Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11468222June 8, 2022
STEERING
The electronic steering failed. A steering warning light came on and within 3-5 seconds the electronic steering failed completely. Fortunately I was only traveling at a low speed or would have likely been in an accident. Cost to repair was over $2000 and the car had 100,180 miles on it at the time of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467954June 7, 2022
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467109June 2, 2022
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2014 Lincoln MKZ. The contact stated that as she attempted to come to a complete stop at the top of a hill, the brakes failed to operate as needed and were depressed to the floorboard. The contact blew through the intersection with the brake fluid low warning message on the instrument panel. The contact also stated that a warning chime sounded during the failure. The contact was able to stop the vehicle and parked on the side of the road. The vehicle was towed to the dealer where they informed her that one of the brake hoses had failed, causing the brake fluid to leak out of the vehicle. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The contact was provided with a case number. The vehicle had been repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465481May 20, 2022
STRUCTURE:BODY:HOOD
The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that there was corrosion on the seams of the hood and the doors of the vehicle towards the bottom where the aluminum meets the steel. The contact took the vehicle to an auto body shop and stated that all the parts needed to be replaced due to the severity of the corrosion. The contact spoke to the dealer who confirmed there was no recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty was no longer valid. The approximate failure mileage 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464857May 16, 2022
ENGINE
The contact owns a 2011 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the local dealer where it was diagnosed the water pump needed to be replaced. The contact was informed that water had leaked into the engine. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 115,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463712May 7, 2022
SERVICE BRAKES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The brake light switch assembly failed. The car's brake light will not go off. Other drivers do not know if you are braking. The dealer can not fix it until next week, meanwhile, it is dangerous to drive. This brake switch assembly is under recall for 2014 MKZ and 2015 MKZ. It looks to be the same assembly on the 2016 MKZ. There was no warning. The brake lights come on while parked in the driveway and won't go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463184May 3, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking noise detected and the vehicle stalled without warning. The vehicle was towed to the local dealer where it was diagnosed that water had entered the engine and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461217April 18, 2022
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
While driving, the right front brake hose ruptured, releasing a large amount of brake fluid, dropping the brake pedal to the floor and causing a sudden loss of braking power. I have the faulty hose in my possession. I was not able to brake while driving out of the mountains in Tennessee. My wife and I consider ourselves lucky to be alive. Had it happened minutes earlier, we would not be here to tell you about it or to show you the faulty part. The faulty hose was inspected and replaced by an auto mechanic. I advised our local Lincoln dealer/service and I also spoke to the Lincoln Concierge service about what should be considered an ongoing safety hazard. I am hoping to show it to you and anyone else that may be familiar with an identical issue regarding the Ford Edge/MKX version of the same brake hoses. There was no warning at all prior to the sudden loss of brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461098April 18, 2022
SERVICE BRAKES
2105 LINCOLN MKZ. CONSUMER WRITES REGARDING BRAKE PEDAL STOP BUMPER SAFETY RECALL. CONSUMER IS REQUESTING TO BE REINBURSED FOR PAYING FOR - RECALL RELATED REPAIR. TS THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL NOTICE, THE VEHICLE EXPERIENCED BRAKE PEDAL STOP BUMPER FAILURE. THE CONSUMER STATED THE VEHICLE WOULD NOT PICK UP SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE BRAKE LIGHTS WOULD REMAIN ON. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS MADE IN RELATION TO THE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460768April 14, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while having the vehicle serviced, the lug nuts were unable to be removed from the wheels due to swelling. The vehicle was diagnosed by a local tire dealer with failure of the lug nuts. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460682April 13, 2022
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2018 Lincoln MKZ. The contact stated while driving at night at approximately 35 MPH, the low beam light's visibility was blinding and made the vehicle unsafe to drive. The vehicle was diagnosed at a local dealer with a headlight failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460684April 13, 2022
SERVICE BRAKES
The contact owns a 2018 Lincoln MKZ. The contact stated while driving approximately 3 MPH, the brakes locked up. The ABS warning light was flashing on the instrument panel. The vehicle was taken to a local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460487April 12, 2022
AIR BAGS, SERVICE BRAKES
I called ford dealerships to fix the problems back in 2019 but the two recalls have not been fixed yet. Recently, my car was almost failing to stop while I was breaking down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460584April 12, 2022
SEAT BELTS
The middle rear seat belt became stuck around my child and could not be removed. It progressively became tighter and tighter as we tried to unbuckle it. Ultimately the seatbelt needed to be cut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460366April 11, 2022
STEERING
The contact owns a 2013 Lincoln MKZ. The contact stated that while her fiancé was making a left turn, the “Service Power Steering Now” warning light was illuminated and the steering wheel seized. The vehicle was not drivable but was close to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 63,491.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457896March 22, 2022
AIR BAGS, SERVICE BRAKES
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 I've been waiting to complete the first recall for my car for over two years and during that time a second recall for the airbag has come out. I am afraid to drive my car and put others in danger and I'm afraid to sell my car because I could be knowingly putting other people at risk of injury or death and I can't do that knowingly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456630March 14, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Lincoln MKZ. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and within 1-2 minutes he was able to restart the vehicle. The contact stated that the failure was intermittent. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456409March 12, 2022
WHEELS
We have swollen lug nuts on our vehicle. We are unable to rotate our tires and our service technician states they all need to be replaced. They state the "outer shell is swelling". The vehicle is available for inspection. This is a safety concern since the lug nuts can break. No warning lamps or messages are shown. These were professional inspected by a trained technician at Chapel Hill Tire located at 502 W Franklin St, Chapel Hill NC 27516. 919-967-7092
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456017March 10, 2022
VISIBILITY/WIPER
Complaint Lincoln 2009 MKZ air vent grid on dash board broke in various places and collapse also, it appears the dash board in front of air vent grid is raised. Causing the defroster to not work properly and the window shield does not clear properly. I was told to fix the problem the whole dash board needs to be replaced. I see this as a design and manufacturer defect and that Lincoln should repair at no cost to Lincoln owners. Lincoln is a Luxury line this should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456065March 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 45 MPH, the brake pedal was depressed and traveled to the floorboard. The contact stated the braking distance was extended due to the failure. The contact stated that no warning light was illuminated. The vehicle was taken to a dealer who stated that the failure was caused by the front driver’s side brake rubber hydraulic line that needed to be replaced due to damage. The contact stated that the vehicle was currently at the dealer for the repair. The manufacturer was notified and stated that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The approximate failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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