Mazda Mazda3 Service Bulletins
719 manufacturer communications on file.
- August 5, 2021•Document ID: 10200937Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SA-045-21c
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryConnected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built March 20, 2021 and later.
Associated Products (4)Associated Documents - August 3, 2021•Document ID: 10200947Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- DRW41a
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryDRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sleep. In addition, some vehicles were repaired under the cancelled campaign SSPC6, which caused Connected Services to no longer work. This Dealer Rework will repair all concerns to ensure the battery drain concern does not occur and restores Connected Services, if disabled from a prior software update. All Mazda dealers will update the subject vehicles with improved TCU software. This campaign will be expanded to include additional Mazda3 and CX-30 vehicles at a later date, please watch for additional announcements.
Associated Products (4)Associated Documents - August 2, 2021•Document ID: 10200935Service Bulletin/Repair InstructionsENGINE; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SA-045-21b
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryConnected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later.
Associated Products (4)Associated Documents - August 2, 2021•Document ID: 10200934Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE
- Mfr Comm. #:
- SA-045-21a
- Date Added:
- September 3, 2021
- Manufacturer:
- MAZDA
SummaryConnected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later.
Associated Products (4)Associated Documents - July 23, 2021•Document ID: 10199636Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-045-21
- Date Added:
- August 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later. Engine no start due to low battery voltage.
Associated Products (4)Associated Documents - July 19, 2021•Document ID: 10199714Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 02-002-21-3769a
- Date Added:
- August 2, 2021
- Manufacturer:
- MAZDA
SummarySome automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Associated Products (7)Associated Documents - July 15, 2021•Document ID: 10199718Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- 09-022-21-3815
- Date Added:
- August 2, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section.
Associated Products (3)Associated Documents - July 13, 2021•Document ID: 10199722Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SA-044-21
- Date Added:
- August 3, 2021
- Manufacturer:
- MAZDA
SummaryWhen switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. It is necessary to clear the DTCs completely after performing the brake system maintenance mode. DTC codes: U3000:53, C0021:52, U0415:68
Associated Products (2)Associated Documents - July 7, 2021•Document ID: 10199716Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-020-21-3804
- Date Added:
- August 2, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: Since the material of the seal rubber is not resistant to surfactants, the rubber deteriorates when the vehicle is washed and allows water to penetrate into the seal rubber of the service hole cover. The lower tabs of the service hole cover may not have been completely engaged at the factory. To eliminate this concern, the service-hole cover has been modified. NOTE: It is a tentative change.
Associated Products (2)Associated Documents - July 1, 2021•Document ID: 10199721Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-043-21
- Date Added:
- August 3, 2021
- Manufacturer:
- MAZDA
SummaryIf both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmitters when both keys are lost.
Associated Products (2)Associated Documents - June 24, 2021•Document ID: 10198676Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- SA-027-21a
- Date Added:
- July 2, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Associated Products (4)Associated Documents - June 24, 2021•Document ID: 10198573Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- 09-019-21-3813
- Date Added:
- June 29, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability and a modified fuel-filler lid panel service part has been established for less water absorbance.
Associated Products (2)Associated Documents - June 17, 2021•Document ID: 10198572Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-018-21-3796
- Date Added:
- June 29, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge of the liftgate may overrun the rear bumper. To correct this concern, the following steps have been taken: Phase 1 - The hardness of stop rubbers on the liftgate has been modified for VINS greater than JM1BP*****300045 (produced after June 16, 2020). Phase 2 - A cushioning pad has been added to the hollow part in the liftgate weatherstrip (in addition to Phase 1 modification) for VINS greater than JM1BP*****313227 (produced after October 2, 2020)
Associated Products (1)Associated Documents - June 17, 2021•Document ID: 10198569Service Bulletin/Repair InstructionsSERVICE BRAKES; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 04-003-21-3810
- Date Added:
- June 29, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete stop. Before coming to a complete stop, the vehicle creeps towards the vehicle ahead and Depress Brake Pedal warning message may appear in the instrument cluster. This is caused by improper control software of the DSC HU/CM. To eliminate this concern, the control software of the DSC HU/CM has been modified.
Associated Products (2)Associated Documents - June 15, 2021•Document ID: 10198674Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; SERVICE BRAKES
- Mfr Comm. #:
- SA-012-21f
- Date Added:
- July 2, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (3)Associated Documents - June 15, 2021•Document ID: 10198673Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-030-21a
- Date Added:
- July 2, 2021
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See âÂÂMazda Approved Key Cutting Machineâ table.
Associated Products (7)Associated Documents - June 9, 2021•Document ID: 10198689Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SA-041-21
- Date Added:
- July 1, 2021
- Manufacturer:
- MAZDA
SummaryAccessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
Associated Products (7)Associated Documents - June 7, 2021•Document ID: 10198691Service Bulletin/Repair InstructionsVISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Mfr Comm. #:
- SA-040-21
- Date Added:
- July 1, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Associated Products (8)Associated Documents - June 4, 2021•Document ID: 10198677Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-029-21a
- Date Added:
- July 2, 2021
- Manufacturer:
- MAZDA
SummaryAPPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions
Associated Products (7)Associated Documents - June 4, 2021•Document ID: 10198672Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-039-21
- Date Added:
- July 2, 2021
- Manufacturer:
- MAZDA
SummarySome customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator light ON (2), "Excessive Camera Temp. Drive Safely" or "Safety and Driver Support Systems Temporarily Disabled" warning messages, DTC B14F9:00 stored in memory, DTC B14F9:00 cannot be found on MGSS, therefore repair cannot be performed.
Associated Products (2)Associated Documents