Mercedes-Benz E-Class Service Bulletins

1,085 manufacturer communications on file.

• July 2, 2021•Document ID: 10199449

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  NCU-2021030010

  Date Added:

  August 4, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Launch NCU - 2021030010 MY20-21 Various Add Supplementary Booklet to Printed Operators Manual

  Associated Products (12)

  2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz EQC-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz EQC-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class
  Associated Documents

  • DownloadMC-10199449-0001.pdf↗
• June 7, 2021•Document ID: 10202527

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  LI2700P073124

  Date Added:

  October 25, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Transmission diagnosis using th eIntelligent Predictive Repair (IPR) tool.

  Associated Products (38)

  2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz SLC-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz C-Class+ 18 more
  Associated Documents

  • DownloadMC-10202527-0001.pdf↗
• May 30, 2021•Document ID: 10202514

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

  Mfr Comm. #:

  LI0761P070707

  Date Added:

  October 25, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  M17x.xxx Check Engine Light on with Misfire DTC's

  Associated Products (52)

  2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class+ 32 more
  Associated Documents

  • DownloadMC-10202514-0001.pdf↗
• April 20, 2021•Document ID: 10195221

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  LI20.10-P-072886

  Date Added:

  June 7, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature"

  Associated Products (14)

  2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-10195221-0001.pdf↗
• March 24, 2021•Document ID: 10191271

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI80.57-P-072708

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the first Remote Start via the Mercedes me App was canceled and then started again. If the first attempt was stopped by unlocking the doors or if the engine ran for more than 10 minutes, then the second attempt is also successful

  Associated Products (18)

  2021 Mercedes-Benz A-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz S-Class
  Associated Documents

  • DownloadMC-10191271-0001.pdf↗
• March 19, 2021•Document ID: 10191272

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.11-P-071594

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Steering wheel heater and/or Distronic cannot be activated. Remedy: Update software for steering wheel electronics control unit ("N 135 - Steering wheel electronics (LRE)"). Should the quick test carried out after the software update still show DTCs with the steering wheel heater and/or Distronic, replace the steering wheel control panels

  Associated Products (18)

  2021 Mercedes-Benz A-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz S-Class
  Associated Documents

  • DownloadMC-10191272-0001.pdf↗
• March 17, 2021•Document ID: 10191274

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.65-P-072065

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Park Assist warnings (e.g. acoustic/visual warnings from parking sensors) without obvious cause

  Associated Products (2)

  2021 Mercedes-Benz E-Class2020 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10191274-0001.pdf↗
• March 16, 2021•Document ID: 10191278

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI27.00-P-072627

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Fault in 12 V interlock circuit

  Associated Products (8)

  2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10191278-0001.pdf↗
• March 15, 2021•Document ID: 10191275

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  LI82.85-P-072637

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Panoramic roof sunblind does not respond to voice commands

  Associated Products (1)

  2021 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10191275-0001.pdf↗
• March 12, 2021•Document ID: 10191279

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI27.35-P-072629

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  When ordering the electrohydraulic controller unit (EHS) using the part number stated on the EHS, the wrong parts may be ordered.

  Associated Products (6)

  2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLE-Class
  Associated Documents

  • DownloadMC-10191279-0001.pdf↗
• March 10, 2021•Document ID: 10191285

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  LI46.10-P-072605

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  V5 SuperSport Steering Wheel - Grinding Noise

  Associated Products (2)

  2021 Mercedes-Benz E-Class2020 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10191285-0001.pdf↗
• March 10, 2021•Document ID: 10191284

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI32.22-P-071495

  Date Added:

  May 3, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Fault message in instrument cluster to drive at max. 50 mph

  Associated Products (2)

  2021 Mercedes-Benz E-Class2020 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10191284-0001.pdf↗
• February 25, 2021•Document ID: 10205257

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  MIMY2017

  Date Added:

  December 20, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Model indicator index.

  Associated Products (16)

  2017 Mercedes-Benz AMG GT2017 Mercedes-Benz B-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz CLA-Class2017 Mercedes-Benz CLS-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz G-Class2017 Mercedes-Benz GLA-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GL-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLS-Class2017 Mercedes-Benz S-Class2017 Mercedes-Benz SLC-Class2017 Mercedes-Benz SL-Class2017 Mercedes-Benz SLK-Class
  Associated Documents

  • DownloadMC-10205257-0001.pdf↗
• February 25, 2021•Document ID: 10189410

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:ROOF AND PILLARS

  Mfr Comm. #:

  P-SC-2021020002

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Rework Left A-pillar Seam Seal

  Associated Products (1)

  2021 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10189410-0001.pdf↗
• February 24, 2021•Document ID: 10189407

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  LI82.85-P-071394

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17)

  Associated Products (23)

  2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2019 Mercedes-Benz A-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class+ 3 more
  Associated Documents

  • DownloadMC-10189407-0001.pdf↗
• February 22, 2021•Document ID: 10189406

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  LI82.27-P-072402

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. This document will be updated once it is released. Meanwhile, avoid toggling the drive program or the exhaust flap with 10 seconds of an engine start to avoid the possibility of the complaint occurring. Note: Do not replace any parts as this will not remedy the complaint

  Associated Products (14)

  2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-10189406-0001.pdf↗
• February 19, 2021•Document ID: 10189404

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-069698

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint: Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for identifying the correct Remedy. 1. No start 2. Yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3) 3. Limp home mode, overheating, A/C not blowing cold, or loss of acceleration Cause: Cause 1: Software causes intermittent no starts with fault B183387 in DC/DC converter N83/1 Cause 2: Software causes Permanent no starts with fault B183349 and B183371 in 48V battery G1/3. Cause 3: Hardware short circuit in 48V system causes fault B183319 in 48V battery Cause 4: 48V battery detects abnormality and disconnects causing additional symptoms: Limp Home Mode, overheating, A/C not blowing cold, or loss of acceleration This cause will always have fault code in G1/3: B183371 but will Not have B183349. Remedy: Note: each of these remedies correspond to a specific cause. Make sure to match correct Cause with Remedy. Remedy 1: Update software in G1/3 (48V battery) using newest Xentry software and AddOns Remedy 2: 1. Check software version in 48V battery via quick test. If 19/46 000 replace only 48V battery (regardless of other faults)

  Associated Products (15)

  2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLE-Class2019 Mercedes-Benz GLS-Class
  Associated Documents

  • DownloadMC-10189404-0001.pdf↗
• February 18, 2021•Document ID: 10189402

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  LI46.15-P-063353

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint: Height adjustment of electric steering column adjustment jams in upper / lower adjustment position or it generates a cracking noise when exiting the upper /lower adjustment position (e.g. for Easy Entry function). Cause: Height adjustment runs into upper / lower limit stop and jams there or generates a breakaway cracking noise when exiting the jammed limit stop. Remedy: 1. Move fore/aft adjustment to the end position. 2. Release jamming of height adjustment by knocking with palm of hand onto top of steering wheel. At the same time, push adjusting switch (downwards). 3. Commission driver's seat control unit. While doing so, - the control unit software is updated, if necessary - the limit stops are cleared and normalized again - and any renewed jamming is prevented 4. Once commissioning has been completed the vehicle can be handed over to the customer.

  Associated Products (50)

  2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class+ 30 more
  Associated Documents

  • DownloadMC-10189402-0001.pdf↗
• February 12, 2021•Document ID: 10189409

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  P-RC-2021020009

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Update Battery Management System Control Unit Software

  Associated Products (1)

  2021 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10189409-0001.pdf↗
• February 11, 2021•Document ID: 10189400

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  Launch NCU 20200

  Date Added:

  March 29, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2018-2019 C and E-Class vehicles (205/238 platforms), an incorrect activated carbon filter might have been installed. In this case, the vehicle may not meet emission and certification requirements. MBUSA will conduct a voluntary Emission Recall Campaign in which an authorized Mercedes- Benz dealer will check the activated carbon filter, and replace it, if necessary.

  Associated Products (8)

  2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLA-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz CLA-Class2018 Mercedes-Benz CLS-Class2018 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10189400-0001.pdf↗