Mercury Mountaineer Complaints (2006)

117 consumer complaints on file.

#10396669April 18, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AS OF APRIL 18,2011 MY RADIATOR IS CRACKED AND I HAVE TO REPLACE IT FOR THE THIRD TIME. MY MERCURY MOUNTAINEER IS A 2006 AND IN 2008 I HAD TO REPLACE THE RADIATOR WHICH COST ME AROUND 800.00 WITH LABOR AND HERE WE ARE IN APRIL OF 2011 AND I HAVE TO REPLACE MY RADIATOR AGAIN. THIS IS COSTING ME TO MUCH MONEY AND WITH ALL THESE COMPLAINTS ABOUT THE RADIATOR, YOU WOULD THINK THAT THEY WOULD HAVE A RECALL ON THE 2006 MERCURY MOUNTAINEER RADIATOR. SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS BECAUSE A RADIATOR SHOULD NOT HAVE TO BE REPLACE 3 OR MORE TIME IN LESS THEN 5 YEARS. PLEASE DO SOMETHING ABOUT THIS. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396706April 18, 2011
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE PEDAL WAS ABNORMALLY RESISTANT AND THE VEHICLE WOULD NOT RESPOND. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390288March 15, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING ON THE UPPER RIGHT HAND SIDE OF THE VEHICLE. HE HAD TO REPLACE THE RADIATOR THREE TIMES DUE TO THE IDENTICAL FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THERE WAS A LEAK AND STATED THAT THE RADIATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386157March 2, 2011
EQUIPMENT, ENGINE AND ENGINE COOLING
2006 MERCURY MOUNTAINEER. RADIATOR BEING REPLACED FOR THE 2ND TIME IN 8 MONTHS. ACCORDING TO THE MECHANIC THE RADIATOR IS COMPLETELY CORRODED BOTH TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382969February 16, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2006 MERCURY MOUNTAINEER DRIVING ON THE HIGHWAY, SUDDENLY THE COOLANT TEMPERATURE WENT UP CRAZILY AND THE ENGINE SOUNDED HORRIBLE AND LOST POWER. FORTUNATELY STOPPED BY THE ROADSIDE AND FOUND THE RADIATOR WAS LEAKING AND COOLANT IS ALMOST EMPTY. SEARCHED AROUND THE WEB AND FOUND THAT FOR 4.0 ENGINE FROM FORD AND MERCURY, THIS IS PRETTY NORMAL PROBLEM DUE TO A DESIGN DEFECT. PEOPLE ARE CHANGING RADIATOR EVERY YEAR. NEVER HEARD SUCH RIDICULOUS THING THAT NOWADAYS THE RADIATOR LAST SO SHORT TIME. IT SHOULD LAST LIFE TIME OF THE CAR. FORD APPARENTLY KNEW IT, HOWEVER, THEY ONLY ANNOUNCED A TSB IN 2009 WHEN MOST OF THE WARRANTIES WERE GONNA EXPIRE. THEY SHOULD ISSUE A RECALL. THIS IS A DESIGN PROBLEM AND IT POSES LIFE THREATENING RISKS. I GUESS THEY JUST DON'T CARE ABOUT CUSTOMERS. THE CUSTOMERS NEED TO REPAIR OUT OF THEY OWN POCKETS, WHICH SUPPORT FORD'S CHAIN DEALERS SERVICE DEPARTMENTS. WELL, SOUNDS A GOOD PLAN FOR THEM. WELL, THE CUSTOMERS ARE NOT STUPID. THEY ARE CHANGE TO JAPANESE CARS, WHICH HAVE FAR LESS PROBLEMS. I WILL NEVER A FORD?MERCURY CAR AND WOULD BE GLAD TO SEE THEM GO BANKRUPTCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382659February 14, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING A REGULAR MAINTENANCE PERFORMED THE MECHANIC NOTICED THE RADIATOR WAS CRACKED. ALSO, THE TEMPERATURE GAUGE DID NOT INDICATE THAT THE VEHICLE WAS HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RADIATOR WAS CRACKED CAUSING A LEAKAGE AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFUSED TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE 42,000 AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380822February 5, 2011
UNKNOWN OR OTHER
OWNER OF A 2006 MERCURY MOUNTAINEER. I PURCHASED MY VEHICLE IN FEBRUARY 2010. THE RETRACTABLE RUNNING BOARDS DO NOT OPERATE PROPERLY. SOMETIMES UP THEN DOWN ONE UP THE OTHER DOWN. DISCONNECTING MOTOR OR PULLING FUSES ARE NOT THE ANSWERS. STEEL MIXED WITH ALUMINUM PINS IS BAD BUT CAN BE FIXED. I REVIEWED NUMEROUS ON-LINE COMPLAINTS AND WANTED TO KNOW WHY THIS ITEM HAS NOT BEEN RECALLED. THE BOARDS HALF WAY DOWN IS A CONSTANT TRIP HAZARD WHEN GETTING IN AND OUT OF THE VEHICLE. 1500 DOLLARS TO REPLACE THE ENTIRE UNIT IS THE WRONG ANSWER. THIS IS CLEARLY A DESIGN PROBLEM ON A GREAT VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378570January 25, 2011
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
MY 2006 MERCURY MOUNTAINEER RADIATOR IS CRACKED. I 'VE ASKED MECHANICS AND THEY TOLD ME THAT THE RADIATORS HAVE HAD PROBLEMS. I WENT ONLINE AND THERE SEEMS TO BE THE SAME PROBLEM THAT I AM HAVING. I'M SURE FORD IS AWARE OF THE PROBLEM BUT THEY ARE NOT TAKING ANY ACTION TOWARDS THE PROBLEM. CAN YOU HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378623January 25, 2011
ENGINE AND ENGINE COOLING
RADIATOR DEFECT IN 2006 MERCURY MOUNTAINEER. REPLACED AT 40,000 MILES AND AT 80,000 MILES. NOT COVERED UNDER WARRANTY AND NOT RECALLED AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378514January 24, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2006 MERCURY MOUNTAINEER RADIATOR NEEDS REPLACING BECAUSE IT IS BUSTED. I ONLY HAVE AN ESTIMATE OF 65,000 MILES ON IT. THE PART WILL COST ME $285.00 NOT INCLUDING THE LABOR. THIS VEHICLE IS ONLY 4 YEARS OLD HOW COULD A PART LIKE THIS ALREADY NEED REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374883January 6, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RADIATOR LEAK. COMPLETE RADIATOR WAS REPLACED WITH NEW RADIATOR AND HOSES AND STILL LEAKED. I BELIEVE FORD'S RADIATORS ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374827January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN THE GEAR WAS SHIFTED FROM DRIVE TO PARK THE VEHICLE DID NOT MOVE. SHE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE SHIFT SOLENOID NEEDED TO BE REPLACED AND THE TRANSMISSION FLUSHED. THE DEALER PERFORMED THE REPAIRS AND THE FOLLOWING DAY THE VEHICLE BEGAN TO EXPERIENCE THE SAME FAILURE. THE VEHICLE ALSO MADE A LOUD THUMPING NOISE WHILE SHIFTING INTO REVERSE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS WAITING FOR THEM TO COMPLETE THE DIAGNOSTIC TEST. THE WAS CONCERNED SINCE THE FAILURE WAS A MAJOR SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374817January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR IS 2006 MERCURY MOUNTAINEER IN 2007 ALREADY THE SHIFT HAD TO BE REPLACED AS IT CONTINUALLY GOT STUCK. ONE DEALER TOLD ME THE SHIFT NEEDED TO CHANGED YET AGAIN AND NOW WHEN THE CAR IS TAKEN OUT OF PARK INTO ANY GEAR IT WONT MOVE IT TAKES ABOUT 25 MINS TO ACTUALLY PUT INTO GEAR. THE DEALER SAID IT WAS A SHIFT SOLENOID I HAD IT REPLACED A TRANSMISSION FLUSH AND REPROGRAM AND STILL THE SAME PROBLEM THE CAR ONLY HAS 62,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373934January 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE RADIATOR CONTINUED TO LEAK COOLANT. THE CONTACT STATED THAT THE RADIATOR WAS PREVIOUSLY REPLACED TWICE FOR THE EXACT SAME FAILURE. THE LEAKING HAD NOT CAUSED THE VEHICLE TO OVERHEAT BUT THE CONTACT STATED THAT THE COOLANT ODOR WAS OVERWHELMING FROM THE VEHICLE INTERIOR. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS SO THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369834December 9, 2010
SEATS
MY MERCURY MOUNTAINERS 2006 THIRD ROW RIGHT SEAT GOT JAMMED WHILE MY SON WAS SEATED IN THE LEFT SEAT NEXT TO IT ALMOST PINCHING HIM IN THE SEAT AND I LOOKED AT A COUPLE OF WEBSITES AND IT STATES MANY PEOPLE ARE HAVING THE SAME PROBLEM I THINK THEY SHOULD LOOK INTO THIS PROBLEM BEFORE SOME ONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365469November 12, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RADIATOR BEGAN LEAKING IN MY 2006 MERCURY MOUNTAINEER AT 51,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345518July 26, 2010
TIRES
2006 MERCURY MOUNTAINEER, BLEW A TIRE, THEN WENT OFF THE RIGHT SIDE OF THE ROAD STRUCK 3 BRIDGE PILLARS AND THEN JACK KNIFED, COMING TO REST IN THE MEDIAN. *BF (OHIO TRAFFIC CRASH REPORT # 10-0245-89) UPDATED 08/06/10 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10343579July 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THE TEMPERATURE GAUGE DISPLAYED A "HIGH TEMPERATURE" READING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE ENGINE OVERHEATED WITH EXCESSIVE LEAKAGE OF COOLANT. THE CONTACT DISPENSED COOLANT INTO THE RADIATOR RESERVOIR. THE VEHICLE WAS ABLE TO CONTINUE FOR APPROXIMATELY TEN MILES BEFORE THE IDENTICAL FAILURES RECURRED IN WHICH THE RADIATOR REQUIRED ADDITIONAL COOLANT. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTIONS AND THEY INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: RADIATOR ASSEMBLY. THE BULLETIN NUMBER WAS 0638. THE VEHICLE WAS NOT BEING DRIVEN AT THE TIME OF THE COMPLAINT DUE TO THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343036July 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 MERCURY MOUNTAINEER V8 AWD--WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE IT "CLUNKS" HARD INTO GEAR. THE WRENCH SYMBOL AND THE ENGINE SYMBOL LIGHT UP. THE VEHICLE ALSO DRIVES HARD AS IF IT ISN'T CHANGING GEARS. THE DEALERSHIP WILL ONLY SAY THAT THE FORD TSB RECOMMENDS REPLACING THE TRANSMISSION FLUID AND FILTER, THEN RESEALING WITH FOAM SEAL FIRST BUT REFUSES TO GIVE ME AN ACTUAL DIAGNOSIS OF WHAT IS GOING ON WITH THE CAR. THEY CAN NOT TELL ME THE REAL PROBLEM AND INSIST THAT WE WILL HAVE TO WORK THROUGH THE VARIOUS STEPS ON THE FORD TSBS WHICH MAY OR MAY NOT WORK (BY THEIR OWN ADMISSION) AND THE COST OF FINAL REPAIRS IS COMPLETELY OPEN ENDED. WHEN I QUESTIONED WHAT WE WOULD TRY NEXT AFTER THE TRANSMISSION FLUID/FILTER REPLACEMENT (BECAUSE I WAS SKEPTICAL ABOUT THIS CAUSING THE ISSUE ON A VEHICLE WITH ONLY 43,000 MILES) THEY HAD NO ANSWERS AT ALL. WE HAVE OWNED THIS VEHICLE LESS THAN A YEAR. AN INTERNET SEARCH REVEALS THAT THIS IS A MAJOR ONGOING PROBLEM WITH THIS MODEL BUT FORD REFUSES TO OWN UP TO IT. THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342351July 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 MERCURY MOUNTAINEER SHIFTS HARD WHEN GOING INTO REVERSE, AND IS ALSO STARTING TO SHIFT HARD FROM 2ND TO 3RD GEAR. HAVE HEARD FROM MANY THERE PEOPLE WITH 2006 FORD EXPLORERS THAT THERE IS A MANUFACTURER DEFECT IN THE TRANSMISSION. HAVE HAD CHIP REPROGRAMMED AT DEALERSHIP (WAS CHARGED) AND ALSO HAD TRANSMISSION FLUSHED AND IT IS ACTUALLY WORSE NOW. MY MOUNTAINEER HAS 58,000 MILES ON THIS AND HAS BEEN DOING THIS FOR THE PAST 2,000 MILES. FORD SHOULD FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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