Mazda CX-5 Service Bulletins (2013)
824 manufacturer communications on file.
- March 5, 2014•Document ID: 10059505Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 05-004-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - February 25, 2014•Document ID: 10098013Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- 09-016-14-2885
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Associated Products (3)Associated Documents - February 21, 2014•Document ID: 10098018Service Bulletin/Repair InstructionsSTEERING:COLUMN
- Mfr Comm. #:
- 09-013-14-2888
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A BUZZING NOISE FROM THE STEERING COLUMN WHEN DRIVING ON ROUGH ROADS OR PASSING OVER SPEED BUMPS. THIS BUZZING NOISE MAY BE CAUSED BY THE LOWER STEERING COLUMN COVER (A) CONTACTING THE STEERING WHEEL ADJUSTMENT LOCK LEVER (B). TO CORRECT THE PROBLEM, FELT IS ATTACHED TO THE STEERING COLUMN COVER.
Associated Products (4)Associated Documents - February 21, 2014•Document ID: 10060486Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 09-013-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - February 14, 2014•Document ID: 10098019Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 05-002-14-2894
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT THE ATX FAIL-SAFE FUNCTION WORKING WITH THE FOLLOWING SYMPTOMS: THE VEHICLE SPEED DOES NOT INCREASE WITH ENGINE SPEED THE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTED. THE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE. FAIL-SAFE FUNCTION OPERATION: IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS). EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.
Associated Products (6)Associated Documents - February 14, 2014•Document ID: 10059497Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 05-002-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - February 11, 2014•Document ID: 10061479Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES
- Mfr Comm. #:
- RF-14-04
- Date Added:
- April 12, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - February 7, 2014•Document ID: 10098026Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 09-005-14-2875A
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP. MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.
Associated Products (2)Associated Documents - February 7, 2014•Document ID: 10098024Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-011-14-2890
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummaryTHE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.
Associated Products (8)Associated Documents - February 7, 2014•Document ID: 10060481Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-011-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (8)Associated Documents - February 7, 2014•Document ID: 10060460Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 09-005-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - February 7, 2014•Document ID: 10060455Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-003-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)Associated Documents - February 4, 2014•Document ID: 10098028Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 04-003-14-2886
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Associated Products (2)Associated Documents - February 4, 2014•Document ID: 10061519Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 04-003-14
- Date Added:
- April 12, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)Associated Documents - January 31, 2014•Document ID: 10097977Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-010-14-2873A
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummaryAN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Associated Products (7)Associated Documents - January 30, 2014•Document ID: 10097978Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-010-14-2873
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummaryAN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Associated Products (7)Associated Documents - January 30, 2014•Document ID: 10060479Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-010-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (7)Associated Documents - January 30, 2014•Document ID: 10060478Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-010-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (7)Associated Documents - January 24, 2014•Document ID: 10098001Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-008-14-2870
- Date Added:
- April 27, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A FRAYED FRONT SEAT BACK TRIM, WHICH CAUSES A POOR APPEARANCE CONCERN. THIS MAY OCCUR UNDER SPECIAL CONDITIONS WHERE THE CUSTOMER RUBS AGAINST THE SEAT BACK TRIM WHEN ENTERING OR EXITING THE VEHICLE. IF THE CUSTOMER WEARS CLOTHES DESIGNED WITH METAL ACCESSORIES (I.E. JEWELRY, TACK, ZIPPER OR VELCRO), THE DAMAGE MAY OCCUR.
Associated Products (2)Associated Documents - January 24, 2014•Document ID: 10097982Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:FOG LIGHTS
- Mfr Comm. #:
- 09-007-14-2878
- Date Added:
- April 26, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
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