Mazda 626 Complaints

3,130 consumer complaints on file.

#10070499January 15, 2004
POWER TRAIN
I PURCHASED MY 626LX USED IN THE YEAR 2001. WHEN TEST DRIVING IT, I FELT A LIGHT KICK TO THE CAR. THE SALESMAN TOLD ME IT WAS A SPECIAL FEATURE OF THE TRANSMISSION. THAT IT ACTS AS A V6 BUT ONLY A 4 CYLINDER SO IT WILL SAVE ME ON GAS. IN TAKING THE DEALERS WORD, I PURCHASED THE VEHICLE BELIEVING IT WAS IN FINE CONDITION. AFTER A WEEK OF HAVING IT, IT WAS KICKING HARDER. I TOOK IT TO A MAZDA DEALER TO HAVE IT EXAMINED, WHEN ALL I WAS TOLD IS, IT CHECKED OUT OK. THEY SAID IT WAS A CHARACTERISTIC OF THE VEHICLE. NOW, AFTER ALL THE RUN AROUND OF TAKING IT TO ALL THE AUTO SHOPS I KNOW FOR DIFFERENT OPINIONS. ACCORDING TO ONE OF THE PROFESSIONAL TRANSMISSION SHOPS, I HEAR THE WORSE DIAGNOSE OF WHAT I WAS AFRAID OF INITIALLY. THAT THE TRANSMISSION NEEDS REPLACING. I TOOK IT BACK TO THE SAME MAZDA DEALER TO HAVE THEM REDIAGNOSE IT SINCE THEY WERE THE ONES THAT HAD SAID IT WAS FINE JUST EIGHT MONTHS PREVIOUS. THEN THEY TOLD ME, THE TRANSMISSION INDICATES AN INTERNAL PROBLEM. THAT IT SHOULD BE REPLACED. SO ANOTHER $100 BUCKS LATER FOR A 10 MINUTE DIAGNOSE, I FIND MY CAR WAS DEFECTIVE FROM THE FIRST DAY I GOT IT! IN TAKING MY VEHICLE BACK TO THE DEALER I GOT IT FROM, ALL I GOT WAS, LET?S GET YOU INTO SOMETHING ELSE, BUT OF COURSE WE?LL HAVE TO DEDUCT ANY COST IT WILL TAKE TO FIX IT TO RESELL IT. SO I WENT HIGHER; I TOOK IT TO MAZDA CORPORATION..( I WAS TIRED OF DEALING WITH THIS FOR ALMOST TWO YEARS ALREADY) I EXPLAINED MY PROBLEM WITH THEM AND THEY TOLD ME TO WRITE A LETTER. I WAS FRUSTRATED IN HAVING TO WAIT AND WAIT SO I CALLED BACK A WEEK LATER TELLING THEM MY STORY AGAIN BUT TO A DIFFERENT PERSON. I RESEARCHED ALL TYPES OF FACTS FROM EVERY SOURCE TO USE AGAINST MAZDA ABOUT THE EXACT MODEL OF THE 626 I HAVE. WHEN READING EVERY DOCUMENT I HAD IN MY HAND CONFRONTING THEIR DEFECTS IN THE VEHICLE, THE REP. TOLD ME SHE?LL TAKE IT TO HER MANAGER AND CALL ME BACK. A DAY LATER, SHE DID. SHE ALSO TOLD ME THAT THEY?LL PAY FOR THE TRANSMISSION AS LONG AS I PAY FOR THE LABOR ($600).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070619January 15, 2004
AIR BAGS
MY HUSBAND WAS DRIVING OUR 2001 MADZA 626 WITH ABOUT 59000 MILES (CAN'T BE ACCURATE BECAUSE IT IS STILL IN THE SHOP). HE HIT A PICK-UP TRUCK FROM BEHIND WHILE GOING APPROXIMALLY 40 MILES PER HOUR. A CAR IN FRONT OF THE TRUCK STOPPED QUICKLY WHEN THE LIGHT CHANGED. WHEN THE TRUCK STOPPED, HE WAS NOT ABLE TO STOP. THE TRUCK HAD A LARGE IRON ROUND BUMPER GUARD. MY HUSBAND HEAD HIT THE STEERING WHEEL ALONG WITH HIS BODY BEING THROW FORWARD. THE AIRBAGS DID NOT DEPLOY. BECAUSE OF HIS HEAD INJURY AND BACK PAIN HE HAD TO BE TRANSPORTED TO HOSPITAL. HE IS STILL HAVING HEADACHES. BECAUSE WE ONLY HAVE THE MINUM FULL COVERAGE ALL OF HIS HOSPITAL BILLS AND COST OF THE TRANSPORT IS ON US. WE HAVE NOT RECEIVED ALL OF THE HOSPITAL BILLS, BUT THE TRANSPORT ITSELF IS OVER $900. HE ALSO WAS NOT ABLE TO GO TO WORK FOR THREE DAYS. IF THE AIRBAGS HAD DEPLOYED HE WOULD NOT HAVE HIT HIS HEAD AND BEEN THROWN FORWARD. THE COST OF THE CAR REPAIRS ARE $3,800. THE DATE OF THIS ACCIDENT WAS OCTOBER 20,2003. THE AIRBAGS HAS NOT BEEN LOOKED INTO AT THE BODY SHOP AND THE CAR IS ALMOST READY. I FEEL THIS IS A DEFECT IN THE CAR. I AM CONCERNED THAT IF ANOTHER ACCIDENT OCCURS, THIS WILL HAPPEN AGAIN WITH GREATER INJURIES OR MAYBE DEATH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10070672January 15, 2004
AIR BAGS
MY WIFE STRUCK A CURB WITH THE RIGHT-FRONT TIRE AT ABOUT 25-30 MPH. THE DRIVERS SIDE AIRBAG DEPLOYED, THOUGH NOT THE PASSENGER SIDE. WHEN I LOOKED ON THE DOT WEBSITE I FOUND THAT 97 626 DRIVERS-SIDE AIRBAGS HAD BEEN RECALLED FOR DEPLOYING TOO EASILY. WHEN I SPOKE WITH THE DEALER THEY SAID THAT MY VIN WAS NOT COVERED UNDER THAT RECALL. MY INSURANCE COMPANY PAID FOR THE REPAIR, LESS OUR $300 DEDUCTIBLE, AND PUT IN A COMPLAINT ON THE AIRBAG. BECAUSE THEY WERE PAYING AROUND $1800, I THOUGHT THE INSURANCE COMPANY WOULD INVESTIGATE THE AIRBAG DEPLOYMENT. MY QUESTION IS, IF THERE WAS NOTHING WRONG WITH MY CAR, WHY DID THE AIRBAG DEPLOY WHEN THERE WAS NO BODY DAMAGE, AND WHY DIDN'T THE PASSENGER SIDE AIRBAG DEPLOY WHEN THE PASSENGER SIDE WHEEL WAS STRUCK? EITHER THE DRIVER'S SIDE DEPLOYS TOO EASILY, OR THE PASSENGER SIDE DOESN'T DEPLOY WHEN IT SHOULD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10068982January 15, 2004
ENGINE AND ENGINE COOLING
EXTERNAL SPRING IN THE TIMING BELT TENSIONER BROKE AND CAUSED THE TIMING BELT TO BREAK. 1998 MAZDA 626 CARS WERE RECALLED FOR THIS PROBLEM, BUT ONLY THE CARS MANUFACTURED FROM AUG 1997 TO AUGUST 1998. THIS DID NOT COVER MY CAR. THE RECALL SHOULD BE EXTENDED PAST AUGUST 1998.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053162January 14, 2004
AIR BAGS
AIRBAGS DEPLOYED WHILE DRIVING ON A SURFACE STREET WITHOUT BRAKING. DRIVING 30 MILES AND HOUR AND THE BAGS EXPLODED WITH NO IMPACT OF ANY KIND. I WAS BURNED AND BRUSED. MAZDA WILL NOT TAKE RESPONSIBILITY FOR THIS AND INSISTS THAT I HAVE MY INSURANCE PAY FOR REPAIR. THE BAGS WERE ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10053926January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
STATUS OF RECALL ON 1996 MAZDA 626.*MR CONSUMER INQUIRED AS TO THE STATUS OF GETTING THE VEHICLE RECALLED FOR THE TRANSMISSION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053043January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
O/D LIGHT STARTED FLASHING DURING A ROAD TRIP. WHEN I TURNED THE CAR OFF AND RESTARTED, FLASHING LIGHT WOULD STOP. SHORTLY AFTERWARDS THE ENGINE LIGHT CAME ON. WE CALLED THE MAZDA DEALER WHERE WE BOUGHT THE CAR AND THEY ADVISED THAT AS LONG AS THE ENGINE LIGHT WAS NOT FLASHING WE WERE SAFE TO DRIVE THE VEHICLE. IF THE O/D STARTING FLASHING AGAIN, CUT-OFF/RESTART. THEY ALSO ADVISED US TO GO TO AUTOZONE TO GET ENGINE CODE AND THEN CALL BACK. THE ENGINE CODE=P1744 AND PER THE SERVICE TECH AT MAZDA IT MEANT THAT THE TCC CYLINOID WAS EITHER STUCK; HANGING OR NEEDED TO BE REPLACED. WE ASKED IF WE COULD DRIVE THE CAR HOME (300MILES) - HE TOLD US YES BUT IF THE O/D LIGHT STARTED FLASHING TO CUT-OFF/RESTART. HE ALSO SAID THAT IF THE ENGINE LIGHT STARTED FLASHING THAT WE NEEDED TO STOP AND HAVE THE VEHICLE TOWED. THE ENGINE LIGHT DISILLUMINATED ALTOGETHER. WE WERE ON THE ROAD APPROXIMATELY 1 HOUR WHEN THE O/D LIGHT STARTED FLASHING. WE STOPPED AND SAW SMOKE BILLOWING FROM UNDER THE HOOD. WHEN WE LIFTED THE HOOD TRANSMISSION FLUID WAS ALL OVER EVERYTHING. WE TOWED CAR TO MAZDA DEALERSHIP. THE SERVICE TECH SAID THAT THE TRANSMISSION HAD OVERHEATED / PURGED THE TRANSMISSION FLUID/ AND BURNED SOME COMPONENTS IN TRANSMISSION WHICH RESULTED IN THE NEED FOR THE TRANSMISSION TO BE REPLACED. REPAIR BILL ESTIMATE = $2,900.00. THIS IS A FLAW OR DEFECT AS THE FAIL-SAFE COMPONENTS FAILED TO OPERATE PROPERLY IN THAT THE ENGINE LIGHT NEVER FLASHED TO WARN US AND TO THE CONTRARY THE LIGHT DISILLUMINATED GIVING THE FALSE APPEARANCE OF ALL THINGS BEING WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053107January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 MAZDA 626 ESV6 TRANSMISSION PROBLEMS SLIPS AND JERKS. THE TRANS HAS BEEN REPLACED IN THE EARLY 30K RANGE. IT IS NOW IN THE 63K RANGE AND STARTING AGAIN. PLEASE HELP. WE ARE BEING TOLD IT WILL COST US 2800 FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049927January 13, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING VEHICLE LOST POWER. VEHICLE WAS TOWED TO A REPAIR SHOP. MECHANIC STATED THAT THE TIMING BELT NEEDED TO BE REPLACED. *AK TIMING BELT AND TENSIONER DIDN'T CORRECT THE PROBLEM. A USED ENGINE WAS INSTALLED. EVEN THOUGH THERE WAS A RECALL FOR THIS MAKE, MODEL,YEAR AND MANUFACTURING DATE, THE CONSUMER'S VIN WASN'T IN THE RECALL SCOPE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053855January 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE CATALYTIC CONVERTER MALFUNCTIONED. ALSO, TORQUE CONVERTER BECAME DEFECTIVE, RESULTING IN MAJOR TRANSMISSION PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052716January 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 1997 MAZDA 626, 76,000 MILES SUFFERED TRANSMISSION FAILURE. REPAIR SHOP HAS INDICATED A REPLACEMENT COST OF $2500. I FEEL THIS IS AN EQUIPMENT FAILURE THAT OUGHT TO BE REIMBURSED BY MAZDA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053751January 9, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING AT 45 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE SUN ROOF. PULLED THE VEHICLE OUT OF THE ROAD, AND NOTICED THE SUN ROOF FRAME BROKE AND THE GLASS SHATTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052745January 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED! I BOUGHT THE CAR 3 MONTHS AGO FROM A DEALER AND THE TRANSMISSION IS NOW FINISHED. REBUILT THE TRANSMISSION AND THE DAY I TOOK IT HOME (I DIDN'T EVEN GET 5 MILES FROM THE SHOP ) THE SAME PROBLEM OCCURED. SLIPS IN AND OUT OF GEARS AT ALL SPEEDS, OD LIGHT COMES ON OUT OF NO WHERE. 2000 DOLLARS LATER I STILL DON'T HAVE MY CAR. THANX MAZDA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053570January 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45 MPH VEHICLE JERKED FORWARD. THEN VEHICLE STALLED. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052616January 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR HAS 79,170 MILES ON IT. I BORROWED MONEY & WORKED 2 JOBS TO MAKE THE PYMT. I WAS OKAY WITH THAT B/C I THOUGHT I PURCHASED A DEPENDABLE & RELIABLE CAR. TWO YEARS AGO W/O WARNING, WHILE SITTING AT A STOPLIGHT, MY CAR LUNGED FORWARD. I CALLED MY DEALERSHIP, & HAD THE CAR SERVICED. IT WASNT DIAGNOSED THAT I HAD TRANS. PROBLEMS TIL I WAS TRAVELING DOWN A BUSY HWY. IN EARLY MORNING RUSH HOUR TRAFFIC, THAT MY CAR LUNGED FORWARD AGAIN & LOST ALMOST 50% OF ITS POWER. IN AN INSTANT MY CAR WENT FROM TRAVELING AT 70+ MILES PER HOUR TO 40 MILES PER HOUR. I LOST MY ENTIRE TRANS. AT 57,000 MILES. MAZDA CORP. HELPED THAT TIME. I PAID $700 FOR LABOR, MAZDA PICKED UP THE REST. NOTE I HAD ALREADY PAID @ $1300 IN OTHER REPAIRS. TWO YEARS & 22,000 MILES LATER I AM FACING THE SAME PROBLEM AGAIN. I WAS TRAVELING FOR THE CHRISTMAS HOLIDAY. ABOUT AN HOUR INTO MY TRIP, MY OVERDRIVE LIGHT FLASHED OFF & MY CAR DOWNSHIFTED BY 20 MILES. WHEN I RETURNED HOME, I TOOK IT TO THE DEALERSHIP AGAIN. AFTER THE 2ND VISIT & MY PERSISTENCE TO DIG FOR THE TRUE PROBLEM, THE NEWS FROM MAZDA CORP. IS TRANS. FAILURE & ITS MY PROBLEM. AS I LISTEN TO OTHER NON- MAZDA CAR OWNERS, SAYING THEIR CARS HAVE CLOSE TO 200,000 MILES ON THEM WITH LITTLE OR NO PROBLEMS, I AM HURT, DISAPPOINTED & FRUSTRATED TO KNOW MY CAR WILL NEVER MAKE IT. I AM BEING FORCED TO BUY ANOTHER VEHICLE THAT I HAD NO PLANS TO BUY FOR A FEW MORE YEARS. I AM NOW GOING HAVE TO TAKE A HARD FINANCIAL HIT B/C MAZDA CORP. BUILT A CAR WITH REPEATED TRANS. FAILURES, & THEY WILL NOT HELP THEIR CUST. WHEN IT FAILS MORE THAN ONE TIME. THEY SHOULD REPLACE THE TRANS. FREE OF CHARGE; LABOR INCLUDED, & TELL THE CUST. THE FIX WILL NOT LAST. I TRUSTED MAZDA CORP. TO BUILD A RELIABLE, DEPENDABLE & SAFE VEHICLE. WHAT I HAVE IS A CAR WITH TRANS. FAILURES THAT HAS NEARLY COST ME MY LIFE, & IS PUTTING IN ME IN DEBT. THIS HAS GOT TO BE LEGALLY WRONG, & I KNOW ITS MORALLY WRONG. I WANT MONETARY RESTITUTION FOR THIS UNNECESSARY BURDEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052497January 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AT PRESENT I OWN A 1999 MAZDA 626ES AND AM EXTREMELY DISSATISFIED WITH MAZDA, FORD, AND THIS VEHICLE OVERALL. THE 626 HAS CAUSED ME A LOT OF HEADACHES AND MONEY. EVERY TIME I TURN AROUND THERES SOMETHING WRONG WITH THIS VEHICLE. I RECOGNIZE THAT ALL CARS MUST BE MAINTAINED ACCORDING TO THE DEALER SUGGESTED MAINTENANCE SCHEDULES TO GET THE FULL LIFE OUT OF THE VEHICLE (WHICH I DO), BUT THIS IS ABSOLUTELY PREPOSTEROUS! THE PRICIEST EXPENSE WAS THE TRANSMISSION THAT I REPLACED DECEMBER 2002. WITH A PRICE TAG OF $2900.00 FOR A REBUILT TRANSMISSION, YOU WOULD THINK IT WOULD BE REBUILT TO LAST LONGER THAN 1 YEAR. YEP, HERE IT IS JANUARY 2004 AND THE FORD TRANSMISSION THAT WAS PLACED IN MY CAR IS SLIPPING! AND OF COURSE, THE 12 MONTH, 12,000 MILE WARRANTY THE MAZDA DEALERSHIP OFFERS HAS NOW EXPIRED. I JUST FELT A NEED TO EXPRESS MY SINCERE DISAPPOINTMENT IN THE MAZDA BRAND. I KNOW THAT MAZDA HAS DONE AWAY WITH THE 626 AND HAVE REPLACED IT WITH THE MAZDA6&HOPE THE MAZDA/FORD MOTOR COMPANY HAS TAKEN PRIDE IN THERE NAME AND TRY TO REBUILD THERE CHARACTER AND BUILT A BETTER VEHICLE. I AM SO DISGUSTED WITH MAZDA, THAT ONE COULDNT PAY ME TO LOOK AT/CONSIDER TO STEP FOOT IN ANOTHER MAZDA AS LONG AS I HAVE BREATH IN MY BODY. DISGUSTED 626 OWNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052543January 6, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CAR DOOR OF MY MAZDA 626 1997, HAS A SAFETY DEFECT. THE FRONT PASSENGER DOOR DOES NOT STAY CLOSED AFTER IT HAS RAINED AND THEN THE NEXT MORNING WHEN IT REMAINS BELOW FREEZING TEMPERATURE. THE DOOR LOCKED AND WAS CLOSED, BUT FLEW OPEN WHEN I WAS DRIVING TO WORK. I STOPPED MY VEHICLE OPENED AND CLOSED THE DOOR AND RELOCKED IT, IT REMAINED CLOSED UNTIL I WENT AROUND A CORNER AND THE DOOR OPENED ON ITS OWN. THIS IS A SERIOUS SAFETY CONCERN.*AL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052548January 6, 2004
ELECTRICAL SYSTEM:HORN
VEHICLE HORN STUCK, WENT TO PRESS DOWN TO USE HORN AND IT WOULD NOT STOP WHEN RELEASED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052396January 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION REBUILT 1 YEAR AGO, AND HAS BEEN INTO THE SHOP TO BE FIXED 6 TIMES SINCE THAT. THE OVERDRIVE LIGHT FLASHES ON AND OFF, WHICH MEANS THERE IS STILL MORE TROUBLE WITH THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052405January 5, 2004
SEAT BELTS:FRONT:RETRACTOR
I HAVE A 1992 MAZDA 626, WITH AUTOMATIC FRONT SEAT BELT RETRACTORS. ABOUT SIX MONTHS AGO, THE RIGHT SIDE RETRACTOR FAILED, RESULTING IN AN EXTENDED BUZZING OF THE SEAT BELT ALARM, AND A DASHBOARD WARNING LIGHT THAT WOULD NOT GO OUT. MAZDA AGREED TO FURNISH THE PART, BUT LEFT ME WITH THE SIGNIFICANT LABOR COST. NOW THE LEFT SIDE HAS FAILED. I TOOK IT IN TO THE DEALER TODAY, THE SECOND BUSINESS DAY OF THE YEAR, AND THE SERVICE DEPARTMENT ADVISES ME THAT, AS OF THIS YEAR, MAZDA WILL NOT ASSIST IN THIS REPAIR AT ALL. THIS MALFUNCTION MAY PREVENT ME FROM OBTAINING A VALID SAFETY INSPECTION, AND THE COST OF THIS REPAIR WOULD BE NEARLY 1/2 THE PRESENT VALUE OF THE VEHICLE. I THOUGHT THERE WAS SOME NHTSA REQUIREMENT THAT THE MANUFACTURER HAD TO MAINTAIN THE SEAT BELT SYSTEM FROM MALFUNCTIONS, AND MAKE REPAIRS AT THEIR EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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