Mercury Sable Complaints

5,381 consumer complaints on file.

#10510041April 30, 2013
SUSPENSION
MY CAR WAS PARKED IN THE GARAGE, WHEN I SAT DOWN IN THE SEAT I HEAR A LOUD NOISE, WHICH WAS CAUSED BY THE DRIVER FRONT SIDE COIL SPRING BROKE AND PLUNGED INTO THE TIRE. HAD THIS HAD HAPPENED WHILE DRIVING IT WOULD HAVE MOST LIKE CAUSE A SEVERE ACCIDENT. THE COST TO FIX IT WAS HIGHER AS IT WAS RECOMMENDED THAT BOTH FRONT SPRINGS BE REPLACED FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510104April 30, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS DRIVING 25 MILES AN HOUR WITH MY CHILDREN DOWN THE ROAD FOR THE START OF A LONG TRIP AND THE CAR ACCELERATED ON ITS OWN AND I HAD TO USE MY BRAKES TO NOT HIT ANYTHING OR RUN A RED LIGHT. THIS HAS BEEN CONTINUOUS SINCE THAT DAY AND I CAN TELL IT HAS DONE DAMAGE TO MY BRAKES. THEY WILL HAVE TO BE FIXED BUT IF THIS CONTINUES I'M AFRAID THERE WILL BE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509930April 29, 2013
VEHICLE SPEED CONTROL
TRAVELING ON HIGHWAY, PREPARING TO TURN LEFT ONTO A FREEWAY ONRAMP. AS I TOOK MY FOOT OFF THE GAS PEDAL, THE SPEED SUDDENLY INCREASED AND THE ENGINE REVVED. I APPLIED THE BRAKE, BUT THE ENGINE CONTINUED TO REV, AS THE THROTTLE WAS NOW STUCK. THE VEHICLE CONTINUED FORWARD AND I HAD TO THROW IT INTO PARK TO STOP THE FORWARD MOTION. THE ENGINE EVEN REVVED FASTER AND I TURNED OFF THE IGNITION AND ENGINE STOPPED. WHEN I RE-STARTED THE ENGINE, IT IMMEDIATELY CONTINUED TO REV OVER 4300 RPM AS THE THROTTLE WAS STUCK. I HAD THE VEHICLE TOWED TO AN AUTOMOTIVE REPAIR SHOP. THE MECHANIC SAID THE THROTTLE CONTROL CABLE HAD BECOME STUCK AGAINST THE COLLAR SHOULDER, RESULTING IN THE THROTTLE BECOMING STUCK AND UNABLE TO DISENGAGE. *TR UPDATE BY SMCH: IT WAS THE CRUISE CONTROL CABLE NOT THE THROTTLE CABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509543April 25, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED DUE TO THE FRACTURED COIL SPRING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT COIL SPRINGS, THE DRIVER SIDE TIRE, AND SWAY BAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508927April 20, 2013
SUSPENSION, WHEELS
AFTER BEING PARKED FOR APPROXIMATELY 2 MONTHS OVER THE WINTER, I WENT TO INSPECT THE SABLE, AND FOUND A FLAT TIRE ( FRONT PASSENGER SIDE), UPON FURTHER INSPECTION, I FOUND THAT THE COIL SPRING HAD FRACTURED, SHOT DOWNWARD, AND PUNCTURED THE INNER SIDEWALL OF THE TIRE. THE COIL IS NOT SIGNIFICANTLY RUSTED, AND RETAINS ALMOST ALL OF THE ORIGINAL PROTECTIVE COATING TO PREVENT RUST. ON A TEN YEAR OLD CAR, I WOULD THINK THIS IS NORMAL WEAR, BUT I REMEMBER THAT MY 2000 SABLE WAS RECALLED FOR THE EXACT SAME PROBLEM, AS WAS THE 2001 MODEL, AND I HAVE NOW FOUND OVER 200 REPORTS OF THE SAME PROBLEM IN THE 2003 SABLE, AND WOULD LIKE TO KNOW WHY A RECALL WAS NEVER ISSUED FOR THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508766April 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT BOTH FRONT COIL SPRINGS WERE FRACTURED AND PUNCTURED BOTH FRONT TIRES. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER FOR REPAIR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) BUT WAS ADVISED THAT THE RECALL ONLY PERTAINED TO THE 2001 MODEL SABLE AND NOT THE 2002 MODEL ALTHOUGH THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 95,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508794April 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE GEAR SHIFTER ENGAGED FROM DRIVE TO NEUTRAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE TRANS AXLE AND THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER WAS NOT ENGAGING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508519April 17, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE EXPLODED DUE TO THE FRACTURED COIL SPRING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE BOTH FRONT COIL SPRINGS WERE REPLACED. ALSO, THE FRONT PASSENGER'S SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508112April 13, 2013
VEHICLE SPEED CONTROL
VEHICLE MAINTAINED AND ACCELERATED SPEEDS WHILE ON LEVEL GROUND WITH NO CRUISE CONTROL ENGAGED AND FOOT OFF OF THE PEDAL. DEPRESSING THE BRAKE SLOWED THE CAR DOWN, HOWEVER RPMS WERE STILL PUSHING 3.5X1000 ACCORDING TO THE INSTRUMENT PANEL. TURNING CRUISE CONTROL ON/OFF SEEMED TO FIX IT. UPON STARTING THE ENGINE, CAR IDLES EXTREMELY HIGH UPWARDS OF 2.75-3.00X1000 RPM'S. TURNED CRUISE CONTROL ON AND OFF THEN I HEARD A CLICK...THEN POWER CYCLED THE ENGINE AND NORMAL RPM'S SINCE. HOWEVER CRUISE CONTROL DOES NOT WORK ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505762April 10, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
CAR STARTED ACCELERATING ON ITS OWN AND HAD TO PUT THE CAR IN NEUTRAL AND PUT BOTH BRAKES TO MAKE IT STOP. THE CAR LURCHES FORWARD WHEN IT IS STOPPED AT SIGNALS.DID SOME RESEARCH ONLINE AND FOUND THAT THIS HAS BEEN AN ISSUE THAT NHS HAS BEEN INVESTIGATING AND IS RELATED TO THE THROTTLE NOT CLOSING. HTTP://AUTOS.YAHOO.COM/MOTORAMIC/PROBE-1-9-MILLION-FORDS-SUDDEN-ACCELERATION. WHY NO RECALL YET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505691April 9, 2013
ENGINE, POWER TRAIN
MERCURY SABLE TENDS TO SUDDENLY ACCELERATE AND LURGE FORWARD EVEN WITH THE FOOT ON THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507243April 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED,. THE APPROXIMATE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 103,353. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505545April 3, 2013
SUSPENSION
I ROTATED THE TIRES ON MY CAR IN MARCH AND SEEN THAT BOTH COIL SPRINGS WHERE BROKE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505550April 3, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE CONTACT REPLACED THE COIL SPRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505551April 3, 2013
SUSPENSION
I ROTATED THE TIRES ON MY CAR IN MARCH AND SEEN THAT BOTH REAR COIL SPRINGS WHERE BROKE . (THE FRONT WITH THE SHIELDS ARE GOOD .) SORRY ABOUT SENDING IT TWICE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505320April 2, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND RELEASING THE ACCELERATOR, THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE RPMS INCREASED EXCESSIVELY. THERE WAS ALSO A LOUD BANG HEARD FROM THE ENGINE AREA. THE CONTACT REPLACED ALL OF THE SENSORS, THE LOWER INTAKE AND THE MASS FLOW DEVICE, BUT THE REPAIRS DID NOT CORRECT THE PROBLEM. THE CONTACT STATED THAT THE THROTTLE CABLE WOULD BECOME STUCK, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 161,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504734March 27, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000. *TR.....UPDATED 05/09/13 *BF UPDATED 05/24/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503206March 15, 2013
VEHICLE SPEED CONTROL
ACCELERATOR CABLE BROKE IN HALF AS I ENTERED I-295 FROM ON RAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503207March 15, 2013
VEHICLE SPEED CONTROL
ACCELERATOR CABLE BROKE OFF FROM GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502629March 13, 2013
VEHICLE SPEED CONTROL
WITHIN THE LAST WEEK MY 2001 MERCURY SABLE REACHED THE 60,000 MILE MARK. ONCE OVER THAT MARK THE ACCELERATOR PEDAL BEGAN TO STICK EACH TIME I WOULD ACCELERATE THE VEHICLE TOO MUCH. FOR EXAMPLE, MERGING ONTO THE HIGHWAY AND NEEDING TO SPEED UP THE CAR WOULD REV THE ENGINE AS WITHOUT MY FOOT ON THE PEDAL. THIS WOULD CONTINUE AS IF I WAS PRESSING THE ACCELERATOR PEDAL TO THE FLOOR EVEN IF MY FOOT WAS FIRMLY ON THE BRAKE. THE ONLY RESOLUTION TO THIS SUDDEN EXTREME ACCELERATION WOULD BE TO STOMP ON THE ACCELERATOR OVER AND OVER AGAIN. IN ONE INSTANCE THE VEHICLE WOULD NOT STOP EVEN AFTER IT WAS PUT INTO PARK, IT WASN'T UNTIL THE VEHICLE WAS TURNED OFF WHEN IT STOPPED. THIS HAPPENED THREE TIMES BEFORE I BROUGHT THE VEHICLE INTO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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