Mazda CX-5 Service Bulletins (2013)
824 manufacturer communications on file.
- November 24, 2014•Document ID: 10098885Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 09-049-14-2980
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummaryWHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
Associated Products (69)2016 Mazda CX-52016 Mazda Mazda62015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda52015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda22014 Mazda Mazda52014 Mazda Mazda62014 Mazda MX-52013 Mazda CX-52013 Mazda CX-92013 Mazda Mazda22013 Mazda Mazda32013 Mazda Mazda52013 Mazda Mazda62013 Mazda MX-5+ 49 moreAssociated Documents - November 18, 2014•Document ID: 10098888Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 09-020-14-2913C
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).NAVIGATION SYSTEM FREEZES.MESSAGE WAITING FOR VALID GPS SIGNAL IS SHOWN IN THE MENU BAR OF NAVIGATION DISPLAY FOR SEVERAL MINUTES.VEHICLE SYMBOL IS OFF ROAD WHILE DRIVING / WRONG POSITION OF VEHICLE ON MAP.MAP IS ROTATING WHEN VEHICLE IS PARKED OR WHILE DRIVING.NAVIGATION SCREEN DONT APPEAR AFTER DEPRESSING NAVIGATION BUTTON. THEN IT DOES NOT RECOVER BY OPERATING ACC OFF TO ON POSITION.UNEXPECTED STOPPING VOICE CONTROL MESSAGE, USUALLY WHEN STARTING THE VEHICLE.CURRENT CAR POSITION (CCP) TURNING 180 DEGREES WHEN DRIVING IN REVERSE.THE MESSAGE WAITING FOR A VALID GPS SIGNAL APPEARS.RED SCREEN WITH MESSAGE "PROBLEM WITH MAP".YELLOW SCREEN WITH MESSAGE "INSERT SD CARD".NO MAP FOUND ERROR AND SD CARD CONTAINS A MAP.SCREEN TEMPORARILY GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) FOR 2 MINUTES DURING STARTUP. AFTERWARDS, THE NAVIGATION WILL NOT START UNTIL THE IGNITION IS CYCLED.SCREEN GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) DURING STARTUP.SCREEN LOCKS UP TO A "BLACK SCREEN.VEHICLE ICON JUMPS AROUND OR VIBRATES.IF NAVIGATION BUTTON IS PRESSED DURING AUDIO SCREEN, THE SCREEN FREEZES AND THE TOUCH SCREEN BECOMES INOPERATIVE.
Associated Products (9)Associated Documents - November 18, 2014•Document ID: 10060502Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-020-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (8)Associated Documents - November 11, 2014•Document ID: 10098891Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
- Mfr Comm. #:
- 09-048-14-2975A
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN THAT THE FUEL GAUGE SHOWS EMPTY AND/OR THE DISTANCE-TO-EMPTY ON THE MULTI-INFORMATION DISPLAY (MID) INDICATES 0 WITH A CERTAIN AMOUNT OF FUEL REMAINING IN THE TANK.THIS MAY BE A NORMAL OPERATION OF THE FAIL-SAFE FUNCTION:1.IF FOREIGN MATERIAL (CONTAINED IN A POOR-QUALITY FUEL) ADHERES TO THE FUEL GAUGE SENDER UNIT, THE FAIL-SAFE FUNC-TION INITIATES BY FORCING THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY TO INDICATE ZERO FUEL AMOUNT.2.IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED BY SHAKING OF THE FUEL DURING DRIVING OR REFUELING, THE FUEL GAUGE WILL RETURN TO A NORMAL READING, BUT THE DISTANCE-TO-EMPTY WILL CONTINUE TO READ 0 UNTIL THE NEXT REFUEL-ING OF 3 US GALLONS (10 LITERS) OR MORE.TO CORRECT THE PROBLEM THE FOLLOWING CHANGE HAS BEEN MADE:1.THERE IS NO MASS-PRODUCTION CHANGE TO PREVENT ADHESION OF FOREIGN MATERIAL TO THE FUEL GAUGE SENDER UNIT. SO THE FACT REMAINS UNCHANGED THAT THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY INDICATE ZERO FUEL AMOUNT WHEN FOREIGN MATERIAL ADHERES TO THE FUEL GAUGE SENDER UNIT, AND THE FAIL-SAFE FUNCTION INITIATES.2.TO EQUALIZE THE RECOVERY TIMING FROM THE FAIL-SAFE MODE, THE LOGIC HAS BEEN CHANGED SO THAT THE DISTANCE-TO-EMPTY RECOVERS FROM 0 TO A NORMAL READING IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED (AT THE SAME TIME AS THE FUEL GAUGE).
Associated Products (7)Associated Documents - November 11, 2014•Document ID: 10060871Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
- Mfr Comm. #:
- 09-048-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (7)Associated Documents - November 6, 2014•Document ID: 10098894Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
- Mfr Comm. #:
- 09-048-14-2975
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN THAT THE FUEL GAUGE SHOWS EMPTY AND/OR THE DISTANCE-TO-EMPTY ON THE MULTI-INFORMATION DISPLAY (MID) INDICATES 0 WITH A CERTAIN AMOUNT OF FUEL REMAINING IN THE TANK.THIS MAY BE A NORMAL OPERATION OF THE FAIL-SAFE FUNCTION:1.IF FOREIGN MATERIAL (CONTAINED IN A POOR-QUALITY FUEL) ADHERES TO THE FUEL GAUGE SENDER UNIT, THE FAIL-SAFE FUNC-TION INITIATES BY FORCING THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY TO INDICATE ZERO FUEL AMOUNT.2.IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED BY SHAKING OF THE FUEL DURING DRIVING OR REFUELING, THE FUEL GAUGE WILL RETURN TO A NORMAL READING, BUT THE DISTANCE-TO-EMPTY WILL CONTINUE TO READ 0 UNTIL THE NEXT REFUEL-ING OF 3 US GALLONS (10 LITERS) OR MORE.TO CORRECT THE PROBLEM THE FOLLOWING CHANGE HAS BEEN MADE:1.THERE IS NO MASS-PRODUCTION CHANGE TO PREVENT ADHESION OF FOREIGN MATERIAL TO THE FUEL GAUGE SENDER UNIT. SO THE FACT REMAINS UNCHANGED THAT THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY INDICATE ZERO FUEL AMOUNT WHEN FOREIGN MATERIAL ADHERES TO THE FUEL GAUGE SENDER UNIT, AND THE FAIL-SAFE FUNCTION INITIATES.2.TO EQUALIZE THE RECOVERY TIMING FROM THE FAIL-SAFE MODE, THE LOGIC HAS BEEN CHANGED SO THAT THE DISTANCE-TO-EMPTY RECOVERS FROM 0 TO A NORMAL READING IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED (AT THE SAME TIME AS THE FUEL GAUGE).
Associated Products (7)Associated Documents - November 6, 2014•Document ID: 10060870Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
- Mfr Comm. #:
- 09-048-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (7)Associated Documents - November 4, 2014•Document ID: 10098895Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- 02-004-14-2976
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.
Associated Products (67)2016 Mazda CX-52016 Mazda Mazda62015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda32015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda22014 Mazda Mazda32014 Mazda Mazda62014 Mazda MX-52013 Mazda CX-52013 Mazda CX-92013 Mazda Mazda22013 Mazda Mazda32013 Mazda Mazda62013 Mazda MX-52012 Mazda CX-7+ 47 moreAssociated Documents - November 4, 2014•Document ID: 10059471Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- 02-004-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (87)2016 Mazda CX-52016 Mazda Mazda62015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda32015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda22014 Mazda Mazda32014 Mazda Mazda52014 Mazda Mazda62014 Mazda MX-52013 Mazda CX-52013 Mazda CX-92013 Mazda Mazda22013 Mazda Mazda32013 Mazda Mazda52013 Mazda Mazda6+ 67 moreAssociated Documents - October 31, 2014•Document ID: 10098846Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 09-020-14-2913B
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).NAVIGATION SYSTEM FREEZES.MESSAGE WAITING FOR VALID GPS SIGNAL IS SHOWN IN THE MENU BAR OF NAVIGATION DISPLAY FOR SEVERAL MINUTES.VEHICLE SYMBOL IS OFF ROAD WHILE DRIVING / WRONG POSITION OF VEHICLE ON MAP.MAP IS ROTATING WHEN VEHICLE IS PARKED OR WHILE DRIVING.NAVIGATION SCREEN DONT APPEAR AFTER DEPRESSING NAVIGATION BUTTON. THEN IT DOES NOT RECOVER BY OPERATING ACC OFF TO ON POSITION.UNEXPECTED STOPPING VOICE CONTROL MESSAGE, USUALLY WHEN STARTING THE VEHICLE.CURRENT CAR POSITION (CCP) TURNING 180 DEGREES WHEN DRIVING IN REVERSE.THE MESSAGE WAITING FOR A VALID GPS SIGNAL APPEARS.RED SCREEN WITH MESSAGE "PROBLEM WITH MAP".YELLOW SCREEN WITH MESSAGE "INSERT SD CARD".NO MAP FOUND ERROR AND SD CARD CONTAINS A MAP.SCREEN TEMPORARILY GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) FOR 2 MINUTES DURING STARTUP. AFTERWARDS, THE NAVIGATION WILL NOT START UNTIL THE IGNITION IS CYCLED.SCREEN GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) DURING STARTUP.SCREEN LOCKS UP TO A "BLACK SCREEN.VEHICLE ICON JUMPS AROUND OR VIBRATES.
Associated Products (9)Associated Documents - October 31, 2014•Document ID: 10060498Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-020-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (9)Associated Documents - October 30, 2014•Document ID: 10060453Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 09-002-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - October 23, 2014•Document ID: 10098854Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 07-002-14-2964
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN ABOUT NO COOL AIR FROM THE VENTS WHEN THE AIR CONDITIONER (A/C) IS ON. THIS CON-CERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION AND WERE USED DURING PRODUCTION. A/C REFRIGERANT LEAKS FROM IMPROPER BRAZING AT A JOINT. TO CORRECT THE PROBLEM, THE PRODUCTION AND INSPECTION CONTROL OF THE EVAPORATOR HAVE BEEN IMPROVED.
Associated Products (6)Associated Documents - October 23, 2014•Document ID: 10059743Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- 07-002-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)Associated Documents - October 17, 2014•Document ID: 10098864Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 09-044-14-2971
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT LOW OR NO SOUND FROM SOME (OR ALL) OF THE BOSE AUDIO SYSTEM SPEAKERS (I.E. LEFT AND RIGHT FRONT DOOR SPEAKERS, FRONT CENTER SPEAKER AND LEFT AND RIGHT D-PILLAR SPEAKERS).THE POWER AMPLIFIER, WHICH CONTROLS THE OUTPUT TO THE SPEAKERS MAY BE INOPERATIVE DUE TO THE OCCURRENCE OF PAR-ASITIC RESISTANCE IN THE CIRCUIT.
Associated Products (3)Associated Documents - October 17, 2014•Document ID: 10098863Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-017-14-2973
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURING TRANSPORT MODE (ROOM FUSE 15A REMOVED). TRANSPORT MODE IS CANCELED WHEN ROOM FUSE 15A IS INSTALLED OR THE VEHICLE ODOMETER IS MORE THAN 12.4MI (20KM).
Associated Products (10)Associated Documents - October 17, 2014•Document ID: 10060864Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 09-044-14
- Date Added:
- March 31, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)Associated Documents - October 17, 2014•Document ID: 10059444Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-017-14
- Date Added:
- March 16, 2016
- Manufacturer:
- MAZDA
SummarySUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (9)Associated Documents - October 15, 2014•Document ID: 10098865Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 00-003-14-2970
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummaryIN SUPPORT OF SKYACTIV MANUAL TRANSMISSION MODELS, MAZDA WILL SHIP TO ALL DEALERS ONE (1) NEW SPECIAL SER-VICE TOOL (SST). THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDAS TOOL VENDOR SNAP-ON TOOLS, STARTING IN MID-OCTOBER 2014.THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST.
Associated Products (9)Associated Documents - October 10, 2014•Document ID: 10098866Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-043-14-2966
- Date Added:
- May 11, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT CORROSION ON THE UPPER SHROUD MEMBER WHERE THE HOOD STOPPER RUBBER MAKES CON-TACT (A). THE PAINT SURFACE IS DAMAGED BY THE HOOD STOPPER RUBBER, WHICH CAUSES CORROSION AND A POOR APPEAR-ANCE CONCERN. A PROTECTION SEAL HAS BEEN ATTACHED TO THE UPPER SHROUD MEMBER TO PREVENT PAINT DAMAGE.
Associated Products (1)Associated Documents