Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10136912October 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATED THE FRONT LEFT BALL JOINT FELL OFF OF HIS OF 1994 LINCOLN TOWN CAR. THIS HAPPENED ON 9-16-05. THIS WAS THE FIRST TIME THIS HAS HAPPENED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134329October 20, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: WHILE DRIVING DOWN A GRAVEL ROAD AT 40 MPH THE SIDE/CURTAIN AIR BAGS DEPLOYED. THE CALLER SAID SHE DID NOT HIT ANYTHING. DEALER ORDERED PARTS TO FIX IT, BUT THE INSURANCE COMPANY WANTED PICTURES FIRST. MANUFACTURER TOOK HER INFORMATION AND SAID THEY WILL LOOK INTO IT. CONSUMER SUSTAINED BACK AND NECK INJURIES. *AK THE RESTRAINT CONTROL MODULE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10140016October 17, 2005
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
DT: 2001 LINCOLN TOWN CAR. THE CONTACT STATES THE REAR SUSPENSION COLLAPSED. THE CONTACT WAS DRIVING DOWN THE ROAD AT 75 MPH WHEN THE REAR SUSPENSION GAVE WAY. THERE HAD BEEN NO PROBLEMS WITH THE SUSPENSION PRIOR TO THIS. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALERSHIP AND THEY SAY IT IS NOT UNDER THE WARRANTY. THE DEALERSHIP STATES THERE IS AN AIR COMPRESSOR PUMP THAT OPERATES THE AIR SUSPENSION BAG AND THAT QUIT WORKING. WHEN IT DEFLATED, IT MADE THE SHOCKS LEAK ON THE REAR OF THE VEHICLE. THE SUSPENSION IS SO BAD AT THIS POINT, ON THE WAY HOME WHEN DRIVING OVER A BRIDGE, THE CONTACT'S HEAD ALMOST HIT THE TOP OF THE VEHICLE. THIS OCCURRED ON OCTOBER 16, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140975October 13, 2005
STRUCTURE:BODY:TRUNK LID
WHEN OPENING TRUNK IT WOULD SLAM SHUT. *TS THE VEHICLE IS EQUIPPED WITH AN AUTOMATIC TRUNK CLOSER. WHEN THE TRUNK WAS OPENED FULLY IT WOULD SUDDENLY SLAM VERY RAPIDLY AND WITH GREAT FORCE. THE CONSUMER'S WIFE FINGER SUSTAINED MINOR INJURY FROM THE TRUNK LID MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THEY INDICATED THAT THE PROBLEM WAS CAUSED BY THE TORQUE ROD IN THE CLOSURE ASSEMBLY BECOMING DISLODGED. THE CONSUMER FEELS THAT THE BRACKET FOR THE ROD SHOULD BE REDESIGNED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10139464October 12, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: 2005 LINCOLN TOWN CAR. THE CONSUMER WROTE A LETTER TO THE DEALER REGARDING POTENTIAL GAS TANK SAFETY AND/OR EXPLOSION PROBLEMS THAT MAY EXIST IN LINCOLN TOWN CAR. HAVE NOT ANY GOTTEN ANY KNOWLEDGEABLE PERSON SAYING THAT CAR WAS SAFE. THE CONSUMER HAS NOT BEEN DRIVING THE CAR. CONTACTED MANUFACTURER, AND SOMEONE CALLED THE CONSUMER BACK AND SAID THE CAR WAS SAFE. THE PERSON HE TALKED TO SAID HE WAS THE INDIVIDUAL RESPONSIBLE FOR COMPLAINTS ABOUT VEHICLES. HE SHOWED NO INDICATION THAT HE WAS AN EXPERT THAT COULD SPEAK WITH AUTHORITY REGARDING CONSUMER'S VEHICLE SAFETY. THE CONSUMER PURCHASED THE VEHICLE IN APRIL 2005. THE DEALER TOO VEHICLE TO A GAS STATION ,AND IT TOOK THEM 15 MINUTES TO PUT IN SIX GALLONS OF GAS. THE DEALER CONTACTED FORD TO GET ADVICE ON HOW TO CORRECT THE PROBLEM. FORD RECOMMENDED THAT A GAS TANK VALVE SHOULD BE REPLACED. THE DEALER ORDERED THE RECOMMENDED GAS TANK VALVE. THE NEW VALVE FOR A 2005 LINCOLN TOWN CAR WAS RECEIVED BY DEALER. THE NEW VALVE WAS DIFFERENT THAN THE VALVE THAT CAME WITH CONSUMER'S 2005 LINCOLN. DEALER CALLED FORD AND INFORMED THEM THAT CONSUMER'S VEHICLE WAS AN EARLY 2005 LINCOLN TOWN CAR. LATER MODELS WERE REDESIGNED FOR USE ONLY ON 2005 LINCOLN TOWN CARS. THE DEALER REORDERED THE OLDER DESIGN PART THAT SHOULD WORK ON CONSUMER'S LINCOLN. UNFORTUNATELY THE OLDER DESIGN PART WAS NOT READILY AVAILABLE. FORD PUT OUT AN ORDER TO LOCATE THIS PART, AND FINALLY THE PART WAS RECEIVED AND REINSTALLED ON VEHICLE. MY CAR WAS TESTED, AND THE PROBLEM SEEMED TO BE RESOLVED, BUT ONLY TIME WILL TELL. DOES THIS GAS TANK POSE A POTENTIAL SAFETY PROBLEM, AND IF SO IS IT A TIME BOMB READY TO GO OFF AT ANY TIME? CONSUMER ASKED HIMSELF WHY THE PART WAS REDESIGNED FOR USE ON LATER 2005 LINCOLN TOWN CARS. ADDITIONALLY, WHY WAS THE PART NOT READILY AVAILABLE? FINALLY MY CAR WAS OUT OF SERVICE FROM 08-18-05 TO 09-16-05 A TOTAL OF THIRTY DAYS. MILEAGE WAS 5875 AND THE DELIVERY DATE FORVEHICLE WAS APRIL 5, 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139351October 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TOTAL SUDDEN BRAKE FAILURE ON LINCOLN TOWN CAR DUE TO RUST/CORROSION OF BRAKE LINES. OWN TWO OTHER LINCOLN TOWN CARS WHOSE BRAKE LINES ARE ALSO SEVERELY RUSTED. FORTUNATELY, FAILURE OCCURRED ON MY DRIVEWAY AND WRECK WAS AVOIDED. PERSONALLY REPLACED WORST SECTIONS OF REAR BRAKE LINES VIA BYPASSING FACTORY INSTALLED LINES LEAVING ORIGINAL LINES IN PLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138917October 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING
DT: THE ENGINE DIED/STALLED. THE FIRST TIME IT OCCURRED WAS ON SEPTEMBER 15, 2005. THE VEHICLE WAS TOWED TO A DEALERSHIP. THEY CHANGED THE FUEL PUMP. IT HAPPENED AGAIN ON OCTOBER 3. THE CONTACT WAS ABLE TO RESTART IT, BUT IT DIED AGAIN. HE WAS ABLE TO RESTART IT AND SLOWLY GOT IT TO THE DEALERSHIP. THEY REPLACED TWO FUEL INJECTORS, AND TWO SPARK PLUGS. AFTERWARDS THEY TEST DROVE THE VEHICLE AND THE CHECK ENGINE LIGHT CAME ON. THEY FOUND THE VACUUM LINE HAD NOT BEEN CONNECTED. THE CONTACT WAS CONCERNED THAT THE PROBLEM WILL REOCCUR. *AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136182October 6, 2005
ENGINE AND ENGINE COOLING
DT: THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FIVE OR SIX TIMES. THEY PERFORMED A DIAGNOSTIC TEST THAT SHOWED SOME KIND OF PIN HOLE, BUT THE CONSUMER DID NOT KNOW WHERE THIS WAS ON THE VEHICLE. THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE DEALER OFFERED NO EXPLANATION OTHER THE PIN HOLE THEORY. THE LIGHT WAS CURRENTLY STILL ON, AND THE CONSUMER JUST LEFT THE VEHICLE AT THE DEALER AGAIN. CONSUMER SAID NO REPAIRS OR CORRECTIONS HAVE BEEN MADE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136187October 6, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONSUMER STATES THAT 2004 LINCOLN TOWN CAR WAS HAVING A PROBLEM WITH THE CRUISE CONTROL NOT HOLDING SPEED WHEN DESCENDING A HILL. THE CRUISE CONTROL WILL HOLD THE SPEED WHEN ON FLAT GROUND AND WHEN GOING UP A HILL. THIS HAS BEEN A PROBLEM FOR THE CONSUMER FOR ABOUT SEVEN MONTHS. THE CONSUMER HAD NOT NOTICED THE PROBLEM BEFORE THIS DUE TO THE FACT THAT HE LIVED ON FLAT GROUND. THE CONSUMER TOOK THE CAR TO THE DEALER FOR INSPECTION ,AND THEY TOLD HIM TO STAY OUT OF THE MOUNTAINS. THE CONSUMER ALSO CONTACTED FORD ABOUT THE MATTER. THE PERSON THAT THE CONSUMER SPOKE WITH TOLD HIM THAT WAS THE WAY IT WAS SUPPOSE TO BE WITH THE CRUISE CONTROL. THE CRUISE CONTROL WAS SET EVERY TIME THAT THIS HAPPENED TO THE CONSUMER. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136237October 6, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DAD: THE CONTACT STATED THE HEADLIGHTS ARE ALIGNED IMPROPERLY. ONE CANNOT SEE THE SURFACE OF THE ROAD. IT DOES NOT REFLECT THE SURFACE OF THE ROAD. WHEN DRIVING IN A SNOW STORM, THE DRIVER BECOMES BLIND VERY QUICKLY AND CANNOT SEE A THING IN FOG. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138400October 3, 2005
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, ENGINE AND ENGINE COOLING
DT: 2003 LINCOLN TOWN CAR. THE CONSUMER STATED THE VEHICLE WAS LEAKING GEAR OIL ON THE REAR AXLE. THE CONSUMER NOTICED IT WHEN THE OIL FORMED ON THE GROUND OF HIS GARAGE. THE DEALERSHIP DID A DIAGNOSTIC, AND FOUND A RECALL. HOWEVER, THIS VEHICLE WAS NOT PART OF THE RECALL DUE TO VIN. THE DEALERSHIP REPLACED PART 3W1Z-AA10A-AA, THE COMPLETE KIT, TWO REAR AXLES, TWO BEARINGS, TWO SEALS, AND THE OIL. THIS WAS THE KIT THE RECALL CALLED FOR. THE PROBLEM DID NOT CAUSE ANY ACCIDENTS OF INJURIES. THE CONSUMER DID CALL LINCOLN, BUT THEY ALSO SAID THERE WAS NOTHING THEY COULD DO. THIS HAPPENED ON THE DRIVER'S SIDE, BUT BOTH SIDES WERE REPLACED. THE CONSUMER KEPT THE PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138223September 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED 1991 LINCOLN TOWN CAR HAD ONLY 17,000 MILES ON IT. ON 8-25-05 HE FELT LIKE HIS BRAKES WERE LOW. HE WENT TO HAVE THEM INSPECTED AND THE CAR PASSED THE INSPECTION, BUT HE HAD THE BRAKES CHANGED ANYWAY. HE SMELLED THE BRAKES BURNING THAT DAY AS HE WAS DRIVING HOME FROM THE GARAGE. HE PARKED THE CAR IN THE GARAGE ,AND DID NOT DRIVE THE CAR UNTIL ABOUT A MONTH LATER WHEN HE SMELLED WHAT HE THOUGHT WAS THE BRAKES BURNING AGAIN. WHEN HE GOT IN TO DRIVEWAY, HE SAW FIRE UNDER THE WHEELS. HE PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. HAD HE NOT HAD THE FIRE EXTINGUISHER THE CAR WOULD HAVE BLOWN UP. THE GARAGE THAT FIXED THE BRAKES SAID THE CALIPER HUNG UP AND THAT WAS WHY THE FIRE HAPPENED. ALSO, THE CONSUMER THOUGHT THIS MAY BE A DEFECT IN THE DESIGN OF THE BRAKES THAT WOULD CAUSE THE CAR TO CATCH ON FIRE OR DID NOT FIX THE BRAKES PROPERLY. HE CALLED FORD, AND THEY TOLD HIM THAT WITHOUT A WARRANTY THEY DID NOT KNOW WHAT THEY COULD DO, AND THEN THEY TOLD HIM THEY WOULD SUBMIT HIS COMPLAINT TO THE ENGINEERING DEPARTMENT. THE CONTACT WAS NOT SURE IF THE CAR HAD ABS BRAKES BECAUSE THE CAR WAS A 1991 MODEL. HE THOUGHT IT DID BUT WAS NOT SURE. HE WAS THE ORIGINAL OWNER OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131085September 29, 2005
ELECTRICAL SYSTEM:HORN
DT: 1996 LINCOLN TOWN CAR. WHEN THE HORN WAS PUSHED IT WOULD STICK AND NOT TURN OFF QUICKLY. THE CONSUMER HAD TAKEN THE FUSE OUT. THE DEALERSHIP SAID THAT THEY WOULD HAVE TO REPLACE THE HORN AND THE AIR BAG BECAUSE IT WAS ATTACHED TO IT. THERE WERE NO OTHER PROBLEMS WITH THE VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131906September 29, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONTACT STATED THE FRONT DRIVER'S SIDE WHEEL FELL OFF ON 8-5-05. IT SOUNDED LIKE A FLAT TIRE AND THE FRONT END WAS DRAGGING. THE TIRES WERE A FEW YEARS OLD. HE CALLED FORD AND ASKED ABOUT A RECALL AND THEY TOLD HIM NO THERE HAD NOT BEEN ANY RECALLS.*AK IT WAS DETERMINED THAT THE UPPER AND LOWER BALL JOINTS HAD FAILED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076089September 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL WAS DEFECTIVE, CAUSING THE VEHICLE TO CATCH FIRE. IT BURNED UP THE VEHICLE. ALSO BURNED DOWN THE HOUSE. THIS EVENT HAPPENED IN JUNE 2003. SHE WAS NOT AWARE THAT SHE NEEDED TO FILE A COMPLAINT ABOUT THE EVENT AT THAT TIME. . *AK *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10137575September 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE FRONT BALL JOINT FELL OFF WHILE DRIVING. THIS CAUSED LOSS OF STEERING ON MARCH 16, 2005. THE VEHICLE HAD TO BE TOWED. THE MECHANIC INFORMED THE CONSUMER THAT IT WAS THE PASSENGER'S SIDE FRONT BALL JOINT THAT FELL OFF. JUST A WEEK BEFORE THE VEHICLE HAD BEEN INSPECTED, AND THERE WAS NO PROBLEMS FOUND AT THIS TIME. THE CONSUMER HAD THE REPAIR WORK DONE. THE CONSUMER FOUND THAT THIS ISSUE WAS INCLUDED IN A RECALL. BUT, WHEN SHE CONTACTED THE MANUFACTURE THEY SAID THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 12/07/05, *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137578September 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE DRIVER'S SIDE LOWER BALL JOINT FELL OFF ON SEPTEMBER 24, 2005. THE VEHICLE JUST HAD AN OIL CHANGE THE DAY BEFORE, AND THEY DID NOT SEE ANYTHING AT THAT TIME. THERE WAS NO ACCIDENT. THE CONSUMER HAD THE VEHICLE TOWED TO THE MECHANICS. THE CONSUMER FOUND THAT THERE WAS A RECALL FOR THIS PROBLEM BUT THIS VEHICLE WAS NOT INVOLVED DUE TO VIN. *AK UPDATED 12/07/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137491September 24, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I'VE JUST BEEN NOTIFIED BY MY FATHER THAT THE INTAKE MANIFOLD LEAKS ARE GOING TO BE TAKEN CARE OF BY FORD MOTOR CO. BY MEANS OF A FREE INTAKE MANIFOLD REPLACEMENT. PLEASE TELL ME HOW I NEED TO PROCEED TO GET THIS DONE AS SOON AS POSSIBLE AS MY 1996 LINCOLN TOWNCAR IS DEFINITELY LOSING WATER THROUGH THAT PORT. THANKS VERY MUCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137299September 22, 2005
SUSPENSION:REAR
DT: THE CALLER SAID WHILE DRIVING VEHICLE MADE NOISE. DEALER SAID THE BEARINGS AND AXLES IN REAR WERE FAULTY AND NEEDED TO BE REPLACED. RECALL 04V328000 WAS ISSUED CONCERNING REAR SUSPENSION, BUT DID NOT INCLUDE THIS VEHICLE. MANUFACTURER STATED THAT SINCE THIS VEHICLE WAS NOT INCLUDED IN THE RECALL THEY WILL OFFER ANY HELP FOR FREE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132432September 22, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: WHILE DRIVING ABOUT 65 MPH THE ENGINE BEGAN TO HESITATE AND FINALLY STALLED. CONSUMER INSPECTED UNDER THE ENGINE AND SMELLED SMOKE. AN INDIVIDUAL STOPPED ALONG THE SIDE OF ROAD WHERE CONSUMER WAS AND NOTED HE WAS FROM AAA. HE TOOK OUT THE AIR FILTER WHICH HAD SMOLDERED AND WAS SLIGHTLY SMOKING. HE POURED WATER ON IT. THE CONSUMER DROVE HOME WITHOUT THE AIR FILTER IN. THAT MONDAY MORNING WENT TO A DEALER AND SHOWED THE SERVICE MANAGER THE AIR FILTER. CONSUMER LEFT VEHICLE FOR REPAIRS AND FOUR DAYS LATER. SERVICE MANAGER NOTED THAT THE AIR FILTER HAD PICKED UP A FOREIGN OBJECT, SUCH AS A CIGARETTE BUTT. THIS WOULD NOT BE COVERED BY WARRANTY. REPAIRS WERE MADE, NO PROBLEMS SO FAR. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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