Mercury Sable Complaints

5,381 consumer complaints on file.

#6900623December 10, 2001
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
TAIL LIGHTS ARE COMPLETELY OUT. TOOK VEHICLE TO DEALER, AND THE DEALER STATED THE A SWITCH FOR TAIL LIGHTS NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900681December 10, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT THAT SLIDES INTO THE BUCKLE WILL NOT LATCH. CONTACTED DEALER, AND DEALER CONTACTED MANUFACTURER. MANUFACTURER STATED SEAT BELT WAS UNDER WARRANTY FOR 12 YEARS, AND WARRANTY EXPIRED .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899928December 6, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:POWER ASSIST, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE GEAR SHIFT INDICATED VEHICLE WAS IN NEUTRAL ENGINE SURGED AND VEHICLE ACCELERATED TO AN UNKNOWN SPEED BEFORE CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. ALSO, POWER STEERING AND POWER ASSIST BRAKES FAILED TO OPERATE DURING THIS INCIDENT. DEALERSHIP HAS YET TO EXAMINE VEHICLE TO DETERMINE CAUSE OF THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#755305December 5, 2001
ENGINE AND ENGINE COOLING:ENGINE
WE PURCHASED VEHICLE IN OCT. OF 2000. WE NEVER RECEIVED ANY RECALL NOTICES. WHEN WE HAD HEAD GASKET FAILURE, WE CONTACTED FORD, AND THEY DENIED COVERAGE. SAID THE EXTENDED WARRANTY THAT THEY PROVIDED HAD EXPIRED. WERE UNWILLING TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755308December 5, 2001
AIR BAGS:FRONTAL
STARTED FROM A STOPPED POSITION AND HEARD A LOUD BANG FROM UNDER THE CAR. LOOKED UNDER THE CAR TO SEE IF I HAD HIT SOMETHING.NOTHING IN SIGHT.AS I DROVE HOME, I NOTICED THE CAR PULLED TO THE RIGHTAND THE AIR BAG LIGHT BLINKED. DEALER INVESTIGATED AND STATED THAT I MUST HAVE HIT SOMETHING VERY HARD BECAUSE THE SUB FRAME ASSEMBLY AND PASSENGER LOWER CONTROL ARM WERE BENT. I AM THE ONLY DRIVER AND HAVE NEVER HIT ANYTHING. REPAIR CHARGE WAS $2056. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755058November 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE BEEN TOLD THAT ALL PROBLEMS WITH MY SABLE FROM TRANSMISSION TO AIR CONDITIONER IS ONLY TYPICAL FOR SABLES. TRANSMISSION DOESN'T SHIFT CORRECTLY,BRAKES PULSATE, CLIMATE CONTROL CAN'TBE USED BECAUSE OF SMELL INSIDE CAR. PROBLEM WITH TRANSMISSION THE DEALERSHIP TOLD ME IT WAS ONLY THE WAY I DRIVE, THEY SAY NOTHING IS WRONG WITH CAR. AM NOW ATTEMPTONG TO HAVE FORD BUY BACK VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755097November 29, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WITH OUT NO WARNING I HEARD A LOUD NOISE AND NOTICED THAT MY TEMPERATURE GAUGE WAS GOING UP. I WAS ON A BUSY 3 LANE HIGHWAY AT QUITTING TIME TRYING TO GET OFF A EXIT TO THE NEAREST GAS STATION. I CAME TO AN INTERSECTION AND NOTICED THAT THERE WAS A TREMENDOUS AMOUNT OF SMOKE EVERYWHERE, SMOKING UP THE WHOLE INTERSECTION TO WHERE NO MOTORIST COULD PROCEED. I TURNED OFF THE CAR AND NOTICED THAT THERE WAS ANTI-FREEZE COMING OUT OF MY EXHAUST. I HAD THE CAR TAKEN TO MY MECHANIC AND WAS TOLD THAT I HAD A BLOWN HEAD GASKET. THE MECHANIC INFOMED ME THAT THIS YEAR OF CAR HAS HAD PROBLEMS WITH THE ENGINES AND THE HEAD GASKETS. I NOTICED THAT MY HEATER WAS NOT PUTTING OUT ANY HEAT AND MY CHECK ENGINE LIGHT WAS COMING ON. SO I DECIDED TO RESEARCH THIS MODEL AND SEE IF THERE WAS ANY WARRANTY OR RECALLS ON THIS TYPE OF THING AND TO MY SURPRISE THIS SEEMS TO BE AN ON GOING PROBLEM THAT FORD REFUSES TO DO ANYTHING ABOUT. I BOUGHT THIS CAR EXACTLY 1YR AGO THIS MONTH FROM A FORD DEALER AND I FEEL THAT THIS DEALER KNOWING THE PROBLEMS THAT THIS CAR HAS HAD SHOULD BE RESPONSIBLE FOR SELLING ME A LEMON. I'M A SINGLE MOTHER WITH THIS BEING MY ONLY CAR AND I AM LOOKING AT $1000.00 TO $1500.00 TO EITHER REPLACE THE MOTOR OR FIX IT. NOW DOES FORD THINK THAT I'M GOING TO BUY ANOTHER MOTOR AND TAKE THE CHANCE ON THE SAME PROBLEM HAPPENING AGAIN. I THINK THAT FORD NEEDS TO BE HELD RESPONSIBLE FOR THIS PROBLEM. IS IT GOING TO TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE THEY WILL DO SOMETHING. THIS HEAD GASKET BLOWS WITH NO WARNING AND CAUSED TREMENDOUS SMOKE WHICH BLOCKS OTHER MOTORISTS VIEW. THIS IS A DEFECT DUE TO FORD AND FORD SHOULD BE MADE TO PAY FOR THERE DEFECT NOT ME. I COULD SEE IF THIS WAS A ISOLATED ISSUE BUT IT IS NOT AND I'M SURE THAT THERE ARE MANY MORE PEOPLE THAT THIS HAS HAPPENED TO AND THEY HAVE NEVER BOTHERED TO REPORT IT. SOMEONE NEEDS TO STEP IN AND MAKE FORD RESPONSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755071November 29, 2001
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THIS PROBLEM HAS HAPPENED OVER AND OVER AGAIN. THEY FIX IT AND IT STILL KEEPS ON BREAKING DOWN. DRIVER DOOR WON'T LOCK, ROOF LIGHT STAYS ON, PANEL LIGHT INDICATING ALL DOORS ARE OPEN STAYS LIT. THEN IT GOES OFF AND THEN ON. ITS A CONTINOUS THING THAT HAPPENS. YESTERDAY. 11-28-01 IT WOULD NOT START. I BOUGHT A NEW BATTERY AND SOMETIMES IT STARTS AND SOMETIMES IT DOESN'T. DO I QUALIFY TO GET A LOANER VEHICLE UNTIL THEY FIND OUT WHAT IS WRONG WITH IT. THEY DON'T SEEM TO HAVE ANY ANSWERS YET. MY VEHICLE IS PAID OFF SINCE OF LAST MONTH. ERLINDA L. PICAZO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754891November 25, 2001
SEAT BELTS, UNKNOWN OR OTHER
THE SEAT BELT ALWAYS LOCKS UP ON THE PASSENGER SIDE FRONT. IT'S A SAFETY ISSUE BECAUSE THE BELT ALWAYS JAMS AND MERCURY DEALERSHIP WON'T DO A THING SINCE ITS NO LONGER UNDER WARRANTY UNLESS YOU GOT $200.00. I HEARD FORD HAD SIMILAR PROBLEMS ON THEIR OTHER FORD/MERCURY PRODUCTS, WHICH MY CAR ISN'T UNDER RECALL. ON THE ENGINE LIGHT MATTER. IF YOU FORGET TO PUT ON THE GAS CAP OR RADITIOR CAP ON OR SOMETHING VERY MINOR. THE ENGINE LIGHT WILL COME ON. I NOTICED THIS WILL HAPPEN ALSO WITH MY DAD'S TAURUS ALSO. I HAVE HEARD THIS HAPPENS TO ALL 1995 OR NEWER CARS. THING IS MOST PEOPLE SEE THE ENGINE LIGHT ON AND GO RIGHT TO THE MECHANIC WHICH CAN BE COSTLY IN REPAIRS IF REALLY THE REPAIR IS NOT NECESSARY BECAUSE ITS SOMETHING MINOR LIKE A GAS CAP NOT TIGHTENED. MAYBE THE AUTO COMPANY'S FOUND A NEW WAY TO RIP US OFF? WHAT DO U THINK? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754852November 24, 2001
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
REPAIR IMMEDIATELY AFTER PURCHASE WAS POWER STEERING LINE - REPORTED TO SELLER IMMEDIATELY THE NEXT WEEK AFTER PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899346November 21, 2001
AIR BAGS:FRONTAL
A VEHICLE STOPPED QUICKLY CAUSING CONSUMER'S VEHICLE TO REAREND THE OTHER VEHICLE. UPON IMPACT, FRONT AIR BAGS DIDN'T DEPLOY. VEHICLE WAS GOING 35-40MPH BEFORE THE CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899366November 21, 2001
AIR BAGS:SIDE/WINDOW
SIDE DOOR AIR BAG SENSOR LIGHT CONTINUS TO STAY ON WHILE DRIVING. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL OCCURRING; FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899259November 19, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
BRAKE PEDAL IS TOO CLOSE TO THROTTLE. DRIVERS FOOT IS ON THE BRAKE AND GAS PEDALS AT THE SAME TIME, ACCELERATOR OVER POWERS BRAKE PEDAL, CONSUMER FEELS THIS IS VERY UNSAFE. *AK CONSUMER STATED HE TOOK VEHICLE TO THE DEALER AND HE WAS INFORMED THAT NOTHING WAS WRONG.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754609November 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRANSMISSION FAILS PULLING OUT IN TRAFFIC, WHEN I BOUGHT THE CAR THEY DENIED IT UNTIL I MADE MANAGER DRIVE W/ME THEY REBUILT IT FREE, AFTER FIGHTING WITH THEM, I DID NOT HAVE THE CAR A WEEK. THEY REBUILT IT, 1 YR LATER HAPPENED AGAIN, SAID CANNOT FIND ANYTHING, TOOK IT TO ANOTHER DEALER, SAID THEY ALWAYS HAVE PROBLEMS WITH TRANSMISSION IN THESE DUE TO THE TORQUE CONVERTER TOO STRONG FOR THE TRANSMISSION. THEY KNOW THEY MADE A MISTAKE. OIL IS BLACK, THEY KNOW SOMETHING IS WRONG BUT THEY ARE NOT GOING TO RECALL BECAUSE THEY WOULD HAVE TO RECALL THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899141November 14, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE OVERHEATED. ENGINE CHECK LIGHT DIDN'T COME ON. CONSUMER SMELLED SMOKE. TOOK VEHICLE TO MECHANIC. MECHANIC CHANGED THERMOSTAT. NEXT DAY WATER WAS ALL OVER THE GROUND. PROBLEM WAS STILL OCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754528November 14, 2001
EQUIPMENT:OTHER:LABELS
WHEN STIVERS' BODY SHOP REPAIRED THE BODY, THEY FAILED TO REPLACE THE CERTIFICATION LABEL. THEY REFUSE TO REPLACE IT. WITHOUT IT, THERE IS NO WAY TO KNOW WHAT THE CORRECT TIRE PRESSURE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754269November 8, 2001
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
THE HEAD GASKETS ON MY CAR WHICH IS A 94 MERCURY SABLE W/ A 3.8 LITER V6 ENGINE. THE HEAD GASKET HAS FAILED ON MY CAR AND I WAS NOT INFORMED OF A EXTENDED WARRANTY NOT EVEN WHEN I CALLED MY DEALER AND ASKED FOR A QUOTE ON THE 94 SABLE WHICH I WAS QUOTED1350.00 , IF THE ENGINE IS GONE TO THEN 3000.00. I FEEL IT IS UNFAIR I AM BEING PENALIZED FOR A FAULTY PART I HAD NO KNOWLEDGE OF AND ONLY 300 MILES AFTER THE EXTENDED WARRANTY, THE COPY OF THE WARRANTY STATES TO HAVE THE HEAD GASKET CHANGED EVEN IF THERE IS NO PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754211November 7, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FORD CLAIMS THIS VEHICLE DOES NOT QUALIFY FOR NHTSA RECALL # 98V009000/ HEADLIGHTS CIRCUIT BREAKER, EVEN THOUGH IT IS EXACTLY THAT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754225November 7, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEAT BELT BUCKLE RELEASES ON ITS OWN. SOMETIME ENGAGES WHEN BUCKLING UP. STAYS LATCHED & COULD SELF RELEASE @ ANYTIME. MANY TIMES HAVE TO STRUGGLE FOR LATCHING TO TAKE PLACE. THIS HAS BEEN HAPPENING FOR THE LAST 16 MONTHS. PLEASE LET ME KNOW ASAP WHAT COULD BE DONE! THANKS! B.E.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898820November 6, 2001
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STEERING
VEHICLE SHUTDOWN WITHOUT PRIOR WARNING. WHEN VEHICLE SHUTDOWN BRAKES AND STEERING LOCKED UP. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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