Mercedes-Benz EQB-Class Complaints (2022)

22 consumer complaints on file.

• #11690713October 1, 2025
  ENGINE, ELECTRICAL SYSTEM

  The contact owns a 2022 Mercedes-Benz EQB 300 4MATIC. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the rear of the vehicle, and the vehicle lost motive power. The contact stated that several unknown warnings illuminated. The MIL was illuminated, and the battery symbol was displayed. The messages “Reduced Drive System Performance" and "Towing not Permitted" were displayed. The accelerator pedal was depressed; however, the vehicle failed to respond as needed and stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed, and several error codes for engine performance were retrieved. The vehicle was not repaired. The contact stated that the dealer had retrieved the same error codes one week prior when the vehicle was taken to be repaired under NHTSA Campaign Number: 25V050000 (Electrical System). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11512639March 19, 2023
  ELECTRICAL SYSTEM

  The car would not start. When I tried to start the car, it said that the charging cable was engaged. The charging cable was not in fact engaged. Even the phone app for the car indicates that the cable is not engaged. There is no way to reset the vehicle or to turn it off and back on. The identical issue occurred in January. We had it towed to the dealer on the weekend. When we returned to get personal items out of the vehicle (1-2 days later, but before the dealer had worked on it) the vehicle started fine and I drove it home. The problem has now recurred.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0