Mazda CX-5 Service Bulletins (2013)

824 manufacturer communications on file.

November 11, 2013•Document ID: 10111000
Service Bulletin/Repair Instructions
STRUCTURE:BODY:BUMPERS
Mfr Comm. #:
09-001-13-2750a
Date Added:
August 10, 2017
Manufacturer:
MAZDA
Summary
While driving at approx. 60 mph or more, some vehicles may exhibit a chirp noise from rear right end of the vehicle. The chirp noise may be caused by the right side rear bumper stay hook (A) contacting the bumper reinforce-ment (B) at high speed. The shape of the reinforcement hole has been changed on both sides to eliminate the noise. Also, pads have been added to the bumper stay to prevent contact noise.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10111000-0001.pdf↗
November 11, 2013•Document ID: 10110999
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
02-005-13-2793a
Date Added:
August 10, 2017
Manufacturer:
MAZDA
Summary
Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (A) due to front strut bearing damage when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to the upper housing of the front strut bearing being damaged when applying excessive force to the bearing during customer use. To eliminate the noise, the material and production method of the front strut bearing has been changed.
Associated Products (3)
2014 Mazda CX-5 2014 Mazda Mazda6 2013 Mazda CX-5
Associated Documents
- Download MC-10110999-0001.pdf↗
November 11, 2013•Document ID: 10110998
Service Bulletin/Repair Instructions
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM
Mfr Comm. #:
09-031-13-2843
Date Added:
August 10, 2017
Manufacturer:
MAZDA
Summary
Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system.?The warning lamp stays ON even after the ignition switch is turned OFF.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10110998-0001.pdf↗
November 11, 2013•Document ID: 10110997
Service Bulletin/Repair Instructions
EQUIPMENT; SEATS
Mfr Comm. #:
09-032-13-2849
Date Added:
August 10, 2017
Manufacturer:
MAZDA
Summary
Some vehicles, equipped with a 4:2:4 split type rear seat, may exhibit a rattling noise when driving on rough roads. The noise is heard around the latch area of the rear center seat back, as shown below. This concern may be caused by a rubber stopper that has come off the rear center seat back bracket. The seat bracket contacts the striker and causes the noise.The shape of the rubber stopper and center seat back bracket have been changed to eliminate the noise.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10110997-0001.pdf↗
November 11, 2013•Document ID: 10110996
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
04-004-13-2853
Date Added:
August 10, 2017
Manufacturer:
MAZDA
Summary
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (69)
2014 Mazda CX-5 2014 Mazda CX-9 2014 Mazda Mazda2 2014 Mazda Mazda3 2014 Mazda Mazda5 2014 Mazda Mazda6 2014 Mazda MX-5 2013 Mazda CX-5 2013 Mazda CX-9 2013 Mazda Mazda2 2013 Mazda Mazda3 2013 Mazda Mazda5 2013 Mazda Mazda6 2013 Mazda MX-5 2012 Mazda CX-7 2012 Mazda CX-9 2012 Mazda Mazda2 2012 Mazda Mazda3 2012 Mazda Mazda5 2012 Mazda Mazda6+ 49 more
Associated Documents
- Download MC-10110996-0001.pdf↗
November 11, 2013•Document ID: 10110995
Service Bulletin/Repair Instructions
WHEELS
Mfr Comm. #:
02-009-13-2854
Date Added:
August 10, 2017
Manufacturer:
MAZDA
Summary
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.-Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appear-ance Care in the Maintenance and Care section.-DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.-DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient tem-perature before cleaning.-Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.-Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty.
Associated Products (68)
2014 Mazda CX-5 2014 Mazda CX-9 2014 Mazda Mazda2 2014 Mazda Mazda3 2014 Mazda Mazda5 2014 Mazda Mazda6 2014 Mazda MX-5 2013 Mazda CX-5 2013 Mazda CX-9 2013 Mazda Mazda2 2013 Mazda Mazda3 2013 Mazda Mazda5 2013 Mazda Mazda6 2013 Mazda MX-5 2012 Mazda CX-7 2012 Mazda CX-9 2012 Mazda Mazda2 2012 Mazda Mazda3 2012 Mazda Mazda5 2012 Mazda Mazda6+ 48 more
Associated Documents
- Download MC-10110995-0001.pdf↗
November 11, 2013•Document ID: 10060530
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-032-13
Date Added:
March 31, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10060530-0001.pdf↗
November 11, 2013•Document ID: 10059744
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
09-001-13
Date Added:
March 16, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10059744-0001.pdf↗
November 11, 2013•Document ID: 10059472
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
02-005-13
Date Added:
March 16, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10059472-0001.pdf↗
November 11, 2013•Document ID: 10054803
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SB-09-031-13
Date Added:
February 27, 2014
Manufacturer:
MAZDA
Summary
MAZDA: DOOR FAILS TO OPEN WHEN USING ADVANCED KEYLESS SYSTEM, DRIVER SIDE POWER WINDOW FAILS TO OPERATE, AND AFTER IGNITION SWITCH IS OFF, WARNING LAMP STAYS ON. MODEL 2013-2014 CX-5. *PE
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10054803-0001.pdf↗
October 31, 2013•Document ID: 10097803
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-010-13-2774A
Date Added:
April 24, 2017
Manufacturer:
MAZDA
Summary
SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10097803-0001.pdf↗
October 31, 2013•Document ID: 10097761
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
09-028-13-2848
Date Added:
April 24, 2017
Manufacturer:
MAZDA
Summary
SOME VEHICLES MAY EXHIBIT A WHITE STAIN RUNNING DOWN THE FRONT DOOR(S), WHICH ORIGINATES FROM UNDER THE OUTER DOOR MIRROR. THIS IS CAUSED WHEN WATER (CONTAINING WHITE CORROSION) IS GENERATED INSIDE THE DOOR MIRROR BASE, THEN DRAINS DOWN THE DOOR PANEL CAUSING A POOR APPEARANCE CONCERN. THE DOOR MIRROR BASE WAS ORIGINALLY DESIGNED TO DRAIN WATER TO THE OUTSIDE OF THE DOOR. THE SHAPE OF THE DOOR MIRROR BASE GASKET HAS BEEN MODIFIED TO NOW DRAIN WATER TO THE INSIDE OF THE DOOR. REPLACING THE GASKET SHOULD ELIMINATE THIS CONCERN.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10097761-0001.pdf↗
October 31, 2013•Document ID: 10060522
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
09-028-13
Date Added:
March 31, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10060522-0001.pdf↗
October 31, 2013•Document ID: 10060476
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-010-13
Date Added:
March 31, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10060476-0001.pdf↗
October 28, 2013•Document ID: 10097805
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
07-002-13-2842
Date Added:
April 24, 2017
Manufacturer:
MAZDA
Summary
A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS CAUSED BY CONDENSATION, DUST, AND POLLEN WITHIN THE COOLING UNIT. THIS CONDITION IS USUALLY WORSE DURING HIGH HUMIDITY CONDITIONS. MAZDA AIR COOLING COIL COATING IS AVAILABLE TO ENCAPSULATE THE MOLD TO REDUCE ODORS. IF THE PRODUCT IS PROPERLY APPLIED, IT CAN EFFECTIVELY REDUCE THE MUSTY/MILDEW ODOR FOR UP TO THREE YEARS.NOTE:SEE PARTS INFORMATION FOR MAZDA AIR COOLING COIL COATING AND KIT PART NUMBERS.
Associated Products (77)
2014 Mazda CX-5 2014 Mazda CX-9 2014 Mazda Mazda2 2014 Mazda Mazda3 2014 Mazda Mazda5 2014 Mazda Mazda6 2014 Mazda MX-5 2013 Mazda CX-5 2013 Mazda CX-9 2013 Mazda Mazda2 2013 Mazda Mazda3 2013 Mazda Mazda5 2013 Mazda Mazda6 2013 Mazda MX-5 2012 Mazda CX-7 2012 Mazda CX-9 2012 Mazda Mazda2 2012 Mazda Mazda3 2012 Mazda Mazda5 2012 Mazda Mazda6+ 57 more
Associated Documents
- Download MC-10097805-0001.pdf↗
October 24, 2013•Document ID: 10097809
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
09-002-13-2732A
Date Added:
April 24, 2017
Manufacturer:
MAZDA
Summary
SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10097809-0001.pdf↗
October 24, 2013•Document ID: 10097808
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
09-013-13-2795A
Date Added:
April 24, 2017
Manufacturer:
MAZDA
Summary
SOME VEHICLES EQUIPPED WITH A 4:2:4 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.THIS CONCERN MAY BE CAUSED BY EITHER OF THE FOLLOWING:INSUFFICIENT REMOTE CABLE TENSION DUE TO INCORRECT ADJUSTMENT POSITION (A) OF THE REMOTE CABLE.THE CABLE BALL (B) GETS SEIZED ON SHARP EDGES INSIDE THE CYLINDER.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10097808-0001.pdf↗
October 24, 2013•Document ID: 10060483
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
09-013-13
Date Added:
March 31, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10060483-0001.pdf↗
October 24, 2013•Document ID: 10059749
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
09-002-13
Date Added:
March 16, 2016
Manufacturer:
MAZDA
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10059749-0001.pdf↗
October 9, 2013•Document ID: 10097811
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
06-002-13-2829
Date Added:
April 24, 2017
Manufacturer:
MAZDA
Summary
SOME VEHICLES MAY EXHIBIT A CLACKING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE:THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION.THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT (A) GETS STUCK WITH THE STEERING GEAR HOUSING. THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED TO ELIMINATE THIS NOISE.
Associated Products (2)
2014 Mazda CX-5 2013 Mazda CX-5
Associated Documents
- Download MC-10097811-0001.pdf↗

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