Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11073429February 17, 2018
AIR BAGS
TAMARA RECALL PLEASE LET ME KNOW WHEN THIS WILL BE TAKEN CARE OF I RECEIVED A LETTER FROM MERCEDES BACK IN NOV STILL NO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073249February 16, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C350. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. MULTIPLE WARNING INDICATORS ILLUMINATED. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED CORRECTLY. THE VEHICLE WAS TAKEN TO FRED MARTIN OF YOUNGSTOWN (4701 MAHONING AVE, AUSTINTOWN, OH 44515, (330) 793-2444) WHERE THE CONTACT WAS UNAWARE OF THE DIAGNOSIS; HOWEVER, HE WAS INFORMED THAT SOME OF THE WIRING WAS CLEANED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED A YEAR LATER AND AN APPOINTMENT WAS SCHEDULED WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE DEALER TO CONTACT THEM WITH THE DIAGNOSTIC RESULTS. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072932February 14, 2018
ELECTRICAL SYSTEM
SIMILAR TO THE RECALL ISSUE (AND OPEN INVESTIGATION), THE GROUND WIRE FOR THE REAR LEFT TAIL LIGHT OVERHEATED, MELTING THE LIGHT CARRIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071721February 8, 2018
AIR BAGS
AFTER DISCUSSING OUR ISSUE OF A DELAYED RESPONSE TO REPAIR OUR DEFECTIVE VEHICLE IN A TIMELY MANNER WITH REPRESENTATIVES FROM MERCEDES-BENZ USA, WE SENT THE ATTACHED EMAIL TO NHTSA AND RECEIVED THE ATTACHED RESPONSE TO FILE A COMPLAINT. WE HAVE RECEIVED AN EMAIL ONLY FROM THE NHTSA TO FILE THIS COMPLAINT. BOTH MERCEDES-BENZ USA AND THE NHTSA ARE LIABLE IN NOT PREFORMING THE NECESSARY REPAIRS IN A TIMELY MANNER. BASED ON THE INFORMATION IN THE RECALL THAT THIS SAFETY FEATURE IN OUR VEHICLE WILL "POSSIBLY CAUSE SERIOUS INJURY OR DEATH." THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY AND REPAIRED WITHING A WEEK OF SENDING OUT THE RECALL NOTICE. THIS TACTIC TO STALL HAS PUT OUR FAMILY IN DANGER WITH THE DEFECTIVE SAFETY AIR-BAG INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067362February 7, 2018
AIR BAGS
I WAS INVOLVED IN A CAR ACCIDENT AN AIR BAG NEVER DEPLOYED I BUMPED MY HEAD AN WIFE INJURED HER ARM. CAR RAN THE STREET TO THE OTHER SIDE AN MANAGE TO HIM THE IN THE RIGHT REAR TIRE AN HAD A FRONT END COLLISION. STREET COLLISION I WAS ON A MAIN STREET AN HAD THE RIGHT OF WAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11067399February 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (WORLD WIDE MOTORS INC, 3900 E 96TH ST, INDIANAPOLIS, IN 46240) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071528February 7, 2018
UNKNOWN OR OTHER
REPORTING A KNOWN MECHANICAL FAILURE TO ENGINE FROM APPARENT DESIGN OF ENGINE. 8/2017' VEHICLE HAD COMPLETE ENGINE FAILURE WITH <50000 MILES, A REPLACEMENT ENGINE WAS INSTALLED AT MY EXPENSE, COMPLAINT FILED WITH MERCEDES-BENZ AND AFTER INTERNAL REVIEW NO COMPENSATION WAS GRANTED TO CUSTOMER(MYSELF) 1/2018-COMPLETE ENGINE MECHANICAL FAILURE (2ND TIME). <6 MONTH FROM REPLACEMENT. REPORTED COMPLAINT TO MERCEDES-BENZ. COMPANY REFUSES TO COVER COST OF AN APPARENT MECHANICAL 'RECALL' ISSUE. THERE ARE DOCUMENTED MECHANICAL ISSUES WITH THIS ENGINE DESIGN RESULTING IN COMPLETE FAILED AND MERCEDES-BENZ REFUSES TO ASSIST CUSTOMERS WITH COST FOR THEIR DESIGN FLAW AND HAS NOT ISSUED A 'RECALL' TO THEIR CONSUMERS/CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066961February 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL LETTER FROM MERCEDES-BENZ RELATED TO THE AIR BAGS. THE CONTACT SPOKE WITH THE LOCAL MERCEDES DEALER AT 877-491-6977 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067035February 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066888February 4, 2018
AIR BAGS
TAKATA RECALL. MERCEDES BENZ HAS NOW CHANGED THE "PRIORITY GROUP" OF THE RECALL ON MY AIR BAGS FROM A "3" TO A "4", AND MOST RECENTLY A "5." AND THE EXPECTED DATE OF WHEN "REPLACEMENT PARTS [ARE] EXPECTE TO BE AVAILABLE" HAS CHANGED MULTIPLE TIMES, EACH TIME EXTENDING THAT DATE; THE LAST LETTER I RECEIVED SAYS "BY JUNE 30, 2018." THE LETTER I RECEIVED JUST LAST MONTH SAYS "BEFORE MARCH 31, 2018." I AM IN FLORIDA. EVERYTHING I READ SAYS FLORIDA SHOULD BE IN A HIGH PRIORITY GROUP DUE TO HUMIDITY. WHAT IS REALLY GOING ON? WHAT SANCTIONS HAVE BEEN IMPOSED ON MANUFACTURERS WHO ARE REPLACING AIRBAGS ONLY ON THE VEHICLES THEY ARE TRYING TO SELL, AS THIS IS WHAT THE MERCEDES DEALERSHIP IN JACKSONVILLE, FL IS DOING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066909February 4, 2018
AIR BAGS
TAKATA AIR BAG...IVE BEEN TRYING TO MAKE THESE PPL FIX MY AIRBAG AFTER I GOT A LETTER FROM TAKATA AND EXPLAINED HOW DANGEROUS IT IS.I DROVE THIS CAR EVERYDAY FOR WORK NOW IAM SCARED.I WOULD LIKE TO GET THE AIR BAG FIX THX...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066796February 3, 2018
AIR BAGS
TAKATA RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066718February 2, 2018
AIR BAGS
TAKATA AIRBAG RECALL - THE RECALL LETTER THAT I RECEIVED JANUARY 31, 2018 STATES THAT THE PART TO REPAIR THE CAR WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2018 FOR THE DRIVER SIDE AIR BAG AND SEPTEMBER 2019 FOR THE PASSENGER SIDE AIR BAG. I DON'T WANT MY WIFE DRIVING THIS CAR UNTIL THE FIX/REPAIR IS DONE. TWO YEARS IS A LONG TIME TO WAIT FOR PARTS. WE WANT A LOANER VEHICLE PROVIDED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066436February 1, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
MY VEHICLE WAS DAMAGED BY K AND H AUTO. THE ELECTRICAL UNIT IS MALFUNCTIONING, THE LIGHT IS BROKEN ON THE RIGHT SIDE, AND THE ROTORS AND BRAKES HAVE BEEN RUSTED, PLEASE HAVE SOMEONE ATTEND TO THIS MATTER. THANKS, AND HAVE A VERY BLESSED DAY. ANOTHER COMPANY BY THE NAME OF ANS TOWING, TOWED MY VEHICLE WITHOUT CARE AND I AM NOW HAVING ACCELERATION ISSUES WITH MY VEHICLE. THE VEHICLE WAS DRAGGED THROUGH WATER ON OCTOBER 17-18, 2018.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11065866January 30, 2018
AIR BAGS
CAR SUBJECT TO RECALL #17V627 DATED OCT. 6, 2017. DEALER ADVISES NO REMEDY AVAILABLE MORE THAN 3 MONTHS LATER. RISK IS INADVERTENT AIRBAG DEPLOYMENT THAT CAN CAUSE INJURY OR INCREASE RISK OF A CRASH. PROBLEM ALSO PREVENTS MY SELLING THE CAR. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065887January 30, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065653January 29, 2018
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER IN MARCH 2017 ABOUT THE SAFETY DEFECT BUT THEY DO NOT HAVE REMEDY PARTS AVAILABLE BE TO REPLACE THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065706January 29, 2018
AIR BAGS
DID NOT RECEIVE NOTICE REGARDING RECALL ONLY RECEIVED NOTICE THAT THE COMPANY WAS FILING BANKRUPTCY REGARDING THIS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042428January 29, 2018
SERVICE BRAKES
2012 MERCEDS BENZ C63 AMG. CONSUMER WRITES IN REGARDS TO MERCEDES BENZ DEALER NOT REPLACING OR REPAIRING ANY DEFECTIVE VEHICLES PARTS. *LD THE CONSUMER STATED THE CLEAR COAT PAINT WAS PEELING OFF OF THE BRAKE CALIPERS.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065736January 29, 2018
AIR BAGS
MERCEDES HAS HAD A RECALL ON MY PASSENGER AIR BAG AND HAVEN'T DONE ANYTHING YET FOR OVER A YEAR. THEY SAID THEY DIDN'T HAVE THE PARTS TO REPLACE THE AIRBAG. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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