Mazda CX-5 Complaints (2014)

377 consumer complaints on file.

#11217712June 4, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CARS ELECTRICAL WILL NOT SHUT OFF AFTER PUTTING IN PARK. CAR CAN BE PUT INTO GEAR AFTER BEING PUT INTO PARK. THIS IS A KNOWN ISSUE TO THE DEALER, AND WAS TOLD TO CALL AND MAKE FORMAL COMPLAINT TO MAZDA. THEY WILL.NOT HELP. THIS IS A SERIOUS ISSUE, BATTERY COULD DIE, LEAVING PERSON STRANDED OR CAR COULD ROLL AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217723June 4, 2019
POWER TRAIN
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION DOES NOT TURN OFF. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217254June 1, 2019
ELECTRICAL SYSTEM
VEHICLE WOULD NOT SHUT OFF EVEN WHEN IN PARK. DEFECTIVE SHIFTER MODULE PART NUMBER KD31-46-100F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208425May 18, 2019
UNKNOWN OR OTHER
WHEN TURNING OFF MY CAR WITH PUSH BUTTON STARTER, IT WILL NOT TURN OFF THE RADIO SCREEN AND RADIO ON DASH. IT TAKES MANY TIMES OF STARTING AND TURNING CAR OFF. THIS COULD BE DANGEROUS IN HAVING IT STAY ON IF YOU ARE NOT AWARE THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203200April 23, 2019
POWER TRAIN
I AM HAVING ISSUES WITH TURNING THE CAR OFF. FREQUENTLY, I WILL PARK THE CAR, ENSURE THE AUTOMATIC TRANSMISSION IS ENGAGED IN "PARK", PUT MY FOOT ON THE BRAKE AND HIT THE OFF BUTTON (KEYLESS). THE ACCESSORY POWER WILL REMAIN ON AND THE CAR WILL ALERT ME THAT THE VEHICLE IS STILL "ON", EVEN THOUGH EVERYTHING SHOULD BE OFF. I WILL HAVE TO TRY MULTIPLE TIMES TO TURN THE CAR ON AND OFF, EVEN ENGAGING IN REVERSE, DRIVE, ETC AND THEN TRYING TO TURN OFF BEFORE IT FINALLY TURNS OFF FULLY. LOOKING FOR MORE INFORMATION ONLINE, I FOUND THERE ARE MANY OTHER CX-5 OWNERS WHO ARE HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196414April 15, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION SAFETY SWITCH WHICH ALLOWS RECOGNIZES THE GEAR SELECTOR SWITCH IS IN THE P POSITION IS FAULTY/DEFECTIVE. DEFECTIVE SWITCH IS A SAFETY CONCERN AS WILL NOT ALLOW VEHICLES TO COMPLETELY TURN OFF. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A MAINTENANCE BULLETIN ON MANY AFFECTED 2013 AND 2014 MODEL VEHICLES. THIS STARTED HAPPENING RANDOMLY 3 YEARS AGO, BUT HAS PROGRESSED TO 3-4 TIMES PER WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194864April 9, 2019
POWER TRAIN
MY CAR HAS 58,283 MILES AND I NEED A NEW DIFFERENTIAL. I HAVE NEVER EVEN HAD A DIFFERNTIAL REPLACED ON ANY OF MY PRIOR CARS. I HAVE HAD CARS WITH OVER 200,000 MILES. THIS IS A COSTLY FIX AND I FEEL IT SHOULD NOT HAPPEN TO A CAR AT THIS MILEAGE. I BOUGHT THE CAR USED AT ABOUT 23,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192451March 29, 2019
ELECTRICAL SYSTEM
WHEN TURNING THE CAR OFF, THE CAR DOESN'T TURN OFF ALL THE WAY AND DRAINS THE BATTERY. . I HAD TO BUY A NEW BATTERY AND ENDED UP GETTING HAVING TO HAVE MY CAR TOWED IN. MAZDA ISSUED A SERVICE BULLETIN FOR THIS IN 2015 (FOR 2013 MODELS) AND UPDATED IN 2016 TO INCLUDE 2014 MODELS: HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF. THE WARNING LIGHTS ALL COME ONE WHILE YOU ARE DRIVING. VERY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191368March 25, 2019
ELECTRICAL SYSTEM
TAKATA RECALL RECALL FROM NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189851March 18, 2019
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WON'T SHUT COMPLETELY OFF. INFOTAINMENT SYSTEM REMAINS ON, DOORS WON'T LOCK AND KEY FOBS WON'T WORK. ALL AFTER PRESSING THE START BUTTON IN ORDER TO SHUT IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187460March 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE ENGINE WAS IN DRIVE AND THE BRAKE PEDAL WAS FULLY DEPRESSED. THE CAR WAS STOPPED FOR AT LEAST 5 SECONDS- AT WHICH POINT THE ENGINE STARTS TO REV, LOUD CLUNK FROM BEHIND AND THE CAR JUMPS FORWARD AT LEAST 5 FEET. FEELS AS THOUGH WAS HIT FROM BEHIND. IN ADDITION, THE CAR SUDDENLY STARTS TO REV UP TO 4000-5000 RPM WHILE AT STOP AND WHILE DRIVING LOCALLY (NOT HIGHWAY DRIVING)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187205March 16, 2019
ELECTRICAL SYSTEM
WHEN PLACING THE SHIFTER IN PARK AND TURNING THE CAR OFF, THE ENGINE SHUTS OFF BUT NOT THE ELECTRONICS. WHEN RETURNING TO THE CAR, IT MAY NOT START DUE TO DRAINED BATTERY. ON LINE REPORTS SHOW MANY MAZDAS HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186695March 14, 2019
ELECTRICAL SYSTEM
THE BLUETOOTH PANDORA USB AUX CD DOES NOT LIGHT UP ON THE STEREO SCREEN EVERYTHING ELSE WORK EXCEPT ALL THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185525March 9, 2019
ELECTRICAL SYSTEM
THERE IS A FAULTY SENSOR ISSUE WITH MAZDA CX-5 CIRCA 2014 WHERE IT DOESN'T REGISTER THE CAR IS IN PARK AND THUS THE ELECTRONIC ON/OFF WON'T TURN THE CAR OFF PROPERLY. IT TURNS THE ENGINE OFF BUT LEAVES THE REST OF THE ELECTRICAL SYSTEM ON AND CAN LEAD TO MANY DEAD BATTERY SITUATIONS. HERE ARE SEVERAL FORUMS DETAILING THE SITUATION: HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2014/ELECTRICAL/WILL_NOT_COMPLETELY_SHUT_DOWN.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849 THIS CAN LEAD TO UNSAFE CONDITIONS STRANDING PEOPLE WITH A DEAD CAR THROUGH A FAULTY PART. IMAGINE, SOMEONE NEEDING TO ESCAPE THE CALIFORNIA WILDFIRE OR EVACUATE ONLY TO BE BLOCKED BY THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184027March 4, 2019
ELECTRICAL SYSTEM
IGNITION DOES NOT TURN OFF WHEN PRESSING THE START/STOP BUTTON. MINE HAS BEEN DOING THIS FOR ABOUT A YEAR PERIODICALLY. IT WAS CORRECTED BY PLACING IT IN PARK WITH SLIGHT ADDED FORCE. IT'S NOW ESCALATED TO THE POINT WHERE THE FORCE IS BECOMING EXCESSIVE AND MAY DAMAGE OTHER COMPONENTS. THE PROBLEM AND FIX IS LISTED HERE. HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA IF YOU SEARCH IN GOOGLE '2014 MAZDA CX-5 IGNITION STAYS ON' YOU'LL SEE IT'S A COMMON ISSUE. WHEN PART KDY0-46-040 IS MALFUNCTIONING YOU ARE UNABLE TO SECURE YOUR CAR. THE DOORS WILL NOT LOCK, THE ALARM WILL NOT ARM AND THE BATTERY CONTINUES TO DRAIN IF YOU DO NOT MANUALLY TURN OFF THE RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181213February 19, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, UNKNOWN OR OTHER
THE SHIFTER DOESN'T STAY IN PARK. THE CAR DOES NOT SHUT OFF WHEN YOU PUSH THE BUTTON. YOU HAVE TO WIGGLE THE GEARSHIFT, TAKE IT IN AND OUT OF PARK, AND PUSH THE BUTTON MULTIPLE TIMES BEFORE IT WILL WORK AND SHUT THE CAR OFF. TOOK IT TO DEALERSHIP 2/19/2019 AND THE KDYO-46-040 SWITCH HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180631February 17, 2019
ELECTRICAL SYSTEM
THE CAR ACCESSORIES STAY ON AFTER TURNING THE CAR OFF. THIS MAKES THE CAR BATTERY RUN DOWN. ALSO LEAVES THE CAR IN A MODE WHERE SOMEONE COULD POSSIBLY STEAL IT EASIER. ONCE THIS STARTED HAPPENING IT RANDOMLY OCCURS DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176668February 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY WIFE COMPLAINED ABOUT HOW SHE TRIED TO ACCELERATE AND IT DIDN'T WORK ONE RANDOM TIME WHILE SHE WAS DRIVING. I TOOK IT AROUND THE NEIGHBORHOOD TO TEST IT OUT. I WASN'T EVEN OUT OF MY BLOCK BEFORE THE INCIDENT HAPPENED. I WAS IN THE MIDDLE OF A TURN AND EVERYTHING JUST STOPPED. I WAS GOING LESS THAN 10 MPH WHEN IT HAPPENED. SEVERAL LIGHTS CAME ON ON THE DASHBOARD. THE TRACTION CONTROL LIGHT, THE AT LIGHT, THE TPMS LIGHT, AND THE CHECK ENGINE LIGHT. SOMETHING BAD HAPPENED AND THIS COULD HAVE KILLED SOMEONE HAD IT HAPPENED ON THE HIGHWAY. I TURNED THE CAR OFF AND ON AND NOW ONLY THE CHECK ENGINE LIGHT IS ON. I WAS ABLE TO DRIVE IT AGAIN AT THAT POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173907February 4, 2019
ELECTRICAL SYSTEM
VEHICLE SOMETIMES DOES NOT COMPLETELY SHUT-OFF WHEN SHIFTING INTO "PARK" AND PRESSING 'START/OFF' BUTTON. ACCESSORY FUNCTIONS REMAIN 'ON'. WARNING LIGHT STATES "PLEASE SHIFT INTO 'PARK'". SOMETIMES REQUIRES MULTIPLE ATTEMPTS SHIFTING OUT OF AND BACK INTO 'PARK' BEFORE ALL SYSTEMS SHUTDOWN WHEN PRESSING 'START/OFF' BUTTON. BASED ON NUMEROUS OTHER DRIVERS HAVING SIMILAR ISSUES, APPEARS TO BE PROBLEM WITH THE SHIFTER SWITCH (PART# KDY046040). VERY IRRITATING HAVING TO DEAL WITH THIS PROBLEM...MAZDA NEEDS TO DO RECALL ON THIS, IMO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173710February 2, 2019
ELECTRICAL SYSTEM
REPLACED BATTERY JANUARY 29, 2019. BATTERY NOT HOLDING A CHARGE IT GOES COMPLETELY DEAD AFTER NOT DRIVING ONE DAY. THERE IS NO OBVIOUS CAUSE AS TO WHY THE BATTERY IS DRAINED DEAD NO LIGHTS ON NO DASH LIGHTS NO NOTHING INDICATING THAT THE BATTERY SHOULD GO DEAD . UPON CHECKING THE INTERNET THERE HAVE BEEN MANY OTHER INSTANCES WHERE THIS PROBLEM HAS ALSO HAPPENED WITH THIS YEAR MAKE AND MODEL. PROBLEM MAY LIE WITHIN THE MAZDA ELECTRICAL SYSTEM ITSELF AND HARD FOR THE MANUFACTURE DEALER OR CAR OWNER TO IDENTIFY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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