Mercedes-Benz GLK-Class Complaints

950 consumer complaints on file.

#11045560November 13, 2017
AIR BAGS
THERE IS A RECALL ON MY AIRBAGS SINCE EARLY 2016 AND I HAVE REPEATEDLY CHECKED TO GET THIS FIXED BUT IT HAS NOT BECOME AVAILABLE. I FEEL VERY UNSAFE IN THE EVENT THAT AN ACCIDENT MAY HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045668November 13, 2017
AIR BAGS
TAKATA INFLATORS CALLED DEALER, POHANKA MERCEDES BENZ OF SALISBURY, AND THEY SAID PARTS ARE NOT AVAILABLE AND WILL NOT BE AVAILABLE UNTIL 2018. HOW DO I KNOW WHEN PARTS ARE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045766November 13, 2017
AIR BAGS, SEAT BELTS, STEERING
ON MAY-JUNE 2016 THE VEHICLE WAS SHOWING A WARNING LIGHT RELATED TO A MALFUNCTION OF THE DRIVER'S SEAT BELT, THE DEALERSHIP FOUND THROUGH A VEHICLE INSPECTION THAT IT WAS RELATED TO THE STEERING MODULE. ONE WAS ORDERED. THE AIRBAGS WERE DISABLE FOR A MONTH, PLACING AT RISK MY WIFE'S LIFE. THE PROBLEM SEEMS TO BE FIXED BUT THE AIRBAGS NOW COULD BE DISABLE OR WILL MALFUNCTION IN THE FUTURE. SINCE THIS TYPE OF VEHICLE HAS TAKATA AIRBAGS, I WOULD LIKE TO REQUEST THE REPLACEMENTS OF ALL AIRBAGS, INSTEAD OF A TRIAL/WAITING IF THIS WILL MALFUNCTION IN THE NEAR FUTURE, WITH A RISK OF A PREVENTABLE DEATH OF ME OF MY WIFE, AS WE BOTH ARE DRIVING THIS VEHICLE. I APPRECIATE PLACING HUMAN LIFES INSTEAD OF MONETARY GAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045468November 12, 2017
AIR BAGS
TAKATA RECALL: REMEDIES ARE STILL NOT AVAILABLE FROM MERCEDES-BENZ FOR NHTSA RECALL NUMBERS 16V081 (DRIVER-SIDE FRONT AIR BAG) AND 16V363 (PASSENGER-SIDE FRONT AIR BAGS), AND TAKATA (TK HOLDINGS INC.) HAS FILED FOR CHAPTER 11 BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045509November 12, 2017
AIR BAGS
TAKATA RECALL MY DEALERSHIP STATES THAT PARTS ARE NOT AVAILABLE FOR MY MAKE AND MODEL AND THAT THEY CANNOT REPAIR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045345November 11, 2017
AIR BAGS
TAKATA RECALL I CALLED MERCEDES DEALERSHIP NEAR ME. BAKER MOTOR COMPANY STATES THEY HAVE NO REMEDY AND IN THE MEANWHILE I HAVE AN AIRBAG LIGHT ON MY DASH AND DRIVING AROUND UNSAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045181November 10, 2017
AIR BAGS
TAKATA RECALL NO CONTACT FROM MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044393November 8, 2017
AIR BAGS
TAKATA RECALL, MERCEDES HAS NOT PROVIDED ANY RESOLUTION TO THE AIRBAG DEFECT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044454November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENZEL-BUSCH MOTOR CAR AT (201) 298-9286 (28 GRAND AVE, ENGLEWOOD, NJ 07631) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044476November 8, 2017
AIR BAGS
TAKATA RECALL. NO ACTION HAS BEEN TAKEN TO REPLACE THE DANGEROUS AIRBAGS DESPITE REPEATED CALLS TO MERCEDES BENZ ABOUT THIS DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044639November 8, 2017
AIR BAGS
TAKATA RECALL, DEALER CLAIMS PARTS ARE NOT AVAILABLE OVER THE LAST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044675November 8, 2017
AIR BAGS
"TAKATA RECALL" I'VE BEEN WAITING OVER 2 YEARS TO HAVE MY RECALLED AIRBAGS REPLACED BY THE MERCEDES DEALERSHIP IN GEORGETOWN, TX. I'VE EMAILED AND CALLED CONSISTENTLY EVERY 2-3 MONTHS AND THEY KEEP TELLING ME THEY HAVEN'T GOTTEN THE REPLACEMENT AIRBAGS IN YET. NOW I HEAR TAKATA IS DECLARING BANKRUPTCY. WILL MY AIRBAG REPLACEMENT BE AFFECTED BY THIS? WILL THE AIRBAGS EVER BE REPLACED? SCARY TO DRIVE AROUND EVERY DAY KNOWING I HAVE A COUPLE OF SHRAPNEL GRENADES IN MY STEERING WHEEL AND DASH, JUST WAITING TO EXPLODE AND SEVERELY INJURED OR KILL ME IN THE EVENT OF EVEN A MINOR COLLISION. IS THERE ANY WAY TO DISABLE THEM UNTIL THEY CAN BE REPLACED? ANY HELP WOULD BE APPRECIATED. RESPECTFULLY [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044700November 8, 2017
AIR BAGS
I RECEIVED NOTIFICATIONS OF THE TAKATA RECALL FOR THE PASSENGER SIDE AIRBAG OVER A YEAR AGO. IT HAS BEEN OVER A YEAR NOW AND STILL NO WORD ON REPAIRS NEEDED. I HAVE BEEN IN CONSTANT CONTACT WITH THE LOCAL DEALERSHIP WHO DON'T HAVE A REPAIR STATUS FOR ME. JUST RECENTLY RECEIVED A LETTER FROM TK HOLDINGS INC. TO FILE A COMPLAINT. THIS IS MY ONLY VEHICLE AND I DRIVE IN CONSTANT FEAR THAT SOMEONE MAY HIT MY CAR FOR THESE AIRBAGS NOT TO PERFORM LIKE THEY ARE SUPPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044704November 8, 2017
AIR BAGS
I RECEIVED NOTIFICATIONS OF THE TAKATA RECALL FOR THE DRIVERS SIDE AIRBAG OVER A YEAR AGO. IT HAS BEEN OVER A YEAR NOW AND STILL NO WORD ON REPAIRS NEEDED. I HAVE BEEN IN CONSTANT CONTACT WITH THE LOCAL DEALERSHIP WHO DON'T HAVE A REPAIR STATUS FOR ME. JUST RECENTLY RECEIVED A LETTER FROM TK HOLDINGS INC. TO FILE A COMPLAINT. THIS IS MY ONLY VEHICLE AND I DRIVE IN CONSTANT FEAR THAT SOMEONE MAY HIT MY CAR FOR THESE AIRBAGS NOT TO PERFORM LIKE THEY ARE SUPPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044080November 7, 2017
AIR BAGS
PORTSMOUTH MERCEDES HAS NOT RECEIVED REPLACEMENT AIR BAGS AS OF TODAY 11/7/2017. I HAVE CALLED TK HOLDINGS BUT HAVE ONLY RECEIVED A RECORDING. I AM UNABLE TO GET REPLACEMENT AIR BAGS FOR THE DEFECTIVE ONES THAT ARE IN MY MB GLK, WHICH IS TO BE FREE. PLEASE HELP ME GET REPLACEMENT AIR BAGS FROM TK HOLDINGS, WHICH HAS FILED BANKRUPTCY CASE # 17-11375 (BLS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044159November 7, 2017
AIR BAGS
TAKATA RECALL PARTS ARE NOT GOING ARRIVE UNTIL LATE 2018. IN THE MEANTIME, I AM WITH THAT CAR THAT MIGHT BE HAVING SAFETY ISSUE WITH AIRBAG PROJECTILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044257November 7, 2017
AIR BAGS
TAKATA RECALL. HAVING RECEIVED NOTICE OF TAKATA FILING FOR CHAPTER 11 BANKRUPTCY, I CONTACTED MY LOCAL MERCEDES DEALERSHIP ASKING IF THEY WERE DOING REPAIRS FOR THE TWO TAKATA AIRBAG INFLATOR RECALLS MERCEDES ISSUED IN 2016. THEY SAID THEY WILL NOT ADDRESS THE ISSUE UNTIL TAKATA PROVIDES A REMEDY. IT SEEMS HIGHLY UNLIKELY THIS WILL HAPPEN SO WE ARE LEFT DRIVING A VEHICLE WITH A DEFECT KNOWN TO RESULT IN INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043968November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (PENSKE MERCEDES-BENZ OF WEST COVINA, 2010 E GARVEY AVE S, WEST COVINA, CA 91791 (866) 240-5730) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043694November 6, 2017
AIR BAGS
WAS TOLD TO CONTACT MY DEALERSHIP- PURCHASED AND CALLED NORTH HAVEN MB DEALERSHIP WHO STATED WE HAVE NO LIST AND WE WILL CALL YOU WHEN IT IS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043767November 6, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED THE RECALL LETTER AND ABOUT THE CHAPTER 11 BANKRUPTCY FILED FOR TAKATA. I CALLED 2 MERCEDES DEALERSHIPS AND THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE TO FIX THE TAKATA AIRBAGS THAT HAVE BEEN RECALLED. THEY HAVE NO ESTIMATED TIMELINE FOR WHEN THEY EXPECT THE PARTS TO BE AVAILABLE. ARE WE SUPPOSED TO DRIVE THE CAR INDEFINITELY UNTIL THE PARTS BECOME AVAILABLE TO FIX THE AIRBAGS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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