Lincoln MKX Complaints (2012)

84 consumer complaints on file.

#11429022August 13, 2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Driving late at night from dinner, brakes failed. Took MKX to servicing dealer, replaced m/cyl problem still there, order brake controller two weeks ago, part on shortage no due date. Part fit alot of models and years. FMC should pay for parts, very safety failure, we live in rural area and have the car serviced at Ford/Lincoln. no warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395212February 8, 2021
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE IN FRONT OF ME SUDDENLY SLOWED DOWN CAUSE THE TRAFFIC WAS STOPPED ,AS I HIT THE BRAKE IT WENT TO THE FLOOR AND THE VEHICLE COULD NOT STOP I HAD TO PULL OFF TO THE SHOULDER TO AVOID HITTING THE CAR, I ALSO HAD TO PUMP THE BRAKES A NUMBER OF TIMES BEFORE THE VEHICLE CAME TO A STOP THIS WAS N THE 3RD OR 4TH TIME THIS HAPPENED TO ME AND 2 TIMES WITH MY WIFE DRIVING THE SUV THIS IS CAR WAS REPAIRED BY THE DEALER IN 2018 FOR THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387541January 11, 2021
ELECTRICAL SYSTEM
DRIVER SIDE FRONT DOOR SENSOR SAYS CAR DOOR IS OPEN EVEN WHEN DOOR IS FIRMLY SHUT. CAUSES DOORS NOT TO LOCK, INTERIOR AND PUDDLE LIGHTS REMAIN ON, DRAINS BATTERY, DOORS WON'T LOCK EVEN WITH CAR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385756December 31, 2020
STRUCTURE:BODY, SERVICE BRAKES
MY 2012 LINCOLN MKX IS EXPERIENCING AN ISSUE WITH THE BRAKES MAKING IT ALMOST IMPOSSIBLE TO STOP. THE BRAKE PEDAL IS REQUIRING EXTREME FORCE TO STOP AND GOES ALL THE WAY TO THE FLOOR, FOLLOWED BY A HISSING AIRY SOUND. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALER WHO DIAGNOSED THE ISSUE AS A BRAKES AND CHARGED ME $900. AFTER PICKING UP THE VEHICLE AND TEST DRIVING IT, THE PROBLEM PERSISTED. AFTER RE-DIAGNOSING THEY POINTED THE FINGER TO A HYDRAULIC CONTROL UNIT. THIS ISSUE POSES GREAT DANGER AND THE INABILITY TO STOP WITHOUT LITERALLY STANDING AND APPLYING FORCE TO THE BRAKES. I HAVE HAD TO STOP DRIVING THE CAR BECAUSE WHEN COMING TO A STOP AT ANY SPEED, THE FORCE NEEDED TO STOP AND A COUPLE CLOSE CALLS WITH RAMMING IN THE BACK OF SOMEONE, THE CAR IS JUST TOO DANGEROUS. ADDITIONALLY, I'VE HAD OTHER ISSUES WITH THIS CAR WHERE THE TRUNK WILL NOT STAY OPEN. IT DOES NOT DETECT A PERSON PUTTING THINGS IN THE TRUNK AND I'VE HAD TO RUN AND PUSH IT UP TO SAVE A KID WHO WAS LOADING SPORTS EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376636November 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, BRAKE PEDAL GOES TO THE FLOOR BOARD. REPLACED ROTORS BRAKE PADS AND CALIPERS. A COUPLE OF WEEKS LATER, PEDAL GOES TO FLOORBOARD AGAIN. REPLACED MASTER CYLINDER, BUT WAS TOLD IT WAS PROBABLY THE ABS BOOSTER. NEEDS TO BE A RECALL. THIS IS THE 60 TH COMPLAINT. ALSO BACK UP CAMERA IS UPSIDE DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374870November 16, 2020
UNKNOWN OR OTHER
MY VEHICLE A 2012 LINCOLN MKX WITH UNDER 32,000 MILES SPORADICALLY WHEN SHIFTED TO PARK THE GEAR SHIFT DOES NOT SHOW THE VEHICLE HAS BEEN SET TO PARK. & A MESSAGE APPEARS INSTRUCTING TO "SHIFT THE VEHICLE TO PARK"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374620November 13, 2020
SERVICE BRAKES
WHEN MAKING A STOP THE BRAKES ARE HARD, THEN SUDDENLY THE GO ALL THE WAY TO THE FLOOR. THEN AT AT TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE THE CAR DIES, I HAVE TO PUT IT IN PARK TO START IT UP. THE ENGINE LIGHT WILL COME ON FOR ABOUT 30 MINUTES. I'D TAKEN IT TO THE FORD LINCOLN DEALERSHIP THE DIAGNOSIS WAS THE BRAKE BOOSTER COST WAS 905.00 ALSO THE BACK UP CAMERA US UPSIDE DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373662November 8, 2020
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
WHILE IN MOTION IT STATES THAT THE SENSORS FOR COLLISION ARE BLOCKED. WHILE RUNNING BUT PARKED THE ELECTRICAL/ ELECTRONICS THAT RUN THE ENTERTAINMENT SYSTEM AND TOUCH SCREEN ARE OFF AND WILL NOT TURN ON. THE BACK HATCH BUTTONS DO NOT OPEN OR CLOSE THE REAR DOOR PROPERLY. THE SUN ROOF DOES NOT FULLY OPEN WHETHER PARKED OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372274October 29, 2020
SERVICE BRAKES
MY 2012 LINCOLN MKX HAS A VERY LOW BREAK PEDAL AND IS A RESULT OF THE (HCU) HYDRAULIC CONTROL UNIT. AS MY CAR'S BREAK PEDAL GOES TO THE FLOOR AND IT MAKES STOPPING THE CAR ALMOST IMPOSSIBLE AT ANY SPEED.THIS IS VERY PROBLEMATIC FOR THIS YEAR MAKE AND MODEL.I AM ASSUMING FORD WILL WAIT TILL SOMEONE GETS SERIOUSLY HURT OR KILLED BEFORE THEY RECALL THE PROBLEM.BUYER BEWARE STAY AWAY FROM THIS MODEL AND THE MAJORITY OF FORD PRODUCTS. STILL VERY CONFUSED AS TO HOW AND WHY FORD CAN GET AWAY WITH SUCH A SERIOUS BREAKING PROBLEM WITH NO RECALL SINCE 2012.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11341998July 29, 2020
SERVICE BRAKES
WHEN USING THE BRAKES THE PEDAL GOES ALL THE WAY TO THE FLOOR AND STOPS SLOWLY. THIS IS DONE WHILE DRIVING REGARDLESS WHAT SPEED. THE BRAKES WOULD RETURN AND GO BACK OUT RANDOMLY. I HAVE THE BRAKES GO OUT ON HIGHWAY AND CITY STREET AS WELL AS IN PARK OR IN GEAR. BRAKE BOOSTER RECALL WAS DONE AND THE PROBLEM PERSISTED. RETURNED TO LINCOLN AND DIAGNOSTIC WAS DONE STATING NEEDING TO REPLACE BRAKE MASTER CYLINDER AND HYDRONIC CONTROL. THE HYDRONIC CONTROL NEEDS TO BE RECALLED. THE PRICE CAN GO OUT WITHOUT WARNING AND CAUSE VEHICLE NOT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342003July 29, 2020
STRUCTURE:BODY
WHEN SHUTTING PASSENGER DOOR LATCH, LATCH WILL NOT MOVE TO GRIP INNER PART OF THE DOOR. THIS WILL CAUSE THE DOOR TO BOUNCE BACK OR NOT CLOSE. THIS USUALLY OCCURS WHEN EXISTING OR ENTERING CAR. OPEN DOOR WARNING WILL REMAIN ON UNTIL LATCH IS PROPERLY HOOKED.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11341146July 23, 2020
POWER TRAIN, WHEELS
I WAS DRIVING 35 MPH ON SINGLE LANE ROAD. ALL WHEEL DRIVE OFF CAME ON AND CAR STOPPED. LUCKILY NOBODY REARENDED ME. SAME THING HAPPENED TO OUR FRIEND'S 2014 MKX. TURNED ENGINE OFF AND DROVE TO DEALER. THEY COULD NOT REPRODUCE THE ERROR SO THEY COULD NOT FIX IT. NEXT TIME IT HAPPENS IT WOULD PROBABLY KILL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306461February 1, 2020
ELECTRICAL SYSTEM
SINCE 2017, TOUCH SCREEN WENT TO BLACK SEVERAL TIMES WHEN I STARTED THE CAR ON A CITY STREET, AND WOULD NOT TURN ON WITHIN 24 HOURS. GOT MORE SERIOUS IN 2019, THE SCREEN DIDN'T TURN ON AFTER 3 DAYS. I TOOK THE CAR TO A LOCAL DEALER. WAS DIAGNOSED AND REPLACED DEFECTIVE APIM AND UPDATED TO LATEST LEVEL FOR PMI ON OCT 1, 2019, MILEAGE: 60759. PAID FOR $965.64.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301553January 24, 2020
SERVICE BRAKES
IN OCTOBER 2019, THE BRAKES IN MY 2012 LINCOLN MKX WENT OUT AS I WAS DRIVING. I HAD NO BREAK PEDAL PRESSURE. I WAS ABLE TO STOP, USING MY EMERGENCY BREAK TO SLOW DOWN FULLY, AND FORTUNATELY I WAS CLOSE TO HOME AND NO ONE WAS HURT. I BROUGHT MY CAR INTO OUR LOCAL LINCOLN DEALER AND WAS TOLD THAT IT WAS THE BREAK BOOSTER AND IT NEEDED TO BE REPLACED. I DID SOME RESEARCH ONLINE AND FOUND THAT I WAS NOT THE ONLY ONE WHO HAD EXPERIENCED THIS PROBLEM IN THE PAST AND THAT IT WAS A KNOWN ISSUE. ON NOVEMBER 21ST, I HAD ISSUES WITH MY BREAKS AGAIN. WHILE I WAS ABLE TO SLOW DOWN BY PRESSING THE PEDAL ALL THE WAY TO THE FLOOR, I ONCE AGAIN HAD TO USE MY EMERGENCY BREAK TO COME TO A COMPLETE STOP. I BROUGHT THE CAR INTO THE DEALER AGAIN AND WAS TOLD THAT THE ABS HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED AS A VALVE WAS MALFUNCTIONING. THIS RESULTED IN A $2001 REPAIR WITH PARTS AND LABOR. I AM VERY SURPRISED AND CONCERNED THIS HAPPENED AT ONLY 85,000 MILES. ON DECEMBER 6TH, IT HAPPENED A THIRD TIME. THE BREAK FLUID, WHICH HAD BEEN FILLED AT THE TIME MY ABS HYDRAULIC CONTROL UNIT WAS REPLACED HAD COMPLETELY EMPTIED, RESULTING IN MY INABILITY TO PROPERLY USE MY BREAKS. AGAIN, I HAD NO PEDAL PRESSURE. I REFILLED THE BREAK FLUID IN ORDER TO 'SAFELY' GET MY CAR TO THE DEALERSHIP. I FOUND OUT THAT ONE ABS HYDRAULIC CONTROL SYSTEM UNIT HAD MALFUNCTIONED AND NEEDED TO BE REPLACED AS THE VALVE WAS AGAIN MALFUNCTIONING. I SAW THAT THERE IS A RECALL IN PLACE FOR THE ABS HYDRAULIC CONTROL SYSTEM FOR SOME VEHICLES DUE TO VALVE ISSUES - THE SAME ISSUE I HAVE HAD TWICE. MY CAR IS NOT CURRENTLY PART OF THE RECALL. THIS IS THREE TIMES IN TWO MONTHS THAT I HAVE HAD BREAK ISSUE WITH MY CAR. EACH TIME MY FIVE YEAR OLD WAS IN THE BACK SEAT. I FEEL FORTUNATE THAT THESE THREE INCIDENCES HAVE NOT RESULTED IN ACCIDENT OR INJURY, BUT EASILY COULD HAVE BEEN CATASTROPHIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289243December 16, 2019
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
HIT POTHOLE OR DEPRESSION IN ROAD, BRAKE PEDAL GOES TO FLOOR. VERY MUSHY. HARD TO BRAKE. SOMETIMES IT COMES BACK AFTER SEVERAL PUMPS SOMETIMES IT DOESN'T. TOO IN FOR REPAIR TO FORD AND LINCOLN DEALER, 2 SEPARATE OCCASIONS. THEY COULD NOT FIND ANY FIX SINCE ISSUE WAS NOT DUPLICATED. LAST EVENT ALMOST HIT ANOTHER CAR, HA D TO TURN OUT OF THE WAY. SOMETIMES IT HAPPENS ON ROUGH ROAD SURFACE, WASHBOARD SURFACE. HAS HAPPENED AT LEAST A DOZEN TIMES THE PAST 6 MONTHS. LATEST 12/15/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286580December 3, 2019
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO COAST TO THE SIDE OF ROAD. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT SERVICE BULLETIN NUMBER: 13N02 WAS ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *DT *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282855November 29, 2019
SERVICE BRAKES
THE BRAKES ON OUR 2012 LINCOLN MKX HAVE WITHOUT WARNING FAILED PLACING MYSELF AND MY FAMILY AT GREAT RISK. THE SEQUENCE OF THE FAILURE WAS A VERY STIFF BRAKE PEDAL IMMEDIATELY FOLLOWED BY A SOFT PEDAL THAT WHEN DEPRESSED GOES FULLY TO THE FLOOR (ENDPOINT OF THE BRAKES). IN SPITE OF BEING FULLY DEPRESSED BRAKING IS EXTREMELY MINIMAL. THERE IS NO CABIN WARNING OF A SYSTEM FAILURE AND THE ONLY METHOD OF KNOWING OF THIS LIFE CRITICAL SYSTEM'S FAILURE IS NEEDING TO USE THE BRAKES. THIS OBVIOUSLY PLACES THE OCCUPANTS OF THE CAR AND THOSE INNOCENTLY IN THE CAR'S PATH AT A HEIGHTENED RISK OF DEATH DUE TO TOTAL BRAKE FAILURE. I HAVE SEEN THAT THIS COMPLAINT IS NOT ISOLATED TO OUR FORD PRODUCT BUT EXTREMELY PREVALENT TO FORD EDGE AND LINCOLN MKX VEHICLES. WHILE FORD IS SUPPORTING THE ISSUE THROUGH A WARRANTY EXTENSION GIVEN THE EXTREME DANGER PRESENTED BY CATASTROPHIC BRAKE FAILURE SUCH AS THIS IT SEEMS PRUDENT THAT THE NHTSA DEMAND A RECALL OF ALL VEHICLES THAT MAY BE SUBJECT TO THIS ISSUE. OUR VEHICLE HAS ONLY 67,400 MILES ON IT AND IS GARAGE KEPT. PLEASE TAKE ACTION TO PREVENT TRAGEDY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258476September 27, 2019
POWER TRAIN
I WOULD BE DRIVING AND A MESSAGE WOULD COME UP WITH A WRENCH ON IT AND I WOULD LOSE POWER AND EVENTUALLY STOAL....NOT GOOD ON HIGHWAY!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253755September 6, 2019
SERVICE BRAKES
HAD BRAKES FIXED DURING INITIAL RECALL 4/17/2018. WAS NOT NOTIFIED OF RECALL UNTIL BRAKES WENT OUT. BRAKES FAILED AGAIN ON 9/3/19. PRESTIGE FORD CONTACTED TWICE WITH NO RETURN CALL. IS THIS GOING TO BE FIXED AT NO CHARGE DUE TO MANUFACTURE FAILURE? ONLY 3,300 MILES PUT ON CAR SINCE BRAKES WERE FIXED THE FIRST TIME. VEHICAL WAS MOVING AND ON HIGHWAY BRAKING TO MAKE TURN. BRAKE PETAL WENT TO THE FLOOR, CAR DID NOT STOP. UNABLE TO DRIVE AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246726August 27, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, AND THE VEHICLE TREMBLED AND SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LINCOLN OF CINCINNATI (9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24103299 ALONG WITH WARRANTY INFORMATION. THE FAILURE MILEAGE WAS 28,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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