Lincoln MKZ Complaints (2009)

114 consumer complaints on file.

#11680810August 15, 2025
AIR BAGS
Indicator light came on for passenger side airbag says it has recall and it looks as though the airbag is trying to come out of its compartment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678711August 6, 2025
SERVICE BRAKES
The contact owns a 2009 Lincoln MKZ. The contact stated that while parked in a semi-truck parking lot, another driver was reversing where she was blocking, and the contact then attempted to avoid the collision and drive forward. The accelerator pedal was depressed however, the vehicle accelerated excessively, and the brake pedal was then depressed but failed to respond. Upon a second attempt, the brake pedal went to the floorboard, accompanied by an abnormal vibration. Consequently, the vehicle crashed into a tree. No warning lights were illuminated prior to the incident. The driver mentioned a previous incident where the vehicle reversed into a gate. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The brakes had been checked previously and were reportedly functioning properly. During the crash, the air bags deployed, and the driver sustained a head injury but did not seek medical attention. No fire or police report was filed as the incident occurred on private property. The local dealer was contacted and mentioned an extended warranty. The dealer suggested towing the vehicle, but it was not diagnosed or repaired. The manufacturer was contacted multiple times, including their legal department, but no response was received. The failure mileage was approximately 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11667676June 18, 2025
AIR BAGS
2 years ago air bags were replaced on a recall notice. Last week dash board is showing a warning notice with the air bag(s) again. Is there another recall for the air bags? Do I have to pay for replacement?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522508May 17, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My MKZ suddenly cut off without warning lamps or messages at highway speed. There was a very quick shudder and all power lost. After pulling onto the road shoulder and waiting a few minutes, it restarted and drove normally. I stopped about 15 minutes later and switched it off. When returning to the vehicle, it would not start. I had it towed to a garage where it has been for 6 weeks. They have been unable to identify the problem and get it restarted. Online reports by others indicate this occurred with other Lincoln products over a span of a few years with no assistance from Lincoln/Ford to identify the problem. This is a HUGE safety issue, as well an immediate personal inconvenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456017March 10, 2022
VISIBILITY/WIPER
Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455543March 7, 2022
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2009 Lincoln MKZ. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448753January 25, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKE PEDAL FAILURE 7 MONTHS AFTER BRAKE FLUID RECALL WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437067October 17, 2021
WHEELS
The Lincoln Mercury factory chrome plated rims leak air all the time making the tires low on air or flat very often! This is a very dangerous safety hazard that can cause loss of control and having an accident resulting in serious bodily injury or death! There are many numerous other Lincoln car owners that report the same symptoms and problems. The manufacturer never plated the rims properly with nickle prior to chrome plating, thus the chrome coating constantly peels off and corrodes; thus air leaks past the tire bead and the rim surface. This sounds like a giant class action lawsuit!! I am are both very upset and scared to drive under these horrific conditions, but I have no choice as news factory rims are very expensive and I cannot afford them since I am disabled and on a fixed income.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423455July 5, 2021
SERVICE BRAKES
Leaking brakes had to be fixed twice before recalled parts were available. When the last repair was done, dealership said they would reimburse us (since we paid full price) recalled parts labor that we had to pay for since they were on the recall. This has never happened even though we have tried multiple times to remedy. Dealership says they sent in paperwork to Ford twice for the reimbursement as they don't do that. Ford Motor Company says they dont do it that it is up to the dealer. In summary, recalled brakes were finally repaired but we had to pay full price for them though it says parts and labor would be free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418660May 26, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the dealer for the recall repair and the Hydraulic Control Unit (HCU) was tested but failed. The dealer informed the contact that the HCU part for the recall repair was not available. The manufacturer was made aware of the issue and informed the contact that they had difficulties obtaining the part for the recall repair. The failure mileage was 22,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414694May 1, 2021
SERVICE BRAKES
TOOK MY CAR IN FOR RECALL #19V904 SAID COULD NOT FIX BECAUSE THE ECU WAS ALSO BAD, IT HAD JUST WENT OUT MY PROBLEM IS THAT FORD WILL NOT FIX THE RECALL IF I DON'T PAY THEM 777.00 TO FIX THE ECU FIRST, AND I THIK THEY SHOULD BECAUSE IT'S ALL TIED TOGETHER I.E. THE VERY SAME SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408578April 17, 2021
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
BRAKE PEDAL WENT ALL THE WAY AND TOUCH BODY. IT HAPPENED TWICE IN TWO MONTHS AND 2ND TIME RESULTED IN TO CAR WRECK ON 5 MILES PER HOUR SPEED. IT IS VERY DISAPPOINTING LINCOLN SEEMS TO KNOW ABOUT THE ISSUE BUT TOOK A LONG TIME TO COVER WITH REMEDY. * (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11404694March 24, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DAVE SINCLAIR LINCOLN (7500 S. LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 729-2700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400153March 10, 2021
SERVICE BRAKES
DOT 3 BRAKE FLUID AND ANTI-LOCK BRAKE SYSTEM FUNCTION IS DEFECTIVE AND THE ISSUE IS NOT BEING ADDRESSED AFTER A NUMBER OF YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389780January 25, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. TODD JUDY FORD OF HUNTINGTON (2480 5TH AVE, HUNTINGTON, WV 25703) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389441January 22, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384076December 18, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO FLOORBOARD WHILE ATTEMPTING TO BRING THE VEHICLE TO A STOP HOWEVER, THE VEHICLE FAILED TO STOP AND THE DRIVER HAD TO PROCEED THROUGH THE RED LIGHT WITH SPEED TO AVOID A CRASH. THE BRAKE PEDAL RETURNED TO NORMAL FUNCTION AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED PACIFICO MARPLE FORD LINCOLN (3015 W CHESTER PIKE, BROOMALL, PA 19008, (888) 320-6221) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE AT THE DEALER FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366508October 26, 2020
SERVICE BRAKES
WE WERE SENT A RECALL NOTICE ON THE AUTO BRAKE SYSTEM JANUARY 2020. LOCAL LINCOLN DEALER DOESN'T HAVE PARTS TO REPAIR AS OF OCTOBER 2020. THE ABS LIGHT HAS CAME ON RIGHT ABOUT THE TIME OF NOTIFICATION. KEEP GETTING TOLD THAT PARTS ARE NOT AVAILABLE TO REPAIR ON THE RECALL. IF I WANTED TO PAY FOR IT THEN THEY COULD REPAIR THE PROBLEM. THIS IS NOT SATISFACTORY. DO I NEED TO NOTIFY A BETTER BUSINESS BUREAU OR WHAT DO I NEED TO DO TO GET THE REPAIR ON BREAKS WHICH COULD BE A SAFETY HAZZARD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363369October 8, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SC 29708) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362160October 1, 2020
SERVICE BRAKES
NHTSA RECALL 19V-904
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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