Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#870355September 13, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: RIGHT REAR TIRE WAS NOTICED WITH STEEL BELT COMING THROUGH THE TIRE, MOUNTED ON A 1997, MERCURY, MOUNTAINEER, ORIGINAL EQUIPMENT, P235/75R15, DOT# W1HL1EYO27. FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT TIRE WAS NOT COVERED UNDER RECALL. ALSO, TIRE AVAILABLE FOR ANALYSIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900278September 12, 2000
TIRES:TREAD/BELT
TIRE BLEW-FIRESTONE ATX P235-75R15. (CLAIM# 36-A113-742) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900218September 12, 2000
TIRES:TREAD/BELT
HAD BLOW OUT ON RT FT TIRE THEN VEH FLIPPED EMS TOOK JANA TO HOSPITAL IN SEGUIN HOSPITAL LOCATED OFF OF HWY 123. NOTE FIRESTONE HAD PUT 2 NEW TIRES ABOUT 2 WEEKS AGO, SHE HAD E-ML FIRESTONE ABOUT HAVING PRIOR PROBLEMS WITHT HE TIRES. WILDERNESS AT P235/75R15 TREAD PEELED OFF OF TIRE. (CLAIM# 53-C596-670) *MW
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#6900232September 12, 2000
TIRES:TREAD/BELT
TIRE EXPLODED WHILE DRIVING & DAMAGED THE VEHICLE WILDERNESS AT FIRESTONE TIRE #235/75R15 THE TREAD CAME TOTALLY APART. (CLAIM# 16-N131-327) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900249September 12, 2000
TIRES:TREAD/BELT
BLOW OUT, VEHICLE ROLLED, HOSPITAL/SAN ANTONIO BY AIRFLIGHT. POLICYHOLDER CONFIRMED FIRESTONE TIRE ON VEHICLE EXACT MODEL NOT KNOWN YET BUT MOST LIKELY WILL BE WILDERNESS. HE SAID THAT HE HAD FIRESTONE WILDERNESS TIRES ON THE MOUNTAINEER. HE SAID THAT THE WRECKER YARD DOES HAVE THE PIECE OF TREAD THAT SEPERATED AND IT PEELED OFF ALL IN ONE PIECE. HE SAID THAT THE TIRE THAT IT CAME OFF OF IS STILL INFLATED. EXPLAINED AGAIN HE SAID THAT SINCE HIS FAMILY SUSTAINED SERIOUS INJURIES, HE IS GOING TO CONSULT WITH A LAWYER TO PURSUE A BL CLAIM AGAINST FIRESTONE. (CLAIM# 53-C601-172) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900252September 12, 2000
TIRES:TREAD/BELT
REAR TIRE BLEW AT HIGHWAY SPEED AND CASING FLEW OFF, DAMAGING CAR. THIS WAS A FIRESTONE WILDERNESS TIRE THAT HAS BEEN IN THE NEWS LATELY AND MAY HAVE BEEN EFFECTIVE. (CLAIM# 03-3162-568) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900254September 12, 2000
TIRES:TREAD/BELT
IV HAS FIRESTONE WILDERNESS TIRES. ONE OF THE TIRES'S TREAD PARTIALLY SEPERATED AND DAMAGED THE IV. LOST OF INFORMATION IN THE NEWS REGARDINGS THESE TIRES. (CLAIM# 17-9136-575) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900255September 12, 2000
TIRES:TREAD/BELT
THIS QUALIFIES FOR FIRESTONE RECALL, VEHICLE CAME EQUIPPED W/ AT WILDERNESS TIRES. TIRE BLEW CAUSING DAMAGE TIRE IS A FIRESTONE WILDERNESS AT, P235/75R15. (CLAIM# 25-5379-112) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900268September 12, 2000
TIRES:TREAD/BELT
LR TIRE CAME APART AT ABOUT 65 MPH CAUSING OPERATOR TO LOSE CONTROL OF IV TIRE: FIRESTONE WILDERNESS A/T 235/75R15. OTHER #S: ARE 105S, 027477. (CLAIM# 38-J372-798) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731110September 12, 2000
TIRES:TREAD/BELT
ONE OF FOUR IDENTICAL TIRES INSTALLED AT FACTORY BUBBLED AND STARTED TO SEPARATE, AT WHICH TIME I REPLACED ALL FOUR. I KEPT THE WILDERNESS AT'S IN MY SHED BECAUSE THEY ARE NOT ON THE LIST OF RECALLED TIRES, BUT OBVIOUSLY ARE DEFECTIVE AND DANGEROUS. THEY WERE INSTALLED ON A MERCURY MOUNTAINEER, AND ARE A PASSENGER TIRE, NOT A TRUCK TIRE, WHICH CONCERNS ME. I TOOK THE CAR TO THE MERCURY DEALER AND FIRESTONE DEALER, BUT THEY REFUSED TO ADDRESS ANY PROBLEM, SIMPLY STATING THAT MY TIRES ARE NOT PART OF THE NATIONAL RECALL.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731147September 12, 2000
TIRES:TREAD/BELT
THERE WERE 4 OF THESE TIRES ON MY VEHICLE. I TOOK THE VEHICLE TO A FIRESTONE DEALER WHO TOLD ME SINCE THEY DIDN'T HAVE THE LETTERS VD , WHICH INDICATED THE FACTORY NAME, ON THEM THEY WERE FINE. ABOUT L WEEK LATER MY SON WAS EN ROUTE FROM CHARLOTTE TO ATLANTA WHEN ONE OF THESE TIRES SEPARATED. HE HAD TO GO TO THE EXPENSE OF STAYING IN A MOTEL THAT NIGHT. THE NEXT MORNING HE BOUGHT A GOODYEAR TIRE AND PROCEEDED TO ATLANTA. LUCKILY HIS LIFE WAS SPARED. WHEN HE RETURNED TO CHARLOTTE ON THE FOLLOWING MONDAY, HE AGAIN TALKED WITH A FIRESTONE DEALER AND WE CALLED THE HOTLINE FOR ASSISTANCE. WE WERE AGAIN TOLD THERE WAS NOTHING THEY COULD DO SINCE THE TIRES HAD NOT BEEN RECALLED. HE DID NOT FEEL SAFE DRIVING AROUND WITH THE 3 OTHERS ON THE VEHICLE SO HE BOUGHT 3 MORE GOODYEAR TIRES. WE WOULD LIKE TO BE REIMBURSED FOR THESE TIRES. *AK( DOT NUMBER: TIRE SIZE: 105SM/S )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870232September 12, 2000
ELECTRICAL SYSTEM:WIRING
ELECTRICAL LINE ROUTES OVER POWERSTEERING LINE HAD RUBBED AGAINST EACH OTHER, CAUSING A HOLE AND A SHORT, RESULTING IN A FIRE.*AK THE ELECTRICAL WIRE INVOLVED WAS THE HOT WIRE CABLE RUNNING FROM THE BATTERY TO THE STARTER. THE SPARKS CREATED ALSO IGNITED THE POWER STEERING FLUID THAT WAS LEAKING. YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#870344September 12, 2000
TIRES:TREAD/BELT
PE00 020; TOOK VEHICLE TO THE DEALERSHIP AFTER RECEIVING A RECALL LETTER FROM FIRESTONE. THERE WERE NO TIRES AVAILABLE. FIRESTONE, WILDERNESS#AT, P2357515, #DOT VD. THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870300September 12, 2000
TIRES:TREAD/BELT
PE00-020, TIRE SIZE P23575R15 DOT VNHL, ORIGINAL EQUIPMENT MERCURY, MOUNTAINEER, 1998. DRIVING AT APPROXIMATELY 55 MPH RIGHT FRONT TIRE TREAD CAME OFF ,CAUSING VEHICLE TO BE PULLED OFF THE ROAD. TIRE STAYED INFLATED, BUT TREAD CAME COMPLETEY OFF ,RIGHT DOWN TO STEEL BELT, AS THOUGH IT WAS RECAP TIRE. CONSUMER TOOK TIRE TO FIRESTONE, AND WAS TOLD IT HAD CORRECT AIR PRESSURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870292September 12, 2000
TIRES:TREAD/BELT
VEHICLE PARKED WHEN NEWS WAS HEARD ON TV ABOUT TIRES. CHECKED TIRES AND LEFT FRONT TIRES SHOWED TREAD SEPARATION AND STEEL BELT STICKING OUT. TOOK VEHICLE TO FORD & MECHANIC REPLACED TIRE WITH THE SPARE. LATER, TOOK VEHICLE TO FIRESTONE & WAS INFORMED TIRES WERE NOT ON RECALL DUE TO NOT BEING FROM DECATUR PLANT. FIRESTONE TIRES ON 1998, MERCURY MOUNTAINEER, 38,000 MILES. FIRESTONE WILDERNESS AT P235/75R15 WITH 34,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870281September 12, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: ALL FOUR TIRES ARE SHOWING SIGNS OF TREAD SEPARATION. TIRES HAVE CRACKS ALONG THE SIDEWALL. WHILE DRIVING AT SPEEDS OF 50 AND ABOVE, THERE IS A VERY LOUD HUMMING NOISE. TIRE SIZE IS P235/75R15, DOT #W2HL. ORIGINAL TIRE EQUIPMENT ON A 98, MOUNTAINEER. TIRE MILEAGE ABOUT 30,000. *AK THE CUSTOMER RECEIVED RECALL NOTICE FOR FIRESTONE TIRES, BUT THE DEALER AFTER LOOKING AT THE TIRES INDICATED THAT THEY WERE NOT COVERED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554456September 11, 2000
TIRES
TIRE IS INCLUDED IN RECALL 00T005 BUT DEALER DOESN'T HAVE ANY TIRES TO REPLACE THEM WITH(FIRESTONE WILDERNESS AT P235/75R15 #VD). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870095September 11, 2000
TIRES
VEHICLE HAS THE FIRESTONE WILDERNESS/AT P23575R15, BUT IT WAS MANUFACTRUED IN NORTH CAROLINA. FRONT DRIVER'S SIDE TIRE IS STARTING TO SEPARATE. TREAD HAS WORN COMPLETELY, AND IS NOW DEVELOPING CRACKS. FIRESTONE HAS BEEN CONTACTED.*AK BOTH FRONT TIRES STATED WEARING QUICKLY AND THE TREAD BEGAN SEPARATING. THEY ARE UNSAFE AND SHOULD BE RECALLED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870126September 11, 2000
TIRES:TREAD/BELT
ORIGINAL TIRES ON A 1999 FORD MOUNTINEER; MECHANIC THAT SERVICED VEHICLE TOLD CONSUMER TIRE WAS BAD, CONSUMER WAS EXPIERENCING A VERY BAD VIBRATION, SO CONSUMER REPLACED THE FIRESTONE TIRES WITH MICHELIN, AND THE VIBRATION WENT AWAY.*AK FIRESTONE WILDERNESS AT P225/70/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730798September 8, 2000
TIRES
DAMAGED TIRE WAS NOTICED WHILE STATIONARY.( DOT NUMBER: W2HL TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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