Mazda CX-5 Service Bulletins (2019)
561 manufacturer communications on file.
- April 12, 2023•Document ID: 10235418Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 09-019-23
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
Associated Products (7)Associated Documents - April 3, 2023•Document ID: 10235414Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-23a
- Date Added:
- May 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Associated Products (38)2022 Mazda CX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda3+ 18 moreAssociated Documents - March 21, 2023•Document ID: 10233669Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SA-016-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummaryThere are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
Associated Products (64)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 moreAssociated Documents - March 7, 2023•Document ID: 10233564Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
Associated Products (5)Associated Documents - March 1, 2023•Document ID: 10233704Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY
- Mfr Comm. #:
- SA-012-23
- Date Added:
- April 4, 2023
- Manufacturer:
- MAZDA
SummarySome customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Associated Products (64)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 moreAssociated Documents - February 28, 2023•Document ID: 10232280Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT; AIR BAGS
- Mfr Comm. #:
- 08-002-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.
Associated Products (9)Associated Documents - February 28, 2023•Document ID: 10232299Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-016-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySpeedometer replacement procedure
Associated Products (179)2023 Mazda CX-52023 Mazda CX-92023 Mazda MX-52022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda6+ 159 moreAssociated Documents - February 16, 2023•Document ID: 10232279Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM; SEAT BELTS; SEAT BELTS:STATUS INDICATOR SWITCH; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 08-001-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
Associated Products (6)Associated Documents - February 16, 2023•Document ID: 10232274Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-005-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose according to the instructions on MGSS online. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.
Associated Products (19)2022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6Associated Documents - February 13, 2023•Document ID: 10232276Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 04-001-23a
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryFront Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateâs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
Associated Products (11)Associated Documents - February 10, 2023•Document ID: 10232269Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-002-23a
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head.
Associated Products (10)Associated Documents - February 9, 2023•Document ID: 10232284Service Bulletin/Repair InstructionsBACK OVER PREVENTION; UNKNOWN OR OTHER; VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Mfr Comm. #:
- 09-011-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This concern may be caused by the following: The space between the mirror frame and the inner base may be too tight to allow for proper movement. Due to insufficient water tightness, water enters the electric fold-in unit and results in corrosion damage. The friction around the folding mechanism shaft may become increased.
Associated Products (4)Associated Documents - February 9, 2023•Document ID: 10232304Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; VISIBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SA-010-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Associated Products (36)2023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda3+ 16 moreAssociated Documents - February 7, 2023•Document ID: 10232401Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- 09-008-23
- Date Added:
- March 4, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
Associated Products (12)Associated Documents - February 7, 2023•Document ID: 10232301Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-007-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummaryThe rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the coupling component to fit loosely. The pinion shaft head (3) then contacts the differential case and causes a crack.
Associated Products (17)Associated Documents - February 3, 2023•Document ID: 10232271Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-004-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure. DTC P0524:00 (Engine oil pressure too low), DTC P055F:00 (Engine oil pressure malfunction). The control software of the PCM has been modified to eliminate this concern. In addition, the production process has been modified to reduce contamination in the engine oil solenoid valve, oil pump, spacer and oil filter.
Associated Products (13)Associated Documents - February 3, 2023•Document ID: 10232266Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-001-23a
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. In most cases, DTCs P030X stores, but sometimes not. Sometimes the CHECK ENGINE light does not recognize this engine concern. This is caused by the variable valve in the exhaust manifold seizing and causing the exhaust port to become hot and the exhaust valve seat to wear unevenly, resulting in compression leakage. To eliminate this concern, the design of the exhaust manifold has been modified.
Associated Products (14)Associated Documents - February 1, 2023•Document ID: 10232300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-002-23
- Date Added:
- March 3, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
Associated Products (44)2023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 24 moreAssociated Documents - January 27, 2023•Document ID: 10230882Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-007/23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryThe rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and causes the coupling component to fit loosely. The pinion shaft head then contacts the differential case and causes a crack.
Associated Products (17)Associated Documents - January 23, 2023•Document ID: 10230902Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-006-23
- Date Added:
- February 2, 2023
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (38)2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-3+ 18 moreAssociated Documents