Mazda CX-7 Complaints (2010)

155 consumer complaints on file.

#10916719October 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917212October 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916326October 16, 2016
AIR BAGS, SUSPENSION
"TAKATA RECALL" RECEIVED SAFETY RECALL NO. 16V356 JULY 2016 ADVISING ME OF THE RECALL. MAZDA STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT I WOULD RECEIVE ANOTHER NOTIFICATION WHEN PARTS WERE AVAILABLE. AS OF THIS DATE I HAVE NOT RECEIVED THAT NOTICE. I DID RECEIVE SAFETY RECALL NOTICE NO. 9716H "FRONT LOWER CONTROL ARMS"ON OCT. 15 STATING THAT THIS DEFECT COULD CAUSE LOSS OF STEERING. AGAIN MAZDA STATED THAT THE PARTS TO FIX THIS PROBLEM WERE NOT YET AVAILABLE AND THAT ONCE THEY WERE I WOULD GET ANOTHER NOTICE. I AM VERY DISAPPOINTED WITH MAZDA AND THEIR HANDLING OF THESE RECALLS. AT THIS POINT I AM AFRAID TO DRIVE THIS CAR!! THIS IS JUST NOT RIGHT!! PLEASE CHECK INTO THIS AND ADVISE ME ACCORDINGLY...MY BET IS I WILL NOT HEAR FROM ANYONE...SORRY BUT THAT`S THE WAY I FEEL!! I DO HOPE THAT I AM WRONG!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916089October 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
TCS AND CHECK ENGINE LIGHT IS ON. THE CAR DOES NOT HAVE POWER EVEN IF THE GAS PEDAL IS PRESSED ALL THE WAY, THE CAR MOVES ONLY UP TO 5 MILES PER HOUR (RPM POWER). VEHICLE LOSES THROTTLE. AC BLOWS WARM WHEN TCS LIGHT IS ON. THERE IS A WHITE SMOKE FROM THE EXHAUST. THIS USUALLY HAPPENS AFTER THE CAR IS PARKED FOR COUPLE HOURS. THE SAME ISSUE OCCURS SEVERAL TIMES WITHIN A PERIOD OF YEAR AND A HALF. MY CAR WAS @ SERVICE SHOP MORE THAN 2 MONTHS. I CONTACTED MAZDA CORPORATE OFFICE IN SEVERAL OCCASIONS AND THEY ARE AWARE OF THE ISSUES I HAVE WITH THE CAR, BUT THEY DID NOT RESPOND POSITIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915020October 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
TCS AND CHECK ENGINE LIGHT IS ON. THE CAR DOES NOT HAVE POWER EVEN IF THE GAS PEDAL IS PRESSED ALL THE WAY, THE CAR MOVES ONLY UP TO 5 MILES PER HOUR (RPM POWER). VEHICLE LOSES THROTTLE. AC BLOWS WARM WHEN TCS LIGHT IS ON. THERE IS A WHITE SMOKE FROM THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914394October 7, 2016
AIR BAGS, STEERING
I WAS NOTIFIED IN JULY OF TWO RECALLS ON MY MAZDA(9516E AIRBAG AND 9716H LOWER CONTROL ARM)THE CAR IS UNSAFE TO DRIVEWILL MAZDA GIVE SPECIAL REBATE TO PUSCHASE A NEW CAR I WAS NOTIFIED IN JULY OF TWO RECALLS (9516E AIRBAG AND9716 LOWER CONTROL ARM) IT IHAS BEEN TWO MONTHS WITH NO PARTS AVAIBLE.THE CAR IS PARKED AND UNSAFE TO DRIVE,CAN I GET A REBATE AND PURCHASE A NEW CAR ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914040October 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910593September 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 16V356000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910173September 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906119September 13, 2016
AIR BAGS, SUSPENSION
TWO SAFETY RECALLS (NHTSA#16V-356 & NHTSA#16V-593) STATING REPAIRS SHOULD BE MADE IMMEDIATELY. OWNERS TO CONTACT DEALER FOR REPAIRS. BEGINNING IN JULY 2016, CLOSEST MAZDA DEALER HAS BEEN CONTACTED REPEATEDLY TO MAKE THESE REPAIRS, AND I HAVE BEEN TOLD THEY CANNOT ORDER PARTS. CONSIDER THIS A FORMAL COMPLAINT. OWNER IS ATTEMPTING TO GET SAFETY REPAIRS MADE, AND IS UNABLE TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904293September 7, 2016
STEERING, SUSPENSION
MAZDA IS REFUSING TO FIX THE RECALL ON MY VEHICLE SAYING THAT IT'S NOT A SAFETY RECALL. THE LAST TIME I CHECKED THE LOWER CONTROL ARMS SEPARATING FROM THE BALL JOINTS WAS A SAFETY ISSUE. I HAVE CALLED THE DEALER AND THEY CAN'T GET THE PART OR DON'T WANT TO THEY TOLD ME THE FIRST TIME IT WAS THE BRAKES POPPING AND NOW THEY SAY NOTHING IS WRONG WITH IT AT ALL. MAZDA CORPORATE DOESN'T SEEM LIKE THEY CARE EITHER. THEY TOLD ME IT WAS SAFE TO DRIVE NOT TO WORRY ABOUT IT. MY VEHICLE IS MAKING POPPING NOISES IN THE FRONT END AND THEY DON'T WANT TO FIX IT. THEY WANT TO PAWN IT OFF ON ANOTHER PART OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904304September 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE NOISE WAS COMING FROM THE BRAKES. THE TECHNICIAN STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) WOULD NOT BE PERFORMED UNLESS THERE WAS AN EXISTING FAILURE WITH THE RECALLED COMPONENT. THE FAILURE MILEAGE WAS 66,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898512August 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896484August 17, 2016
SUSPENSION
INCOMPLETE RECALL FOR LOWER CONTROL ARMS. MY VEHICLE IS MAKING POPPING NOISES WHEN GOING IN DRIVE AND IN REVERSE. EVERY ONCE IN A WHILE WILL MAKE CREAKING NOISES WHILE DRIVING DOWN THE ROAD. ALL NOISES ASSOCIATED WITH THE BALL JOINTS AND CONTROL ARMS. THE DEALERSHIP TOOK OVER A HOUR TO COME BACK AND SAY THEY DON'T HAVE THE PARTS TO FIX IT BUT THINK THE BRAKES ARE WHERE THE NOISE IS COMING FROM. THIS IS MY ONLY VEHICLE AND MY WIFE AND 2 SMALL CHILDREN RIDE IN IT. I CALLED MAZDA CORPORATE AND MADE MY COMPLAINT AND STRESSED THAT I DON'T FEEL SAFE DRIVING THIS VEHICLE UNTIL IT IS FIXED. THEY JUST TOLD ME THERE WASN'T ANYTHING THAT COULD BE DONE ABOUT IT. PUTTING THE SAFTY OF MY FAMILY AT RISK FOR INJURY. I AM AT A DEAD END WITH THE MANUFACTURER ON THIS ISSUE. I DON'T HAVE THE MEANS TO BUY A NEW CAR OR RENT ONE UNTIL IT IS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893518August 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875242June 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS), WHICH WAS RELATED TO THE TAKATA AIR BAG RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863303May 5, 2016
EXTERIOR LIGHTING
HEAD LIGHTS ARE VERY DIM. CAN NOT DRIVE THE CAR AT NIGHT. I HAVE REPLACED THE LIGHTS 2 TIMES WITH NO IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861031April 22, 2016
WHEELS
ON 4/21/2016 AROUND 1:15PM, I WAS HEADING EAST ON I-694 AT ABOUT 65 MPH. SUDDENLY, THE TIRE LOW PRESSURE INDICATOR LIGHT UP ON THE DASHBOARD WITH THREE WARNING CHIMES. I TRAVELLED FOR ANOTHER 5-6 MILES AND THE TIRE NOISE BECAME MUCH MORE NOTICEABLE IN THE BACK. I WAS IN THE LEFT LANE OF THE 3 LANE INTERSTATE AND TWO MORE LANES ON THE RIGHT TO EXIT MN HIGHWAY 252. WITH NO EASY ACCESS TO THE RIGHT SHOULDER AND HEAVY TRAFFIC, I PULLED OFF ONTO THE LEFT SHOULDER, PUT ON THE EMERGENCY HAZARD FLASHERS. UPON EXITING THE CAR, I NOTICED MY LEFT REAR TIRE HAS BLOWN OUT, WITH A ONE FOOT GASH ON ITS SIDEWALL, TOTALLY FLAT, SMOKE CAME OFF FROM THE INSIDE, AND THE TPMS WAS MISSING FROM THE WHEEL OPENING. WAITED FOR 45 MINUTES FOR AAA TO ARRIVE AND PUT ON THE EMERGENCY SPARE TIRE. SUBSEQUENTLY, LIMBED MY WAY FOR 2 MORE MILES TO EXIT AT HWY 65 AND TOOK LOCAL STREETS HOME. THE LOCAL REPAIR SHOP DIAGNOSED THE TIRE BLOWOUT AS A TPMS HEX NUT FAILURE DUE TO CORROSION. ALSO FOUND OUT THAT THE FRONT LEFT TPMS HEX NUT HAS SPLIT IN HALVES DUE TO CORROSION AS WELL. IT COULD HAVE BEEN A REAL TRAGIC ACCIDENT WITH INJURIES OR EVEN FATALITIES. SUDDEN FAILURES OF TPMS UNITS, ESPECIALLY AT HIGH SPEED DRIVING, ARE SIGNIFICANT SAFETY RISKS THAT SHOULD BE REMEDIED THROUGH RECALLS AND AWARENESS TRAINING TO THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859985April 17, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WAS DRIVING AND ALL OF A SUDDEN LOST POWER AND A HOWLING NOISE NO CHECK ENGINE LIGHT CAME ON. PULLED OVER TO SEE WHAT IT WAS AND NOTHING VISIBLE NO LEAKS NOTHING. HAD MY WIFE HIT THE HAS AND NO NOISE. STARED DRIVING AND NOISE CAME BACK AND WHITE SMOKE. JUST HAD AN OIL CHANGE DONE AND NEXT OIL CHANGE DUE IN ABOUT 1000 MILES. DROVE ABOUT 20 MPH TO GET HOME CHECK OIL AND IT WAS OK. THE WHITE SMOKE MAKES ME THINK THE TURBO WENT ON MY CAR. I JUST PURCHASED THIS CAR IN OCTOBER OF 2015. IT'S BEEN BACK TO THE SHOP FOR ELECTRIC PROBLEMS WITH THE KEY AND RADIO THAT STILL NOT RESOLVED. RADIO SHUTS OFF AND BEEPS THAT KEY IS NOT IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853953April 7, 2016
WHEELS
IN MARCH 2016, TWO OF THE NUTS SECURING THE TIRE PRESSURE SENSORS CRACKED. ONE SENSOR LOOSENED CAUSING THE TIRE TO LOSE AIR AND GO COMPLETELY FLAT. UPON INSPECTION OF THE REMAINING THREE SENSORS, MECHANICS FOUND ANOTHER CRACKED NUT ON A PRESSURE SENSOR. IT WAS NOT POSSIBLE TO REPLACE THE NUT. CORROSION ON THE TIRE PRESSURE SENSORS CORRODED TO MUCH TO ALLOW NUTS TO BE REPLACED. IN THE END, TWO TIRE PRESSURE SENSORS NEEDED TO BE REPLACED FOR CORROSION ON THE EXPOSED THREADS AND CORRODED/CRACKED NUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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