Lincoln MKX Complaints (2009)

66 consumer complaints on file.

#11055917December 21, 2017
AIR BAGS
TAKATA RECALL. HAVE TRIED TO GET LINCOLN DEALERSHIP TO REPLACE THE AIRBAG AND THEY SAID NO PARTS ARE AVAILABLE TO THEM. I WANT TO SELL OR TRADE MY VEHICLE AND CAN NOT DUE TO POSSIBLE INJURY TO A PERSON. HOW DO I GET THE AIR BAG REPLACED SO I CAN MOVE ON WITH MY LIFE AND NOT GET SUED IF I SELL THE VEHICLE? IT HAS BEEN YEARS SINCE I WAS NOTIFIED I HAD A RECALL ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051513November 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (COCCIA FORD LINCOLN INC, 577 E MAIN ST, WILKES-BARRE, PA 18702, (570) 823-8888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051078November 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICE FORD-LINCOLN AT (574) 267-8151 (436 W 250 N, WARSAW, IN 46582) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045330November 11, 2017
AIR BAGS
TAKATA INFLATORS. I HAVE RECEIVED 2 NOTICES AND KEEP CALLING LITHIA FORD LINCOLN IN FRESNO, CA AND THEY KEEP TELLING ME THEY DO NOT HAVE THE PARTS! WHAT AM I SUPPOSED TO DO? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041048October 30, 2017
AIR BAGS
I RECIEVED THE NOTICE IN JANUARY 2017, CALLED AND WAS TOLD THEY DO NOT HAVE THE PART. NOW I RECIEVED NOTICE THAT THE PART MANUFACTURER IS FILING BANKRUPCY AND THAT UNLESS I PUT THE NEW PARTS ON THE VEHICLE NOW THEY WILL NOT BE HELD RESPONSIBLE FOR INJURY OCCURING AFTER DEC 27, 2017. I ASKED THE DEALER IF THEY NOTED HOW MANY CALLS I HAVE MADE AND THEY SAY NO. NOW I CALL 18003923673 AND REPORT THIS PROBLEM AND I GET A CASE # CAF13428966. DO I GET A PART NO.HAS THIS CHANGED THE FACT THAT AFTER DECEMBER I CAN TAKE MY CHANCES ON MY OWN NO. I WANT TO BE PUT INTO A SAFE VEHICLE UNTIL THE PART IS INSTALLED IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039822October 25, 2017
AIR BAGS
TAKATA RECALL SINCE I FIRST GOT THE RECALL NOTICE IN 2016 ALL FORD/LINCOLN SHOWS IS: STATUS: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE I CANNOT GET IT FIXED UNTIL THE COMPANY DOES SOMETHING. THE TK HOLDINGS LEGAL NOTICE I GOT TODAY SAYING I MUST GET IT FIXED IS FRAUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032568October 9, 2017
AIR BAGS
TAKATA RECALL - WE WERE NOTIFIED MORE THAN 9 MONTHS AGO ABOUT THIS RECALL AND THEY STILL HAVE NOT GOTTEN THE PARTS TO REPLACE THIS. HOW SAFE ARE THESE AIRBAGS? WHY ARE THE CAR MANUFACTURERS STILL NOT REPLACING THEM? WE HAVE BEEN PATIENT BUT IF THIS IS A TRUE SAFETY ISSUE- HOW ARE THEY GETTING AWAY WITH NOT CORRECTING IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019353August 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (COCONUT POINT FORD, ESTELO, FL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006590July 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE COCONUT POINT FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA, CLAIMING THAT THE AGENCY KNEW ABOUT THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ UPDATED 09/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006143July 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PLAZA LINCOLN MERCURY OF LEESBURG, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990742May 20, 2017
AIR BAGS
TAKATA RECALL STILL HAS NO REMEDY FROM LINCOLN AFTER A YEAR OF WAITING. PLEASE FORCE THEM TO BE RESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983081May 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935602December 16, 2016
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SYNC RADIO. EVERY ONCE IN A WHILE, WITHOUT WARNING, THE RADIO WILL SUDDENLY EMIT AN EXTREMELY LOUD EXPLOSION NOISE, ENOUGH TO STARTLE YOU TO JERK THE WHEEL AND LEAVING YOUR EARS RINGING. THIS HAS HAPPENED TO US THREE TIMES SINCE OWNING THE VEHICLE. ONCE ON A LOCAL HIGHWAY AND TWICE ON THE FREEWAY. AT ALL TIMES WAS THE VEHICLE BEING DRIVEN IN A STRAIGHT LINE. RESEARCH ONLINE SHOWS MANY COMPLAINTS AS THIS APPEARS IS A COMMON PROBLEM WITH THE SYNC RADIO AND LINCOLN HAS NO RESOLUTION. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845597March 8, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT WILL NOT DISENGAGE EVEN THOUGH THE DOOR IS CLOSED AND IT ALSO CAUSES MY ALARM TO SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837623February 22, 2016
WHEELS
I LIVE IN A NORTHERN AREA WHERE SALT IS USED TO DEICE ROADWAYS. I HAVE NOTICED THE CHROMED ALUMINUM RIMS ARE LOSING THE CHROME IN BIG STRIPS. I CANNOT KEEP AIR IN THE TIRES FOR MORE THAN 3 OR 4 DAYS AT A TIME BECAUSE THE CHROME AROUND THE TIRE INFLATERS WILL NOT SEAL CORRECTLY., ALSO THE RISK OF BEING CUT ON THE DEGRADING CHROME WHEN WASHING RIMS IS VERY DANGEROUS.IS THE CHROMING PROCESS AT FAULT AND IF SO WILL FORD REPLACE THESE DEFECTIVE RIMS/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822609January 27, 2016
SERVICE BRAKES
I HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OVER LOOKED IN SOME VINS AND NOT OTHERS. THIS WAS A COST OF CLOSE TO $850 WHICH IN MY OPINION SHOULD BE COVERED BY FORD! HAVE A 2009 LINCOLN MKX WHERE THE BRAKES WERE SO STIFF THAT I COULD HARDLY STOP MY VEHICLE. THIS IS SUCH A HUGE SAFETY ISSUE. THIS ISSUE HAS BEEN COVERED UNDER FORD FOR CERTAIN VIN #'S BUT NOT UNDER MY 2009 VIN NUMBER. I CAN'T UNDERSTAND HOW THIS IS COVERED BY THEM FOR SOME MKX CARS AND NOT OTHERS? EVIDENTLY IT WILL TAKE INJURY OR DEATH FOR FORD TO REALIZE THAT THIS ISN'T SOMETHING THAT SHOULD BE OVER LOOKED IN SOME VINS AND NOT OTHERS. THIS WAS A COST OF CLOSE TO $850 WHICH IN MY OPINION SHOULD BE COVERED BY FORD! THIS IS ALSO SOMETHING THAT GOT WORSE OVER TIME. THIS STARTED IN SEPTEMBER 2015 UNTIL I FINALLY HAD TO GET IT FIX IN NOVEMBER 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745546August 1, 2015
UNKNOWN OR OTHER
THE A/C WENT OUT, BLOWING HOT AIR. SO TOOK IT TO THE MECH. HE SAID LOOKED LIKE WEAR FROM A TUBE PLACED TO TIGHT AND NEAR THE CONDENSER RUBBED A HOLE IN IT. APPROX REPAIR COST 1500.00. WE BOUGHT THE CAR IN 2011, USED AT LYBERGERS ANCHORAGE AK,PUCHASED CUSTOM EDGE, WARRENTECH AUTO INC, BEDFORD, TX, EXTENDED WARRANTY. FOR $3000.00..SO OF COURSE AFTER A BATTLE WITH WARRENTECH, THEY DENIED CLAIM THEY SAID A ROCK HIT THE CONDENSER. WE WERE LOOKING FOR INFO FROM LINCOLN FOR OTHERS WITH PROBLEM OF C/C CONDENSER. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726585June 22, 2015
FUEL/PROPULSION SYSTEM
THE GAS TANK HAS CORRODED SO I HAVE GAS LEAKING UNDER MY VEHICLE. THE MAINTENANCE MAN TOLD ME I COULD NOT DRIVE IT DUE TO DANGER OF A SPARK AND FIRE RISK. THE 2007 AND 2008'S HAVE THIS SAME PROBLEM WHICH ARE RECALLED SO WHY AREN'T THE 2009'S AS WELL. IT IS THE SAME FAULTY GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712366April 23, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE AUTOMATIC RELEASE BUTTON FAILED TO RESPOND. IN ADDITION, THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THERE WERE NO DOORS OPENED. THE CONTACT ALSO NOTICED THAT THE TRUNK DOOR WAS NOT AUTO RELEASING UPON COMING DOWN AND WHICH COULD CAUSE AN INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617415July 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
WIRES TO HEADLIGHTS BRITTLE AND/OR BROKEN. THIS VEHICLE HAS HEADLIGHTS THAT MOVE THE DIRECTION STEERING WHEEL IS TURNED AND ALSO SELF ADJUST HEIGHT UP AND DOWN AS VEHICLE IS TRAVELING. THE ALMOST CONSTANT MOVEMENT OF HEADLAMP IS CAUSING WIRES TO BECOME BRITTLE AND BREAK CAUSING HEADLIGHT FAILURE. NOT ONLY IS THIS UNSAFE, BUT IT APPEARS THAT SOME REPAIR SHOPS ARE SAYING THE FUSE BOX NEEDS TO BE REPLACED AND REPROGRAMMED TO REPAIR SYMPTOM. SOME PEOPLE MAY JUST THINK A HEADLAMP IS BURNED OUT AND AFTER REPLACING BULB, LIGHT STILL WON'T WORK. THOSE WHO CONTINUE TO DRIVE RISK LOOSING OTHER HEADLIGHT AT SAME TIME. THERE IS NO WARNING INDICATOR IN CAR TO NOTIFY DRIVER THERE IS A HEADLAMP OUT SO A PERSON COULD EASILY BE DRIVING WITH ONE LIGHT AND NOT EVEN NOTICE. UPON SEARCHING INTERNET I NOTICED OTHER LATE MODEL FORD PRODUCTS WITH SAME PROBLEM. ON MY CAR THE INSULATION WAS STILL IN TACT SO IT WAS NOT EASILY NOTICED, BUT YES THE WIRE WAS PHYSICALLY BROKEN INSIDE WIRE INSULATION. MY CAR HAS NEVER BEEN IN A CAR ACCIDENT, NOR HAS IT BEEN WORKED ON BY ANYONE OTHER THAN LINCOLN DEALERSHIP OR MYSELF. THERE IS A CAP THAT HAS TO BE REMOVED FROM HEADLIGHT HOUSING BEFORE ONE COULD ACCESS THIS SEALED OFF AREA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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