Mercury Cougar Complaints (1994)

137 consumer complaints on file.

#769888November 19, 2002
UNKNOWN OR OTHER
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568026October 25, 2002
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE CONSUMER RECEIVED A RECALL NOTICE BUT FAILED TO TAKE THE VEHICLE FOR SERVICE SINCE THE SYMPTOMS INDICATED DID NOT EXIST. AFTER TWO YEARS THE VEHICLE'S LOW COOLANT LIGHT HAD COME ON. THE CHECK ENGINE LIGHT HAD COME ON AND THE DIAGNOSIS SHOWED THAT THE HEAD GASKET HAD FAILED PREMATURELY. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE MONIES SPENT ON REPAIRS. *YH THE WATER PUMP AND THE RADIATOR HAD LEAKED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766312August 27, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT LENSES ARE PLASTIC AND ARE NOW SEVERLY CRAZED AND YELLOWED TO A POINT THAT DRIVING AT NIGHT IS A VERY DEFINITE HAZARD. I AM REPLACING THEM BECAUSE OF THIS HAZARD. THERE IS NO WAY THAT THIS PART SHOULD HAVE FAILED IN SUCH A SHORT TIME SPAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762238May 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE CAUSING ANTIFREEZE TO LEAK IN CRANKSHAFT, CAUSING ENGINE FAILURE. FORD REFUSED TO PAY FOR ENGINE REPLACEMENT. TIMING COVER GASKET FAILED PAID OUT OF POCKET OONLY TO FIND OUT RECAL 99B29. YOUR WEBSITE SHOWED TSB # 00M10 SEQUENCE # 625 - INFO REGARDING ENGINE REPLACEMENTS WARRANTY EXTENSION PROGRAM*YH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762243May 24, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
AT 23922 MI. (10/28/1997) DEALER REPLACED TRANSMISSION FLUID TO "FIX" RUMBLE STRIP EFFECT WHEN ACCELERATING AT 35-40 MPH (1.5-2 RPM). FLUID AGAIN CHANGED AT 53591 (02/13/2001) TO TRY TO FIX SAME PROBLEM. TRANSMISSION FLUID CHANGED AGAIN AT 63677 (2/27/2002). A SMALL LEAK WAS MENTIONED BY MECHANIC. THE RUMBLE SOUND HAS NOW BEEN REPLACED WITH THE TRANSMISSION NOT ENGAGING...THE ENGINE REVS, BUT NO ACCELERATION BETWEEN 40-50 MPH. THE PROBLEM IS INTERMITENT. THIS COULD LEAD TO A REAR-END COLLISON. CANNOT RELY ON CAR!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761952May 15, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE BEGAN SPONTANEOUS ACCELERATION WHILE IDLE AND STOPPED ON 10 OCCASIONS SINCE 5/1/2002. IT TOOK ALL OF MY STRENGTH TO DEPRESS THE BRAKE TO KEEP THE CAR FROM JOLTING FORWARD AT A HIGH SPEED. WHILE PULLING INTO MY GARAGE TODAY, TRAVELLING AT LESS THAT 1 MPH, THE CAR ACCELEARATED ON ITS OWN AND I HAD TO SLAM ON THE BRAKE TO PREVENT FROM CRASHING INTO A HEATING OIL TANK. VEHICLE HAS BEGUN TO RANDOMLY SHUDDER WHEN APPLYING BRAKES AT VARIOUS SPEEDS FROM 10 TO 65 MPH. THIS IS NOT A CONSISTENT PROBLEM BUT VERY DANGEROUS WHEN IT OCCURRED ON HIGHWAY YESTERDAY. POWER WINDOW ON DRIVER SIDE NOW RANDOMLY SHUDDERS WHEN LOWERING. THIS IS NOT A CONSISTENT PROBLEM AND IS NEW. THE PASSENGER POWER WINDOW IS INOPERABLE AND TOO EXPENSIVE FOR ME TO HAVE FIXED. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH OTHER OWNERS OF THIS VEHICLE. THE "CHECK ENGINE" LIGHT HAS BEEN ON SINCE 1997 AND THIS IS ALSO A COMMON PROBLEM WITH THIS CAR, FROM WHAT I UNDERSTAND. I WAS TOLD THAT IT WOULD COST ME $150 TO FIX AND THAT IT IS MERELY A SENSOR DEFECT AND NOT A AFETY ISSUE. HOWEVER, IF THIS IS A COMMON PROBLEM, FORD SHOULD OVER THE COST FOR REPAIR, NOT THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759029March 7, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER SIDE SEAT BELT RELEASE BUCKLE FAILED TO LATCH, GAVE FALSE LATCH, THEN FAILED COMPLETELY. BUCKLE WAR ORIGINAL EQUIPMENT. REPAIR COST WAS $140.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758472February 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758069February 11, 2002
INTERIOR LIGHTING, EXTERIOR LIGHTING:TAIL LIGHTS, STRUCTURE:BODY:DOOR
LANDUA LIGHTS RUSTED CAUSING SHORT IN TAIL, AND DASH LIGHTS. ALSO, DOOR LOCKS AND INTERIOR LIGHT FUSE KEEPS BLOWING. AND UNKNOWN CAUSING LEAK ON THE FRNT PASSENGER SIDE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757170January 22, 2002
VEHICLE SPEED CONTROL
ON DECEMBER 23 MY WIFE WAS DRIVING MY 1994 MERCURY COUGAR AND SHE EXPERIENCED SUDDEN ACCELERATION. *AK,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785780November 10, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ENGINE IDLES ROUGHLY AND SURGES AT STOP LIGHTS, DEALERS HAVE STATED THAT THERE ARE NO PROBLEMS AND THAT ALL MERCURYS ACT THIS WAY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897739October 15, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LIGHT COMES ON MOST OF THE TIME, TOOK VEHICLE TO DEALER, AND DEALER DIDN'T CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750905August 22, 2001
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALER SAID ENGINE COULD CUT OFF WHEN THE VIBRATION OCCURS IN DRIVING. THIS WILL BE AN $1300 CAR REPAIR BILL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748333July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER TALKING TO THE MECHANIC AND FINDING OUT THIS IS A COMMON PROBLEM FOR THIS MOTOR 92-96, I LOOKED ONLINE AND FOUNS A RECALL ON THIS ENGINE FOR SIMILAR MAKES (WINSTAR,ETC..) I BELIEVE FORD RECOGNIZES THIS COMMON DEFECT BUT WILL NOT ADDRESS IT. IT IS MY OPINION THIS SHOULD BE A RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888549May 17, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND ENGINE OVERHEATED. SHE PULLED INTO A GASOLINE STATION, AND VEHICLE WOULDN'T START UP. VEHICLE HAD TO BE TOWED TO DEALERSHIP, AND MECHANIC TOLD HIM THAT HEAD GASKET WAS BLOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888144May 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CAN JUMP OUT OF GEAR WHENEVER CONSUMER SLOWS DOWN OR IS GOING AT SPEEDS ABOVE 50 MPH. CONTACTED DEALER, AND DEALER SAID THERE WAS NOTHING WRONG. BUT WHEN TAKEN VEHICLE TO A INDEPENDENT MECHANIC, HE NOTED THAT TRANSMISSION NEEDED TO BE REBUILT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744009April 13, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ALL FOUR COIL SPRINGS ARE BROKEN, THE CAR IS NOT SAFE TO OPERATE,IT HAS NEVER BEEN TOWED OR TOWED ANYTHING. IT HAS NEVER BEEN OVERLOADED. IT HAS NEVER BEEN RACED OR ABUSED. I FIND IT HARD TO BELIEVE THAT ALL FOUR COIL SPRINGS WOULD FAIL AT THE SAME TIME, OTHER THAN BY FAULTY MANUFACTURING . THEY MUST HAVE NOT BEEN HEAT TREATED PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881681February 28, 2001
ENGINE AND ENGINE COOLING:ENGINE
COOLANT LIGHT STARTED STAYING ON. VEHICLE WOULD HESITATE BEFORE CUTTING OFF. SERVICE WAS KEPT UP. A RECALL LETTER WAS RECEIVED FOR HEAD GASKET PROBLEM. DEALER DIDN'T GIVE OKAY FOR RECALL REPAIRS BECAUSE MILEAGE HAD EXCEEDED 100,000 MILES. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740891February 14, 2001
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE
I RECEIVED SERVICE BULLETIN #00M10 FROM FORD MOTOR COMPANY IN JULY 2000. I WAS ALREADY OVER THE ALLOTTED MILEAGE ALLOWED TO HAVE THE HEAD GASKET REPAIRED FREE OF CHARGE. I DON'T BELIEVE THAT I WAS NOTIFIED IN TIME TO HAVE THIS KNOWN FAILURE REPAIRED IN THE ALLOTTED TIME FRAME. I CONTACTED THE DEALER REGARDING THIS PROBLEM 2/13/01 AND THEY BASICALLY TOLD ME "TOO BAD". I ALSO CONTACTED THE DEALER REGARDING THE SUSPENSION PROBLEM WHEN IT FIRST OCCURRED AND WAS NEVER NOTIFIED ABOUT SERVICE BULLETIN #BC0962941001. THEY TOLD ME TO BRING IT IN FOR INSPECTION THAT WOULD COST $150.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877868January 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS REPAIRED UNDER EXTENDED WARRANTY FOR ENGINE HEAD GASKETS, AND REMEDY HAS FAILED.*AK THE VEHICLE WAS FIXED RECENTLY FOR RECALL ON POSSIBLE HEAD GASKET/LOW COOLANT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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