Mazda Tribute Complaints

2,115 consumer complaints on file.

#899572November 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE BACKING UP AT SLOW SPEED. VEHICLE WAS TOWED TO DEALER. CAUSE UNKNOWN AT THIS TIME. PLEASE ADD FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899518November 27, 2001
STRUCTURE:BODY:DOOR
RIGHT DOOR IS DEFECTIVE BECAUSE DOOR IS NOT PROPERLY BOLTED ONTO FRAME OF VEHICLE. DOOR IS ABLE TO MOVE AROUND, AND WHEN OPENING DOOR IT WILL MAKE NOISE. ALSO, DOOR HINGE BOLT IS HALFWAY ON. CONTACTED DEALER AND DEALER IS NOT WILLING TO DO ANYTHING.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754924November 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS COMPLETELY STALLED ON TWO SEPARATE OCCASIONS WITHIN PAST MONTH WHILE DRIVING BETWEEN HILLS (COAST DOWN FIRST HILL AND GO TO ACCELERATE TO TAKE SECOND HILL, BUT VEHICLE HAS NO POWER); MAZDA DEALER IN CONJUNCTION WITH MAZDA HOTLINE WERE UNABLE TO LOCATE PROBLEM AFTER FIRST OCCURRENCE ON 10/25/01; MAZDA HAS HAD SIMILAR REPORTS OF PROBLEM IN OTHER AREAS OF U.S., BUT HAS NOT BEEN ABLE TO LOCATE PROBLEM; PROBLEM OCCURS WHILE DRIVING 25-30 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754732November 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRIBUTE WAS PURCHASED WHILE "AT SEA." 48 HOURS AFTER TRIBUTE WAS ROLLED OFF THE DELIVERY TRUCK THE ENGINE SHUTOFF WITHOUT PRIOR WARNING WHILE TRAVELING U-HILL AT 45MPH. IT SHUT OFF AGAIN SIX DAYS LATER WITHOUT WARNING. ACCORDING TO EDMUNDS.COM WEB SITE, MANY OTHER TRIBUTE AND FORD ESCAPE OWNERS ARE HAVING THE SAME STALLING PROBLEM. HENNESSEY MAZDA HAD 3 TRIBUTES RETURNED TO THEIR DEALERSHIP FOR SAME PROBLEM PRIOR TO MY PURCHASE DATE OF 10/30/01. BOTH HENNESSEY AND MAZDA CORP HAVE REFUSED TO GIVE ANY TYPE OF CERTIFICATION OR GUARANTEE THAT THE CORRECTIVE REPAIRS PERFORMED ON MY TRIBUTE ON 11/8/01 ARE THE PERMANENT FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754687November 19, 2001
ELECTRICAL SYSTEM:IGNITION, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT MY TRIBUTE IN AUGUST AND JUST HAD THE FIRST SERVICE DONE RECENTLY SO WHEN I WAS DRIVING ON FRIDAY, NOVEMBER 16, 2001, I WAS NOT EXPECTING ANY PROBLEM. I WAS GOING ABOUT 45 MPH AND ALL OF A SUDDEN I COULDN'T STEER THE CAR. THE POWER STEERING HAD CEASED AND I BELIEVE THE BRAKES ALSO. I VEERED OFF THE SIDE OF THE ROAD AND STOPPED THE CAR. I PROCEEDED TO FIND A PHONE TO CALL FOR ASSISTANCE AND WHEN I GOT THE CAR TOWED TO RIDGEFIELD MAZDA I SPOKE WITH THE SERVICE MANAGER. WE HAD A CONVERSATION ABOUT WHAT THE PROBLEM COULD BE AND HE WAS ALMOST CERTAIN HE KNEW WHAT THE PROBLEM WAS. HE TOLD ME MAZDA HAD GOTTEN SEVERAL TRIBUTES COME IN FOR THE SAME PROBLEM WHICH IS THE IGNITION FAILS AND EVERYTHING GOES OUT LIKE THE STEERING ETC. JUST WHAT HAPPENED TO ME. OBVIOUSLY, MAZDA KNEW OF THE PROBLEM, AND I QUESTIONED HOW THEY COULD NOT NOTIFY OTHER DRIVERS OF THIS MALFUNCTION. HE TOLD ME IT WASN'T CONSIDERED A RECALL AS OF YET EVEN THOUGH THEY HAD SEVERAL CUSTOMERS COME IN WITH THE SAME PROBLEM. I BELIEVE THIS IS A MAJOR PROBLEM WITH THE VEHICLE AND IT SHOULD BE RECALLED. THE TRIBUTE IS A NEW VEHICLE AND I UNDERSTAND THERE MAY STILL BE KINKS/BUGS TO WORK OUT WITH A NEW VEHICLE BUT THIS ISN'T A MINOR PROBLEM. I WOULD LIKE THIS CHECKED INTO AND IF POSSIBLE, MAKE IT A RECALL SO THIS WON'T HAPPEN TO OTHER DRIVERS. LUCKILY, I WAS ABLE TO STEER THE CAR TO A SAFE LOCATION, BUT IT COULD HAVE BEEN WORSE. I WOULD NOT WANT TO SEE THIS HAPPEN TO SOMEONE ELSE. THANK YOU.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754653November 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING UP HILL WITH THE SPEED AROUND 35MPH AND THE CAR STALLED. I LOST ALL POWER WITHOUT WARNNING. THE CAR JUST DIED. THERE WERE TRAFFIC COMING FROM BOTH DIRECTIONS (DOWN HILLS AND UP HILLS) AND IT WAS VERY DANGEROUS! APPARENTLY THERE ARE A LOT OF CASES AS SUCH IN THE LAST YEAR. PLEASE DO SOMETHING BEFORE SOMEONE GET HURT. IF THIS HAPPENED AT THE INTERSECTION BY MY HOUSE, I COULD BE DEAD! PLEASE PASS ON ANY INFORMATION THAT CAN HELP TO RESOLVE THIS PROBLEM TO ALL TRIBUTE/ESCAPE OWNERS. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899107November 14, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED VEHICLE COULD JUST SHUT DOWN. CONSUMER LOSES ALL POWER, LIKE POWER STEERING AND ABS, AND FEW OTHER ITEMS IN VEHICLE.*AK DEALER DIAGNOSED FOR ELECTRICAL PROBLEM, BUT COULD NOT DUPLICATE CUSTOMER CONCERN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754523November 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, FUEL SYSTEM, GASOLINE:DELIVERY
TRANSMISSION HAS BEEN REPLACE (WITH A REBUILT TRANS) IN SEPT. IN NOV, WE HAD TO HAVE THE RACK REPLACED AND THE REAR DIFFERENTIAL WAS LEAKING. THE MASTER CYLINDER COVER WAS LEAKING. ADDITIONALLY WE EXPERIENCED A GAS SMELL THROUGHOUT THE CABIN. THE LEFT FRONT WINDOW HAS HAD REPAIRS. WE HAVE ALSO EXPERIENCED NUMEROUS SQUEAKS AND RATTLES ALL OVER THE VEHICLE. TODAY WHILE DRIVING DOWN HILL THE VEHICLE COMPLETELY SHUT DOWN. I HAD NO STEERING OR BRAKES AND HAD TO STOP THE VEHICLE WITH THE HAND BRAKE. THIS STALL ALMOST RESULTED IN A REAR END ACCIEDENT. LASTLY THE TIRES HAD TO BE REPLACED AT APPROXIMATELY 19000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754411November 12, 2001
VEHICLE SPEED CONTROL
DURING BRAKING WHEN SPEED BECAME SLOWER THAN 10 M/H ENGINE RPM GO TO 0 WHICH IS LEADING TO TURNING ENGING OFF. HAPPENED 2 TIMES WITH ME. NOT SURE IF IT IS IGNITION SYSTEM OR TRANSMISSION TO RESTART A CAR YOU NEED TO SWITCH GEAR TO PARKING AND TURN KEY ALL THE WAY BACK. I DO BELEIVE THIS COULD CAUSE A CRASH ON INTERSECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754335November 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLED WITH NO WARNING, LEAVING DRIVER WITH NO BRAKES OR STEERING. TWO TIMES WAS WHILE SLOWING DOWN,ONCE WHILE ACCELERATING. DEALERSHIP HAS NOTIFIED MAZDA, BUT INSISTS I CONTINUE TO DRIVE THE CAR UNTIL PROBLEM IS FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754343November 9, 2001
ELECTRICAL SYSTEM:IGNITION
I PURCHASED MY TRIBUTE NEW IN OCT, 2001. SINCE THAT TIME IT HAS STALLED OUT 6 TIMES. THIS HAS OCCURRED WHEN TRAVELING BETWEEN 35 AND 45 MPH WHILE SLOWING DOWN GOING DOWN HILL OR AROUND THE CORNER. THE TRUCK HAS BEEN TAKEN TO THE SHOP 2 TIMES FOR THIS PROBLEM. THE DEALER STATES THEY ARE UNABLE TO DUPLICATE THE PROBLEM. LUCKILY THIS HAS NOT OCCURED IN A HIGH TRAFFIC SITUATION AS THE TRUCK WOULD BE UNCONTROLLABLE DUE TO THE POWER STEERING AND BRAKES NOT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898995November 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE SHUT OFF WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754252November 8, 2001
ELECTRICAL SYSTEM
THE TRUCK STALLED (COMPLETE ELECTRICAL SHUTDOWN) WHILE DRIVING, NO STEERING AND NO BRAKES, NARROWLY MISSING ANOTHER TRUCK COMING TOWARDS ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754172November 6, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON NOVEMBER 2 DRIVING 40MPH WITH NO WARNING MY ENGINE SHUT OFF AND I LOST POWER TO MY STEERING AND BRAKES. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AFTER APPLYING ALL MY WEIGHT TO THE BRAKES AND STEERING WHEEL. I MISSED AN ONCOMING CAR AND A TREE BY LUCK. I TOOK THE TRIBUTE TO THE DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS AN ONGOING PROBLEM. THEY WERE GOING TO PUT ME BACK IN THE TRIBUTE UNTIL MONDAY WHEN THEY HAD AN OPENING. I REQUESTED A RENTAL CAR BECAUSE I DID NOT FEEL SAFE DRIVING THE CAR UNTILL THE PROBLEM WAS RESOLVED. THE MANAGER ALSO TOLD ME THAT THE TRIBUTES THAT HAVE BEEN REPAIRED FOR THIS SAME PROBLEM HAVE BEEN DIFFERENT PORBLEMS. I RETURNED HOME AND CALLED THE MAZDA CUSTOMER SERVICE DEPARTMENT AND REPORTED THE PROBLEM. THEY ASSURED ME THAT THEY WOULD LOOK INTO IT AND GET BACK WITH ME, THIS NEVER HAPPENED. ON NOVEMBER 6TH I RECEIVED A CALL FROM THE DEALERSHIP THAT MY CAR WAS READY. I ASKED TO SPEAK WITH THE SEVICE MANAGER WHO INFORMED ME THEY COULD NOT FIND ANYTHING WRONG AND I COULD PICK UP MY CAR. I TOLD HIM I WOULD NOT PICK UP THE CAR UNTIL THERE WAS A SOLUTION TO CORRECT THE PROBLEM AND THE CAR WAS NOT SAFE TO DRIVE. HE INFOMED ME THAT HIS HANDS WERE TIED AND TO CONTACT MAZDA. I CONTACTED MAZDA AND THEY CONTACTED THE SEVICE MANAGER WHO HAD ALREADY CONTACTED THE REGIONAL MANAGER. I WAS TOLD I WOULD BE CONTACTED BY HIM TOMORROW NOVEMBER 7TH. I HAVE A 15 YEAR OLD SON WHO HAS HIS LEARNERS PERMIT AND WHO I STRONGLY BELIEVE WOULD NOT HAVE BEEN ABLE TO AVOID WHAT COULD HAVE BEEN A FATAL ACCIDENT. THE CAR IS STILL AT THE DEALERSHIP. MY TRIBUTE IS THE FIRST 2002 THAT THEY HAVE SEEN WITH THE PROBLEM. OBVIOUSLY THIS SERIOUS SAFETY PROBLEMS CONTINUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898718November 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS AT SLOW SPEEDS, USUALLY BELOW 40 MPH. DEALER REPLACED EGR SENSOR. *AK CONSUMER STATED THAT REPLACING THE EGR SENSOR DID NOT CORRECT THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753992November 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
TRAVELLING ON MAJOR HIGHWAY AT THE HEIGHT OF RUSH HOUR TRAFFICE WHEN VEHICLE LOST ALL POWER. COULD NOT RESTART FOR 10-15 MINUTES. DEALER COULD NOT FIND THE PROBLEM, SO THEY CALLED IN A "SPECIAL" TECHNICIAN FROM MAZDA WHO CLAIMED THE PROBLEM WAS WITH THE PCM OR "COMPUTER" OF THE VEHICLE, THIS PART WAS REPLACED. THE VEHICLE STALLED AGAIN 4 DAYS LATER. FUNNY HOW THERE ARE SO MANY COMPLAINTS ABOUT THE EXACT SAME PROBLEM YET MAZDA CLAIMS TO KNOW NOTHING ABOUT THE PROBLEM! DOES SOMEONE HAVE TO DIE BEFORE THEY WILL ADMIT THAT THIS PROBLEM WITH THE TRIBUTES IS DANGEROUS AND POTENTIALLY DEADLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898591October 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED TWICE UNEXPECTEDLY WHILE TRAVELING AT 35 AND 60 MPH. DEALERSHIP HAS NOT EXAMINED THE VEHICLE TO DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898440October 30, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BOLTS HAVE DISENGAGED FROM HINGE ON REAR LEFT DOOR, CAUSING DOOR TO COMPLETELY COME OFF. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753706October 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM REPORTING WHAT I BELIEVE TO BE A NEW SERIOUS SAFETY CONCERN WITH 2001 MAZDA TRIBUTES. THE ENGINE STALLED WHILE DRIVING DOWNHILL, CAUSING SUDDEN LOSS OF POWER BRAKES/STEERING, AND I BARELY AVOIDED A SERIOUS ACCIDENT AS I APPROACHED THE BOTTOM OF THE HILL. I LEARNED FROM DEALER THAT I AM THE 5TH CUSTOMER AT THEIR DEALERSHIP ALONE TO REPORT THIS PROBLEM (DOWNHILL STALL) AND THAT MAZDA HAS NO FIX YET BECAUSE THE PROBLEM IS INTERMITTENT AND MAZDA HAS BEEN UNABLE TO DUPLICATE. I BELIEVE THE DEALERSHIP IS DOING EVERYTHING WITHIN THEIR POWER. I AM REQUESTING THAT THE GOVERNMENT GET INVOLVED AND FORCE MAZDA HEADQUARTERS TO STEP UP THEIR INVESTIGATION AND ISSUE A WARNING TO CONSUMERS BEFORE PEOPLE DIE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753616October 24, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, ENGINE AND ENGINE COOLING:ENGINE
AFTER PARKING VEHICLE, HEARD LOUD CRASH. LOOK ON GROUND AND FOUND TENSION PULLEY AND SPRING FELL OFF VEHICLE. WHEN STARTED, VEHICLE COULD NOT BE DRIVEN. CONTACTED DEALER AND HAD TOWED. WAITING FOR PARTS.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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