Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#727214August 9, 2000
TIRES
ALARMING VIBRATION FORD AWARE OF THIS DEFECT INTERNAL MEMO 11 OCT 1996 FORD AND THEIR DEALER WILL DO NOTHING( DOT NUMBER: TIRE SIZE: P235/75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727215August 9, 2000
TIRES
ALARMING VIBRATION FORD AWARE OF THIS DEFECT INTERNAL MEMO 11 OCT 1996 FORD AND THEIR DEALER WILL DO NOTHING( DOT NUMBER: TIRE SIZE: P235/75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727254August 9, 2000
TIRES
COMPLETE TREAD SEPARATION OF 1 REAR TIRE AT FREEWAY SPEEDS.( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727312August 9, 2000
TIRES
WHILE DRIVING ON ROUTE 34, NEAR TIDEWATER, OREGON, REAR TIRE DISINTEGRATED AND WE WERE ABLE TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. LUCKILY NO-ONE WAS COMING IN THE OPPOSITE DIRECTION AT THE TIME. WE WERE ABLE TO SECURE ASSISTANCE FROM A NEARBY RESIDENT WHO CALLED TOW TRUCK FROM WALDPORT, OREGON. TIRE WAS IN SHREDS, AND SMOKING WHEN WE STOPPED.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727383August 9, 2000
TIRES:TREAD/BELT
AFTER MEDIA PUBLICITY ON THE TIRE MATTER, I INSPECTED TIRES ON VEHICLE STATED. ALL FOUR TIRES HAVE A SEPARATION BETWEEN THE TREAD AND THE SIDEWALL AROUND THE ENTIRE CIRCUMFERENCE. THE SEPARATION IS BOTH ON THE INSIDE AND OUTSIDE SIDEWALLS. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE PURCHASED, AND THEY IN TURN SENT ME TO THE LOCAL FIRESTONE DEALER. THE MANAGER OF THE STORE OBSERVED THE SEPARATIONS AND COMMENTED THAT HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE. HE SAID THAT I WOULD HAVE TO WAIT FOR THE RECALL NOTICE FROM FIRESTONE. I AM A RESIDENT OF THE STATE OF ILLINOIS AND WE ARE AMONG THE LAST STATES TO BE CONSIDERED FOR THE RECALL (BY YEAR END 2001). MEANWHILE, I FEEL THAT THIS IS A SAFETY ISSUE THAT CONCERNS MY FAMILY THAT NEEDS TO BE ADDRESSED SOONER THAN 2001. I APPRECIATE ANY HELP YOU CAN GIVE ON THIS CONCERN.( DOT NUMBER: ? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727415August 9, 2000
TIRES
I WAS DRIVING AND MY TIRE EXPLODED AND SHREDDED. I HAVE NEVER SEEN A TIRE LOOK LIKE THAT. FIRESTONE TOLD ME THEY FOUND A NAIL IN THE TIRE BUT EVERY FLAT TIRE I HAVE EVER AHD HAS NEVER DONE THAT. IT SOUNDED LIKE A SMALL PLANE WAS LANDING ON MY CAR. IN LIGHT OF RECENT DEVELOPMENTS I AM VERY HAPPY THAT ALL THAT WAS DAMAGED WAS HE TIRE AND THE RIM IT WAS A TERRFYING EXPERIENCE.( DOT NUMBER: TIRE SIZE: P23575RX15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726973August 8, 2000
TIRES:TREAD/BELT
CHARLIE HENDERSON FORD SAY THEY ARE NOT RESPONSIBLE FOR THE TIRE FAILURE....FIRESTONE DEALERSHIP SAYS IT IS NOT RESPONSIBLE BECAUSE I DID NOT PURCHASE THE TIRES AND CAN NOT PROVIDE A RECEIPT. THESE TIRES WERE BRAND NEW. SOMEONE IS RESPONSIBLE FOR 5 BRAND NEW TIRES THAT PUT MY SON IN A LIFE THREATENING SITUATION AND CAUSED 3500.00 DAMAGE TO OUR VEHICLE. *AK( DOT NUMBER: TIRE SIZE: P235/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727059August 8, 2000
TIRES:TREAD/BELT
WE NO LONGER HAVE THE TIRES ON OUR CAR. HOWEVER, ALL FOUR TIRES HAD THE STEEL BELTS FALL APART AT ONE TIME. THE REAR RIGHT TIRE HAD A BLOWOUT WHILE WE WERE DRIVING CAUSING CLOSE TO $11,000 IN DAMAGE ON OUR VEHICLE, $3,000 IN PERSONAL EXPENSE FOR US AND OTHER EXPENSES TO OUR INSURANCE COMPANY FOR PROPERTY DAMAGE. THE WEEK BEFORE OUR TRIP IN WHICH THE TIRES FELL APART, WE HAD OUR TIRES ROTATED, ALEIGNED AND CHECKED. WE ALWAYS HAVE OUR VEHICLES IN TOP SHAPE NOT ONLY FOR A TRIP, BUT THROUGHOUT THE YEAR AS WELL. I WOULD ALSO LIKE TO MENTION THAT I DID NOT KNOW SOME OF THE INFORMATION ASKED FOR ON THE FORM. I DID MY BEST. I AM HOPING THAT THE INVESTIGATION INTO THE FIRESTONE TIRES WOULD HELP TO RECOVER SOME OF THE EXPENSE WE AND OUR INSURANCE COMPANY HAD TO PAY. DUE TO THE ACCIDENT, OUR RATES HAVE INCREASED AS WELL. *AK( DOT NUMBER: ? TIRE SIZE: UNKNOWN )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727064August 8, 2000
TIRES:TREAD/BELT
THE RUBBER PEELED AWAY FROM THE TIRES.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727093August 8, 2000
TIRES:TREAD/BELT
DURING DECEMBER 1999 I HAD A FIRESTONE WILDERNESS AT TIRE BEGIN TO SEPARATE; THEREFORE, I REPLACED THE TIRE. ON APPROXIMATELY APRIL 16, 2000 I HAD ANOTHER FIRESTONE WILDERNESS AT TIRE ACTUALLY SEPERATE WHILE TRAVELING ON INTERSTATE 10 AT APPROXIMATELY 70 MILES PER HOUR. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727129August 8, 2000
TIRES:TREAD/BELT
ALL FOUR TIRES EXHIBIT CRACKING AROUND THE CIRCUMFERENCE OF THE TIRE AT THE TREAD / SIDEWALL INTERFACE. *AK( DOT NUMBER: TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552660August 7, 2000
UNKNOWN OR OTHER
CONSUMER COMPLAINING ABOUT A DESIGN OF INTERIOR EQUIPMENT, THE CUP HOLDER IS TOO SHALLOW AND THE VEHICLE DOES NOT CONTAIN ASHTRAYS, THESE DESIGN ISSUES COULD BE HAZARDOUS. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726891August 7, 2000
TIRES:TREAD/BELT
I AM VERY CONCERNED THAT THE VEHICLE MAUFACTURER AND THE TIRE COMPANY HAVE REFUSED TO CORRECT THIS PROBLEM EVEN THOUGH THEY HAVE BEEN AWARE OF IT SINCE 1996. FORD CONTINUES TO SUPPLY THESE TIRES. THE PURCHASER HAS NO CHOICE IN THE MAKE OF TIRES THAT FORD SUPPLYS ON THE CAR. IT IS MY LIFE AND THE LIVES OF MY LOVED ONES THEY ARE PLAYING WITH AND I DON'T APPRECIATE IT AT ALL. IF THESE TIRES WERE ON THEIR CARS, I AM SURE THEY WOULD REPLACE THEM IMMEDIATELY. WHY MUST IT TAKE MORE DEATHS ,ROLLOVERS, ACCIDENTS FOR SOME ACTION TO BE TAKEN ON THIS MATTER.*AK( DOT NUMBER: TIRE SIZE: P235R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726942August 7, 2000
TIRES:TREAD/BELT
ON BOTH INCIDENTS, THE TREAD SEPARATED FROM THE TIRE..IN THE SECOND INCIDENT THE TREAD PEALED AT 75MPH, SLAPPED THE RIGHT REAR FENDER OFF THE TRUCK AND BROKE THE BACK TAIL LIGHT.( DOT NUMBER: TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866996August 7, 2000
TIRES:TREAD/BELT
WAS DRIVING 40MPH ONTO A RAMP WHEN IT FELT LIKE THE LEFT REAR TIRE HAD BLOWNOUT & WENT FLAT. PULLED OVER & CHECKED BEFORE CHANGING TIRE & NOTICED THE TREAD HAD LEFT THE TIRE. TOOK TIRE TO FIRESTONE SHOP & IT WAS REPLACED. MECHANIC INDICATED CONSUMER RAN OVER AN OBJECT TO CAUSE THE FLAT. DID NOT HAVE THE TIRE. FIRESTONE WILDERNESS AT SIZE P235/75R15 HAD 2,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867084August 7, 2000
TIRES:TREAD/BELT
VEHICLE EXPERIENCED A RIGHT REAR BLOWOUT(TIRE SIZE P235/75R15/DOT # UNAVAILABLE) WHILE TRAVELING AT 45 MPH IN A 2000 MERCURY MOUNTAINEER, TIRE WAS THE ORIGINAL EQUIPMENT, NO INJURIES WERE REPORTED. REPLACEMENT WAS MADE AT DEALER, AND TIRE NOT AVAILABLE FOR ANALYSIS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726776August 5, 2000
TIRES:TREAD/BELT
THE TIRE THREAD BEGAN TO FALL APART. *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726610August 4, 2000
UNKNOWN OR OTHER
LOCAL NEWS MEDIA REPORTED PROBLEMS WITH THIS TIRE. I'VE BEEN UNABLE TO REACH FIRESTONE DIST. HDQTS AND WAS PUT ON HOLD TWICE WITH NHTSA WITH NO ANSWER. LOCAL TIRE DEALER DIDN'T SATISFY QUESTION ABOUT INSPECTION. WORRIED ABOUT PROBLEMS IN THE FUTURE. NO MENTIONED SAFETY DEFECT, WANTS . WANTS INFORMATION CONCERNING TIRE SEPARATION. *AK( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866811August 4, 2000
TIRES
FIRESTONE WILDERNESS/ATX REAR RIGHT TIRE BLEWOUT WHILE TRAVELING AT 65 MPH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866796August 4, 2000
TIRES:TREAD/BELT
WHILE DRIVING AT 75MPH FRONT LEFT FIRESTONE ATX TIRE (P23575R15) BLEW OUT DUE TO TREAD SEPARATION. DEALER PRORATED TIRE.*AK THE CONSUMER ALSO PURCHASED 3 OTHER TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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