Mercedes-Benz GLC-Class Service Bulletins
657 manufacturer communications on file.
- February 20, 2025•Document ID: 11014398Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI00.01-P-078887
- Date Added:
- February 21, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • No vehicles currently launched.
Associated Products (83)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 63 moreAssociated Documents - February 14, 2025•Document ID: 11015052OtherENGINE
- Mfr Comm. #:
- CL - Engine Thermostat
- Date Added:
- March 5, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryOn certain Model Year 2019 - 2023 C / E / G / GLC / GLE / GLS / GT/ S / SL - Class vehicles fitted with an eight-cylinder engine, the sealing ring in the engine thermostat could detach, causing a delay in the heating of the engine coolant. This may also cause the check engine Malfunction Indicator Lamp ('MIL') to illuminate.
Associated Products (28)2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT+ 8 moreAssociated Documents - February 12, 2025•Document ID: 11014255Service Bulletin/Repair InstructionsVISIBILITY/WIPER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-078762
- Date Added:
- February 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Associated Products (52)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class+ 32 moreAssociated Documents - February 7, 2025•Document ID: 11014606Over The AirELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA- 24P5497747
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-25 A-Class, C-Class, CLA, CLS, E-Class, G-Class, GLA, GLB, GLC, GT, and S-Class (118, 177, 205, 213, 217, 222, 238, 247, 253, 257, 290, 463 platform) vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA update which includes quality-enhancing optimizations and improves the system stability and accessibility of Mercedes me services. The update is downloaded and installed in the background. During installation, the system can be used without restrictions. The new software will become active after the vehicle has been restarted. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update. Parts Parts are not required
Associated Products (58)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT+ 38 moreAssociated Documents - February 3, 2025•Document ID: 11014593Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078802
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint MBUX headunit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Under analysis. Remedy For chassis 118, 167, 177, 213, 238, 243, 247, 253, and 293 use Xentry to update headunit (A26/17). Target software number is 247 904 6600 (E905.4).
Associated Products (43)2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz E-Class+ 23 moreAssociated Documents - February 3, 2025•Document ID: 11013996Service Bulletin/Repair InstructionsLANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI46.10-P-078012
- Date Added:
- February 7, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. B1E7713: Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is now available for Star 3 vehicles only. Fault in IDC223 control unit: U186B29: Delete fault memory and flash the new IDC (N62/4) software A223 902 75 37. If the software update is not available, or the problem persists, create a TIPS case. Fault in IDC213 control unit: U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the HOSWD control unit then scan the steering wheel and check whether the fault is reproducible. If reproducible: Create a TIPS case, adding the note "reproducible". If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. New coding parameters (SCN) will be available in Q2/2025 for the HOSWD control unit.
Associated Products (57)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class+ 37 moreAssociated Documents - February 3, 2025•Document ID: 11014412Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- LI42.10-P-063502
- Date Added:
- February 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high loads. This can result in noises under certain operating conditions and driving styles. Please refer to the Operator's Manual for further information such as care and maintenance instructions (washing vehicle directly after heavy use and using approved cleaning agents). These are dependent on speed, brake pressure or ambient conditions such as temperature and air humidity. 1. Beginning Diagnostics: a) Check whether, apart from this document, an additional document exists for the model series in question, and if so, work through it and then continue with1b. b) Check whether the complaint can be reproduced and at which axle or side the noises occur (ideally together with the customer while driving). c) Check the affected system for component wear, mechanical damage or localized overheating damage. 1. Replace damaged components as necessary and re-assess noise concern. d) Secure vehicle on a lift. 1. Start the engine and depress the brake pedal 3-4 times. 2. Check each wheel to see if they turn freely by hand. 3. If a wheel is not turning freely by hand, this needs to be addressed prior to re-assessing the noise concern. e) Assess condition of brake rotors and pads per WIS and visually (i.e. long periods of stagnation, etc...). 2. Specific Axle Work: NOTE: If brake pad has a metal backing plate, there is no need to affix the adhesive film. a) If the noises are coming from the front axle => Affix linings with adhesive film (see attachments for front axle). If backing plate is installed on pads, move to step 3. 1. Remove brake linings of front axle. 2. Clean all contact points on brake lining and brake caliper/carrier. 3. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. For 6 piston calipers, only in the area of the center piston. For other piston caliper configurations less than 6, apply where the piston(s) makes contact with the back of the pad. 4. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". 5. After installing the brake linings, actuate the brake for 30 seconds. b) If the noises are coming from the rear axle => Affix linings with adhesive film and grease the lining as per the specification (see attachments for rear axle). 1. Remove brake pads of rear axle. 2. Cleaning all contact points on brake lining and brake caliper/carrier. 3. Grease contact points (red areas) between brake lining and guide of brake caliper with heat-resistant lubricating paste. 4. Clean bonding surface (where pistons contact back of brake pad). Apply adhesive film to the backplate of the piston-side brake lining. 5. Chamfer edges (round off sharp leading edges) on brake pads. See picture "Chamfered Pads". IMPORTANT: Be absolutely certain to not allow paste between friction surfaces of the pad and disc! 3. Brake Bedding Process: a) Before trip, the mileage incurred must be clarified with the customer (approx. 30 miles). b) Select a suitable route so speeds of approximately 65 MPH can be achieved. c) Brake the vehicle 15 times with a brake pressure of approx. 30 bar (have the passenger read it out using XENTRY) from 62 MPH to 30 MPH (no emergency stops and no braking in the ESP control range). Maintain a cooling distance of approx. 1 mile between brake applications. d) Finally drive approx. 3 miles to allow the system to cool. e) Reassess noise.
Associated Products (157)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 137 moreAssociated Documents - January 31, 2025•Document ID: 11013847OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- CL - Comm Module OTA
- Date Added:
- February 6, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryDear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC ("MBUSA"), thank you for being a part of the Mercedes-Benz family. We hope that you're enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you about an Over-the-Air ("OTA") Service Campaign to update the communication module software on certain Model Year 2019-2025 A-Class, C-Class, CLA, CLE, CLS, E-Class, EQB, EOE, EQS, G-Class, GLA, GLB, GLC, GLE/GLS, AMG GT 4-Door, and S-Class vehicles. This update includes quality-enhancing optimizations and product improvements.
Associated Products (49)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class+ 29 moreAssociated Documents - January 31, 2025•Document ID: 11013344Service Bulletin/Repair InstructionsBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078778
- Date Added:
- January 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repeatable in the same location? Remedy If concern was verified and is repeatable in one location, please update both rear radar brackets to the newest variant as listed in the EPC (Parts Catalog).
Associated Products (2)Associated Documents - January 31, 2025•Document ID: 11013342Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI20.00-P-076708
- Date Added:
- January 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U063200, U063287, U02A900, U02A987, U0698E4, U0698E5, U02C800, U02C887, U063B00, U063B87 Cause Under analysis. Remedy Disconnect 12V battery and leave for 20 minutes. Reconnect battery and clear fault codes. Perform 2 test drives, with at least 5 minutes in between with ignition off. If vehicle operates normally, it can be released to the owner. Software solution is in development for PTCU variant 22A. If complaint occurs in vehicle with PTCU version later that 22A please check the following: -Check connections at all LIN bus components connected to N127 PTCU for damage, corrosion, or poor connection -Check wiring between LIN bus components and N127 for damage or chaffing -Inspect intermediate connections between LIN bus components and N127 for damage, corrosion, or poor connection
Associated Products (2)Associated Documents - January 31, 2025•Document ID: 11013884Warranty Program/ExtensionENGINE
- Mfr Comm. #:
- EW - Engine Thermostat
- Date Added:
- February 6, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryThis NCU supersedes the prior NCUs issued on December 1, 2023 and February 06, 2024 and includes additional MY 2019 AMG G63 vehicles. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the engine thermostat (including software update) installed in certain Model Year (“MY”) vehicles (with engines M176, M177, M178) listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first), due to the following condition In the affected vehicles, the sealing ring in the engine thermostat could detach, causing a delay in the heating of the engine coolant. This may also cause the check engine Malfunction Indicator Lamp (‘MIL’) to illuminate.
Associated Products (28)2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT+ 8 moreAssociated Documents - January 30, 2025•Document ID: 11013306Service Bulletin/Repair InstructionsBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-P-078778
- Date Added:
- January 31, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repeatable in the same location? Remedy If concern was verified and is repeatable in one location, please update both rear radar brackets to the newest variant as listed in the EPC (Parts Catalog).
Associated Products (3)Associated Documents - January 29, 2025•Document ID: 11013190Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-077250
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<50°F) and the MIL activated accordingly, even though there is no corresponding high level of aging physically. In this regard, the fault code P0A7F00 "The age limit of the hybrid/high-voltage battery module has been reached" is displayed in the N127 PTCU control unit and/or A66 battery module control unit (48 V battery). Cause Faulty computation of the age limit of the 48 V battery. Remedy Do not replace any parts!! Step 1: Perform the software update of A66 battery module (48 V battery) After SW has been updated, perform the following reset procedure: Step 1: Read the State of Health Resistance - (SOH-R) Step 2: If SOH-R <=125%: Clear fault memory in PTCU(N127) and 48V battery (A66). Procedure finished. If SOH > 125%: Drive for a duration of 60 minutes to retrain the SOH-R value. Step 3: Read the State of Health Resistance - (SOH-R) If SOH-R <=125%: Clear fault memory in PTCU(N127) and 48V battery (A66). Procedure finished. If SOH > 125%: Park vehicle in Workshop for >12 hours in warm ambient temperature >60F, afterwards drive for a duration of 60 minutes. Step 4: Read the State of Health Resistance - (SOH-R) If SOH-R <=125%: Clear fault memory in PTCU(N127) and 48V battery (A66). Procedure finished. If SOH-R is still >125%, open a TIPS case.
Associated Products (12)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz S-ClassAssociated Documents - January 28, 2025•Document ID: 11013193Service Bulletin/Repair InstructionsBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Mfr Comm. #:
- LI54.71-P-078778
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible warning that was presented. • Exact location of event. • Is the concern repeatable in the same location? Remedy If concern was verified and is repeatable in one location, please update both rear radar brackets to the newest variant as listed in the EPC (Parts Catalogue).
Associated Products (3)Associated Documents - January 28, 2025•Document ID: 11013183Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- LI33.20-P-078406
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles in the below FIN range. FIN range up to: Model series 192: xxx xxx xx 002 876 Model series 232: xxx xxx xx 022 312 Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Axle Half Shaft noise when changing direction - Front) LI33.30-P-056665 (Axle Half Shaft noise when changing direction - Rear) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present, perform Operation A again. 3. If noise is still present after re-testing, perform Operation B. Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease) (see areas marked blue in pictures "2.jpg" and "3.jpg"). • NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range above): 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.
Associated Products (73)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 53 moreAssociated Documents - January 24, 2025•Document ID: 11013188Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-077316
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Symptoms relating to CIVIC A26/17 - MBUX multimedia system + instrument cluster (head unit)] and/or displays Cause Enhanced technical support process for CIVIC modules and associated displays Remedy Note: Do not replace any components. For all symptoms concerning CIVIC and displays create a TIPS case after performing initial diagnosis. Attach the following documents to this case: • Quick test • Control unit logs for CIVIC and all displays • If possible, obtain customer consent for CIVIC logging that needs to be reviewed by GSP (see attachment). In some instances the CIVIC logs may not be required. After receiving the case if it is determined that CIVIC logging is required, a password will be generated for activation of the CIVIC logging (where the customer has approved this). This password and Xentry instruction on how to create a log will be communicated in the TIPS case. The password is case sensitive and only valid for 24 hours. Note: If unable to obtain the customer approval for CIVIC logging simply state so in the TIPS case notes.
Associated Products (6)Associated Documents - January 24, 2025•Document ID: 11013186Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078070
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint - Digital light pop-up messages (warnings, notes, spotlight and dyn. low beam) appear in the instrument cluster (picture in attachment), even though the same digital light settings are stored in all MBUX profiles Note: The pop-up messages are intended to indicate different settings when changing MBUX profiles Cause - ECU software Remedy - Reset MBUX to manufacturer default settings. Software update available as of December 2024. - A26/17 - MBUX multimedia system (head unit)
Associated Products (10)Associated Documents - January 24, 2025•Document ID: 11013185Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.00-P-071544
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Paint damage on door paneling in area of door handle (see picture 1). Cause Alignment of door handle bearing bracket is not correct. Remedy 1. Paint the affected area of the door paneling using the spot repair procedure in accordance with the manufacturer's specifications. 2. Replace the door handle, ensuring that the door handle bearing bracket is installed correctly (see picture 2). Note: The optimized door handles are marked as shown in the illustration (see picture 3).
Associated Products (23)2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz EQC-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz GLE-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz C-Class+ 3 moreAssociated Documents - January 24, 2025•Document ID: 11013184Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI68.10-P-070572
- Date Added:
- January 29, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noise from area of instrument panel Noise might occur in the following conditions: - At engine speeds of 1500 rpm to 2000 rpm. - In the speed range up to 45mph - Type of noise: "rattling" / "whirring" / "creaking" Cause Attachment points between strut on shock absorber tower and firewall. Remedy Proceed as described below: 1. Measure the current torque at the rear screws/bolts (strut to bulkhead) and document the result 2. Loosen screw/bolt and move vehicle forwards and backwards approx. 2-3 m (to remove tension) 3. Re-tighten screws/bolts to specified torque (35Nm +/-3.5Nm) 4. Perform test drive and if noise issue is rectified, OK => No further measures required. 5. If the noise complaint is still present after the test drive then measure and document the current torque at the front screws/bolts (strut to spring tower mounting console) 6. Re-tighten to the specified torque value (50Nm+/-5Nm) 7. Perform test drive and if noise issue is rectified, OK => No further measures required. 8. If the noise issue is still present after the test drive, then it is more than likely not related to the mounting of the struts on the body-in-white.
Associated Products (28)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLC-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class+ 8 moreAssociated Documents - January 24, 2025•Document ID: 11013179Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI47.50-P-078804
- Date Added:
- January 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the tests contained in XENTRY must be carried out P046109 / P206609 / P13E600 • For these fault codes, the connector couplings/wiring harness routing must be checked for damage P206600 / P046100 Cause Various Remedy Carry out XENTRY tests for the listed fault codes in the FSCM (N118) and document the monitor graphics for the primary/ secondary lever-type sensors.
Associated Products (57)2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class+ 37 moreAssociated Documents