Lincoln Zephyr Complaints

240 consumer complaints on file.

#11041996November 1, 2017
AIR BAGS
TAKATA RECALL: I'VE BEEN WAITING FOR TAKATA AND FORD TO FIX THIS SERIOUS AND DANGEROUS AIRBAG PROBLEM FOR WELL OVER A YEAR. EVERY TIME I CONTACT THE LINCOLN DEALERSHIP I GET THE SAME ANSWER..."THEY HAVEN'T SHIPPED US THE PARTS YET." ARE THEY WAITING FOR THE CAR TO BECOME OBSOLETE OR DO THEY FIGURE THAT IT'S CHEAPER TO PAY FOR A 'LOSS'? NOW I'VE HEARD THAT TAKATA SETTLED WITH SOME CAR COMPANIES BUT NOT WITH FORD! THIS SITUATION HAS TO BE RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042150November 1, 2017
AIR BAGS
TAKATA RECALL:RECIEVED NOTICE OF RECALL JULY,2016.DIDNOT RECIEVE A NOTICE FROM FROM THE LINCOLN MOTOR COMPANY AS OF YET,TODAY IS 11/I/2017,THAT NEW AIR BAG IS AVAILABLE.I CANNOT BELIEVE THAT YOU WOULD ALLOW LINCOLN NOT TO REPLACE THE AIR BAG IN A TIMELY MANNER.I USED TO ENJOY DRIVING THE CAR BUT I DRIVE IT RARELY NOW BECAUSE OF SAFETY CONCERNS FOR ME AND MY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041590October 31, 2017
AIR BAGS
TAKATA RECALL: RECEIVED A NOTICE VIA MAIL IN REGARDS TO THIS RECALL. TRIED TO CALL THE PHONE NUMBERS LISTED FOR CLAIMS (FREE AIRBAG REPLACEMENT) AND GOT NOWHERE. IT'S A PRERECORDED MESSAGE THAT GIVES YOU NO OPTION TO SPEAK TO ANYONE ABOUT HAVING YOUR AIRBAGS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041816October 31, 2017
AIR BAGS
TAKATA RECALL. FORD DEALERSHIP SAID IT HAD NO FIX AND I HAD TO WAIT FOR LETTER. NO LETTER HAS COME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041572October 31, 2017
AIR BAGS
TAKATA RECALL WE RECEIVED NOTICE THAT THE PASSENGER FRONT AIRBAG IS ON RECALL. I CALLED TO GET IT FIXED, AND THE DEALERSHIP DOES NOT HAVE THE REPLACEMENT. I BELIEVE THIS HAS BEEN UNDER RECALL FOR OVER A YEAR NOW. IT NEEDS TO BE FIXED ASAP AS MY CHILDREN ARE USING THIS CAR! I DO NOT UNDERSTAND HOW IT HAS TAKEN ALL THE TIME WITHOUT A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041294October 30, 2017
AIR BAGS
TAKATA RECALL. A TIMELY SOLUTION TO THIS PROBLEM HAS NOT BEEN OFFERED. I RECEIVED THE RECALL NOTICE OVER A YEAR AGO. IT IS DANGEROUS TO DRIVE THIS CAR AND ONLY RIGHT THAT A SOLUTION BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041311October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (REEDMAN-TOLL LINCOLN, 1700 LINCOLN HWY, LANGHORNE, PA 19047) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041466October 30, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE ON THE AIRBAG RECALL FOR MY 2006 LINCOLN ZEPHYR AND THERE HASN'T BEEN A REPLACEMENT PART NOTICE TO HAVE THE PROBLEM FIXED. THIS VEHICLE IS DRIVEN DAILY AND DUE TO THE RISK OF INJURY AND/OR DEATH, THIS NEEDS REPLACED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040809October 28, 2017
AIR BAGS
TAKATA RECALL - RECALL HAS BEEN OPEN SINCE JUNE 2016 WITHOUT A CHANGE IN STATUS. THE RECALL IS STILL LISTED AS NO REMEDY AVAILABLE. I DON'T HAVE A SECONDARY VEHICLE TO DRIVE TO AVOID THE SAFETY CONCERN IS AN ACTIVE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040619October 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERRY FORD IN PEOTONE, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040349October 27, 2017
AIR BAGS
TAKATA RECALL, WHY IS TAKING THE CAR MANUFACTURERS SO,LONG TO GET THIS PROBLEM FIXED! RECEIVED NOTICE LAST JULY 2016!! HAVE NOT YET HAD A INCIDENT NOR DO,I WANT TO HAVE ONE, LET'S FIX THIS NOW!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039961October 26, 2017
AIR BAGS
AIR BAG HAS NOT BEEN REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040034October 26, 2017
AIR BAGS
I CAN NOT HAVE ANYONE SIT IN THE FRONT SEAT AS THAT WOULD BE DANGEROUS IF I HAD A CRASH AND THE DEFECTIVE AIRBAG WAS RELEASED MY HUSBAND IS 86 AND IT IS A BURDEN FOR HIM TO GET IN AND OUT OF THE BACK SEAT I AM ALSO LIMITED WITH THE NUMBER OF PEOPLE WHO CAN RIDE IN MY CAR BECAUSE NO ONE CAN GET IN THE FRONT PASSENGER SEAT THIS IS EXTREMELY ANNOYING TO ME AND MY HUSBAND THIS ANNOYANCE HAS BEEN GOING ON FOR MONTHS AS NO DEALER HAS OFFERED TO HELP EACH DEALER TELLS ME THE FORD COMPANY MUST RELEASE NEW AIRBAG PARTS ITS AMAZING THAT THIS SITUATION CAN GO ON FOR LONG IT IS TOTALLY UNFAIR PLEASE TELL ME IF THERE IS ANYWAY TO REMEDY THIS SITUATION THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040217October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED IN HOUSTON, TX AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039643October 25, 2017
AIR BAGS
TAKATA RECALL RE TK HOLDINGS THE PARTS ARE NOT AVAILABLE FOR THE RECALL REPAIR. THIS RECALL WAS ISSUED JUNE 1, 2016. I NOTIFIED THE LOCAL DEALERSHIP HERE IN KINGMAN, AZ (COLORADO RIVER FORD).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039834October 25, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL LETTER IN JULY 2016. THE LETTER STATED WE WOULD BE CONTACTED WHEN THE PARTS ARE AVAILABLE. IT IS NOW OCTOBER 2017. IT HAS BEEN OVER A YEAR AND WE STILL HAVE NOT BEEN CONTACTED. THIS IS A HUGE SAFETY ISSUE. WHEN CAN I EXPECT A RESOLUTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035865October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED GREENWAY FORD (9001 EAST COLONIAL DRIVE, ORLANDO, FL 32817; 1-888-832-6125) WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035972October 23, 2017
AIR BAGS
HAVE BEEN WAITING SINCE SEPT 7, 2016 TO HAVE RECALL NOTICE 16S26/NHTSA RECALL16V-384. HAVE CALLED THE LINCOLN MOTOR COMPANY IN DEARBORN, MICHIGAN AND SPOKE TO MELISSA : PHONE: 413-8550 EXT.4113. HAVE NOT BEEN IN A WRECK AND WANT VEHICLE AIRBAG REPLACED BEFORE THAT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035342October 21, 2017
AIR BAGS
"TAKATA RECALL"..IN JULY OF 2016, I WAS NOTIFIED THAT MY VEHICLES TAKATA AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THAT WAS 16 MONTHS AGO. IT IS VERY DISTURBING TO KNOW THAT IF YOU HAVE AN ACCIDENT, YOU MAY BE SERIOUSLY INJURED BY METAL FRAGMENTS EMITTED FROM THE DEVICE. FURTHERMORE, I ASKED SEVERAL LINCOLN DEALER EMPLOYEES, ABOUT THE AIR BAG RECALL SITUATION, MANY REPLIED THAT THEY ARE STILL WAITING FOR SOMETHING TO BE DONE FOR THEIR VEHICLES AIRBAGS ALSO. I AM 84 YEARS OLD, I HAVE OWNED 4 LINCOLN CARS. IT IS IRRESPONSIBLE OF YOUR COMPANY TO WAIT OVER A YEAR (16 MONTHS IN MY CASE) TO NOT REMEDY A POTENTIAL MECHANICAL HAZARD IN YOUR PRODUCT. IF YOU HAVE AN ACCIDENT, YOU MIGHT SURVIVE IT, BUT THE AIR BAG WILL LIKELY KILL YOU. UNLESS I HEAR A GREAT REASON FOR THIS PITIFULLY LONG WAIT FOR REPLACEMENT, I PLAN TO SUE YOUR TAKATA COMPANY AND ALSO THE FORD MOTOR COMPANY FOR NEGLIGENCE AND MALICIOUS NEGLECT. BEST REGARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035457October 21, 2017
AIR BAGS
MY VEHICLE HAS AN AIR BAG THAT IS LISTED AS A POSSIBLE DEFECTIVE UNIT. FORD AND LINCOLN HAVE NOT CONTACTED ME ABOUT A REPLACEMENT, AND I HAVE TRAVELED TO MY DEALER, CARRIAGE FORD, CLARKSVILLE IN 47130, AND THEY TELL ME IT IS IMPOSSIBLE TO OBTAIN ONE OF THE REPLACEMENT DEVICES, AND THERE IS NO ANTICIPATED DELIVERY DATE FOR THESE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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