Mercury Cougar Complaints (1994)

137 consumer complaints on file.

#833543January 14, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE PLUG ON THE BACK OF THE HEADLIGHTS BURNT OUT AND MELTED, CAUSING THE LIGHTS TO GO OUT INTERMITTENTLY. DEALER PUT NEW WIRE HARNESS IN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781798January 9, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE SYSTEM FAULTY CAUSING THE STEERING WHEEL TO VIBRATE AND SHAKE ONCE APPLYING THE BRAKE AT SPEEDS OVER 30 MPH, IF AN EMERGENCY STOP HAD TO BE MADE THE BRAKES WOULD FAIL RESULTING IN CONSUMER HAVING TO STEER CLEAR OF THE HAZARD, VIRTUALLY EVERY PART OF THE BRAKE SYSTEM HAS BEEN REPLACED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781797January 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
TRANSMISSION FAILURE. ALSO FRONT BRAKE ROTORS/PADS AND CALIPERS FAILED. IN ADDITION, DEALER REPLACED REAR DRUMS/SHOES AND REAR CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702019January 8, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BEGAN TO FAIL IN THE FALL OF 1996. IT WOULD SHUDDER SHIFTING INTO OVERDRIVE AND ONCE IN OVERDRIVE IT SHIFTED OUT OF GEAR ON IT'S OWN. JANUARY 1997 THE DEALERSHIP SAID THE PROBLEM WAS THE TORQUE CONVERTOR AND THAT THEY WOULD REPLACE AS IT WAS STILL UNDER WARRANTY. 6 MONTHS LATER THE TRANSMISSION STARTED HAVING THE SAME PROBLEM AGAIN. SEPT 1997 I TOOK IT BACK TO THE DEALERSHIP AGAIN. THEY COULD NOT FIND ANY PROBLEM WITH THE TRANSMISSION. NOW JAN 1999, THE CAR IS UNSAFE TO DRIVE AND IS CONVENIENTLY PAST THE 12 MONTH/12000 MILE WARRANTY PERIOD ON THE REPLACEMENT PART. ON THE INTERSTATE LAST WEEK, MY WIFE WAS GOING 70 MPH AND THE CAR SHIFTED INTO NEUTRAL AND WOULD NOT GO BACK INTO OVERDRIVE. A SEMI ALMOST RAN INTO THE REAREND OF THE CAR. BOTH THE DEALERSHIP AND FORD REFUSE TO ACKNOWLEDGE THE PROBLEM, EVEN THOUGH I BROUGHT THE CAR IN FOR SERVICE SEPT 1997 WHILE IT WAS STILL UNDER WARRANTY. IN 1997 THE DEALERSHIP TOLD ME FORD WAS AWARE OF THE PROBLEM WITH THE 1994 TRANSMISSIONS. LOOKING AT THE NUMBER OF COMPLAINTS ON YOUR WEBSITE, I'M NOT THE ONLY ONE WITH THIS PROBLEM. NOW I'M STUCK WITH AN $1800 REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832890December 30, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER'S DAUGHTER HAD A HEAD-ON COLLISION, AND SEAT BELT DID NOT HOLD HER. THE SEAT BELT BECAME UNFASTENED, CAUSING EXTENSIVE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#701405December 16, 1998
SERVICE BRAKES, AIR:ANTILOCK
NO ONLY AM I DISOPPOINTED WITH THE BRAKES WHICH NEEDED TO BE REPAIRED 3 TIMES ALL TIMES ON THE SAME SIDE(DRIVERS SIDE ONLY) BUT I AM VERY DISPLEASED WITH THE PAINT JOB THAT MY CAR HAS. I WOULD HATE TO SELL MY CAR BUT NOW BECAUSE THE PAINT IS CHIPPING AND PEELING ON THE HOOD AND BUMPER TO THE POINT THAT WHEN I AM DRIVING PAINT CHIPS ARE FLYING UP AND HITTING THE WINDSHIELD. JUST RECENTLY AS WHAT I THOUGHT OF AS A CRUEL JOKE MERCURY CALLED ME AND THOUGHT THAT I WOULD LIKE TO TRADE MY 94 COUGAR(WITH BAD PAINT JOB IN FOR A NEW 99 COUGAR AND GUARENTEED THAT THE PAINT WOULD NOT PEEL. I THOUGHT WHAT A LAUGH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701336December 14, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER FAILED CAUSING THE CAR TO SHUDDER WHEN SHIFTING FROM 2 TO 3RD, AND 3RD TO 4TH. PROBLEM REPAIRED, BUT OTHER TRANSMISSION PROBLEMS OCCURRED LATER. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831881December 7, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE PROBLEMS; WHEN APPLYING THE BRAKES ON ANY TYPE OF ROAD SURFACE, NO INCLEMENT WEATHER, THE VEHICLE SHIMMIES BADLY. THE VEHICLE HAS HAD A NUMBER OF REPAIRS, AND THE PROBLEM WITH THE BRAKES CONTINUES. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831831December 4, 1998
UNKNOWN OR OTHER
THE LOCATION OF THE ASH TRAY CAUSES THE DRIVER TO LOOK DOWN WHICH MAY CAUSE AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781600November 19, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION TORQUE CONVERTER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830546November 10, 1998
ENGINE AND ENGINE COOLING:ENGINE
BOTH ENGINE HEAD GASKETS FELL APART ON THE ENGINE AND HAD TO BE REPLACED. DEALER AND MANUFACTURER CONTACTED, AND CANNOT DUPLICATE THE PROBLEM. RECALL ISSUED FOR THIS PROBLEM, BUT THIS VEHICLE NOT INCLUDED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700471November 10, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER WAS SLIPPING CAUSING A VIBRATION WHEN SHIFTING GEARS. WAS TOLD BY SERVICE MANAGER THERE WERE TWO OTHER CARS COMING IN FOR THIS SAME PROBLEM THE NEXT DAY. WAS ALSO TOLD BY SERVICE TECH THAT THIS PROBLEM WAS FIXED IN THE 1995 MODEL. THIS IS A KNOWN DEFECT THAT SHOULD BE FIXED BY THE MANUFACTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828367September 30, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
RAW GAS IS COMING OUT OF THE EXHAUST PIPE. VEHICLE WAS DIAGNOSED AS FAILED PCM LEAVING INJECTORS OPEN AND POURING RAW FUEL TO SPEW FROM TAIL PIPES CREATING A FIRE HAZARD NO WARNING INDICATORS PRESENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540675September 9, 1998
AIR BAGS
I JUST THINK THAT IF A CHEVIEY TAHO AND A CHEVIE VAN HIT A MERCURY COUGAR AT A STOP SIGN AT THE SPEED OVER 55MPH AND PUSHES MY COUGAR 5 FEET SIDWAYS IN THE CORNER OF MY FRUNT END THE AIRBAGE'S SHOULD HAVE IMPLODED ???
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#827616September 4, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SYSTEM MALFUNCTIONS WHILE DRIVING THE VEHICLE WILL SLOW DOWN UNEXPECTEDLY WHICH MAY CAUSE AN ACCIDENT. REPLACED PARTS OF THE TRANSMISSION, BUT PROBLEM STILL OCCURRING. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540156August 11, 1998
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH BECAME DIFFICULT TO TURN, MAKING IT IMPOSSIBLE TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#537180June 22, 1998
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:MANUAL TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I HAVE SEARCHED THE LIST OF COMPLAINTS AND FIND THAT THERE ARE MANY COMPLAINTS RELATED TO BOTH THE BRAKE AND TRANSMISSION PROBLEMS WHICH I HAVE EXPERIENCED. PLEASE REMIT THIS COMPLAINT TO THE MANUFACTURER AND ADVISE WHETHER OR NOT YOU HAVE ANY INFORMATION ON WHETHER OR NOT THE MANUFACTURER IS DOING ANYTHING TO RESOLVE THESE CUTOMER COMPLAINTS. POWER WINDOWS REPLACE FOUR TIMES. BRAKES HAD TO BE REPLACED WITHIN 6 MONTHS OF OWNERSHIP. TRANSMISSION SLIPPING FROM DAY ONE BUT THE DEALER TOLD ME REPEATEDLY THER WAS NOTHING WRONG WITH IT. TRANSMISSION COMPLETELY REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#823391May 18, 1998
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
97V22500 FORD CONTOUR, 97V225000, MERCURY MISTIQUE, CONSUMER STATES THAT WHEN HE MOVES HIS FOOT FROM THE GAS PEDAL THE CAR KEEPS GOING. RECALL ON OTHER CARS THAT HE OWNS STATES THAT IN CARS WITH TRACTION CONTROL ENGINE MAY NOT SLOW TO IDLE WHEN DRIVER REMOVES FOOT FROM THE ACCELERATOR. HE IS NOW HAVING THE SAME PROBLEM WITH THE THIRD VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#535547May 12, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES FAILED TO STOP VEHICLE CAUSING ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#534575April 19, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS SHUDDERING AND SHIFTING ROUGH DURING THE 3-4 SHIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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