Mazda CX-5 Service Bulletins (2018)

634 manufacturer communications on file.

• June 5, 2023•Document ID: 10238697

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  SA-036-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.

  Associated Products (51)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-30+ 31 more
  Associated Documents

  • DownloadMC-10238697-0001.pdf↗
• June 5, 2023•Document ID: 10238663

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-008-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.

  Associated Products (31)

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  Associated Documents

  • DownloadMC-10238663-0001.pdf↗
• June 1, 2023•Document ID: 10238695

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-035-23

  Date Added:

  July 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

  Associated Products (41)

  2023 Mazda CX-52023 Mazda CX-92022 Mazda CX-52022 Mazda CX-92021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-5+ 21 more
  Associated Documents

  • DownloadMC-10238695-0001.pdf↗
• May 24, 2023•Document ID: 10237217

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-033-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

  Associated Products (34)

  2023 Mazda CX-52022 Mazda CX-52022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-9+ 14 more
  Associated Documents

  • DownloadMC-10237217-0001.pdf↗
• May 24, 2023•Document ID: 10237216

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-032-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (112)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 92 more
  Associated Documents

  • DownloadMC-10237216-0001.pdf↗
• May 17, 2023•Document ID: 10237215

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-031-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

  Associated Products (63)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 43 more
  Associated Documents

  • DownloadMC-10237215-0001.pdf↗
• May 17, 2023•Document ID: 10237199

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN

  Mfr Comm. #:

  05-002-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

  Associated Products (36)

  2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62017 Mazda CX-32017 Mazda CX-52017 Mazda CX-9+ 16 more
  Associated Documents

  • DownloadMC-10237199-0001.pdf↗
• May 9, 2023•Document ID: 10237197

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-007-23

  Date Added:

  June 4, 2023

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

  Associated Products (43)

  2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 23 more
  Associated Documents

  • DownloadMC-10237197-0001.pdf↗
• April 26, 2023•Document ID: 10235413

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-006-23

  Date Added:

  May 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

  Associated Products (19)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10235413-0001.pdf↗
• April 14, 2023•Document ID: 10235584

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-023-23

  Date Added:

  May 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inoperative Remote transmitters are inoperative This may be caused by a liquid spill at the front cup holder.

  Associated Products (6)

  2022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10235584-0001.pdf↗
• April 12, 2023•Document ID: 10235418

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  09-019-23

  Date Added:

  May 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

  Associated Products (7)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-5
  Associated Documents

  • DownloadMC-10235418-0001.pdf↗
• April 3, 2023•Document ID: 10235414

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-001-23a

  Date Added:

  May 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  Associated Products (38)

  2022 Mazda CX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda3+ 18 more
  Associated Documents

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• March 21, 2023•Document ID: 10233669

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SA-016-23

  Date Added:

  April 4, 2023

  Manufacturer:

  MAZDA

  Summary

  There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

  Associated Products (64)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 more
  Associated Documents

  • DownloadMC-10233669-0001.pdf↗
• March 1, 2023•Document ID: 10233704

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY

  Mfr Comm. #:

  SA-012-23

  Date Added:

  April 4, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

  Associated Products (64)

  2023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda6+ 44 more
  Associated Documents

  • DownloadMC-10233704-0001.pdf↗
• February 28, 2023•Document ID: 10232280

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT; AIR BAGS

  Mfr Comm. #:

  08-002-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.

  Associated Products (9)

  2020 Mazda CX-32020 Mazda CX-52019 Mazda CX-32019 Mazda CX-52018 Mazda CX-32018 Mazda CX-52017 Mazda CX-32017 Mazda CX-52016 Mazda CX-3
  Associated Documents

  • DownloadMC-10232280-0001.pdf↗
• February 28, 2023•Document ID: 10232299

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-016-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Speedometer replacement procedure

  Associated Products (179)

  2023 Mazda CX-52023 Mazda CX-92023 Mazda MX-52022 Mazda CX-52022 Mazda CX-92022 Mazda MX-52021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda6+ 159 more
  Associated Documents

  • DownloadMC-10232299-0001.pdf↗
• February 16, 2023•Document ID: 10232279

  Service Bulletin/Repair Instructions
  SEATS; ELECTRICAL SYSTEM; SEAT BELTS; SEAT BELTS:STATUS INDICATOR SWITCH; FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  08-001-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.

  Associated Products (6)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-5
  Associated Documents

  • DownloadMC-10232279-0001.pdf↗
• February 16, 2023•Document ID: 10232274

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-005-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose according to the instructions on MGSS online. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.

  Associated Products (19)

  2022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-52018 Mazda Mazda6
  Associated Documents

  • DownloadMC-10232274-0001.pdf↗
• February 13, 2023•Document ID: 10232276

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  04-001-23a

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate’s surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

  Associated Products (11)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52020 Mazda CX-52019 Mazda CX-52018 Mazda CX-52017 Mazda CX-52016 Mazda CX-52015 Mazda CX-52014 Mazda CX-52013 Mazda CX-5
  Associated Documents

  • DownloadMC-10232276-0001.pdf↗
• February 9, 2023•Document ID: 10232304

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; VISIBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  SA-010-23

  Date Added:

  March 3, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

  Associated Products (36)

  2023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-32019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda62018 Mazda CX-32018 Mazda CX-52018 Mazda Mazda3+ 16 more
  Associated Documents

  • DownloadMC-10232304-0001.pdf↗