Mercury Sable Complaints

5,381 consumer complaints on file.

#10439752December 13, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE GS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD BANG AND THE FRONT PASSENGER TIRE BLEW. THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE AS SHE MERGED ONTO THE SHOULDER AND ROLLED INTO A DITCH. THERE WERE NO INJURIES AND THE VEHICLE WAS NOT DAMAGED. THE TIRE WAS REMOVED AND THE SPARE WAS INSTALLED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE THE TIRE WAS ORIGINALLY PURCHASED AND AFTER INSPECTION, THE TECHNICIAN ADVISED THAT THE COIL SPRING CAUSED THE TIRE DAMAGE. THE DEALER WAS NOTIFIED OF THE COIL SPRING FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10438661December 5, 2011
POWER TRAIN
2004 MERCURY SABLE LS PREMIUM WITH DOHC V-6 AUTOMATIC ENGINE. BAD SLIPPAGE OCCURS WHEN REVERSE IS ENGAGED WITH THE TRANSMISSION BEING WARM. ONLY OCCURS WHEN THE TRANSMISSION IS WARM. MILEAGE IS CURRENTLY AT 61,000. VEHICLE WAS PURCHASED IN 2007 WITH 48,000 MILES WITH FULL FACTORY WARRANTY. I NOTIFIED FORD.MERCURY. BECAUSE THE CAR IS NOW OUT OF WARRANTY, THEY WONT DO A FIX ... ONLY UNDER THE FULL COST OF REBUILDING OR REPLACING THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437692November 29, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE ENGINE SUDDENLY QUIT RUNNING WHILE CRUISING AT 60 MPH IN DARKNESS ON A HEAVILY TRAVELED CONGESTED 6 LANE INTERSTATE HIGHWAY. THE TIME WAS 6:50 PM AND THERE WAS NO UNUSUAL WEATHER. THE CAR SHOOK FOR A FEW SECONDS AT THE TIME OF SHUT-DOWN. I ATTRIBUTED THE SHAKE OF THE CAR TO A LOADED SEMI FLAT BED TRUCK RUNNING IN THE NEXT LANE AT APPROXIMATELY 65 MPH. WE WERE AT NORMAL SPACING BETWEEN VEHICLES. THERE WAS NEITHER CONTACT WITH THIS TRUCK NOR ANY OTHER VEHICLE. THE INCIDENT OCCURRED ON I270 NEAR BRIDGETON, MO. WE MERGED ONTO MO 340 AND CONTINUED COASTING UNTIL WE FOUND A SAFE PLACE TO PULL OVER TO CALL FOR HELP. I TRIED TO RESTART THE ENGINE SEVERAL TIMES WHILE COASTING, TO NO AVAIL. WHILE WAITING FOR HELP TO ARRIVE, I TRIED TO UNDERSTAND WHAT MAY HAVE CAUSED THE ENGINE TO QUIT RUNNING. THE FUEL TANK REGISTERED ONE-HALF FULL. I RECALLED READING IN THE OWNER'S MANUAL YEARS AGO ABOUT A FUEL SHUT-OFF RESET. I RAISED THE TRUNK LID, READILY FOUND THE RESET. THE RED BUTTON WAS UP--I PUSHED IT DOWN. I WAS ABLE TO IMMEDIATELY RESTART THE ENGINE. THE ENGINE WAS LET RUN FOR AT LEAST 10 MINUTES WITHOUT FINDING ANY PROBLEM. WE CONTINUED ON TO OUR DESTINATION ABOUT 8 MILES AWAY. THE CAR HAS BEEN DRIVEN ON 4 DAYS SINCE THEN FOR A TOTAL OF ABOUT 250 MILES, WITH NO APPARENT PROBLEM. I WRITE THIS BECAUSE I FIND IT EXTREMELY DANGEROUS TO HAVE AN ENGINE SHUT DOWN ON A VERY CONGESTED INTERSTATE HIGHWAY, AFTER DARK, WITH MOST TRAFFIC RUNNING 65 - 70 MPH. DURING THIS INCIDENT, I FEARED BEING REAR-ENDED AS THERE WAS LIMITED OPPORTUNITY TO GET OFF THE ROAD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437591November 28, 2011
SUSPENSION
TO WHOM IT MAY CONCERN: THE LEFT REAR LOWER ARM TO BODY HINGE BOLT UNSCREWED (FRONT LOCATION OF REAR LOWER ARM) OUT OF REAR LOWER ARM (ABOUT 2 INCHES OUT FROM LOWER ARM) VISUAL SIGHTING CAUGHT THIS ITEM - REAR AXLE COULD HAVE DISENGAGED FROM THE VEHICLE IF REAR LOWER ARM BOLT HAD FALLEN COMPLETELY OUT. DEALERSHIP REINSTALLED BOLT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435314November 11, 2011
SUSPENSION
WIFE WAS DRIVING WITH OUR 15 MONTH OLD AND 1 ONE THE WAY WHEN SHE HEARD THIS VERY LOUD CLANKING NOISE. IT SOUNDS LIKE ITS COMING FROM BOTH WHEEL WELLS IN THE REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435083November 9, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE CAP ABOVE THE CABIN FILTER, WHICH CAUSED THE BLOWER MOTOR TO FAIL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V087000 (VISIBILITY:WINDSHIELD) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 17,000. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433642October 31, 2011
STEERING
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THE VEHICLE MADE A RATTLING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL. A LOCAL MECHANIC DIAGNOSED THAT THE DEFECT COULD HAVE BEEN A CLOCK SPRING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433644October 31, 2011
STEERING
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE WHEN THE CONTACT WOULD TURN THE STEERING WHEEL. A LOCAL MECHANIC DIAGNOSED THAT THE DEFECT COULD HAVE BEEN A CLOCK SPRING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433152October 28, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT POWERED THE VEHICLE ON AND ATTEMPTED TO SHIFT GEARS WHEN THE VEHICLE WOULD NOT SHIFT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433093October 27, 2011
POWER TRAIN, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
DRIVING DOWN ROAD IN MY 2000 MERCURY SABLE ,STOPPED AT REDLIGHT,TRIED TO PULL OUT,CAR WOULD ONLY REV UP AND NOT MOVE. THERE WERE NO SIGNS THAT THE TRANSMISSION WAS GOING BAD JUST UP AND QUIT PULLING. WE WERE.STUCK IN MIDDLE OF ROAD ,WITH CARS PASSING AROUND US. WE.WAS IN DANGER OF GETTING HIT. WE HAD 100 MILES TO DRIVE ON FREEWAY TO GET HOME. IF THIS HAD HAPPENED THEN, WE SURELY WOULD HAVE BEEN HIT BY A PASSING CAR. I HAVE RESEARCHED THIS A LOT AND HAVE FOUND THIS A COMMON PROBLEM WITH THESE CARS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430208October 14, 2011
FUEL SYSTEM, GASOLINE
ON THE ABOVE DATE - SEPTEMBER 28, 2011, I BECAME AWARE THAT THE GAS IN THE GAS TANK WAS MOVING AROUND (SLOSHING) WHENEVER THE VEHICLE STOPPED OR STARTED MOVING FROM A DEAD STOP. I CONTACTED FORD CUSTOMER RELATIONSHIP IN FLORIDA AND THEY WERE NOT HELPFUL AT ALL. I TALKED TO THEM 3 DIFFERENT TIMES - - -THEY COULDN'T TELL ME IF THERE ARE BAFFLES IN THE TANK TO PREVENT THE SLOSHING - THEY DIDN'T EVEN KNOW WHAT A BAFFLE WAS - -WOULD NOT DIRECT ME TO SOMEONE WITH MORE TECHNICAL KNOWLEDGE. LAST CONTACT WAS THURSDAY, OCT. 13,2011, YESTERDAY - - WAS ON THE PHONE 32 MINUTES WITH AN INDIVIDUAL WHO COULDN'T FIND THE ANSWER AND WOULDN'T TRY TO FIND SOMEONE WHO COULD GIVE ME AN ANSWER. A GAS TANK SHOULD NOT HAVE A PROBLEM SUCH AS THIS IN 39 MONTHS OF OWNERSHIP. GAS TANKS DON'T "WEAR OUT" IN THIS PERIOD OF TIME. AND I CAN'T GET ANY ANSWERS. THERE HAS BEEN NO ACCIDENT OR DAMAGE TO THIS VEHICLE. DOES MY VEHICLE HAVE BAFFLES IN THE GAS TANK?? IS THERE A SAFETY ISSUE HERE WITH THE SLOSHING OF THE GAS? IF THERE ARE BAFFLES WHY WOULD THEY SUDDENLY STOP FUNCTIONING? WOULD THIS PROBLEM BE COVERED IN THE VEHICLE WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429190October 8, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THIS CAR ONLY WORKS WHENEVER IT FEELS LIKE IT AND TOOK IT TO EVERY SHOP N CANT FIND THE PROBLEM..BEEN STRANDED SO MANY TUMES AND THE DEALER AINT GONNA DO NOTHING ABOUT IT KNOWING THAT IM STILL PAYING FOR IT OR TRADE ME A CAR NEED HELP HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427716September 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 1999 MERCURY SABLE WAGON. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427683September 27, 2011
TIRES
TIRE BOUGHT AT WALLMART DOES NOT GRIPE ROAD. TIRE SPINS WHEN TAKING OFF AT RED LIGHT. AND SQUEELS WHEN GOING AROUND CORNER. AIR PRESSURE IS GOOD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426336September 19, 2011
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE REAR WAS SITTING VERY LOW TO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,500. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425753September 16, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS NOT BALANCED AND DROPPED TO THE FLOOR ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT COIL SPRING WAS FRACTURED AND CAUSED DAMAGE TO THE BRAKE PAD AND BLOWER. THE FRONT COIL SPRING, BRAKE PAD AND BLOWER WERE REPLACED. AFTER THE REPAIR THE FRONT COIL SPRING FRACTURED A SECOND TIME. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425307September 13, 2011
AIR BAGS
AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10424613September 10, 2011
VEHICLE SPEED CONTROL
I WAS DRIVING WHEN I REALIZED THAT MY CAR WAS GOING MUCH FASTER THAN IT SHOULD BE. I WAS GOING UP A HILL SO I MOVED BOTH OF MY FEET AWAY FROM THE PEDALS AND REALIZED THAT IT WAS STILL GAINING SPEED. I PRESSED HARD ON THE BRAKES AND MANAGED TO BRING IT MOSTLY TO A STOP ABOUT 80 FEET FROM AN INTERSECTION AND ANOTHER CAR. I PUT IT INTO PARK, BUT STILL HAD TO HOLD THE BRAKE DOWN HARD IN ORDER TO KEEP THE CAR FROM ROLLING FORWARD. WHEN THE LIGHT CHANGED, I PUT THE CAR IN DRIVE AND IT "PEELED OUT" AND WAS ALMOST IMPOSSIBLE TO CONTROL. I HIT THE BRAKES HARD, TURNED AT THE INTERSECTION THEN INTO A VACANT PARKING LOT. I PUT IT IN PARK IMMEDIATELY AND SHUT IT OFF. I TRIED TO RESTART THE CAR AND THE ENGINE IMMEDIATELY WENT TO 5000 RPM, SO I SHUT IT OFF AGAIN AND HAD IT TOWED TO MY LOCAL DEALERSHIP. THE CAR WAS DEFINITELY ACCELERATING WITHOUT ANY INPUT ON MY PART. THE BRAKES WERE ABLE TO SLOW IT DOWN, BUT ONLY WITH FULL PRESSURE AND IT TOOK MUCH FURTHER THAN IT SHOULD HAVE TO COME TO A STOP. I WAS DRIVING A 2003 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424246September 8, 2011
VEHICLE SPEED CONTROL
ENTERED INTERSTATE 81, ACCELERATED TO 65 MILES PER HOUR AND SET CRUISE CONTROL, DROVE FOR SEVERAL MINUTES WHEN FOR NO APPARENT REASON THE CAR ACCELERATED TO APP. 85 MILES PER HOUR AT WHICH TIME THE CRUISE CONTROL CEASED TO WORK. I WOULD LIKE TO KNOW IF THERE WERE ANY OTHER REPORTS OF THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423712September 6, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2008 MERCURY SABLE. CONSUMER STATES PROBLEM WITH POWER STEERING *TGW THE CONSUMER STATED THE POWER STEERING FAILED AS HE WAS MAKING A RIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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