Mazda CX-7 Complaints (2007)

528 consumer complaints on file.

#11105086July 2, 2018
AIR BAGS
I HAVE RECEIVED A RECALL NOTICE FOR MY VEHICLE, BUT SEARCHING YOUR SITE DOES NOT SHOW IT. HOW DO I KNOW WHICH IS TRUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103405June 22, 2018
UNKNOWN OR OTHER
I HAD THE AIR CONDITIONING FIXED AND IT KEEPS GOING OUT,IT IS IN THE SHOP FOR THE 3RD TIME. THE CAR WILL NOT RUN WITHOUT THIS WORKING,IT IS ALL ON ONE BELT. I WANT MAZDA TO REPLACE THE AIR CONDITIONING SYSTEM AND GUARENTEE THIS. I WANT MAZDA TO REEMBURSE ME FOR THE REPAIRS I MADE 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084018April 9, 2018
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT CALLED BILL HOOD MAZDA AT 985-345-0321 (333 N MORRISON BLVD, HAMMOND, LA 70401) AND WAS INFORMED TO DRIVE THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE DEALER DID NOT OFFER TO RETRIEVE THE VEHICLE FOR HER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074228February 22, 2018
AIR BAGS, ELECTRICAL SYSTEM, STEERING
RECALLS MY # [XXX] KEVIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065973January 30, 2018
AIR BAGS, ENGINE
I TOOK MY 2007 MAZDA CX7 FOR SERVICE AND TWO SAFETY RECALLS, LAST YEAR. THE REPLACED THE LOWER CONTROL ARMS AT THE FRONT END. THEY ALSO DID THE SAFETY RECALL 9516E=PASSENGER AIR BAG REPLACEMENT. AFTER A WHILE THE AIR BAG DASH RED LIGHT COMES ON AND STAYS ON FOR A WHILE. MY CX7 HAS 97,500 MILES AND NOW MY ENGINE SOUNDS LIKE IS A DIESEL ENGINE WHEN I AM AT A STOP TRAFFIC LIGHT. IT SEEMS LIKE THE TIMING CHAIN IS STRETCHING. THEY HAVE NOT ADDED THIS VARIABLE VALVE TIMING DEFECT AS A SAFETY RECALL, AFTER ALL THIS IS A FORD ENGINE AND I WAS EXPECTING THIS MAZDA TO LAST UP TO THE 200,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055310December 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT PREVIOUSLY HAD THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS REPLACED. A WEEK LATER, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAPLE SHADE MAZDA (2921 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, (856) 667-8004) WHERE IT WAS DIAGNOSED THAT SOMETHING IN THE DISPLAY SCREEN VOICE COMMAND SYSTEM CAUSED THE AIR BAG SENSOR TO ILLUMINATE, AND THE DISPLAY SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT SOMEONE WOULD BE IN TOUCH. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT CONSUMER STATED A WEEK AFTER THE SERVICE WAS PERFORMED THE AIRBAG SENSOR LIGHT ON THE DASH BOARD CAME ON, IT STAYED ON APPROXIMATELY 2 DAYS THEN WAS OFF FOR ABOUT A WEEK THEN IT CAME BACK ON, THIS INTERMITTENT ON AND OFF CONTINUES UNTIL NOW 20 JAN 18. CONSUMER WAS TOLD IT WASN'T AIRBAGS BUT RADIO, HEAT TIME DASH DISPLAY CAUSING THE PROBLEM. UPDATED 8/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052643December 5, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR AN UNKNOWN AIR BAG RELATED RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE AIR BAGS WERE NOT CONNECTED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. MAZDA OF CRYSTAL LAKE (360 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012 (779) 994-4403) WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044798November 9, 2017
AIR BAGS
TAKATA RECALL - I'VE BEEN WAITING FOR MORE THAN A YEAR FOR THE DEALER TO REPLACE THE TAKATA AIRBAG BUT THEY TELL ME THAT THE PART IS NOT AVAILABLE AND I'VE RECEIVED MANY MANY NOTIFICATIONS BY REGULAR MAIL ABOUT THIS. THE DEALER IS FLAGSHIP MAZDA IN SAN JUAN PUERTO RICO. I UNDERSTAND THIS IS AN IMPORTANT REPLACEMENT AND THAT PEOPLE HAD DIED FROM THIS ISSUE. IT IS UNACCEPTABLE THAT I'VE CALLED THREE TIMES IN ONE YEAR AND THEY KEEP TELLING ME THAT THE PART IS NOT AVAILABLE. THE DEALER PHONE NUMBER IS (787)620-7546, (787)620-6981 FLAGSHIP MAZDA IN SAN JUAN, PUERTO RICO. (I STILL HAVE NO INCIDENT AT THE MOMENT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043264November 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I AM HAVING ISSUES WITH MY ENGINE LIGHT ON AND MY CAR HAVING PROBLEMS WITH A LOUD NOISE COMING FROM THE ENGINE AS WELL AS SOMETIMES SHAKING WHILE STOP IN A LIGHT FOR A WHILE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031477October 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TASCA MAZDA IN SEEKONK, MASSACHUSETTS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030859October 2, 2017
UNKNOWN OR OTHER
WHEN DRIVING THERE IS A RATTLING NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE. WAS TOLD FROM MAZDA SERVICE DEPT. THAT IT WAS VVT (VARIABLE VALVE TIMING) ITS A CHAIN WHICH IS - THE PROCESS OF ALTERING THE TIMING OF A VALVE LIFT EVENT, AND IS OFTEN USED TO IMPROVE PERFORMANCE, FUEL ECONOMY OR EMISSIONS. IT IS INCREASINGLY BEING USED IN COMBINATION WITH VARIABLE VALVE LIFT SYSTEMS. I WAS TOLD THAT MOST MAZDA CARS ARE HAVING THIS PROBLEM AFTER MILES OF DRIVING AND THE COST OF REPAIRS IS ALMOST $2000. MAZDA ISN'T TRYING TO COVER THE REPAIR WHICH IS SHOWING TO BE HAPPENING ON ALMOST ALL OF THEIR SUVS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023613September 15, 2017
AIR BAGS, STEERING
MY VEHICLE IS AFFECTED BY NHTSA RECALL #: 16V-593 RECALL DATE: 08/10/16. IT HAS BEEN TWO YEARS SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. MY VEHICLE IS AFFECTED BY MAZDA RECALL #: 1317F NHTSA RECALL #: 17V-429 . IT HAS BEEN ONCE YEAR SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. I BELIEVE THAT MAZDA HAS NO INTENTION OF EVER REPAIRING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022891September 12, 2017
AIR BAGS, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EAGLE AUTO MALL (1320 OLD COUNTRY RD, RIVERHEAD, NY 11901 (631) 727-0700), BUT THE DEALER REFUSED TO REPAIR THE RECALL AND STATED THAT THE CONTACT WOULD NEED TO TAKE THE VEHICLE TO THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO MAZDA 112 (2112 NY-112, MEDFORD, NY 11763 (631) 654-2746), BUT THE DEALER ALSO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A MAZDA DEALER. THE CONTACT HAD NOT EXPERIENCED AN AIR BAG FAILURE. ALSO, WHILE DRIVING, THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD. THE EXACT LOCATION OF THE SMOKE COULD NOT BE DETERMINED. THE CONTACT STATED THAT HE PREVIOUSLY HAD TO USE A GALLON OF OIL PER WEEK. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MAJOR WORLD AT (866) 614-2884 (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE THE DEALER STATED THAT THE ENGINE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED 7/17/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11021495September 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS KNOCKED UNCONSCIOUS BY THE IMPACT AND STRUCK A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING TO THE HEAD, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 11/15/17 *BF UPDATED 12/12/2017*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11021175September 2, 2017
FUEL/PROPULSION SYSTEM
THE TIMING CHAIN TENSIONERS & BEARINGS THAT KEEP THE CHAIN TIGHT WEAR OUT WAY BEFORE THEIR LIFE SHOULD BE UP. I TOOK THE CAR TO THE MAZDA DEALERSHIP TO HAVE IT LOOKED AT & THE SHOP TECHNICIANS SAID THEY GET THIS PROBLEM WITH THESE CARS ALL THE TIME. ALL THEY HAD TO DO WAS LISTEN WHEN THE CAR WAS STARTED & THEY KNEW EXACTLY WHAT THE PROBLEM WAS. EVEN BEFORE GOING IN I CALLED & SPOKE TO A SERVICE TECH. AS SOON AS I SAID "MY CAR SOUNDS LIKE A DIESEL VEHICLE HE SAID OVER THE PHONE THAT THE PROBLEM WAS WITH THE TIMING CHAIN TENSIONERS AND SUCH. HE ALSO SAID MANY OF THE SAME CARS COME IN WITH THE SAME PROBLEM & HE COULDN'T UNDERSTAND WHY THERE WASN'T A RECALL ON THIS. THAT IS WHY I AM WRITING TO YOU. THE SOUND OCCURS WHEN THE ENGINE IS RUNNING REGARDLESS OF IF WE'RE IN MOTION OR NOT. IF YOU PUT MAZDA CX-7 SOUNDS LIKE A DIESEL IN A BROWSER SEARCH YOU WILL GET MANY RESULTS REGARDING THE TIMING CHAIN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020484August 29, 2017
STEERING, SUSPENSION
NHTSA RECALL #16V-593 - THIS RECALL INDICATES THAT THERE IS THE RISK OF SIGNIFICANT LOSS OF STEERING CONTROL INCREASING THE RISK OF A CRASH. THIS RECALL IS TAKING AN INORDINATE AMOUNT OF TIME, AND I THINK THAT IT IS IMPERATIVE THAT THIS BE EXPEDITED IN ORDER TO REPLACE THE PART BEFORE IT BECOMES A MORE SEVERE ISSUE WHICH COULD INCLUDE LITIGATION. THE STEERING CONTROL IS A VITAL PART OF THE OPERATION OF THIS VEHICLE AND I DON'T THINK THAT IT IS FEASIBLE OR FAIR TO THE OWNERS OF MAZDA VEHICLES TO BE PLACED IN SUCH A PRECARIOUS SITUATION. THIS ISSUE NEEDS TO BE ESCALATED SO THAT EXISTING OWNERS OF THESE VEHICLES CAN GET THE REPLACEMENT PARTS THAT ARE NEEDED AS SOON AS POSSIBLE. MY VEHICLE IS BEGINNING TO EXPERIENCE SOME OF THESE STEERING ISSUES, AND I KEEP MY CAR PROPERLY MAINTAINED , BUT THE EXPENSE OF THE REPLACEMENT OF THESE CONTROL ARMS AT THIS TIME IS A DIFFICULT EXPENSE. PLEASE HELP ME TO HAVE THIS ISSUE ESCALATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019573August 25, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ATTEMPTING TO MOVE THE VEHICLE, IT WOULD NOT GO FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO SIEMANS FORD INC. (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106, TEL: (888)501-0429) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019403August 24, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 55 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT CALLED DEERY BROTHERS MAZDA (LOCATED AT 200 S GEAR AVE, WEST BURLINGTON, IA 52655) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015871August 17, 2017
UNKNOWN OR OTHER
AC UNIT SMOKE WHEN IT BRAKES CAUSING SMOKE TO COME IN SIDE AND CAUSING CERVITEEN BELT TO BREAK ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015687August 16, 2017
AIR BAGS
I RECEIVE A RECALL LETTER ABOUT THIS PROBLEM SINCE THIS DAY I BEEN DEALING WITH THE MAZDA DEALER AT 635 RIVERDALE ST WEST SPRINGFIELD AND THEY BEEN TELLING ME THAT THEY NEED TO OTHER THE PART AND THEY WILL CALL ME WHEN THEY HAVE IT SO THEY CAN FIX THE PROBLEM I BEEN CALLING THEM EVERY MONTH AND THEY KEEP TELLING ME THE SAME STORY HOW LONG I NEED TO WAIT IF SOMETHING HAPPEN TO ME OR MY CAR THEY WILL PAY FOR EVERYTHING? THAT IS THE ONLY TRANSPORTATION THAT I HAVE AND I USE MY CAR TO WORK EVERY DAY SO I WANT TO KNOW HOW LONG MOTHS MORE I NEED TO KEEP WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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