Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11010408July 24, 2017
FUEL/PROPULSION SYSTEM
FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010328July 24, 2017
SERVICE BRAKES, POWER TRAIN
VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006802July 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (ANAHEIM HILLS MERCEDES-BENZ IN ANAHEIM, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006372July 19, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ATLANTA CLASSIC CARS MERCEDES-BENZ LOCATED AT 1705 BOGGS RD NW, DULUTH, GA 30096; (770) 279-3600) WAS CALLED AND THE CONTACT LEFT A VOICE MESSAGE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006424July 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF LAGUNA NIGUEL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006215July 18, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF MORRISTOWN, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005179July 13, 2017
AIR BAGS
TAKATA RECALL NHTSA RECALL # 17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004697July 12, 2017
ENGINE
PURCHASED MY 2012 C250 WITH 45K MILES ON IT AT TIME OF PURCHASE. I PUT 4K MILES AND I STARTED HEARING A TICKING NOISE ON START UPS THEN PROGRESSED. IT HAS TURNED OFF ON ME WHILE DRIVING AT ABOUT 35 MPH AND ANOTHER AT 25 MPH KINDA SCARED TO DRIVE IT. YOU THINK WHEN YOU PAY FOR QUALITY YOU SHOULD GET IT, NOT HAVING TO $5500 FOR A CAMSHAFT LIFTER REPLACEMENT IN UNDER THE FIRST 50K MILES THAT' INSANE! PLEASE SEND FEED BACK IN GOING TO TALK TO LAWYERS AND GET THERE VIEW ON THE SITUATION BECAUSE THERE'S MORE THEN JUST A COUPLE WITH THIS PROBLEM AND SOME WITH VARY LOW MILES. THANKS FOR YOUR TIME MUCH APPRECIATED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004196July 11, 2017
AIR BAGS
TAKATA RECALL MY CAR STARTS ADVERTISING ABOUT MY DRIVER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004072July 10, 2017
AIR BAGS
AIR BAGS HAVE NOT BEEN REPLACED ALTHOUGH I CALL REGULARLY TO FIND OUT WHEN REPLACEMENTS ARE AVAILABLE. I LIVE IN A HOT AND HUMID CITY, SO GETTING THE REPLACEMENT IS VITAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003883July 9, 2017
ELECTRONIC STABILITY CONTROL (ESC)
FAULT SHOWS UP ON DASH BOARD-"POWER STEERING MALFUNCTION, SEE OPERATORS MANUAL". THIS FAULT STAYS ON WHEN THE CAR IS IN STATIONARY MODE & OR IN MOTION. VEHICLE SEEMS TO OPERATE PROPERLY, ALL FLUID LEVELS HAVE BEEN VERIFIED SPECIALLY "POWER STEERING FLUID".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003901July 9, 2017
AIR BAGS
HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003777July 8, 2017
STRUCTURE:BODY
INSIDE DRIVERS SIDE DOOR LEVER BROKE, CAN NOT GET OUT OF THE CAR WITHOUT LOWERING DRIVERS ELEC. WINDOW. DEALER OR OTHERS CAN NOT FIX OR REPLACE, NO STOCK. ALL ON BACKORDER FOR MONTHS AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003778July 8, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003794July 8, 2017
AIR BAGS
TAKATA RECALL FOR THE LAST TWO YEARS I HAVE BEEN ASKING MELBOURNE MERCEDESAT 509E NASA BLVD MELBOURNE FLORIDA ABOUT THE RECALL THEY SAY THERE NOT IN YET. NOT TO WORRY IF SOMETHING WAS GOING TO HAPPEN IT WOULD HAVE HAPPENED ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003589July 7, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES-BENZ OF CORAL GABLES DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003047July 5, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT FOR THE PAST MONTH, A FUEL ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT NOTICED A WET SPOT ON THE DRIVEWAY AND UPON INSPECTION DID NOT FIND WHERE THE FUEL WAS LEAKING FROM. THE VEHICLE WAS TAKEN TO CALIBER MOTORS MERCEDES BENZ OF ANAHEIM CALIFORNIA AND THE DIAGNOSIS WAS THAT THE PASSENGER SIDE SIDE FUEL SENDING UNIT COVER AND SEAL WERE WORN OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002719July 2, 2017
UNKNOWN OR OTHER
HEAT AND AC AIR SENSOR KEEPS GOING OUT EACH YEAR . LAST TWO YEARS THEY REPLACED IT . AC RUMBLE IN HOT WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002512June 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA, 31406, (912) 354-7000) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002566June 30, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MERCEDES-BENZ OF ST CLAIR SHORES LOCATED AT 20200 E NINE MILE RD SAINT CLAIR SHORES, MI 48080 586-773-2369) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT ADJUSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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