Mazda Protege Complaints (2003)

120 consumer complaints on file.

#10111406February 11, 2005
TIRES
THE VEHICLE STARTED VIBRATING UNCONTROLLABLY THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. THE DRIVER NOTICED THAT THE LEFT AND RIGHT TIRE HAD BLOWNED. THE DRIVER CALLED FOR ROAD SIDE ASSISTANCE AND DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE ALL FOUR TIRES NEEDED REPLACEMENT AND A WHEEL ALIGNMENT. PLEASE PROVIDE ADDITIONAL INFORMATION ON THE TIRE SIZE AND DOT NUMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110122February 8, 2005
TIRES:TREAD/BELT
WHILE DRIVING AT ABOUT 40 MPH BACK RIGHT TIRE WENT FLAT INSTANTLY WITHOUT WARNING. TIRE MAKE: BRIDGESTONE POTENZA P195/55R15. THE TIRE SHOWED NO SIGNS OF WEAR OR DAMAGE AND WAS ONLY DRIVEN ON FOR 25,000 MILES. I TOOK IT TO A REPAIR SHOP (PEPBOYS) AND THEY FOUND THAT THE INSIDE STEEL BELT HAD BROKE AND CAUSED THE TIRE TO FAIL. I REPLACED THAT TIRE WITH ANOTHER BRAND (COST $100), AND STILL HAVE THE DAMAGED BRIDGESTONE TIRE FOR EVIDENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101949January 26, 2005
POWER TRAIN:CLUTCH ASSEMBLY, TIRES
THE CLUTCH HAD GONE OUT. THEN TWO OF THE TIRES HAD BLOWN OUT. ONE TIRE HAD BLOWN OUT FROM THE INNER WALL AND THE OTHER BLOW OUT WAS DUE TO SIDEWALL FAILURE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106112January 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
CAR STALLED AT RED LIGHT, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. AFTER STALLING T MORE TIMES THE CAR RAN FOR ANOTHER 3 MINUTES TO GE ME HOME FOR THE EVENING. I THEN TO IT TO MY LOCAL MAZDA SERVICE CENTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104696December 29, 2004
AIR BAGS:SIDE/WINDOW
I HAVE A 2003 MAZDA PROTEGE. WHEN I PURCHASED THE CAR, I PAID EXTRA FOR A SIDE AIRBAGS AND ANTI-LOCK BRAKE PACKAGE. ON MONDAY, DECEMBER 20TH OF 2004, I WAS BROAD SIDED BY A 1990 HUGE CHEVY WORK PICK UP. I WAS GOING 40 MPH, I ESTIMATE THE TRUCK AT THE SAME. MY SIDE AIRBAGS FAILED TO DEPLOY. IF I HAD NOT SEEN THE TRUCK COMING AND OFFSET THE ANGLE OF IMPACT, MY BROTHER AND I WOULD MOST LIKELY BE IN THE HOSPITAL RIGHT NOW. WHEN I CONTACTED MAZDA CONSUMER AFFAIRS, I WAS TOLD THAT THEY WERE NOT GUARANTEED TO DEPLOY AND ?MADE A NOTE IN MY FILE THEY FAILED TO DEPLOY.? AT NO POINT DURING THE BUYING PROCESS WAS I TOLD THEY WERE NOT GUARANTEED. WHEN TALKING TO MAZDA?S CONSUMER AFFAIRS, I WAS ALSO TOLD THEY WOULD NOT LOOK INTO THE FAILURE UNLESS MY INSURANCE COMPANY CAME AFTER THEM. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104667December 28, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2003 MAZDA PROTEGE RADIO SEEMS TO BE DEFECTIVE. DEALER REPLACED RADIO THAT HAD A NONFUNCTIONAL VOLUME CONTROL WITH ONE THAT HAD SAME ISSUE. DEALER IS REORDERING PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101528December 21, 2004
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE VEHICLE STALLED ON A CONTINUOUS BASIS. THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. THERE WAS ALSO A NOISE IN THE FRONT OF THE VEHICLE WHEN THE ACCELERATOR WAS APPLIED. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104106December 19, 2004
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH APPARENTLY FAILED TO ENGAGE TRANSMISSION AFTER BEING DRIVEN 15 MILES TO WORK WITH NO APPARENT SYMPTOMS THAT IT WAS GOING TO FAIL. VEHICLE HAS PREVIOUSLY HAD A MOTOR MOUNT BREAK THAT WAS COVERED UNDER THE TERMS OF THE WARRANTY. I BELIEVE THE MOTOR MOUNT FAILURE CAUSED A MISALIGNMENT OF THE DRIVE TRAIN WHICH RESULTED IN THE PREMATURE FAILURE OF THE CLUTCH. MAZDA HAS REFUSED TO COVER THE CLUTCH AS A WARRANTY REPAIR EVEN THOUGH THEY DID THE MOTOR MOUNT REPAIR. AT THE TIME THE MOTOR MOUNT FAILED THE MOTOR OR TRANSMISSION WAS MAKING AN AWFUL RACKET. THE CLUTCH SOUNDED LIKE IT WAS UNDER AN AWFUL STRAIN! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101101November 5, 2004
PARKING BRAKE
ALTHOUGH THE VEHICLE'S EMERGENCY BRAKE WAS ENGAGED THE VEHICLE ROLLED DOWN A HILL. *NM CONSUMER PUT 2 MONTH OLD CHILD IN THE CAR SEAT AND PROCEEDED TO GET IN THE VEHICLE WHEN IT STARTED TO ROLL. THE CONSUMER WAS ABLE TO GET SOMEONES ATTENTION TO GET THE BABY OUT OF THE VEHICLE. WHILE THE DOOR WAS OPEN IT HIT A PARKED VEHICLE CAUSING ONE OF THE HINGES ON THE DOOR TO BREAK AND DENTED THE DOOR QUITE A BIT. CONSUMER WAS INJURED WHILE TRYING TO GET THE VEHICLE TO STOP. THE CONSUMER WAS TOLD THAT THE PROBLEM WAS NORMAL WEAR AND TEAR OF THE EMERGENCY BRAKE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10097645October 25, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT ILLUMINATED WHILE DRIVING. VEHICLE HAD BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. ON EACH OCCASION, WITHIN THREE WEEKS OR LESS , THE AIR BAG LIGHT ILLUMINATED WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090286September 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERDRIVE LIGHT FLASHED ON AND OFF, AND CHECK ENGINE LIGHT STAYED ON. TRANSMISSION SHIFTED HARD. DEALER DISCOVERED FOUR SOLENOIDS DEFECTIVE BECAUSE THEY WERE STEEL PLATED. MANUFACTURER STATED CONSUMER WILL HAVE TO REPAIR AT HIS OWN COST.*AK THE CONSUMER STATED THAT 4 SOLEROIDS INSIDE THE TRANSMISSION ARE GOING BAD. STEEL PLATES IN TRANSMISSION SHOW THERMAL DAMAGE. REAR DOOR LOCKS NOT FUNCTIONING AND MAKING A SHORTING SOUND. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089633August 24, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING A FLAT TIRE. CHANGED THE FLAT, AND PROCEEDED TO DRIVE. UPON COMING TO A STOP SIGN AND DEPRESSING THE BRAKES VEHICLE CONTINUED THROUGH THE STOP SIGN. THIS HAPPENED ON TWO OCCASIONS. THE ABS KICKED IN, MAKING A BUMMING NOISE. HOWEVER, THE VEHICLE LOST POWER. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT IT MAY BE THE ABS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080571July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
UNDER LOW ACCELERATION BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 3RD GEARS THERE IS A VERY LOW FREQUENCY NOISE THAT SOUNDS LIKE IT IS GENERATED BY A VIBRATION. THIS HAS HAPPENED SINCE THE CAR WAS PURCHASED NEW. I HAVE HAD IT IN TWICE FOR REPAIR TO NO AVAIL AND THE DEALER REFUSES TO KEEP THE CAR OVERNIGHT TO INVESTIGATE THE ISSUE FURTHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081405July 6, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHILE DRIVING AT ANY SPEED VEHICLE STALLED. THIS PROBLEM OCCURRED SIX TIMES SINCE DECEMBER OF 2003. DEALER EXAMINED THE VEHICLE, AND COULD NOT FIND WHAT THE PROBLEM WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079009June 29, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
ENGINE HAS A VERY BAD HESITATION DURING EXCELERATION, BOTH FROM A STANDING AND ROILLING START. HESITATION IS BAD ENOUGH TO CAUSE VEHICLE CONTROL PROBLEMS DURRING THE WINTER WHEN DRIVING ON SNOW OR DURING RAINY CONDITIONS. ENGINE HAS ALREADY HAD THE PCM MODULE REPROGRAMED AS PER OUTSTANDING SERVICE BULLETIN THIS FIXED THE ENGINE MISSING UNDER SAME CIRCUMSTANCE BUT DOES NOT CORRECT THE HESITATION. DEALER HAS LOOKED AT THE VEHICLE 2 TIMES AND CANNOT FIND OR FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079011June 29, 2004
SUSPENSION:FRONT, SUSPENSION:FRONT:STABILIZER BAR
THE FRONT SUSPENSION ON THE 2003.5 MAZDASPEED PROTEGE HAS A VERY BAD NOISE WHICH YOU CAN HEAR WHEN PASSING OVER SPEED BUMPS OR ANY SMALL BUMP IN THE ROAD. THE NOISE SOUNDS LIKE A SODA CAN BEING CRUSHED. THE NOISE IS MORE PRONOUCED IN WET OR COLD CONDITIONS. NOISE HAS BEEN PRESENT IN THE VEHICLE SINCE 2ND MONTH OF OWNERSHIP. DEALER HAS VEHICLE IN FOR THIS PROBLEM 2 TIMES AND INDICATES THEY CANNOT REPRODUCE IT. VARIOUS ONLINE FORUMS INDICATE THIS IS NOT A UNKOWN ISSUE AND HAS AFFECT MANY (IF NOT ALL) OWNER OF THIS MODEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079013June 29, 2004
STEERING, TIRES, SUSPENSION:FRONT
MAZDAS PEED PROTEGE SUFFERS FROM EXCESS TORQUE STEER AND VERY UNSTABLE STEERING AT SPEEDS OVER 30 MILE PER HOUR. IF YOU EXCELLERATE HARD THE VEHICLE WILL JUMP LEFT OR RIGHT DEPENDING ON SPEED. ALSO WHEN TRAVELLING AT HIGHWAY SPEED VEHICLE WILL SWERVE LEFT OR RIGHT WITHOUT WARNING OR FOR ANY NOTICABLE REASON ALSO AT HIGHWAY SPEED THE VEHICLE TENDS TO DRIFT IN ITS LANE. DEALER SERVICE STATES THAT THIS IS NORMAL FOR A HIGH PERFORMANCE VEHICLE AND NOTHING IS WRONG. I HAVE OWNED MANY HIGH PERFORMANCE AUTOMOBILES AND HAVE NEVER SEEN THIS BEFORE. THIS CONDITION HAS ALMOST RESULTED IN ACCIDENTS ON MANY OCCASIONS AND ONLY RADICAL STEERING HAS PREVENTED AN ACCIDENT SO FAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079020June 29, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE STEREO UNIT ON THE MAZDA SPEED PROTEGE IS VERY DEFECTIVE. THIS UNIT IS MANUFACTURED BY KENWOOD. THE STEREO SUFFERS FROM MULTIPLE INTERMITENT FAILURES AND PROBLEMS. THE MOST NOTICABLE ARE AS FOLLOWS: VOLUME DIMS AND SURGES AFTER THE STEREO IS ON WHEN USING THE DEFROSTER ON THE VEHICLE. SUB-WOOFER BLOWS OUT UNDER NORMAL USAGE, PRONOUNCED WHINE WITH THE ACCELERATION OF THE VEHICLE WHEN LISTENING TO THE RADIO, RANDOM LOCK UP OF THE STEREO FACE PLATE REQUIRING USING THE SYSTEM RESET BUTTON TO GET IT TO OPERATE NORMALLY AGAIN. THE CAR HAS BEEN INTO THE DEALER 3 TIMES FOR THESE ISSUES AND EXCEPT FOR THE BLOWN SUB-WOOFER REPORTS NO PROBLEM FOUND. THE SUB-WOOFER HAS BEEN ON ORDER FOR 2 MONTHS WITH NO EXPECTED DELIVERY DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080030June 28, 2004
VISIBILITY:GLASS, SIDE/REAR
2003 MAZDA THAT WAS PURCHASED WITH A DAMAGED WINDSHIELD.*MR THE WINDSHIELD APPEARED SMEARED ALTHOUGH THE CONSUMER CLEANED IT. THE CONSUMER SPOKE WITH THE SERVICE MANAGER WHO DETERMINED THAT THERE WAS NOTHING HE COULD DO. THE VEHICLE WAS TAKEN TO AN AUTO GLASS SHOP WHERE THEY DETERMINED THERE WAS A FLAW IN THE LAMINATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079939June 23, 2004
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
VEHICLE WENT BACKWARDS EVEN AFTER CONSUMER PUT THE GEAR INTO PARK.*MR WHEN THE CONSUMER GOT BACK IN THE CAR AFTER LEAVING IT RUNNING SHE NOTICED THE ENGINE OIL PRESSURE LIGHT WAS ON, BUT THOUGHT NOTHING OF IT. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE UNTIL IT CAME TO REST ON ITS OWN AFTER ROLLING IN A DITCH. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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