Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10155272April 13, 2006
WHEELS:RIM
DT*: THE CONTACT STATED THE FRONT PASSENGER TIRE LOST AIR PRESSURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE RIM WAS FOUND TO BE WELDED ON THE INSIDE. THE SPOT WELD APPEARED TO BE THE CAUSE OF THE LOSS OF AIR PRESSURE. THE LOCAL DEALER RECOMMENDED MAKING AN APPOINTMENT WITH THE DEALER WHERE THE VEHICLE WAS PURCHASED FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155317April 13, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE RIGHT LOWER BALL JOINT FELL OUT WHILE DRIVING 10 MPH CAUSING THE STEERING TO FAIL. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE STEERING PRIOR TO THE INCIDENT. THERE IS AN NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156219April 10, 2006
STRUCTURE
CONSUMER CAN NOT READ DASH WHEN HEADLIGHTS ARE TURNED ON. *TS THE CONSUMER STATED THE DIMMER SWITCH WAS IN THE HIGH POSITION, AND HE STILL COULD NOT READ THE PANEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154688April 6, 2006
SERVICE BRAKES, HYDRAULIC:FLUID, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I TOOK DELIVERY OF MY NEW TOWN CAR AND ON THE SHORT DRIVE HOME, I REAR ENDED A CAR STOPPED AT A TRAFFIC LIGHT. I SAW THE LIGHT WAS RED AND BEGAN BY STOP NORMALLY AND THEN REALIZED THAT THE CAR WAS NOT STOPPING. I PRESSED HARDER ON THE BRAKES AND THE ENGINE REVVED FASTER, THE ANTI-LOCK BRAKES WOULD GRAB AND RELEASE AND THEN I STRUCK THE STOPPED CAR. THE IMPACT DID NOT SET OFF THE AIR BAGS BUT DID CONSIDERABLE DAMAGE TO THE BUMPERS OF BOTH CARS. I THOUGHT PERHAPS THE ACCELERATOR HAD STUCK AND TOOK MY CAR IN TO THE DEALER, BUT THEY COULD FIND NOTHING WRONG. APPARENTLY MY FOOT WAS ON THE BRAKE AND THE ACCELERATOR WHEN I TRIED TO STOP. A FRIEND WHO HAS THE SAME MODEL TOWN CAR AS I HAVE SAID THAT THIS HAPPENED TO HIM 4 TIMES WHEN HIS CAR WAS NEW. MY SON'S WIFE HAS A 2004 EXPEDITION AND HE SAYS THAT HE HATES TO DRIVE IT BECAUSE THE BRAKE AND ACCELERATOR ARE TOO CLOSE TOGETHER. ANOTHER FRIEND EXPRESSED THE SAME CONCERN. MY NEPHEW HAS A 2005 FORD DIESEL PICKUP AND I AM TOLD THAT HE WAS BACKING UP TO A DOCK AND HIT THE ACCELERATOR ALONG WITH THE BRAKE AND SLAMMED INTO THE DOCK BREAKING HIS TAIL LIGHT. THIS VEHICLE AND THE OTHERS I HAVE MENTIONED HAVE PEDALS THAT ADJUST IN AND OUT TOGETHER AND IN ALL POSITIONS THE HEIGHT IS THE SAME ON BOTH, AFTER THE SLACK IS TAKEN UP ON THE BRAKE. I HAD A 1997 TOWN CAR AND THE DISTANCE BETWEEN THE BRAKE AND ACCELERATOR IS ALMOST TWICE AS WIDE ON THE '97 I REPORTED THIS TO FORD AND I DO NOT LIKE THEIR RESPONSE. I WILL QUOTE ONE SENTENCE THAT SUMS UP THE SHORT LETTER - - "WE SUGGEST THAT YOU FOLLOW THE DIRECTION OF YOUR INSURANCE CARRIER, WHICH HAS THE RIGHT TO FILE A SUBROGATION CLAIM AGAINST FORD MOTOR COMPANY IF IT CHOOSES TO PURSUE THE MATTER". I SINCERELY HOPE THAT SOMETHING CAN BE DONE TO FORCE FORD TO CORRECT THIS ENGINEERING ERROR. *JB *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154316March 31, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM NOT COVERED BY THE RECENT SETTLEMENT ON MY 1997 TOWN CAR BOTH BECAUSE OF IT'S AGE IS JUST OUTSIDE THE COVERED RANGE, AND BECAUSE THE MANIFOLD ONLY FAILED YESTERDAY. THE MANIFOLD CRACKED ON INTERSTATE 293 IN MANCHESTER, NH. WHEN THE CAR SHIFTED INTO OVERDRIVE AFTER ACCELERATING SLIGHTLY STEAM CAME FROM UNDER THE CAR DUE TO COOLANT LOSS. THE ENGINE DID NOT OVERHEAT, BECAUSE I WAS ABLE TO STOP AND CALL FOR HELP QUICKLY. I AM THE SECOND OWNER OF THE CAR. IT HAS 96,000 MILES ON IT, HAS BEEN WELL MAINTAINED, AND OTHERWISE HAS NEVER HAD A MECHANICAL PROBLEM. I HAVE BEEN QUOTED $900 TO REPAIR THIS PROBLEM. THE INTAKE MANIFOLD SHOULD BE CONSIDERED A LIFETIME PART, MINE CRACKED WITHOUT BEING ABUSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154019March 29, 2006
AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE STOPPED AT AN INTERSECTION, THE DRIVER SIDE CURTAIN AIRBAG DEPLOYED WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED AN ACCIDENT DID NOT HAPPENED SO THEY WERE NOT RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153773March 27, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 70MPH IN SMOOTH ROAD CONDITIONS, THE DRIVER'S SIDE CURTAIN AIR BAG DEPLOYED WITH NO PRIOR WARNING. THE CONTACT RECENTLY FILLED THE VEHICLE WITH GASOLINE 20 MILES PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153792March 27, 2006
SEATS
DT*: THE CONTACT STATED WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS STRUCK FROM BEHIND. THE VEHICLE WAS PUSHED 150 FEET FORWARD. UPON IMPACT, BOTH FRONT SEATS FELL BACKWARDS INTO THE REAR OF THE VEHICLE. THE OCCUPANTS WERE WEARING SEAT BELTS, BUT SUSTAINED MINOR INJURIES. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED FROM THE SCENE TO AWAIT INSPECTION BY THE INSURANCE AGENCY. UPDATED 5/10/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10154135March 27, 2006
VEHICLE SPEED CONTROL
2006 TOWN CAR ACCELERATED OVER 3000PM WHEN IT SHOULD NOT AND FAILED TO BRAKE PROPERLY WHEN IN THIS MODE. *TS ***NAR****JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153382March 22, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DRIVING ON EXPRESSWAY @ 55 MPH ( WINDY WITH 30 MPH GUSTS ) HOOD OPENED AND FOLDED UP OVER THE ROOF BOTH HOOD LATCHES WERE STILL LOCKED TO THE STRIKE PLATE FROM HOOD LUCKILY WAS ABLE TO PULL OVER TO THE EMERGENCY LANE REPLACED HOOD AND STRUTS WITH USED ONES ( FROM A 1993 / SAFER? ) STILL HAVE OLD HOOD AND PLATE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152580March 13, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 65MPH, THE BRAKES APPEARED SPONGY. UPON INSPECTION BY THE CONTACT, IT WAS DISCOVERED THE CLAMP THAT HOLDS THE BRAKE LINE TO THE STRUCTURE HAD RUSTED. AS A RESULT, THE BRAKE LINE BEGAN LEAKING. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152642March 13, 2006
AIR BAGS:SIDE/WINDOW
(1) 2002 LINCOLN TOWN CAR, VIN# [XXX] WITH APPROXIMATELY 76,000 MILES AND OUT ORIGINAL WARRANTY. NO PREVIOUS WARNINGS WERE GIVEN. (2) PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT BEING INVOLVED IN AN ACCIDENT OR IMPACT. THIS INCIDENT OCCURRED WHILE DRIVING APPROXIMATELY 45 MPH ON A GRAVEL COUNTY ROAD IN COTTON COUNTY, OKLAHOMA. WHEN THE AIR BAG DEPLOYED, IT FRIED THE SENSOR ASSEMBLY CONTROL AND THE SAB SENSOR. IT ALSO RIPPED THE PASSENGER SIDE SEAT BACK AND SIDE OF SEAT. ESTIMATE AT BODY SHOP CAME UP WITH $1,506.00 DAMAGES AND I HAD TO PAY THEM $ 73.98 TO RUN TEST ON AIR BAG SYSTEM. AT PRESENT, NONE OF THE OTHER AIR BAGS ARE WORKING NOW BECAUSE OF THIS FAILURE. THIS ACCORDING TO FORD DEALER SERVICE AND BODY SHOPS. (3) EXTENDED WARRANTY WITH DIFFERENT COMPANY THAN FORD. EXTENDED WARRANTY COMPANY SAID IT WOULD REPLACE IF FORD DEALER WOULD RUN TEST ON CAR AND FOUND FAULT WITH AIR BAG SYSTEM. BILLINGSLEY FORD OF LAWTON, OKLAHOMA RAN TEST ON THIS CAR AND CAME UP WITH CONCLUSION THAT AIR BAG WAS WORKING PROPERLY. EXTENDED WARRANTY ADVISED ME TO CALL MY CAR INSURANCE CARRIER. I HAVE DONE THIS AND I AM WAITING ON THEIR DECISION. CAR HAS NOT BEEN REPAIRED AT THIS TIME. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152488March 11, 2006
VEHICLE SPEED CONTROL
I HAVE EXPERIENCED SUDDEN UNEXPECTED ACCELERATION ON MY 2005 LINCOLN TOWN CAR. THIS HAS HAPPENED MANY TIMES. THE CAR'S COMPUTER WAS EXAMINED BY 2 LINCOLN DEALERS AND NO ERRORS WARE FOUND. JUST YESTERDAY, I WAS DRIVING AND HAD MY FOOT OFF BOTH THE ACCELERATOR PEDAL AND THE BRAKE AS I WAS COASTING IN TRAFFIC WHEN THE CAR SUDDENLY ACCELERATED AND I HAD TO PRESS ON THE BRAKE TO STOP THIS. I THEN TOOK THE CAR IMMEDIATELY TO MY LINCOLN DEALER WHO COULD FIND NOTHING WRONG AGAIN. DO YOU HAVE ANY INFORMATION ON PROBLEMS WITH THE ELECTRONIC THROTTLE CONTROL OR ANY OTHER PART SUCH AS CRUISE CONTROL, ETC., THAT COULD CAUSE THIS PROBLEM AND HAS THIS PROBLEM BEEN REPORTED TO YOU BY OTHERS? I MET ANOTHER 2005 LINCOLN TOWN CAR OWNER WHO SAID HE HAD THE SAME PROBLEM AND I ALSO FOUND AN ARTICLE ON THE INTERNET BY A 3RD 2005 LINCOLN TOWN CAR OWNER WITH THE SAME EXACT PROBLEM WHO ALSO SAID THE HIS DEALER TOLD HIM THAT THE CAR'S COMPUTER SHOWED NO ERRORS SO THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152274March 9, 2006
UNKNOWN OR OTHER
DT*: THE CONTACT STATED WHILE TURNING ON THE AIR CONDITIONER, THE HEATER CAME ON INSTEAD AND WOULD NOT TURN OFF AND THERE WAS A CLICKING NOISE HEARD. ALTHOUGH THE DEALERSHIP AND MANUFACTURER WERE ALERTED NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151976March 6, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED THE VEHICLE DOES NOT REACT CORRECTLY WHEN THE STEERING WHEEL IS TURNED. THERE WAS A RECALL, #98V322000, CONCERNING THE LOWER BALL JOINT. THE RECALL WORK WAS PERFORMED PRIOR TO PURCHASE, BUT THE PROBLEM HAS RETURNED. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152026March 6, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED WHILE DESCENDING A MOUNTAIN AT AN UNKNOWN SPEED, STEAM WAS COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE MANIFOLD HAD CRACKED. THE MANIFOLD WAS REPLACED AND THERE HAVE BEEN NO FURTHER PROBLEMS. THE CONTACT FELT THAT IT WASN'T RIGHT THAT FORD KNOWING ABOUT A SERIOUS FLAW IN AN ENGINE COMPONENT, SUCH AS FUEL/AIR INTAKE MANIFOLD, SHOULD CONTINUE PRODUCING THESE FLAWED COMPONENTS AND NOT HAVE TO ISSUE A RECALL. FOR FORD TO PAY ONLY FOR THESE COMPONENT FAILURES FOR THE FIRST SEVEN YEARS AFTER ORIGINAL PURCHASE IS UNFAIR TO MANY OWNERS OF LINCOLN/ MERCURY VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151688March 3, 2006
AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE DRIVING 62 MPH, THE SIDE CURTAIN AIRBAG ON THE DRIVER SIDE DEPLOYED WITHOUT WARNING. THE DEALERSHIP AND MANUFACTURER WERE ALERTED, BUT NO REPAIRS WERE MADE. UPDATED 03/22/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151562March 1, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 55MPH, THE VEHICLE WAS HIT FROM THE REAR CAUSING IT TO HIT A METAL FENCE. NEITHER AIR BAG DEPLOYED. THE DEALERSHIP ADVISED THE CONTACT TO NOTIFY FORD MOTOR COMPANY, WHICH HAS NOT BEEN DONE. THE VEHICLE HAD EXTENSIVE DAMAGE. SEAT BELTS WERE IN USE, HOWEVER INJURIES WERE SUSTAINED AND THERE WAS A POLICE REPORT FILED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151424February 28, 2006
POWER TRAIN:AXLE ASSEMBLY
GRINDING NOISE IN REAR AXLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151443February 28, 2006
SUSPENSION:REAR
DT*: THE CONTACT STATED THE REAR END WAS MAKING A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE REAR TIRES WERE REPLACED. THE NOISE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP. THE DEALER DETERMINED THE REAR SUSPENSION NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 04V328000, REGARDING THE REAR SUSPENSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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