Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10250792December 4, 2008
STEERING
1999 TOWN CAR (SIGNATURE) HAS LOUD BANGING NOISE COMING FROM STEERING COLUMN AND/OR FRONT SUSPENSION. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS OFF AND ON, BUT APPEARS TO BE MORE COMMON OVER THE LAST FEW MONTHS. THIS YEAR VEHICLE HAS HAD NUMEROUS RELATED PROBLEMS BASED ON THE RECALL AND OTHER OWNER CITED ISSUES. THIS IS A SERIOUS SITUATION THAT IS LIKELY TO RESULT IN A COMPLETE FAILURE OF THE STEERING AND/OR FRONT SUSPENSION SYSTEMS THAT CAN LEAD TO MATERIAL DAMAGE AND/OR INJURY/DEATH TO AUTOMOTIVE TRAVELERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250518December 2, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT EVERYTIME SHE ACTIVATED THE CRUISE CONTROL, THE SWITCH BECAME VERY HOT. SHE TRADITIONALLY ACTIVATES THE CRUISE CONTROL SWITCH AT APPROXIMATELY 70 MPH. SHE NEVER NOTICED ANY SMOKE OR WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE TECHNICIAN DID NOT INSPECT THE VEHICLE TO DETERMINE IF THE COMPONENT WAS POTENTIALLY DEFECTIVE. THE FAILURE MILEAGE WAS 44,369 AND CURRENT MILEAGE WAS 80,369.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250162November 29, 2008
SUSPENSION:FRONT
MY ELDERLY PARENTS WERE DRIVING IN A STRAIGHT LINE AT LOW SPEED WHEN THE LOWER CONTROL ARM BALL JOINT FAILED. THE CONTROL ARM DROPPED, DUG INTO THE PAVEMENT AND RENDERED THE CAR OUT OF CONTROL. LUCKILY NO ONE WAS INJURED. IT WAS VERY DIFFICULT TO JACK UP THE CAR, SLIDE A DOLLY UNDER IT, TOW IT HOME, ETC. THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS EXACT PROBLEM. A RECALL ADDRESSING THIS SERIOUS LIFE THREATENING DEFECT HAS BEEN ISSUED ON VEHICLES OF THE SAME MODEL, YEAR AND CONSTRUCTION; BUT, NOT ALL VIN WERE COVERED IN THE RECALL. AS OF THIS DATE NO WORK HAS BEEN DONE TO CORRECT THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249755November 25, 2008
ELECTRICAL SYSTEM
OUR 1992 LINCOLN TOWN CAR CAUGHT ON FIRE INSIDE OUR SHOP. THE CAR WAS OFF WITH THE KEYS REMOVED FROM THE IGNITION. FIRE STARTED IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10249484November 21, 2008
STRUCTURE:FRAME AND MEMBERS, STRUCTURE, SERVICE BRAKES, HYDRAULIC
ON THE 2005 LINCOLN TOWN CAR THE BRAKE AND GAS PEDDLE ARE TO CLOSE. WHEN YOU STEP ON THE BRAKE IT IS VERY EASY TO PUT YOUR FOOT ON THE GAS PEDDLE AT THE SAME TIME. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. THIS HAS BEEN AN ONGOING PROBLEM FROM THE DAY I PURCHASED THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248903November 15, 2008
VEHICLE SPEED CONTROL
I HAVE NOT RECEIVE A NOTICE ABOUT VEHICLE PART OF SAFETY RECALL 99S15 NOR 05S28 SINCE REMOVED 09/25/07 BY HOLLYWOOD FORD, 4531 HOLLYWOOD BLVD, LOS ANGELES, CA. 90027(323) 663-9999. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249229November 13, 2008
SUSPENSION:REAR, STRUCTURE
2003 LINCOLN TOWN CAR LIMOUSINE. CONSUMER HAS A COMPLAINT WITH FORD ABOUT MULTIPLE RECALL REPAIRS (REAR AXLES, BEARING, AND SEAL RECALL) ON THE SAME VEHICLES AND FOR THE SAME MECHANICAL RECALL FAILURE. *NJ THE AXLE SEALS AND BEARINGS CAUSED DAMAGED TO THE REAR AXLE, WHICH REQUIRED REPLACEMENT OF THE REAR AXLE, REAL AXLE BEARINGS AND THE REAR AXLE SEALS. THE CONSUMER STATED THE VEHICLE REQUIRED REPAIRS ON THE REAR AXLE TWICE. WATER LEAKED INTO THE VEHICLE. RECALL 04V328000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248224November 10, 2008
VEHICLE SPEED CONTROL
ON THE VENTURA FREEWAY IN HEAVY TRAFFIC ON NOV 6,2008. DRIVING AT ABOUT 30 MILES PER HOUR, TRAFFIC MADE IT NECESSARY TO STOP. THE CAR, AS IT HAS DONE BEFORE, HAD UNINTENDED ACCELERATION. THIS WAS ABOUT THE FIFTH OR SIXTH TIME IT HAS HAPPENED IN ONE YEAR OF MY OWNING THE CAR. THE OTHER TIMES IT HAPPENED, I HAD BROUGHT IT BACK TO THE DEALER AND THEY REPLACED TRANSMISSION PARTS THE FIRST TIME BUT THEREAFTER COULD NOT DETERMINE THE PROBLEM IN FACT THEY HAD GIVEN ME A TYPE OF COMPUTER TO ATTACH WHILE I WAS DRIVING SO THAT IF IT DID HAPPEN IT WOULD RECORD SOME FACTS THAT WOULD HELP THEM DETERMINE THE CAUSE. THIS COMPUTER STAYED ON FOR ABOUT TWO WEEKS A COUPLE OF MONTHS AGO BUT IT DID NOT HAPPEN AT THAT TIME. THE WEEK BEFORE NOV 6, 2008, THE COMPUTER, WAS AGAIN PUT ON MY CAR. SO NOW I WAS STANDING ON THE BRAKE IN THE MIDDLE LANE OF HEAVY TRAFFIC WITH THE CAR SURGING AHEAD WITH UNINTENDED ACCELERATION. IT HAPPENED AGAIN WHEN I GOT OFF THE FREEWAY AND THE SAME UNINTENDED ACCELERATION WHICH COULD HAVE CAUSED TERRIBLE DESTRUCTION OF LIFE AND OR PROPERTY HAD TO BE CONSTRAINED BY ME STANDING ON THE BRAKE AND PRESSING A BUTTON ON THE COMPUTER TO REGISTER THE EFFECT. THIS TOWN CAR IS EXTRAORDINARILY DANGEROUS, I HAVE HAD IT BACK MANY TIMES FOR THE SAME PROBLEM, AND I DO BELIEVE IT CANNOT BE REPAIRED AND SHOULD NOT BE DRIVEN, AS TO THE PAIN AND SUFFERING IT MAY VERY WELL BE RESPONSIBLE FOR IF IT CANNOT BE STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247821November 6, 2008
POWER TRAIN:DRIVELINE, SUSPENSION:REAR, SUSPENSION:FRONT, STEERING
VEHICLE: 2001 LINCOLN TOWN CAR CARTIER WITH 45,000 ORIGINAL MILES. DATE PROBLEM REVEALED: 05/08/2008 AT 38,000 MILES. COMPONENT: POWERTRAIN: DRIVELINE; SUSPENSION: (REAR); SUSPENSION: (FRONT); STEERING. DEFECT SUMMARY: CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES. FOUR WHEEL ALIGNMENT CHECK WAS PERFORMED. REAR WHEELS WAS NOT ALIGNED TO MANUFACTURE SPECIFICATIONS, FOR WHICH, THIS VEHICLE HAS A NON-ADJUSTABLE REAR END. FRONT-END ALIGNMENT WAS NOT IN MANUFACTURE SPECIFICATIONS AND COULD NOT BE CORRECTED DUE TO FAULTY REAR END COMPONENTS. CONSEQUENCE SUMMARY: THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH. SEVERELY UNSTABLE STEERING AT SPEED ABOVE 40 MPH AND WILL LEAD TO A CRASH AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247256October 30, 2008
TIRES, TIRES:SIDEWALL
PURCHASED 4 MICHELIN TIRES TOTAL 2@43,092&2@46,208MILES, NOW HAVE 58,275 MILES ALL (4) FOUR TIRES ARE SEPARATING AT THE WHITE WALL ADJACENT TO THE RIM,THATS 15,183 MILES DISCOUNT TIRE RECOMMENDED REPLACEMENT AT A COST OF $336.00. THIS APPEARS TO BE A DEFECT IN WORKMANSHIP. WHAT IS TO PREVENT THE TIRE FROM COMING APART COMPLETELY. I'M VERY CONCERNED ABOUT WHAT MIGHT HAPPEN AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246525October 23, 2008
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, THE ACCELERATOR PEDAL IS DEPRESSED INSTEAD. THIS CAUSES THE VEHICLE TO UNEXPECTEDLY SPEED UP. THE FAILURE RECENTLY OCCURRED WHILE DRIVING 15 MPH. HE HAS TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES, BUT THEY STATED THAT NOTHING COULD BE DONE. THE DEALER ADVISED HIM TO BE MORE CAREFUL WHEN DEPRESSING THE BRAKE PEDAL AND STATED THAT THE FAILURE MAY BE BECAUSE AN ADJUSTABLE BRAKE PEDAL WAS INSTALLED IN HIS VEHICLE. HE BELIEVES THAT THERE SHOULD BE SOME SORT OF REPAIR OR SOLUTION TO THIS FAILURE. THE CONTACT FEELS UNSAFE DRIVING THE VEHICLE BECAUSE HE COULD MISTAKENLY DEPRESS THE ACCELERATOR PEDAL AND CAUSE A CRASH. THE FAILURE MILEAGE WAS 30,000. UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246398October 22, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHENEVER THE CONTACT DRIVES WITH THE HIGH BEAMS ACTIVATED, THE LIGHTS FLICKER ON AND OFF CONTINUOUSLY UNTIL THEY ARE TURNED OFF. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 126,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED A SWITCH WAS REPLACED, BUT THE PROBLEM CONTINUED. UPDATED 11/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245804October 17, 2008
TIRES, TIRES:SIDEWALL
I WAS DRIVING A 05 LINCOLN TOWNCAR WHEN THE RIGHT REAR SIDEWALL BLEW OUT. IT TOTALED THE CAR, MY HUSBAND BROKE HIS ARM AND HAS TWO PLATES, 12 SCREWS AND A BONE GRAFT. HE IS STILL UNDER A DR.'S CARE. I HAVE SPOKEN TO SEVERAL PEOPLE THAT HAVE HAD THE SAME THING HAPPEN BUT WITH NO DAMAGE OR ANYONE BEING HURT. SOMETHING NEEDS TO BE DONE BEFORE PEOPLE ARE KILLED. IF IT WAS NOT FOR OUR HEAVY CAR WE BOTH WOULD HAVE BEEN KILLED. THESE TIRES WERE NEW WITH A LITTLE OVER 5000 MILES ON THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10245162October 11, 2008
TIRES, TIRES:VALVE, EQUIPMENT:MECHANICAL
DURING A FOUR MONTH PERIOD, I EXPERIENCED 3 FLAT TIRES, INCLUDING 2 BLOWOUTS, USING DILL TR-413 VALVE STEMS. TIRE FAILURE RESULTED FROM VALVE STEM FAILURE ACCORDING TO TIRE DEALER. ALL THREE FAILURES OCCURRED AT HIGHWAY SPEEDS, RESULTING IN BODY DAMAGE TO THE VEHICLE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244941October 9, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE OVERHEATED AND A LARGE AMOUNT OF WHITE SMOKE EXPELLED FROM THE EXHAUST. THE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED UNDER THE HOOD. HE NOTICED THAT THE COOLANT WAS EXTREMELY LOW AND ALLOWED THE ENGINE TO COOL COMPLETELY. HE THEN ADDED WATER TO THE RADIATOR RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HE STATED THAT THE FAILURE WAS RELATED TO A BLOWN HEAD GASKET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 107,000. UPDATED 10-29-08 *BF UPDATED 10/30/08. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10244304October 3, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT IS EXPERIENCING FAILURE WITH THE REAR BEARINGS ON HIS VEHICLE AND THERE IS ALSO AN AXLE SHIFT FRACTURE. HE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC REGARDING THE FAILURES. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THESE FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242669September 17, 2008
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE VEHICLE HAS MICHELIN ENERGY LX4 TIRES, SIZE P225/60R17. THE CONTACT STATED THAT THE EXTERIOR SIDEWALL OF THE TIRE BEGAN DETERIORATING. ALL FOUR TIRES WERE REPLACED. SEVERAL WEEKS LATER, SHE NOTICED THAT THE EXTERIOR SIDEWALL BEGAN DETERIORATING AGAIN ON ALL FOUR TIRES. THE MANUFACTURER WOULD ONLY ASSUME PARTIAL FINANCIAL RESPONSIBILITY FOR THE FIRST SET OF TIRES THAT WERE REPLACED. THE CONTACT STILL HAS POSSESSION OF THE TIRES. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242276September 15, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS 1998 LINCOLN TOWN CAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARS A SQUEAKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER STATED THAT THE DUST COVER ON THE LOWER BALL JOINT OF THE FRONT PASSENGER SIDE WAS WORN, AND THE BALL JOINT WAS CRACKED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE MILEAGE WAS 168,000. UPDATED 10/14/08. *LJ UPDATED 10/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242167September 14, 2008
VEHICLE SPEED CONTROL
VEHICLE ENGINE BURST INTO FLAMES AFTER BEING PARKED AND SHUT OFF FOR ABOUT 5 MINUTES. FIRE INVESTIGATOR BELIEVES A POSSIBLE CAUSE COULD BE A DEFECTIVE CRUISE CONTROL SWITCH (FORD ISSUED A RECALL REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10241986September 12, 2008
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. ON FOUR SEPARATE OCCASIONS, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE PUSHED BACK UNDER HIS FOOT AND THE VEHICLE SURGED FORWARD. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 11,806. UPDATED 10/03/08 *BF UPDATED 10/06/08. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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