Mazda CX-5 Service Bulletins (2013)
824 manufacturer communications on file.
- October 7, 2015•Document ID: 10105522Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-15-3054B
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
Associated Products (7)Associated Documents - October 7, 2015•Document ID: 10105520Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- 09-039-15-3097
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT RUST (A) ON THE LIFTGATE OPENING AROUND THE LEFT AND/OR RIGHT SIDE STOPPER (B). THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
Associated Products (4)Associated Documents - September 29, 2015•Document ID: 10101457Service Bulletin/Repair InstructionsWHEELS:HUB
- Mfr Comm. #:
- 03-006-15-3086
- Date Added:
- May 31, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.
Associated Products (7)Associated Documents - September 28, 2015•Document ID: 10101459Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE
- Mfr Comm. #:
- 01-023-15-3084
- Date Added:
- May 31, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
Associated Products (12)Associated Documents - September 16, 2015•Document ID: 10101466Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-015-15-3064A
- Date Added:
- May 31, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 °F (0 °C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P011A:00: ECT SENSOR NO.1/NO.2 PERFORMANCE PROBLEM THIS IS CAUSED BY ERROR DETECTION LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.
Associated Products (11)Associated Documents - August 25, 2015•Document ID: 10105504Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:POWER ADJUST; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 09-034-15-3068
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE MOTOR MOUNTING BRACKET (A) HAS BEEN MODIFIED TO INCREASE ITS STRENGTH.
Associated Products (7)Associated Documents - August 18, 2015•Document ID: 10105462Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 09-008-15-2991C
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. IPOD ERROR MESSAGE FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME.
Associated Products (9)Associated Documents - August 12, 2015•Document ID: 10105465Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 06-001-15-3054A
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
Associated Products (7)Associated Documents - August 12, 2015•Document ID: 10105464Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Mfr Comm. #:
- 09-032-15-3061
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE. AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS.
Associated Products (3)Associated Documents - August 7, 2015•Document ID: 10105481Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 09-030-15-3073
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummaryMAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
Associated Products (88)2016 Mazda CX-32016 Mazda CX-52016 Mazda CX-92016 Mazda Mazda32016 Mazda Mazda62016 Mazda MX-52015 Mazda CX-52015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda32015 Mazda Mazda52015 Mazda Mazda62015 Mazda MX-52014 Mazda CX-52014 Mazda CX-92014 Mazda Mazda22014 Mazda Mazda32014 Mazda Mazda52014 Mazda Mazda62014 Mazda MX-5+ 68 moreAssociated Documents - August 7, 2015•Document ID: 10105468Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 09-031-15-3076
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummaryTHE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.
Associated Products (9)Associated Documents - August 6, 2015•Document ID: 10105501Service Bulletin/Repair InstructionsENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-018-15-3070
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM BATTERY VOLTAGE LOW INPUT AS A PAST MALFUNCTION, THE CUSTOMER WILL NOT NOTICE IT (NO WARNING LIGHT ILLUMINATED), BUT THE DTC MAY BE FOUND DURING A VEHICLE SERVICE. P2507 IN THIS SITUATION IS ONLY APPLICABLE ON 2016 AND LATER MODELS. THIS IS CAUSED BY THE ENGINE BEING STARTED 3 OR MORE TIMES AFTER A SHORT DURATION OF ENGINE OFF (LESS THAN 15 SECONDS) WITH THE ROOM FUSED REMOVED.
Associated Products (12)Associated Documents - August 4, 2015•Document ID: 10105507Service Bulletin/Repair InstructionsEQUIPMENT:MECHANICAL
- Mfr Comm. #:
- 09-029-15-3062
- Date Added:
- June 7, 2017
- Manufacturer:
- MAZDA
SummaryON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE INNER-CABLE TO CORRODE AND SEIZE. TO CORRECT THE PROBLEM, A FLANGE HAS BEEN ADDED TO THE FUEL FILLER LID OPENER LEVER (A) TO PREVENT WATER FROM FLOWING ALONG THE LEVER TO THE FUEL FILLER LID CABLE.
Associated Products (12)Associated Documents - July 21, 2015•Document ID: 10099418Service Bulletin/Repair InstructionsSTEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- 06-001-15-3054
- Date Added:
- May 17, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
Associated Products (7)Associated Documents - July 14, 2015•Document ID: 10213458Service Bulletin/Repair InstructionsPARKING BRAKE
- Mfr Comm. #:
- 0400215
- Date Added:
- June 6, 2022
- Manufacturer:
- MAZDA
SummaryElectric parking brake (EPB) warning light on/EPB will not release in cold weather
Associated Products (2)Associated Documents - July 14, 2015•Document ID: 10099427Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- Mfr Comm. #:
- 09-004-15-3000A
- Date Added:
- May 17, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT AN INOPERATIVE SEAT WARMER (OR SEAT HEATER) ON THE DRIVER AND/OR PASSENGER SEAT. WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.
Associated Products (5)Associated Documents - July 14, 2015•Document ID: 10099420Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 01-014-15-3055
- Date Added:
- May 17, 2017
- Manufacturer:
- MAZDA
SummaryFREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES. ALL SKYACTIV ENGINES EQUIPPED WITH OIL PRESSURE SWITCH PART NUMBER PE01-18-501A ARE APPLICABLE TO THIS ISSUE.
Associated Products (12)Associated Documents - June 24, 2015•Document ID: 10099232Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 09-025-15-3057
- Date Added:
- May 16, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE AUDIO SUPPLIER HAS BEEN IMPROVED TO ELIMINATE THESE CONCERNS.
Associated Products (8)Associated Documents - June 19, 2015•Document ID: 10099235Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE
- Mfr Comm. #:
- 01-005-15-3030A
- Date Added:
- May 16, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00, P0301:00, P0302:00, P0303:00 AND/OR P0304:00 STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 °F (-10 °C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.
Associated Products (5)Associated Documents - June 17, 2015•Document ID: 10099265Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-011-15-3051A
- Date Added:
- May 16, 2017
- Manufacturer:
- MAZDA
SummarySOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 °F (0 °C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO. 1 MISFIRE DETECTED P0302:00: CYLINDER NO. 2 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. THE PCM MAY DETECT A FALSE MISFIRE UNDER THE SUBJECT CONDITIONS AND MAY FALL INTO FAIL SAFE MODE. TO ELIMINATE THIS CONCERN, THE PCM CONTROL LOGIC HAS BEEN CHANGED.
Associated Products (6)Associated Documents