Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#10983063May 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER REQUESTED A STATUS REPORT UPDATE FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981577May 1, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981670May 1, 2017
AIR BAGS
TAKATA RECALL - MERCEDES BENZ HAS FAILED TO CORRECT THIS PROBLEM FOR OVER A YEAR NOW. ATTACHED ARE LETTERS FROM THEM AND FURTHER DISCUSSION WITH THEIR EXEC DEPT, THEY HAVE NO CLUE WHEN THEY WILL REPAIR THIS SAFETY ISSUE. HOW LONG CAN THEY JUST KEEP DELAYING THIS SAFETY REPAIR AND HOW MANY MORE PEOPLE WILL DIE DUE TO THEIR NONCHALANT ATTENTION TO THIS MAJOR SAFETY PROBLEM. NO CAR IS SAFE TO DRIVE WITH THESE DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981667May 1, 2017
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. WHILE DRIVING APPROXIMATELY 58 MPH IN THE RAIN, THE VEHICLE HYDROPLANED, FLIPPED TWICE, AND CRASHED IN A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT ALSO STATED THAT THE SEAT BELTS DID NOT SECURE BOTH THE DRIVER AND FRONT PASSENGER TIGHT ENOUGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER STRUCK HER HEAD ON THE STEERING WHEEL AND THE FRONT PASSENGER STRUCK HER HEAD ON THE DASHBOARD. BOTH OCCUPANTS SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. IT WAS NOT DETERMINED WHETHER THE VEHICLE WAS TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10981328April 28, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
NHTSA RECALL #17V114 STARTING CURRENT LIMITER OUR MBENZ C300-2015 MODEL HAS BEEN RECALLED AND NEEDS TO BE REPAIRED. ITS MORE THAN 60 DAYS SINCE THE ISSUE IS KNOWN BUT THE REPAIRS ARE STILL NOT AVAILABLE. THIS THING CAN BE DANGEROUS TO OUR LIFE AND NEEDS TO BE FIXED ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980792April 26, 2017
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE VEHICLE WAS EQUIPPED WITH CAPITOL SPORT UHP (NA) TIRES, SIZE 245/40RI7 (NA), MODEL: F40247034. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MULTIBLE CRACKS LOCATED ON THE OUTER WALL OF THE FRONT PASSENGER AND DRIVER SIDE TIRES THAT ALLOWED AIR TO LEAK OUT. THE FAILURES WERE NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980894April 26, 2017
SEAT BELTS
INVOLVED IN A REAR END COLLISION, WHICH TRIPPED ALL AIRBAG & SEAT BELT SENSORS. INCLUDING THE REAR SEAT BELTS, CAUSING THEM TO NOT LOCK IN THE EVENT OF A COLLISION, RENDERING THE REAR SEAT TO BE UNSAFE FOR PASSENGERS. THE CAR HAS BEEN REPAIRED EXCEPT FOR THE REAR SEAT CUSHION. THE BODY SHOP HAS HAD THE SEAT CUSHION, BUT REFUSED TO INSTALL UNTIL THE INSURANCE COMPANY PAYS AN ADDITION $2000.00. THIS ACCIDENT HAPPENED ON 10/14/2016. I GOT THE CAR BACK ON 12/30/2017 WITH THE ORIGINAL REAR SEAT CUSHION INSTALLED. THIS HAS BEEN ONGOING FOR 4 MONTHS NOW, AND, NOBODY IS WILLING TO ASSIST ME. I HOPE I HAVE NOT WASTED YOUR TIME WITH THIS, BUT, DON'T KNOW WHAT ELSE TO DO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10980435April 25, 2017
ENGINE
TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ C300. WHILE DRIVING 15 MPH, A FIRE ERUPTED FROM THE BATTERY OF THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE AND STATED THAT WATER ENTERED INTO THE ENGINE, WHICH CAUSED THE VEHICLE TO HYDROLOCK. THE VEHICLE WAS TOWED TO THE DEALER AND DEEMED DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 18,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10980064April 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980072April 24, 2017
ENGINE
TIMING CHAIN ON THE VEHICLE STRETCHES OUT OVER TIME. THIS CAUSES THE VEHICLE TO NOT START PROPERLY AND CAN SNAP WHILE DRIVING AND STOP THE CAR IN THE MIDDLE OF TRAFFIC AND DRIVING. THERE IS NO SERVICE RECOMMENDATION FOR THE TIMING CHAIN AND USUALLY STARTS GIVING TROUBLE AFTER THE VEHICLE'S WARRANTY HAS EXPIRED. I HAVE NOT HAD MY CAR STOP IN TRAFFIC BUT THERE ARE MANY COMPLAINTS ON THE MERCEDES BENZ FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980130April 24, 2017
WHEELS
5 MONTHS AFTER RECIEVEING THE CAR I WAS ON THE HIGHWAY AND MY FRONT PASSANGER SIDE TIRE AIR PRESUURE INDICATOR WENT OFF. I PULLED OFF THE HIGHWAY AND PUT A "FIX A FLAT" IN THE TIRE THINKING I RAN OVER A NAIL. THE TIRE WENT LOW AGAIN SO I DROVE TO THE LOCAL MERCEDES BENZ DEALERSHIP WHERE THEY MOUNTED THE CAR AND SHOWED ME THE "FIX A FLAT" GEL COMING OUT OF THE SIDE OF THE UNDAMAGED TIRE INDICATING A CRACKED WHEEL. THEY REMOVED THE TIRE AND INFACT I HAD A CRACKED WHEEL. 4 MONTHS LATER MY FRONT DRIVERS SIDE AIR PRESSURE INDICATOR WENT OFF WHERE THE MERDCEDES DEALERSHIP CONFIRMED MY SECOND CRACKED WHEEL IN LESS THAN A YEARS TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979598April 20, 2017
AIR BAGS
"TAKATA RECALL" IT HAS BEEN ONE YEAR SINCE I RECEIVED A LETTER ABOUT THE RECALL. I LIVE IN ZONE A . I HAVE CALLED MERCEDES BENZ SEVERAL TIMES ABOUT UPDATES AND POSSIBLE TIMELINE FOR REPLACEMENT OF THE DEFECTIVE DRIVERS AND PASSENGER SIDE AIRBAGS. EACH TIME I AM TOLD THERE IS NO SOLUTION AND THEY ARE WAITING FOR PARTS ALONG WITH THE REFERENCE TO THERE HAVE BEEN NO REPORTED SITUATIONS OF PREMATURE DEPLOYMENT OF THE BAGS IN A MERCEDES BENZ. WHEN ASKED ABOUT FRONTAL COLLISIONS THERE WAS NO RESPONSE. IS THERE ANY POSITIVE INFORMATION ABOUT THIS RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979674April 20, 2017
AIR BAGS
TAKATA RECALL MERCEDES SENT OUT A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG BUT CLAIMS THEY DO NOT HAVE REPLACEMENT FOR IT IN STOCK AND DOESN'T KNOW WHEN THEY'RE GETTING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979077April 18, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978794April 17, 2017
ENGINE, UNKNOWN OR OTHER
"TAKATA RECALL" I HAD MY 2017 MERCEDES BENZ C300 FIR ONLY A FEW MONTHS AND I HAVE EXPERIENCE 4 ENCOUNTERS AS TO WHERE MY VEHICLE WOULDNT START BACK UP WHILE SITTING INSIDE OF MY VEHICLE FOR AT LEAST 2 TO 3 MINS ITS LIKE BEING LOCKED INSIDE OF MY OWN CAR EVERYTHING COMPLETELY SHUTS DOWN THE ENGINE NOR PUSH START WOULDNT WORK MY CAR IS ALWAYS PARKED FOR SMALL PERIODS OF TIME WGEN THIS INCIDENT TOOK PLACE I TOOK IT OVER TO THE MERCEDES-BENZ DEALER AND I WAS TOLD MY CAR IS NEW AND IT DOES THAT TIME TO TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978538April 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTED A CHOKING AND KNOCKING SOUND IN THE ENGINE. THE CHECK ENGINE INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT TENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR DID NOT ILLUMINATE THIS TIME. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT TENSIONER ON THE OTHER SIDE OF THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT THE CONTACT WAS PLACED ON HOLD FOR 1.5 HOURS AND THEN DISCONNECTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971862April 11, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE MADE AN ABNORMAL NOISE AND JERKED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971635April 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. UPON STARTING THE VEHICLE, A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CAM SHAFT ISSUE, AND THE TIMING CHAIN AND SPROCKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS A RECALL, BUT THE VEHICLE YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971507April 9, 2017
AIR BAGS
TAKATA INFLATORS: 2 RECALLS AND NO ACTION TAKEN BY MERCEDES BENZ. TAKATA HAS KNOWN ABOUT THIS PROBLEM SINCE 2008. THEY NEED TO FIND A WAY TO MAKE THE PARTS AVAILABLE NOW! 9 YEARS IS LONG ENOUGH TO MANUFACTURE THE DEFECTIVE PART REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971187April 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz C-Class