Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11431233August 31, 2021
STRUCTURE:BODY:TRUNK LID
The contact owns a 2013 Lincoln MKZ. The contact stated that he noticed that there was water leaking into the trunk of the vehicle. The vehicle was taken to the dealer who diagnosed that the weld off the assembly line had failed and was letting water inside the vehicle. The manufacturer was made aware of the failure and informed the contact that there were not enough complaints related to the failure and they would not cover the repair of the vehicle as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431294August 31, 2021
STEERING
SECONDS AFTER STARTING AND DRIVING APPROX 200 FEET MY, 2011 LINCOLN MKZ HYBRID , CARS POWER STEERING STOP WORKING. ON THE MESSAGE CENTER ON THE DASH LITE UP LISTING THE POWER STEERING ASSIST FAILURE IN RED LETTERS. I STOPPED TURN THE KEY OFF RESTARTED THE CAR UPON STEERING WAS NORMAL, THIS HAS HAPPENED 4 TIMES IN THE LAST TWO MONTHS, I HAD THE FORD DEALER,"MULLAHEY FORD" IN ARROYO GRANDE LOOK AT IT. HE STATED THAT NO CODES CAME UP SO THEY WOULD NOT DO ANY REPAIRS, WE PURCHASED A FULL WARRANTY, $3500 FOR REPAIRS BUT HE WASNT WILLING TO REPAIR IT SINCE NO CODES AROSE ON THE CARS COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430984August 30, 2021
UNKNOWN OR OTHER
The contact owned a 2012 Lincoln MKZ. The contact stated while entering a gated garage, when lifting his foot from the brake pedal, the vehicle accelerated independently and crashed into a parked vehicle and continued to accelerate and pushed the first vehicle into two additional vehicles. The contact stated he depressed the brake pedal but failed to stop the vehicle. The contact stated he was not aware if any warning lights were illuminated. The front driver air bag did deploy. The contact stated he sustained a cut on his left hand from the seat belt but did not seek medical attention for the cut. An ambulance did come to the location and verified he did not have any other injuries. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot first and then the insurance towed to an unknown location. A dealer was not contacted. The manufacturer had been informed of the failure in letter form. The failure mileage was approximately 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11430485August 25, 2021
AIR BAGS
Takata recall. The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429904August 20, 2021
SERVICE BRAKES, AIR BAGS
The contact owns a 2007 Lincoln MKZ. The contact stated that the vehicle was taken to be repaired under an unknown air bag and service brakes recall. The contact stated that the air bag and service brakes warning lights were illuminated. The contact took the vehicle to the dealer and the vehicle was repaired; however, the warning lights remained illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429526August 18, 2021
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: WARNING
This is [XXX] my customer is missing and has been missing since 7:45pm 8/17/21 by this vin number i was wondering if you could put a trace on the vin number 3LN6L5D92JR[XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429532August 18, 2021
STRUCTURE:BODY:DOOR
Front drivers side door, unable to open door from inside the vehicle. Very hard or impossible for older drivers to cross over the console to exit in the case of a fire or crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429533August 18, 2021
STRUCTURE:BODY
Front passenger side door, unable to lock. All other doors lock fine. Unable to secure car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429273August 16, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Lincoln MKZ. The contact stated that while making a left turn at a low rate of speed, several warning lights including the ABS warning light illuminated on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The dealer was contacted and informed him that the part was not yet available. Northtowne Lincoln (21 NE Vivion Rd, Kansas City, MO 64118) was also contacted and advised the contact to take the vehicle to the dealer for service. The contact left his vehicle in the possession of the dealer and after several days, he was notified that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The failure mileage was approximately 138,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429289August 16, 2021
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Lincoln MKZ. The contact received a recall notification for NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was notified of the issue. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428791August 12, 2021
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428821August 12, 2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2010 Lincoln MKZ. The contact stated while driving 45 mph, while depressing on the brake pedal the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated she was able to cruise to an independent mechanic. The contact stated that the independent mechanic informed her that the brake master cylinder needed to be replaced. The vehicle was repaired however, the failure persisted. The independent mechanic then stated that the HCU needed to be replaced. The vehicle was repaired but continued to experience the failure. The independent mechanic stated that HCU needed to be replaced a second time. The vehicle was not repaired but was pending repairs. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 243,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428730August 11, 2021
AIR BAGS
Takata recall. The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428395August 9, 2021
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427902August 5, 2021
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I traded in this 2010 Lincoln MKZ on November 24, 2018 at Classic Acura in Beaumont, Texas. Since that time I have contacted both Lincoln Motor Company by phone and email plus Kinsel Ford-Lincoln of Beaumont, Texas in person and by phone. These contacts were done multiple times and today I received another recall notice (19S54-ABS HCU Valve Concern (17X29) on the 2010 Lincoln that I no longer own. has not been keeping whoever is the new owner of the 2010 Lincoln MKZ advised of recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426947July 29, 2021
UNKNOWN OR OTHER
The contact owned a 2016 Lincoln MKZ. The contact stated while exiting her employer's parking lot when the vehicle began to accelerate independently and she started to smell a burning smell. The contact stated no warning light was illuminated. The contact stated she was depressing the brake pedal to the floor and pressed the Park button but the vehicle continued to accelerate and move forward. The contact also stated the steering wheel seized when she crashed into a wooden guard rail, a metal fence, and a chain-link fence. The air bags did not deploy. The contact sustained injuries on the middle of the sternum and her right breast was bruised from the seat belt. The contact did seek medical attention for her swollen feet from depressing the brake pedal forcefully. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11426607July 27, 2021
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426080July 23, 2021
STEERING
The contact owns a 2016 Lincoln MKZ Hybrid. The contact stated that while driving at various speeds, the power steering failed causing the steering wheel to become very difficult to turn in either direction. During the failure, the service advanced track and service headlights message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was included in the NHTSA campaign number 19V632000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425997July 22, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA campaign number: 20V331000 (Latches/Locks/Linkages). The contact stated that when he attempted to close the front driver’s side door, the door latch would not secure the lock. The contact used a dog leash to secure the door to the door frame to prevent the door from opening while driving. The dealer and 3 other unknown dealers were made aware of the failure however, the contact was informed that repair parts were not readily available and had to be ordered from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle had to be taken to a Lincoln dealer, not a Ford dealer for the recall repair. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425795July 21, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I have a 2017 Lincoln mkz 2.0L 6 speed automatic transmission. The torque converter weld studs. The torque converter is on longer connected to the engine flex plate causing its ability to move. If you look at recall 17S16 it is an expansion of recall 17V427. my car is available I was driving on a 4 lane highway going about 60mph when car cut off. I was very afraid for my life. But also the life if others when I had no control of my speed. Personal mechanic. I first heard some noise under the car that would come and go, on this day I heard a thump and the vehicle lost its ability to move. which cause a very dangerous situation, cars where going around my car at speeds of 70 to 80mph. I am lucky to be alive!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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