Mercury Cougar Complaints (1997)

76 consumer complaints on file.

#768079October 4, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
PLASTIC INTAKE MANIFOLD WARPED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018765September 16, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE STARTS SPEEDING BY ITSELF.DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767140September 13, 2002
SUSPENSION:FRONT:CONTROL ARM
THE CAR SHOOK AND PULLED TO THE RIGHT FOR A YEAR AND NOBODY COULD LOCATED THE PROBLEM. THE BALL JOINT WAS REPLACED AND THE PULLING STOPPED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012308June 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT HYDRAULIC DISC ROTORS ARE 1/2 INCH BIGGER THAT REAR ROTORS WHICH CAUSES ROTORS TO WARP. BRAKES OVERHEAT, STEERING STARTS SHAKING, AND FRONT END WILL NOSE DIVE IF VEHICLE BRAKES TOO HARD, CAUSING WHEELS TO LOCK UP. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898840November 6, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING 30MPH IN TRAFFIC STARTED APPLYING BRAKES TO SLOW DOWN, HAD NO BRAKES, AND VEHICLE KEPT GOING. BRAKE PEDAL WAS ALMOST TO THE FLOOR. ALSO, CRUISE CONTROL HAD FAILED. STOPPED VEHICLE AND HAD IT TOWED TO MECHANIC. WAS INFORMED THAT BRAKE BOOSTER PLUNGER, HAD WORN OUT, CAUSING NON BRAKING ABILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785615September 19, 2001
POWER TRAIN:MANUAL TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:WINDSHIELD
TRANSMISSION VIBRATES AND WAS ERRATIC, TORQUE CONVERTER WAS CLEANED, TRANSMISSION SHIFTER WAS INOPERATIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746767June 13, 2001
TIRES
PLEASE HELP FOR OTHER DRIVER. NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: W2M3 IPN TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737561December 9, 2000
TIRES
TIRE DELAMINATED. STEEL BELT BROKEN PER FIRESTONE SERVICE. REPLACED BEFORE CATASTROPHIC FAILURE. CHARGED FULL PRICE TO REPLACE PAIR OF TIRES. FIRESTONE STORE REFUSED TO RETURN DAMAGED FRONT TIRE AND MATCHING FRONT TIRE.*AK (TIRESIZE: P215/70R15)( DOT NUMBER: TIRE SIZE: P215/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735193October 26, 2000
TIRES
AT 4;30 AM ON OCT. 15, 2000, I WAS DRIVING SOUTH ON I-95 IN SOUTHERN GEORGIA ON A RETURN TRIP FROM LOUISVILLE, KY. TO POMPANO BEACH, FL. WHEN I HEARD A NOISE IN THE REAR OF MY CAR AND REALIZED THAT I HAD A TIRE PROBLEM. AT ONCE I KNEW THAT THE TIRE HAD NOT DEFLATED AND THAT I WAS IN CONTROL OF THE CAR. I REDUCED MY SPEED AND TURNED ON MY EMERGENCY BLINKERS AND COULD HEAR A FLAPPING NOISE COMING FROM THE LEFT REAR. SINCE THE ROAD WAS VERY DARK AND THE TRAFFIC VERY FAST I FELT LIKE IT WAS SAFER TO PROCEED THAN TO STOP AND CHANGE A DRIVER SIDE TIRE ON THE INTERSTATE AT NIGHT. I DROVE SLOWLY SEVERAL MILES TO THE NEXT EXIT WHERE I REPLACED THE TIRE WITH THE SMALL SPARE. I FOUND THAT AN 8 INCH SECTION OF THE TREAD HAD COME OFF. ALTHOUGH MY TIRES ARE NOT COVERED UNDER THE RECALL, I BELIEVE THAT THEY HAVE THE SAME PROBLEM. TWO OF THE THREE REMAINING TIRES HAVE HAIRLINE CRACKS AT THE EDGE OF THE TREAD AND COULD BE READY TO DO THE SAME THING. I CONTACTED A LINCOLN-MERCURY DEALER WHO SAID HE COULD NOT HELP ME (OTHER THAN SELLING ME NEW TIRES) AND SENT ME TO THE FIRESTONE DEALER WHO SAID HE COULD SELL ME A NEW SET OF TIRES AND GIVE ME A 20% CUSTOMER SATISFACTION DISCOUNT. I'M STILL TRYING TO DECIDE WHAT TO DO AND STILL HAVE THE THREE REMAINING TIRES ON MY CAR AND THE FAILED ONE IN THE TRUNK. I'M WONDERING IF OTHERS HAVE HAD A SIMILAR PROBLEM WITH THE FR 680 AND IF IT WILL ALSO BE COVERED BY A RECALL.*AK (DOT NUMBER: W2M3 IPN 2 TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871108September 20, 2000
TIRES
PE00 020 ; WAS TRAVELING ABOUT 50MPH AND HEARD A NOISE, DRIVER REAR TIRE EXPLODED,AND CAR WOULDN'T START. TIRES WERE FIRESTONE. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552943July 10, 2000
ELECTRICAL SYSTEM:HORN, POWER TRAIN:MANUAL TRANSMISSION, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
HORN FAILED.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722937May 20, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEATBELT BUCKLE FAILED. IS BROKEN. I'M A BIT UPSET!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551900April 18, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RIGHT SIDE PASSENGER DOOR LOCKED (STUCK) CLOSED, THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE WITH A KEY, THE OUTSIDE HANDLE IS ALSO IN THE HALFWAY POSITION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716208December 18, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE CORRODED BY BATTERY ACID AND BROKE, RESULTING IN A SUDDEN LOSS OF BRAKE FUNCTION AND SUBSEQUENT COLLISION WITH VEHICLE THAT STOPPED AHEAD. BRAKE COMBINATION VALVE LOCATED IN FRONT OF BATTERY. ALL THE BRAKE LINES RUN PAST THE BATTERY FROM THE MASTER CYLINDER AND TO THE WHEELS AND ARE FULLY PROTECTED BY A PLASTIC COATING EXCEPT THE LINE TO THE LEFT FRONT WHEEL. ON THIS LINE THE PLASTIC COATING STARTS AT THE VALVE AND STOPS JUST TO THE RIGHT OF THE BATTERY. THE LINE BROKE AT THE POINT WHERE THE COATING STOPS AND IS HEAVILY CORRODED BY BATTERY ACID FOR SEVERAL INCHES. I AM A MECHANICAL ENGINEER INVESTIGATING THIS ACCIDENT FOR ALLSTATE INSURANCE COMPANY AND WOULD BE HAPPY TO PROVIDE YOU WITH A COPY OF MY REPORT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#713895October 26, 1999
SERVICE BRAKES, AIR:DISC:ROTOR
I BOUGHT MY COUGAR IN 1997. AT 6,113 MILES THE FRONT ROTORS WERE WARPED AND HAD TO BE TURNED . AT 8,788 MILES THE ROTERS HAD TO BE REPLACED. AT 15,718 MILES THE ROTORS WERE WARPED AGAIN AND HAD TO BE TURNED AGAIN. AT 16,992 MILES THE ROTORS WERE WARPED AGAIN AND TURNED ONCE AGAIN. AT 20,990 MILES MORE PROBLEMS WITH THE BRAKES,PREMIUM AFTERMARKET ROTORS AND PADS WERE ORDERED AND WERE INSTALLED AT 21,461 MILES.THEN AT 26,402 THE BRAKE PROBLEM CONTINUES THE ROTORS WERE TURNED AGAIN. I HAVE TRIED TO BE PATIENT WITH THE SERVICE DEPARTMENT AT CENTROPLEX FORD BUT THE LAST TIME THEY TURNED THE ROTORS THEY SAID THAT THEY DON'T KNOW WHAT TO DO TO FIX THE PROBLEM AND I AM VERY CONCERNED. MY WARRANTY WILL RUN OUT SOON AND I WOULD LIKE MY BRAKES FIXED FOR GOOD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850433October 12, 1999
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE PANIC HORN WHICH IS A PART OF THEANTI-THEFT ALARM WENT OFF , CAUSING THE WIRE HARNESS UNDER THE HOOD TO BURN UP TWICE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850124October 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING BRAKE DISC ROTORS WARPED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER REPLACED BRAKE ROTORS NUMEROUS TIMES, BUT THE PROBLEM HAS REOCCURRED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847454September 10, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT
WHEN TRAVELING THE TRANSMISSION DOES NOT SHIFT INTO GEAR. ALSO, THERE IS VIBRATION IN THE FRONT END. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548137August 15, 1999
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FRONT END PROBLEMS CAUSING EXCESSIVE VIBRATION (SEVERAL REPAIR ATTEMPTS), FRONT BRAKES ALSO EXPERIENCE LOCKING UP ON OCCASIONS, BOTH THESE FAILURES ARE CAUSING DIRECTIONAL CONTROL PROBLEMS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844231August 3, 1999
AIR BAGS:FRONTAL
VEHICLE INVOLVED IN AN ACCIDENT AT APPROXIMATELY 30-40 MPH IMPACT, ANOTHER VEHICLE DROVE RIGHT IN FRONT OF CONSUMER'S VEHICLE, CAUSING CONSUMER'S VEHICLE TO HIT THE OTHER VEHICLE ON THE SIDE. BOTH AIR BAGS FAILED TO DEPLOY. CAN NHTSA HELP IN THIS MATTER OR PROVIDE FURTHER INFOMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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