Mercury Sable Complaints

5,381 consumer complaints on file.

#703273February 13, 1999
VEHICLE SPEED CONTROL
THIS SUDDEN AND WITHOUT WARNING FAILURE CAUSED UNCONTROLLED ACCELERATION. AFTER STOPPING AT AN INTERSECTION MY WIFE PULLED INTO THE ROADWAY AND BEGAN TO ACCELERATE. SHORTLY SHE BEGAN TO SAY THAT THE CAR WAS GOING FASTER AND FASTER AND SHE COULDN'T STOP THE CAR FROM SPEEDING UP. I REACHED OVER TO HIT THE OFF SWITCH ON THE CRUISE CONTROL AND MY WIFE CONTINUED TO PRESS ON THE BRAKE PEDAL. THE CAR CONTINUED TO STRAIN AHEAD AND I COULD HEAR THE ENGINE NOISE OF HIGH RPMS. I TRIED THE COAST SWITCH, NOTHING. WE WERE HEADING TO ANOTHER INTERSECTION AND THE LIGHT WAS RED SO I PULLED THE DRIVE LEVER TO NEUTRAL WHILE MY WIFE CONTINUED TO BRAKE. THE CAR SLOWED THEN STOPPED BUT THE ENGINE WAS FULLY THROTTLED AND RUNNING AT HIGH SPEED. I HIT THE ACCELERATOR PEDAL A COUPLE OF TIMES AND THE ENGINE WENT TO IDLE. NO MY WIFE DID NOT PANIC AND HOLD THE ACCELERATOR DOWN SINCE SHE WAS PRESSING THE BRAKE PEDAL THE ENTIRE TIME. I WAS THE ONE WHO HIT THE THROTTLE PEDAL TO RESET TEH CABLE OR BREAK IT LOOSE FROM WHATEVER THE LINKAGE WAS CAUGHT ON. AFTER STOPPING AND LETTING THE ENGINE IDLE MY WIFE PUT IT BACK IN GEAR AND THERE WAS NO FURTHER INCIDENTS THAT TRIP. WE SPOKE TO A RELATIVE THIS EVENING AND THEY RELATED THE DATELINE STORY. I LOOKED UP THE WEB SITE, READ TEH STORY AND IT WAS EXACTLY AS THE OTHER HAD STATED. THE CAR TOOK OFF LIKE IT WAS POSSESSED AND BRAKING WOULD NOT STOP IT. WE WERE ON OPEN ROAD WITH LIGHT TRAFFIC AND HAD TWO EXPERIENCED PEOPLE TO DEAL WITH THE INCIDENT. WITHOUT THE OPEN ROAD, LIGHT TRAFFIC, DRY PAVEMENT AND CALM HANDLING, WE WOULD HAVE HARMED OURSELVES OR OTHERS WITHOUT A DOUBT. I CONCUR WITH THE ENGINEER IN THE DATELINE STORY ABOUT FAULTY ENGINEERING AND SLOPPY ENGINEERING INVESTIGATION. THE AVIATION WORLD (FAA) WOULD INVESTIGATE THE INCIDENT AND THE OEM WOULD BE HEADING UP AN INVESTIGATION TO DETERMINE THE FAULT AND PROPOSE A REDESIGN. THIS IS MOST CERTAINLY DUE TO AN ELECTRICAL SHORT AND POWER AVAILABLE TO THE CRUISE CONTROL SYSTEM WITHOUT OPERATOR ENGAGENMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834772February 12, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE SHOULDER SEAT BELT ISN'T WORKING DUE TO THE LATCH THAT COME ACROSS THE CONSUMER'S CHEST WON'T COME OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834774February 12, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE
WHILE DRIVING AT ANY SPEED TRANSMISSION IS SLIPPING AND VEHICLE STALLS. ALSO, THERE IS A LEAKAGE WITHIN THE VEHICLE, AND THERE IS A SHORT IN THE WIRES. VEHICLE HAS BEEN IN THE SHOP FOR REPAIR SERVICE, AND THEY CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703213February 12, 1999
SEAT BELTS:FRONT:ANCHORAGE
I HAVE OWNED A 1989 FORD TAURUS WHICH HAD THE SAME SEAT BELT FAILURE AND A RECALL WAS ISSUED FOR THE SEAT BELT ASSEMBLY THAT FAILED. I WAS TOLD BY A FORD REPRESENTATIVE THAT THE MERCURY USES THE SAME PART AS THE FORD BUT NO RECALL IS PLANNED. THE SEAT BELT RELEASES WITHOUT WARNING WHILE THE CAR IS IN MOTION AND WOULD NOT RESTRAIN A PASSENGER IN THE EVENT OF A COLLISION. THIS OCCURS ON BOTH THE DRIVER AND PASSENGER SIDE SEAT BELT ASSENBLYS. I HAVE NOTED WHEN RIDING IN OTHER SABLES OF THE SAME AGE THAT THEY ALSO HAVE THIS DEFECT.. THE RECALL THAT WAS DONE ON MY TAURUS FIXED THE PROBLEM. THIS DEFECT IS OF PARTICULAR CONCERN TO ME AS IT AFFECTS THE PRIMARY RESTRAINT SYSTEM AND MANY OWNERS WILL NEVER REALIZE THAT THE SYSTEM WILL NOT RESTRAIN THEM IN A COLLISION AS SOMETIMES THE BELT REMAINS PLUGGED INTO THE CLASP, BUT IS NOT SECURED AND CAN BE PULLED OUT BY THE SLIGHTEST PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543818February 10, 1999
STRUCTURE:BODY:DOOR
THREE INTERIOR DOOR HANDLES BROKE OFF FLUSH ON DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834720February 10, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
4 BRAKE ROTORS HAVE BEEN REPLACED 3 TIMES BECAUSE THEY OVERHEATED/WARPED AND WERE OUT OF ROUND. CAUSE UNKNOWN. CONSUMER CLAIMS BRAKE MUST BE APPLIED CONSTANTLY WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543822February 9, 1999
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
OUTER CV BOOTS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834630February 9, 1999
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MOUNTS ARE BROKEN, CAUSING ENGINE TO JUMP OUT OF THE VEHICLE. THERE IS A LOUD NOISE COMING FROM ENGINE EVERYTIME IT JUMPS AND HITS THE HOOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834631February 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOESN'T SHIFT OUT OF FIRST LIKE IT IS SUPPOSE TO DO. GEAR DRAGS, CAUSING VEHICLE TO STALL. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834602February 8, 1999
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER HAS RECEIVED A RECALL LETTER, MANUFACTURER'S RECALL #98S36/NHTSA #98V323000, CONSUMER HAS TAKEN THE VEHICLE TO BE REPAIRED, AND DEALER DID NOT REPLACE WHAT WAS SAID TO BE REPLACED IN THE LETTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703035February 7, 1999
ELECTRICAL SYSTEM:HORN
HORN BUTTONS ARE NEARLY IMPOSSIBLE TO FIND IN AN EMERGENCY DUE TO THEIR SIZE AND LOCATION. THERE ARE 2 BUTTONS. AT APPROXIMATELY THE 10 O'CLOCK AND 2 O'CLOCK POSITIONS ON THE INSIDE OF THE STEERING WHEEL. IT REPRESENTS A REAL DANGER WHEN THE DRIVER IS UNABLE TO LOCATE THE BUTTONS TO ALERT ANOTHER DRIVER OR PEDESTRIAN. IT IS EXCEPTIONALLY DIFFICULT TO LOCATE THE BUTTONS,ESPECIALLY IF AN EMERGENCY SITUATION CALLS FOR TURNING THE WHEEL IN AN EVASIVE ACTION. WHILE I HAVE NOT HAD AN ACCIDENT CAUSED BY THIS PROBLEM, I HAVE HAD SEVERAL CLOSE CALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543725February 5, 1999
ENGINE AND ENGINE COOLING:ENGINE
TIMING COVER GASKET FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834452February 4, 1999
STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
RECALL 98V323000/98S36. WHILE DRIVING THE BRAKES WENT OUT AND IT WAS HARD TO STEER. AT 35-40 MPH FRONTAL IMPACT OCCURRED. MECHANIC CONTACTED, AND STATED THAT THE REAR SUBFRAME MOUNTS WERE CORRODED AND CAME LOOSE, DETACHED FROM SUBFRAME, CAUSING AN ACCIDENT. DEALER/MFR NOT CONTACTED. PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#834455February 4, 1999
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED THERE IS A NOISE COMING FROM FRONT OF VEHICLL. CONSUMER HAD TO GET REAR MOTOR MOUNTS FIXED. PREVIOUSLY HAD FRONT MOTOR MOUNTS FIXED THREE TIMES. ALSO, TRANMISSION HAS BEEN REPLACED AND THE VEHICLE JERKS AND CUTS OFF AT TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834470February 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING TRANSMISSION MALFUNCTIONED DUE TO A LEAK FROM TRANSMISSION'S COOLING UNIT AND LINES. ALSO, MOTOR MOUNTS FAILED, CAUSING VEHICLE TO VIBRATE/SHAKE AND STALL. CONSUMER HAD TO PUT VEHICLE IN REPAIR SHOP FOR REPAIRS. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702895February 3, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CAR PARKED IN GARAGE. COIL SPRING BROKE, TOWED TO DEALERSHIP AND REPAIRED UNDER DEDUCTABLE WARRANTY. VERY DANGEROUS IF VEHICLE IS MOVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834378February 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED THE VEHICLE WAS VIBRATING, AND THERE WAS KNOCKING NOISE COMING FROM THE MOTOR MOUNTS. ALSO, TRANSMISSION WENT OUT. IN ADDITION, WHEN CONSUMER TRIED START VEHICLE UP, VEHICLE DIED OUT WITHOUT ANY PRIOR WARNING AND CAUGHT ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#702842February 2, 1999
STRUCTURE:BODY:BUMPERS
DAMAGED BUMPER ISOLATORS DUE TO CRASH, INSURANCE CO. SAYS THEY'RE MADE AS A MULTI- CRASH DEVICE. ARE THEY CONFIGURED ONLY AS IN A ONE TIME CRASH? *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#702861February 2, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE:FRAME AND MEMBERS
THE LEFT FRONT DISC ROTORS OUTER RING CAME APART FROM ITS CENTER HUB. I HAVE REPLACED BOTH FRONT DISC ROTORS MYSELF. AT AN AAA INSPECTION IT WAS DISCOVERED THAT THE LEFT FRONT MOTOR MOUNTS HAD FAILED ALSO. I HAD THE CAR CHECKED BECAUSE OF A JERKING FEELING UPON ACCELERATING. THE MOUNTS HAD BEEN REPLACED UNDER A RECALL ON 5/21/92. BUT THE REPLACEMENT MOUNTS HAVE FAILED AGAIN. I CONTACTED FORD CUSTOMER SERVICE ABOUT THE MOUNTS AND THEY AGREED TO REPLACE THEM. SO I MADE AN APPOINTMENT AT MY LOCAL DEALER. AFTER SHOWING UP. INCOMPLETE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702874February 2, 1999
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
STOPPED AT RED LIGHT, COIL SPRING COLLAPSED, DESTROYING TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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