Mazda Protege Complaints (2001)

50 consumer complaints on file.

#10079472June 18, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHILE DRIVING 40 TO 50 MPH VEHICLE JERKED. VEHICLE WOULD NOT STALL, BUT WOULD LOSE SPEED AND POWER. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND INFORMED THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075535June 2, 2004
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A 3 CAR FRONTAL COLLISION. UPON IMPACT, FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER HEAD IMPACTED THE STEERING WHEEL, CAUSING SEVERE HEADACHES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10074444May 28, 2004
ELECTRICAL SYSTEM
LAST NOVEMBER THE "CHECK ENGINE" LIGHT CAME ON IN MY 2001 MAZDA PROTEGE. I IMMEDIATELY BROUGHT IT TO THE MAZDA DEALERSHIP, WHO SAID THAT THEIR WAS AN ERROR WITH THE CODE AND THEY CLEARED IT AND RECALIBRATED IT. THEY SAID IT HAD GONE OFF FOR NO APPARENT REASON. THREE MONTHS LATER (SHORTLY AFTER THE WARRANTY EXPIRED) THE LIGHT CAME ON AGAIN. THIS TIME THE DEALERSHIP CLAIMED THAT THE CODE SAID THAT THE GAS CAP WAS NOT SCREWED ON TIGHT. THIS WAS NOT TRUE! WHEN THAT LIGHT CAME ON I IMMEDIATELY CHECKED THE GAS CAP SINCE THE OWNERS MANUAL TOLD ME THAT WAS ALL I COULD DO MYSELF (IT WAS TIGHT AS A DRUM). THE DEALERSHIP CLAIMED OTHERWISE-IT WAS MY WORD AGAINST THEIRS AND NATURALLY THEY WON. TWO WEEKS LATER THE LIGHT AGAIN CAME BACK ON. WHEN I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD ME THAT THE CODE THIS TIME SAID MY SOLENOID WAS BAD (THE CAR WAS RUNNING GREAT). THE CHARGED ME $427 TO REPLACE IT AND SAID I SHOULD HAVE NO MORE PROBLEMS. ANOTHER COUPLE OF WEEKS GOES BY AND THE LIGHT AGAIN GOES OFF. THIS TIME THEY KEPT IT IN THE SHOP FOR 3 DAYS. THEY CLAIMED THAT THE CODE INDICATED IT WAS THE SOLENOIND (HOW COULD THAT BE SINCE IT WAS A BRAND NEW ONE?) THEY CLEARED THE CODE AND TEST DROVE IT FOR 50 MILES, IT DID NOT COME BACK ON. I BELIEVE THAT THE COMPUTER CONTROLLING THAT LIGHT IS DEFECTIVE AND GIVING OUT ERRONEOUS CODES SINCE I KNOW THAT MY GAS CAP WAS SECURELY TIGHTENED, AND HOW CODE IT POINT TO THE SOLENOID AFTER IT HAD BEEN REPLACED WITH A NEW ONE. THE DEALERSHIP WILL NOT REFUND THOSE REPAIR BILLS AND THE MAZDA CUSTOMER SERVICE WOULD ONLY REFER ME BACK TO THE DEALERSHIP. THEY DID NOT WANT TO HEAR ANY STATEMENTS FROM ME ABOUT A POSSIBLY DEFECTIVE PART. TOLD ME TO GET AN INDEPENDENT AUTO REPAIR PERSON'S ASSESSMENT. I CANNOT AFFORD THAT! PLEASE LOOK INTO THIS FOR ME. THE DEALERSHIP DID TELL ME THAT I'D NEVER BE ABLE TO GET MY CAR SMOGGED WITH THAT LIGHT ON AND I CAN'T LIVE WITH RUNNING BACK AND FORTH TO THE SHOP EVERY TIME IT GOES OFF. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067316May 11, 2004
AIR BAGS
THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK THE CONSUMER HAD RUN A STOP SIGN AND HIT ANOTHER VEHICLE HEAD-ON WHILE PASSING THROUGH AN INTERSECTION. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10065514April 29, 2004
AIR BAGS
THE VEHICLE'S AIR BAG SENSOR LIGHT STAYS ON. THE DEALER STATES THEY ARE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER IS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *NM *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051694December 17, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE DRIVING AT 35 MPH STEERING WHEEL LOCKED WITHOUT WARNING. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE AND IMPACTED A TREE. DRIVER SUSTAINED KNEE AND NECK INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037572September 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2001 MAZDA PROTEGE LX 2.0 AND IT HAS HAD A VIRBRATION IN THE STERRING COLUMN AND THROUGH OUT THE CAR. IT HAS BEEN DOING THIS SINCE I BOUGHT THE CAR ON12-10-02. THE DEALER TELLS ME THAT IT IS NORMAL! IS IT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025763July 9, 2003
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE ON MY 2001 MAZDA PROTEGE ES WHICH CAUSED ME TO REAR-END ANOTHER VEHICLE. BOTH VEHICLES ARE TOTAL LOSSES.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10026417July 2, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
CONSUMER STATES WHILE DRIVIING AND WITH NO WARNING STEERING WHEEL LOCKED UP . DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023735June 25, 2003
STRUCTURE:BODY:BUMPERS
FRONT OF BUMPER PAINT CHIPS. IT LOOKS AS LIKE VERY FINE PARTICLES OF CHIP ALL ALONG THE VERY FRONT PORTION OF THE BUMPER. I HAVE REPORTED THIS PROBLEM TO MAZDA BOTH AT THE DEALERSHIP LEVEL AND WITH THE CORPORATE OFFICE. THE DEALERSHIPS DIAGNOSES WAS "OUTSIDE INFLUENCES", WHICH IS SO AMBIQUOUS AS TO MEAN NOTHING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024845June 24, 2003
AIR BAGS:FRONTAL
CONSUMER STATES WHILE TRAVELING 30 MPH AND AS A RESULT OF A HEAD ON CRASH AIR BAGS DID NOT DEPLOY AT ANY TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10015803April 14, 2003
SEAT BELTS, AIR BAGS
THE VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY AND THE SEATS BELT UNLATCHED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10008041February 24, 2003
TIRES:SIDEWALL
TIRE SIDEWALL BUBBLE/BLISTER UPON HITTING SHALLOW POTHOLE - THIS IS 3RD TIRE OCCURANCE, ALL WITH SAME SIDEWALL BLISTER DAMAGE, OF THE FOUR OE TIRES DELIVERED ON MY 2001 MAZDA PROTEGE ES. THE OE TIRES ARE DUNLOP SP SPORT 5000M P195/50R16 83 V. DOT IDENTIFICATION: DOT EULV 4MD0901. ALL TIRES HAVE BEEN INFLATED TO 30-35 PSI AT TIME OF IMPACT AND THE POTHOLE WAS SUFFICIENTLY MINOR AS TO CAUSE NO DAMAGE TO THE ALLOY RIM OR ANY OTHER SCRAPE OR DAMAGE TO THE TIRE. THE SIDEWALL BLISTER WOULD FORM WITHIN SEVERAL MILES DRIVING AFTER IMPACT. I'VE NOW HAD TO PURCHASE THREE DUNLOP REPLACEMENT TIRES TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005751February 12, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL SELECTOR ON THE 2001 MAZDA PROTEGE IS A SHORT STALK ON THE RIGHT SIDE OF THE STEERING WHEEL. ONCE THE CRUISE CONTROL IS ENABLED BY PRESSING A BUTTON IN THE END OF THE STALK, THE CRUISE SPEED IS SELECTED BY MOVING THE STALK DOWN. IF CRUISE IS INTERRUPTED, AS BY STEPPING ON THE BRAKE PEDAL, THE PRE-SET SPEED CAN BE RESUMED BY MOVING THE STALK UP. SINCE THE STALK CHANGES LOCATION WITH THE MOVEMENT OF THE STEERING WHEEL, IT IS VERY EASY TO INADVERTENTLY OPERATE THE STALK. I HAVE HIT IT WHEN ATTEMPTING TO OPERATE THE WINDSHIELD WIPER/WASHER (ANOTHER STALK ON THE RIGHT SIDE) AND WHILE TURNING A CORNER. THE HAZARD IS THAT THE ENABLED CRUISE CONTROL IS NOT DISABLED IF THE VEHICLE DROPS BELOW A CERTAIN SPEED, STOPS, OR EVEN WHEN THE IGNITION IS TURNED OFF. IT REMAINS ENABLED UNTIL INTENTIONALLY TURNED OFF. A DRIVER, UNAWARE THAT THE CRUISE CONTROL WAS ENABLED, COULD ACCIDENTALLY MOVE THE STALK UP TO RESUME, AND THE VEHICLE WOULD ACCELERATE TO THE LAST PRE-SET SPEED. EVEN THOUGH A TAP OF THE BRAKE PEDAL WOULD INTERRUPT THE ACCELERATION, BY THE TIME THE DRIVER REALIZED IT AND REACTED, A LOT OF DAMAGE COULD BE DONE. A DRIVER COULD ALSO ACCIDENTALLY MOVE THE STALK DOWN AND UNKNOWINGLY SET THE CURRENT SPEED AS THE CRUISE SPEED. IF THE DRIVER LIFTED HIS/HER FOOT FROM THE GAS PEDAL, THE VEHICLE WOULD NOT DECELERATE AS EXPECTED BUT WOULD CONTINUE AT THE SET SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021251October 21, 2002
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER STATES HAVING PROBLEMS WITH THE AIR BAG. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018286September 10, 2002
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE ACCELERATING VEHICLE WOULD MAKE A NOISE. DEALER SERVICED VEHICLE AND NOTICE A BRAKE DUST PROBLEM. PROBLEM RETURNED. DEALER SERVICED, AND NOTICED STEERING COLUMN NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015880August 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE DRIVING CONSUMER NOTICED THAT SHIFTER IS TOO EASY TO MOVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763719July 1, 2002
TIRES
2 ORIGINAL EQUIPMENT TIRES HAVE DEVELOPED GOLFBALL SIZE BLISTERS WHERE SIDEWALL MEETS THE TREAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760818April 17, 2002
AIR BAGS
3RD CAR IN 3 CAR COLLISION. FULLY RESTRAINED IN 3 POINT BELT AND SHOULDER HARNESS. UPON FRONTAL IMPACT, AIRBAG FAILED TO DEPLOY CAUSING INJURY TO DRIVER AND 7 1/2 MONTH OLD FETUS. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#756394January 4, 2002
TIRES
I WAS TOLD THAT THE TIRE WAS DRIVEN WHILE LOW. I CHECK THE AIR IN MY TIRES ONCE SOMETIMES TWICE A WEEK. THE MECHANIC THAT LOOKED AT MY TIRE SAID THAT IT ONLY HAS TO BE A LITTLE LOW TO START RUBBING ON THE RIM. AS YOU CAN SEE BY MY MILEAGE I DRIVE QUITE A BIT. PLUS BOTH MY DAD (RETIRED) AND MY HUSBAND WORK FOR UNIROYAL TIRES. MY HUSBAND IS A TIREBUILDER. I AM JUST GLAD THE TIRES DIDN'T BLOW WHILE I WAS DRIVING ON THE HIGHWAY. I AM 36 YEARS OLD AND THIS IS THE FIRST TIME I HAVE EVERY HAD A TIRE RUINED IN 20000 MILES. I THINK SOMETHING IS WRONG WITH THESE TIRES. SO DOES MY DAD AND HUSBAND.*AK (TIRESIZE: 192/55/R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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