Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11040320October 27, 2017
AIR BAGS
I CALLED THE DEALER AND I ASKED HIM ABOUT REPLACING THE AIRBAG, I WAS TOLD HE DOES NOT HAVE ANY, WILL CALL WHEN HE GETS THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040329October 27, 2017
AIR BAGS
I HAVE RECEIVED A NOTICE EARLIER THIS YEAR REGARDING MY AIRBAG RECALL AND STILL NO DEALER CAN TELL ME WHEN THE REPLACEMENT WILL BE IN. JUST YESTERDAY 10/26/2017 I RECEIVED A MAILER NOTICE THAT TK HOLDINGS HAS FILED FOR CHAPTER 11. HOW DO I GET THIS ISSUE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040355October 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRESTIGE MOTORS (775 RT 17 SOUTH, PARAMUS, NEW JERSEY 07652; 201-977-6365) AND WAS INFORMED THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040410October 27, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL I CALLED MY LOCAL MERCEDES BENZ DEALER WHO STATED THAT IN THEIR SYSTEM I HAD NO AIR BAG RECALL ON MY VEHICLE. I ENTERED MY VIN # ON THE AIRBAGRECAL WEBSITE IT SHOWED I DID? MERCEDES BENZ DEALER IS CLEARLY NOT CLAIMING RESPONSIBILITY. REP TOLD ME THAT THE LETTER WAS SENT TO ALL OWNERS OF MERCEDES BENZ CARS AND THAT MY CAR DOES NOT HAVE AN RECALL? I DON'T AGREE WITH HER AND WOULD LIKE TO FILE A COMPLAINT DUE TO NON-ASSISTANCE AND NEGLIGENCE ON MERCEDES BENZ DEALER END FOR NOT LOOKING INTO MY VEHICLE MORE. THE RECALL FOR THE AIRBAG ISSUED A WARNING OF SAFETY SO I'M UNPLEASANTLY DISMAYED AT THE FACT THAT THE MERCEDES BENZ REP WOULD DISMISS MY CONCERN SO NONCHALANTLY TO DISCUSS A SOFTWARE UPDATE NOTICE SHE DID FIND IN HER SYSTEM WHICH I WAS DUE FOR? I CURRENTLY HAVE A AIRBAG LIGHT ON IN MY VEHICLE WHICH IS ALARMING AND WORRIES ME A BIT TO SAY THE LEAST. I WOULD LIKE SOME ACTION TO TAKE PLACE IN GETTING THIS ISSUE RESOLVED. THE DEALER SHOULD BE OFFERING TO TAKE A LOOK AT ALL MERCEDES BENZ CUSTOMER VEHICLES TO ENSURE AIRBAG IS NOT INSTALLED AND EVERYTHING IS OKAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040399October 27, 2017
AIR BAGS
"TAKATA RECALL". CONTACTED MERCEDES-BENZ OF MOBILE (251-472-2369) REQUESTING INFORMATION ABOUT TAKATA AIRBAG REPLACEMENTS. I WAS TOLD THAT THEY HAVE NOT MANUFACTURED REPLACEMENT PARTS AT THIS TIME. I STATED THAT I RECEIVED NOTICES ABOUT THE RECALL IN JUNE AND AUGUST OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040414October 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE NOTICE WAS JUST A PRECAUTION ONLY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040021October 26, 2017
AIR BAGS
TAKATA RECALL. MY LOCAL MB DEALERSHIP SAID MY RECALL REMEDY WAS STILL PENDING AND DIRECTED ME TO THE NATIONAL CONTACT, WHICH SAID RECALLS ARE BEING DONE IN A PHASED MANNER DUE TO LACK OF PARTS. MEANWHILE, I'M HAVING TO DRIVE WITH A POTENTIALLY DEADLY AIRBAG ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040090October 26, 2017
AIR BAGS
"TAKATA RECALL" MERCEDES SENT RECALL NOTICE IN MARCH 2017, HAVEN'T HEARD ANYTHING ELSE ONREPAIRING MY VEHICLE EXCEPT TK HOLDINGS FILED FOR BANKRUPTCY. STILL DRIVING A HIGH RISK VEHICLE AS A MINIMUM WOULD LIKE MY AIRBAG DISABLED AND PROPELLANT REMOVED. THIS WOULD BE MUCH MORE SAFE THAN USING THE VEHICLE AS IS SINCE MERCEDES HAS CLAIMED PARTS ARE NOT AVAILABLE. NHTSA RECALL # 17V017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040110October 26, 2017
AIR BAGS
10/26/2017 - I HAVE REQUESTED A REPLACEMENT AND WAS TOLD BY MERCEDES THAT THEY STILL DO NOT HAVE THE PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040215October 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (STEERING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SCHUMACHER EUROPEAN, 18530 N. SCOTTSDALE ROAD, PHOENIX, AZ 85054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED STEERING CAUSING AIRBAG FAILURE OR STEERING FAILURE. UPDATED 8/3/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040239October 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BENZEL-BUSCH MOTOR CARS IN ENGLEWOOD, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040265October 26, 2017
AIR BAGS
NO REMEDY FOR TANAKA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039623October 25, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN NOTIFIED FOR CLOSE TO TWO YEARS NOW THAT MY AIRBAG IS DEFECTIVE AND NEEDS REPLACEMENT DUE TO THE RECALL. I HAVE BEEN VERY PATIENT IN WAITING FOR A REPLACEMENT BUT UNTIL TODAY WHEN I RECEIVED NOTICED THAT THIS COMPANY IS FILING FOR BANKRUPTCY I FEEL LESS CONFIDENT THAT THERE WILL BE A REPLACEMENT IN TIME. I DO NOT FEEL COMFORTABLE DRIVING MY CAR KNOWING A DEFECTIVE AIRBAG IS IN IT. WHEN CONTACTING THE DEALERSHIP FOR A REPLACEMENT THEY HAVE ADVISED THAT THEY ARE IN BACK ORDER AND THIS HAS BEEN GOING ON FOR CLOSE TO TWO YEARS. SOMETHING SO SERIOUS IN MY CAR THAT CAN POTENTIAL IMPACT MY FAMILY AN I IS UNACCEPTABLE AND SHOULD BE FIXED IMMEDIATELY. I DON'T FEEL I CAN ENJOY MY CAR FULLY DUE TO THE CONSTANT CONCERN OF THESE RECALLED AIRBAGS IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039624October 25, 2017
AIR BAGS
TAKATA RECALL I RECIEVED THE NOTIFICATION FROM TAKATA AIRBAG INFLATORS AT HOME. I CALLED MY DEALER AND THEY DIDN'T AGREE THAT MY CAR HAVE A RECALL FOR AIRBAGS. I CALLED THE MERCEDES BENZ PRINCIPAL OFFICE AND THEY ALSO DENIED I HAVE PROBLMES WITH AIRBAGS. THE WEBSITE OF AIRBAGRECALL.COM SHOWED ACTIVE RECALLS WHEN I PUT MY VIN NUMBER IT SHOWED THAT I HAVE THE PROBLEM.OCT 6 2017 RECALL NUMBER 17V627.MANUFACTURES RECALL NUMBER 2017100005. I FEEL IN RISK TO DRIVE MY CAR AND I NEED IT URGENT. PLEASE I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039632October 25, 2017
AIR BAGS
TAKATA RECALL. NO ACTIONS TAKEN BY MANUFACTURER TO CORRECT SAFETY PROBLEM THUS FAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039642October 25, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN CALLING SINCE MARCH 2017 TO HAVE MY AIRBAG REPLACED, AND STILL NO SOLUTION. I HAVE CHILDREN WHO DRIVE WITH ME AND CLIENTS AS WELL. I NEED THESE AIRBAGS REPLACED IMMEDIATELY, OR NEED THE MERCEDES DEALERSHIP TO GIVE ME CREDIT FOR A NEW VEHICLE TO REPLACE THE DEFECTIVE ONE THAT I AM DRIVING. I EXPECT MORE OUT OF MERCEDES. I HAVE JUST BECOME PART OF A LAW SUIT AND I PLAN ON PRESSING THIS ISSUE UNTIL THERE IS A SOLUTION. PLEASE ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039634October 25, 2017
AIR BAGS
TAKATA RECALL. MANUFACTURER HAS FAILED TO REPLACE DEFECTIVE SAFETY DEVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039689October 25, 2017
AIR BAGS
THERE IS A RECALL ON MY C-250 CONCERNING THE TAKATA AS WELL AS THE STEERING COLUMM WAS TOLD THAT IT COULD CAUSE AIRBAG TO DEPLOY AT ANY TIME. HOWEVER, WHEN I CALLED MERCEDES THEY SAID TO WAIT UNTIL THE SRS LIGHT CAME ON AND STOP IMMEDIATELY CALL FOR A TOW AND THEY WOULD BRING IT IN AND COULD TAKE QUITE SOME TIME TO GET PARTS AND REPAIR. IN MY UNDERSTANDING IF THE AIR BAG SHOULD DEPLOY DOING 70 MPH ON THE HIGHWAY IT WOULD ENDANGER MANY LIVES. NOT SURE I CAM COMFORTABLE WITH THE ANSWERS I GOT FROM MERCEDES. WHAT SHOULD I DO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039740October 25, 2017
AIR BAGS
TAKATA RECALL! THIS WAS RECALLED IN JANUARY! NOW IT IS OCTOBER AND STILL NO REMEDY! THIS IS NOT ACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039746October 25, 2017
AIR BAGS
'TAKATA RECALL' I HAVE RECEIVED TWO NHTSA RECALL#16V-081 IN MAY 2016 AND NHTSA RECALL#16V-363 IN AUGUST 2016. I HAVE THE DEALER TWICE AND THEY STILL HAVE NO PARTS AVAILABLE TO REMEDY THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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