Lincoln MKX Complaints (2012)

84 consumer complaints on file.

#11241767August 5, 2019
ELECTRICAL SYSTEM
LEFT REAR DOOR AJAR SENSOR WILL NOT SHUT OFF. THE CAR CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. WE HAVE TO DISCONNECT THE BATTERY AT NIGHT TO STOP DRAINING THE BATTERY. THIS IS OBVIOUSLY A FLAW IN THE DESIGN SINCE THE SWITCH IS BUILT INTO THE DOOR LATCH. THE COST TO REPAIR THIS DESIGN FLAW HAS BEEN PUSHED OFF ONTO THE CONSUMER WHICH IS UNETHICAL AND WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182002February 22, 2019
SERVICE BRAKES
NOTICED BRAKES GETTING A LITTLE SOFT WHEN TRYING TO BRAKE AND HAVING TO PRESS ON THEM FROM A FURTHER DISTANCE TO ENSURE I WOULD COME TO A COMPLETE STOP AT A LIGHT OR SIGN. THERE IS A CONSTANT HISSING SOUND THAT SOUNDS LIKE AIR ESCAPING EVEN WITH THE LIGHTEST OF TAPS. I HAD TO SLAM ON THE BRAKES ALL THE WAY DOWN TO AVOID HITTING A DOG AND THEY EMITTED A HIGH PITCHED SQUEAK AUDIBLE INSIDE THE SUV ONLY. THE BRAKES WERE WORKING FINE UP UNTIL RECENTLY AS I HIT THE 78K MILE MARK. THIS MORNING I HAD A HUGE SCARE AS I WAS NEARING AN INTERSECTION AND THEY GAVE OUT, I HAD TO PUMP THEM SEVERAL TIMES IN ORDER TO STOP AND LUCKILY I WAS ON MY WAY TO WORK AND DIDN'T HAVE MY THREE KIDS WITH ME. THERE WAS ALSO NO ONE IN FRONT OF ME IF NOT I WOULD HAVE WRECKED PRETTY BADLY! THIS WAS AT AN INTERSECTION AT A MAJOR HIGHWAY AND HAD THERE BEEN MORE TRAFFIC AROUND AND I UNABLE TO TURN ONTO THE ACCESS ROAD I DEFINITELY WOULD HAVE BEEN MAJORLY INJURED ALONG WITH THE OTHER PEOPLE INVOLVED IN THIS 'COULD-BE' SCENARIO. I DON'T EVEN WANT TO DRIVE THIS THING ANYMORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174668February 6, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR LATCH ELECTRICAL COMPONENT CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. THIS IS OBVIOUSLY A FLAW IN THE DESIGN SINCE THE SWITCH IS BUILT INTO THE DOOR LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170145January 15, 2019
SERVICE BRAKES
MKX HAS ALREADY HAD TWO MASTER BOOSTERS REPLACED, BRAKE LINES BLED OF AIR, AND BRAKE PADS REPLACED AND THERE IS NO BRAKE PEDAL RESITANCE WHEN PRESSING THE PEDAL TO STOP THE VEHICLE. THIS HAS HAPPENDED BEFORE WITH THE BRAKE PEDAL NOT HAVING RESISTANCE BUT SUDDENLY TRIES TO LOCK THE BRAKES UP WHEN THE PEDAL IS PUSHED TO THE FLOORBOARD. MECHANIC CANNOT FIND WHAT THE PROBLEM COULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154593November 28, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN 4 LANE DIVIDED HIGHWAY IN FLORIDA AND THIS TIME OF YEAR THERE ARE MANY CITRUS HAULING SEMIS ON THE ROAD IN FACT THREE OR FOUR DIRECTLY BEHIND ME DURING THIS OCCURRENCE. MY VEHICLE WAS DRIVING THEN SUDDENLY WITHOUT WARNING STARTED TO LOSE POWER. ENGINE WAS STILL RUNNING BUT VEHICLE WOULD NOT RESPOND WHILE TRAFFIC BARRELING DOWN ON ME DURING NOON TRAFFIC. I HAD NO OTHER CHOICE BUT TO STEER OFF. HAD TO RESTART ENGINE AND STILL NOT RESPONDING PROPERLY. FINALLY ABLE TO MAKE IT INTO DEALERSHIP WHERE WE WERE TOLD THIS VEHICLE HAD NO RECALLS AND THEY DIDN'T HAVE TIME TO CHECK. THIS HAD HAPPENED ROUGHLY SIX TIMES IN LAST SIX MONTHS VEHICLE HAS ONLY 42000 MILES ON IT I AM UNSURE OF WHAT THE PROXIMATE CAUSE WAS PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114556July 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE GEAR SHIFTED INTO REVERSE WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE CONTACT'S GARAGE. THERE WAS DAMAGE TO THE DRIVER SIDE DOOR AND FRONT DRIVER SIDE FENDER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (TOM ROUSH LINCOLN, MAZDA, & MITSUBISHI, 525 DAVID BROWN DR., WESTFIELD, IN 46074, (317)-896-5561) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11110293July 9, 2018
UNKNOWN OR OTHER
THE GEAR SHIFTER IS IN PARK BUT THE CAR DOES NOT SHOW THAT IT IS IN PARK SO IT'S SAYING THAT YOU NEED TO SHIFT IT INTO PARK WHICH APPEARS TO BE UNSAFE IF IT IS SHOWING RED ON THE GEAR CHANGER MECHANISM ON THE SCREEN AND THAT THE VEHICLE IS PROPERLY IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109663July 5, 2018
SERVICE BRAKES
I WAS DRIVING AND BRAKES WENT TO FLOOR NO PEDAL AT ALL. BEFORE THIS HAPPENED THE PEDAL WAS STIFF AND HARD TO PUSH. THERE ARE NO BRAKE LEAKS MASTER CYLINDER IS FULL THE BRAKE PADS ARE FINE. I WAS WONDERING IF IT HAD A BRAKE BOOSTER ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097028May 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE STATIONARY, THE VEHICLE LEAKED FLUID ONTO THE GROUND. THE DEALER (PHIL FITTS FORD & LINCOLN IN NEW CASTLE, PENNSYLVANIA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073209February 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE TO REGAIN NORMAL FUNCTION, BUT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MAYAGUEZ FORD CALLED MARGINAL MAYAGUEZ, PUERTO RICO, 00681; PHONE 787-805-3673. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED THE FAILURE AT THE ENGINE PURGE VALVE. THE DEALER REPLACED THE ENGINE PURGE VALVE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. *TT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072831February 14, 2018
AIR BAGS
THE DEALER HAS NOT INSTRUCTED ME TO TAKE MY VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE MY PASSENGER FRONTAL AIRBAG INFLATOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057213December 28, 2017
UNKNOWN OR OTHER
DIVERSIDE DOOR AJAR LIGHT ON EVEN WHEN DOOR CLOSED, WHEN VEHICLE STATIONARY OR IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047509November 20, 2017
ENGINE, POWER TRAIN
WHILE DRIVING ON A CITY STREET, VEHICLE DID NOT RESPOND TO THE ACCELATOR- NO POWER TO THE VEHICLE AND A "WRENCH" APPEARED ON THE DASH BOARD. POWER TRAIN PROBLEM. TAKE VEHICLE IMMEDIATELY TO YOUR LINCOLN DEALER. THE CAR STOPPED AND I WAS ABLE TO PULL OVER. IT SEEMED TO BE CHOKING THEN STOPPED. TOWED IT TO DEALER - THEY RAN DIAGNOSTIC TESTS AND FOUND "NOTHING WRONG WITH IT". TWO WEEKS LATER SAME THING HAPPENED. FORTUNATELY I WAS ON A CITY STREET AGAIN AND ABLE TO MOVE OVER. HAD THIS HAPPENED N THE FREEWAY I AM SURE THERE WOULD HAVE BEEN A MAJOR ACCIDENT. DEALER AGAIN COULD FIND NOTHING AGAIN. APPARENTLY THE DIAGNOSTIC TESTS ARE NOT EFFECTIVE. THEY RECOMMENDED REPLACING THE "THROTTLE". THAT "MIGHT" BE THE PROBLEM. I AM NOW VERY UNCOMFORTABLE DRIVING THIS VEHICLE AND STAY ALWAYS IN THE RIGHT LANE JUST IN CASE IT DECIDES TO DIE AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW. APPARENTLY LINCOLN EXPECTS AN OWNER TO KEEP REPLACING PARTS - EVEN THOUGH THEY MIGHT NOT BE DEFECTIVE - AND HOPE EVENTUALLY THE CORRECT PART IS REPLACED. I AM WONDERING ABOUT ALL THE ELECTRONIC "PROGRESS" WE HAVE SUPPOSEDLY MADE, WHY DEFECTIVE PARTS CANNOT BE ACCURATELY DETECTED. WAY TOO MUCH UNNECESSARY FUNCTIONS ON VEHICLES - CREATING TOO MANY CHANCES FOR ELECTRICAL ERRORS. WHERE DOES IT END? THE CAR HAS ONLY 37,000 MILES ON IT AND WAS VERY RELIABLE - UNTIL NOW- NOW IT IS OUT OF WARRANTY - EACH REPLACEMENT PART, I AM SURE, WILL BE COSTLY - THIS IS GOING TO BE A GUESSING GAME FROM NOW ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045669November 13, 2017
ELECTRICAL SYSTEM, POWER TRAIN
WHEN SHIFTING INTO "PARK" THERE IS A WARNING THAT APPEARS ON THE DASH AS "SHIFT TO PARK". THE "P" INDICATOR LIGHT WILL NOT ILLUMINATE AND DOES NOT ENGAGE SAFETY FEATURES ASSOCIATED WITH PLACING THE VEHICLE IN "PARK". THIS ALSO CAUSES THE DISPLAY TO STAY ON AND DRAINS THE BATTERY IF NOT CORRECTED. THIS IS A KNOWN ISSUE ADDRESSED ON TSB 15-0047 BUT SHOULD BE A SAFETY RECALL AS IT COULD LEAD TO A STRANDED MOTORIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045171November 10, 2017
SERVICE BRAKES
MASTER CYLINDER FAILED AT 68K MILES 7/2017, PEDAL WENT TO FLOOR BUT CAR DID STOP.11/2017 ABS PUMP LEAKED, CAUSING CAR TO LOSE BRAKE FLUID. WAS CLOSE TO DEALERSHIP, WAS ABLE TO DRIVE IN WITH LIMITED BRAKING CAPACITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034082October 17, 2017
UNKNOWN OR OTHER
DRIVER SIDE DOOR AJAR SENSOR IS DEFECTIVE WHICH CAUSES WARNING LIGHT ON DASH TO LIGHT, SHIFT INTO PARK LIGHT TO COME ON AND INTERIOR LIGHTS TO STAY ON. I COULD LIVE WITH THE ANNOYANCE OF THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT TO COME ON BUT THE INTERIOR LIGHTS STAYING ON RUNS THE BATTERY DOWN AND COULD STRAND MY WIFE AND I ON THE ROAD. THE FORD DEALER IS WELL AWARE OF THIS ONGOING DEFECT IN NEARLY ALL THEIR SUVS. RATHER THAN FIXING THE PROBLEM (WELL KNOWN PROBLEM AT THE FORD COMPANY) THEY CHARGE $600.00 TO $1200.00 TO REPLACE THE SENSOR AT THE DEALERSHIPS. THE IDEA THAT THEY (FORD) ARE CONTINUING TO KNOWINGLY SELL VERY EXPENSIVE CARS WITH DEFECTIVE PARTS IS A TERRIBLE DISSERVICE TO THE PUBLIC. THIS ISSUE OCCURS EVERY TIME I OPEN AND SHUT THE DRIVERS SIDE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005708August 31, 2017
ELECTRICAL SYSTEM
2012 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO DOOR WARNING LIGHT PROBLEMS. *LD THE CONSUMER STATED THE VEHICLE WARNING LIGHT FAILED. UPDATED 08/31/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006289July 19, 2017
UNKNOWN OR OTHER
BLIND SPOT SENSOR FAILURE - IN HEAVY RAIN DRIVING I GET A DASH DISPLAY INFORMING ME THE BLIND SPOT FEATURE IS NOT WORKING. REF. TO MANUAL. BOTH SIDE VIEW MIRROR YELLOW LITES STAY ON. OF ALL TIMES I WANT MY BLIND SPOT OPTION NOT WORKING. MUMS THE WORD DEALER RESPONSE. SAY THIS IS DANGEROUS. THIS NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005596July 16, 2017
AIR BAGS
LINCOLN MKZ 2012 VEHICLE IS STATIONARY. PASSENGER SIDE AIRBAG HAS BEEN RECALLED AND I WANT THE NEW AIRBAG TO BE DELIVERED TO THE LINCOLN DEALER VIC BAILY FORD, 501 E. DANIEL MORGAN AVE. SPARTANBURG SC 29302 SO THEY CAN INSTALL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995286June 15, 2017
ENGINE, POWER TRAIN
STOPED AT A RED LIGHT ON A SLIGHT GRADE. CAR SHUT DOWN COMPLETELY W/LOSS OF STEERING & BRAKES. DRIFTED BACKWARD UNTIL I PUSHED THE EMERGENCY BRAKE. LOCAL DEALER RAN DIANOSTICS, NOTHING FOUND LINCOLN PROVIDED ZERO HELP IN RESOULVING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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