Mazda CX-5 Complaints (2014)

377 consumer complaints on file.

#11233838July 22, 2019
UNKNOWN OR OTHER
MAZDA CX-5 SWITCHER SHIFT PART NUMBER KDY046040 WENT BAD ON MY VEHICLE AND MANY OTHERS. THIS SHOULD BE A RECALL BUT SOMEONE WAS TOLD BY MAZDA CORPORATE THAT IT IS NOT A DANGEROUS ISSUE THEREFORE WON'T BE A RECALL. MEANWHILE THOUSANDS OF PEOPLE ARE PAYING TO REPLACE A FAULTY PART!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234007July 22, 2019
SERVICE BRAKES
SINCE PURCHASED, THE VEHICLE DRIVER NOTED BRAKE PEDAL WAS "SOFT" WHEN BRAKING THE VEHICLE. THERE WAS NOT ENOUGH PRESSURE IN THE MASTER CYLINDER SYSTEM, IN WHICH THE BRAKE DID NOT RETURN APPROPRIATELY. THE PADS DID NOT PERFORM, SO ALL THE INTERIOR ROUTERS GRINDED. THE VEHICLE HAD CONSISTENT MOVEMENT ON A WEEKLY BASIS AND THE MILEAGE ON THE CAR DOES NOT WARRANT ALL FOUR ROTORS AND PAD HAVING TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233548July 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHEN SHIFTING INTO PARK, UNABLE TO SHUT OFF ENGINE AS CAR DOES NOT RECOGNIZE IT IS IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232171July 16, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY VEHICLE DOES NOT COMPLETELY SHUT OFF WHEN THE START BUTTON IS PUSHED. IT GOES INTO AUXILIARY MODE. IF LEFT THE VEHICLE WILL STAY RUNNING UNTIL THE BATTERY DIES. THIS CAN BE RESOLVED AT TIMES BY RESTARTING THE CAR, SHIFTING IT OUT OF PARK, BACK INTO PARK AND THEN SHUTTING THE CAR OFF AGAIN..THIS MAY NEED TO BE DONE MORE THAN ONCE AND SOMETIMES YOU HAVE TO MOVE THE CAR A LITTLE TO GET IT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232222July 16, 2019
ELECTRICAL SYSTEM
AUXILIARY SYSTEM WILL NOT TURN OFF WHEN THE CAR IS TURNED OFF! THE ENGINE SHUTS OFF BUT THE IGNITION STAYS IN ACCESSORY MODE. HAVE TO TAP BRAKES, GEAR SHIFT, AND SOMETIMES STOP/START CAR AGAIN,WHILE REPEATEDLY PRESSING THE IGNITION STARTER BUTTON. IT'S COMPLETELY RANDOM AND IT HAS DRAINED MY CAR BATTERY TO THE POINT WHERE IT DIED AND MY CAR HAD TO BE JUMP STARTED. THERE ARE MULTIPLE ONLINE FORUMS FROM OTHER PEOPLE HAVING THESE EXACT SAME ISSUES WITH THIS MAZDA. THE DEALERSHIP IS TRYING TO CHARGE $145 JUST TO RUN DIAGNOSTICS ON THIS. THIS IS A SERIOUS PROBLEM AND A SAFETY LIABILITY. I CAN'T BELIEVE THAT MAZDA HAS NOT RECALLED THIS MALFUNCTION. THEY SHOULD BE 100% RESPONSIBLE FOR REPLACING THE SWITCH UNIT. THIS HAS HAPPENED TO WAY TOO MANY PEOPLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231874July 15, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER THE ENGINE TURNED OFF, THE ELECTRICAL POWER REMAINED ACTIVE. IN ORDER FOR THE ELECTRICAL SYSTEM TO TURN OFF, THE CONTACT HAD TO PRESS THE START BUTTON AND MANEUVER THE GEAR SHIFTER NUMEROUS TIMES. IN ADDITION, THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-2242523981. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230747July 10, 2019
ELECTRICAL SYSTEM
RADIO WILL NOT TURN OFF WHEN THE CAR TURNS OFF. VEHICLE IS IN PARK AND AFTER PRESSING THE START/STOP BUTTON THE RADIO WILL NOT TURN OFF. LEAVING THE RADIO ON DRAINS THE BATTERY. IF I START THE CAR IN PUT IN ANOTHER GEAR AND BACK TO PARK AND PRESSING THE START/STOP BUTTON IT SOMETIMES TURNS THE RADIO OFF AND OTHER TIMES IT DOES NOT. THE ENGINE HOWEVER WILL TURN OFF. THE CAR IS STATIONARY WHEN THIS HAPPENS. I DID LOOK ONLINE AND IT HAPPENS FREQUENCY TO MAZDA CX-5 2014 VEHICLES BECAUSE THERE IS A VIDEO ON HOW TO REPLACE THE PARK SWITCH PART TO CORRECT THE ISSUE. ALSO, THE TECHNICIAN AT THE MAZDA DEALERSHIP WHERE I GOT THE PARK SWITCH INSTALLED COMMENTED THAT HE SEES A LOT OF CUSTOMERS WITH THIS ISSUE. THAT IS WHY I THINK IT SHOULD BE RECALLED AND FIXED BY MAZDA. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230475July 9, 2019
ELECTRICAL SYSTEM
WHEN TURNING OFF THE CAR, IT DOES NOT RECOGNIZE THAT YOU ARE IN THE PARK POSITION AND IT DOES NOT SHUT DOWN PROPERLY. ACCESSORIES SUCH AS THE RADIO AND DISPLAYS DO NOT TURN OFF. THERE ARE NUMEROUS REPORTS ONLINE SAYING THIS IS DUE TO A FAULTY SHIFTER SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230119July 8, 2019
ELECTRICAL SYSTEM
FAULTY (DEFECTIVE) SHIFTER SWITCH (PART# KDYO-46-040.) PROHIBITS THE CAR FROM TURNING OFF RELIABLY WHEN PUT "IN PARK." THIS NEEDS TO BE CATEGORIZED AS AN OFFICIAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229485July 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHEN PUTTING THE VEHICLE IN PARK, THE VEHICLE OFTEN DOES NOT FULLY TURN OFF (GOES INTO ACCESSORY MODE). IT SEEMS TO BE A SHIFTER ISSUE, OR IT DOES NOT KNOW IT'S IN PARK. I HAVE SEEN MANY SIMILAR REPORTS ON THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229052July 2, 2019
ELECTRICAL SYSTEM
WHEN TURNING THE CAR OFF, THE ENGINE STOPS BUT THE CAR DOES NOT COMPLETELY TURN OFF. I HAVE TO PUT THE CAR IN REVERSE, MOVE IT, PUT IT BACK IN PARK, AND TRY AGAIN. IT HAS TAKEN UP TO 5 TIMES TO TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228762July 1, 2019
UNKNOWN OR OTHER
WHEN I TURN THE CAR OFF, THE ENGINE SHUTS OFF BUT THE REST OF THE CAR DOES NOT COMPLETELY TURN OFF - THE RADIO, FAN, LIGHTS STAY ON. TO FIX I USUALLY JUST HAVE TO MOVE THE SHIFTER FROM PARK TO REVERSE TO DRIVE MULTIPLE TIMES QUICKLY AND THEN TRY AND TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228464June 30, 2019
ELECTRICAL SYSTEM
WHEN THE WEATHER IS HOT, THE CAR WON'T SHUT OFF. THIS HAPPENS MOSTLY ON SHORT TRIPS. THE ENGINE TURNS OFF BUT THE DOOR LOCKS DON'T FUNCTION AND THE RADIO AND OTHER STUFF STAYS ON. IT CAN RUN YOUR BATTERY DOWN WHICH IS UNSAFE, IT HAPPENS WHEN THE CAR IS IN PARK AND YOU PUSH THE POWER BUTTON TO SHUT IT DOWN. THEY SAID I HAD TO AGREE TO $150 FOR DIAGNOSE. THEY SAID THE SHIFTER HAS TO BE REPLACED FOR $600. THEY LET THE AIR OUT OF MY TIRES. I HAD THEM AT 34. THEY WROTE 34 BUT THE LIGHT CAME ON TO INDICATE LOW TIRE PRESSURE. THREE TIRES HAD 30 PSI AND ONE HAD 34 PSI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222448June 25, 2019
ELECTRONIC STABILITY CONTROL (ESC)
2014 CX-5 DOESN'T TURN OFF PROPERLY. I PRESS THE START/STOP ENGINE BUTTON, BUT IT CAN'T SENSE MY CAR IS IN PARK, SO THE DASH AND RADIO REMAINS ON, KILLING THE BATTERY AS A RESULT. THIS OCCURS WHEN PARKING THE CAR IN PARKING LOTS AND MY GARAGE. GETTING IT TO TURN OFF REQUIRES TURNING THE ENGINE OFF/ON OVER AND OVER AGAIN WHILE USING FORCE TO JIGGLE THE SHIFT LEVER BACK AND FORTH, WHICH CAN TAKE SEVERAL MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222501June 25, 2019
ELECTRICAL SYSTEM
I PARKED THE CAR IN MY GARAGE AND TURNED THE CAR OFF BUT THE RADIO CONSOLE STAYED ON SO I STARTED THE CAR AND SHUT OFF 4-5 TIMES THEN WENT IN THE HOUSE. THIS MORNING THE BATTERY WAS DEAD. I CHECKED THIS PROBLEM ONLINE AND FOUND MANY PEOPLE HAVING THE SAME ISSUE AND IT SEEMS TO BE A PARKING SENSOR PART # KDY046040
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222209June 24, 2019
STRUCTURE:BODY
THE SUNROOF GLASS SHATTERED SUDDENLY WHILE I WAS DRIVING ON THE HIGHWAY. I WAS GOING 70-75 MPH AT THE TIME. THERE WERE NO OTHER CARS AROUND AND THE WEATHER WAS PERFECT SO I DO NOT THINK ANYTHING HIT THE SUNROOF. I HAD BOTH THE SUNROOF AND INTERIOR COVER CLOSED COMPLETELY AT THE TIME. THE SOUND WHEN IT SHATTERED WAS VERY LOUD AND THANKFULLY I WAS NOT IN TRAFFIC. SINCE THE COVER WAS CLOSED, IT PREVENTED THE BROKEN GLASS FROM RAINING DOWN ON MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221453June 20, 2019
ELECTRICAL SYSTEM
CAR WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221074June 18, 2019
ELECTRICAL SYSTEM
WHEN PLACED IN PARK AND THE BUTTON PUSHED TO TURN CAR OFF THE ENGINE TURNS OFF BUT THE ACCESSORIES STAY ON. THEN YOU HAVE TO RESTART SEVERAL TIMES EACH TIME TAKING OUT OF PARK AND BACK IN TO FINALLY GET IT TO WORK. I'VE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'M TIRED OF THERE NOT BEING A RECALL FOR THIS. THERE ARE A LOT OF COMPLAINTS FOR THIS PROBLEM SO MAZDA NEEDS TO DO THE RIGHT THING AND FIX IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221079June 18, 2019
ELECTRICAL SYSTEM
THE START/STOP BUTTON FLASHES AMBER INSTEAD OF GREEN WHEN STARTING CAR. DEALER SAID MY BATTERIES IN MY KEYLESS ENTRY NEEDED TO CHANGED WHICH THEY DID AND IT DIDN'T SOLVE THE PROBLEM. SOMEONE ON A MAZDA BOARD SAID TO DISCONNECT THE NEGATIVE SIDE OF THE BATTERY FOR JUST A MINUTE TO RESET THE COMPUTER AND IT WILL GO BACK TO GREEN WHICH I DID BUT THEY LASTS ABOUT 3-4 DAYS THEN YOU HAVE TO DO IT AGAIN. SOME SENSOR MUST BE BAD THAT IT DOESN'T RECOGNIZE THAT THE KEYLESS ENTRY IS IN THE VEHICLE OR THINKS THE BATTERIES ALWAYS NEED TO BE CHANGED. VERY AGGRAVATING TO HAVE TO KEEP DOING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218949June 10, 2019
ELECTRICAL SYSTEM
AFTER SHIFTING THE GEAR TO PARK, ELECTRICAL WILL NOT SHUT OFF. FORMAL COMPLAINT WAS MADE TO MAZDA, BUT THEY WILL NOT HELP. BATTERY WILL BE DRAINED IF NOT ABLE TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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