Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11520981May 8, 2023
SERVICE BRAKES
Brake failure. Brake line leaks. ABS not working. Never notified of recall until search was conducted. We want this fixed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11519987May 2, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Lincoln MKZ. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the brake warning light, the ABS warning light, and the brake fluid warning light illuminated. The contact then stated that she depressed the brake pedal to slow the vehicle; however, she had to depress the brake pedal to the floorboard for the vehicle to stop. The dealer was notified of the failure and the vehicle was scheduled to be towed. The vehicle had not yet been diagnosed ore repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 141,503. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519758May 1, 2023
SERVICE BRAKES
2016 LINCOLN MKZ. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 23V-162.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519631April 30, 2023
ENGINE
Water pump failure Car has 44,000 miles. Dealer maintained Safety - I am reading that engine can shut off Known problem with Lincoln/ ford water pump failures in engines Just purchased vehicle last month dealer filled up reservoir w coolant said it just evaporated did not appear anything was leaking Over heat lamp came on, noticed a lot of coolant on ground. From what I am reading class action in Canada was for same problem described as faulty design. Having to tear apart engines adds 14 hours of labor cost. From US class action lawsuit Miletello vs Ford and other suits class action was filed stating a faulty design with water pump being inside the engine. States it can cause catastrophic engine failure. Expensive to repair 14 man hours for labor. Ford has known about the problem and never fixed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519404April 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Lincoln MKZ. The contact stated that while starting the vehicle, the brake pedal was depressed; however, the brake pedal became stiff. The contact self-inspected the vehicle and noticed an excessive amount of fluid underneath the vehicle. The vehicle was taken to an independent mechanic, who inspected the vehicle and related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519226April 27, 2023
STRUCTURE:BODY
Didn’t slow down right away
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519067April 26, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
On march 28, 2023 I was riding home From the store and my brakes stop working the next following day I had to get it told to the repair shop to get fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518717April 24, 2023
SERVICE BRAKES, HYDRAULIC, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2016 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for the front brake flexible hose inspection. The contact stated that while the dealer was conducting the inspection, the hood failed to open after several attempts. The dealer then lubricated the hood latch and was able to open the hood after several attempts. The dealer informed the contact that the brake fluid was at the minimum level. The contact stated that she was concerned that she would not be able to monitor the brake fluid level due to hood latch failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518288April 21, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518345April 21, 2023
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
The contact owns a 2015 Lincoln MKZ. The contract stated that on several occasions, while the brake pedal was depressed, the brake pedal remained on the floorboard. The brake pedal was pumped while coming to a stop. Additionally, while driving at various speeds, the brake pedal was depressed, and the vehicle started jerking. The contact stated that there was an abnormal fuel odor detected. The vehicle was not diagnosed or repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518033April 20, 2023
FORWARD COLLISION AVOIDANCE
2019 LINCOLN MKZ. CONSUMER WRITES IN REGARD TO DEFECTIVE COLLISION WARNING RADAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11517805April 19, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517592April 18, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA Campaign Number:23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517657April 18, 2023
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact's friend owned a 2014 Lincoln MKZ Hybrid. The contact stated that while she was driving at approximately 43 MPH, a loud bang was heard coming from near the front passenger area, and then the tires and brakes seized, causing the vehicle to swerve and the contact then crashed into a guard rail. The check engine warning light was illuminated. The contact stated that only the front passenger air bag had deployed. The contact stated that she required medical attention and had sustained a concussion. A police report was available. The vehicle was towed to a tow yard and was totaled. The VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11517461April 17, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to complete the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515922April 7, 2023
SEAT BELTS
The contact owns a 2016 Lincoln MKZ. The contact stated that the driver's side seat belt failed to function as needed. The vehicle was taken to the dealer; however, the part to do the repair was not available. The contact related the failure to Technical Service Bulletin: 16S42 (Pretensioner Cable). The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515869April 6, 2023
POWER TRAIN, STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515415April 4, 2023
POWER TRAIN
The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated while starting the vehicle, the message "Shift System Fault" was displayed. Additionally, the contact stated while attempting to drive from a complete stop, she shifted into drive, but the vehicle failed to respond. The vehicle responded on the second attempt. The contact stated that the failure had reoccurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The manufacturer was contacted several times, but no assistance was provided. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514271March 28, 2023
ENGINE
Vehicle starting and running rough upon start up. Coil #2 now showing bad 4th time within the past 6-8 months, the #2 plug twice on the last month. Now coil #3 and plug for the 2nd time. Feels like an Oxygen sensors going bad, although no codes showing up for that, causes the check engine light to come on and continually run rough like a misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513692March 24, 2023
ENGINE
I purchased this 2017 Lincoln MKZ 2.0L used on 11/26/22 with 72,400 miles. 2/4/23 I started having a misfire on cylinder 2. Past experience with another Ecoboost vehicle I thought was most likely a failing coil pack. I purchased an OEM coil pack and replaced coil pack 2. The car ran fine for several weeks and I thought my issue was fixed. 3/18/23 I left the house and typically before I get to town I’d have heat in the cabin, that wasn’t the case. I looked at all gauges and everything is normal no lights & engine temp is fine. Pull over and looked at the coolant reservoir… bone dry! I look for external leaks, but there are none. Filled the reservoir and I now have heat again. I got it home and looked all over for a leak again, but nothing. Figured well since I had a misfire and I’m approaching 80,000 miles maybe I should do the spark plugs. Cylinder 1 came out fine, and cylinder's 2,3,4 all seemed to be seized to the point I didn’t feel comfortable using more force and risking them breaking. Checked the oil and the oil looks fine. The engine runs rough upon the first start of the day, and white smoke is released from the exhaust while this is happening. Decided to take it to a local Ford garage and have them do the 3 remaining plugs as well as an oil change as I thought maybe it was a spark plug issue. I explained my experience with the vehicle and the service tech stated they won't touch them because this is a known issue. Most likely I would need a new engine. Apparently, with this gen of the Ecoboost 2.0, there is coolant leaking into the cylinders due to a manufacturer design flaw that Ford knows about. This coolant will cause the cylinder head to crack and fill with coolant. Ultimately the engine will self-destruct. My local Ford garage told me to reference TSB 22-2229. If you research this online you will find many complaints as well as fears of continuing to drive the vehicle as this could cause an accident when the engine completely dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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