Lincoln MKX Complaints (2008)

253 consumer complaints on file.

#11351658August 27, 2020
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
HAD ALL AIR FILTERS REPLACED AND AIR UNIT REPLACED DUE TO OVER HEATING BUT STILL WHEN TURN AIR ON AND ON SEATS JUMPS OR LOSES THROTTLE AND LIGHTS GO OFF AND AT TIMES SEATS RE ADJUST WHILE DRIVING, KEEPS HAPPING CAN'T FIGURE IT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350976August 24, 2020
SEATS
A PIECE OF PLASTIC BROKE ON THE POWER SEAT ACTUATOR, ALLOWING THE SEAT TO CHANGE POSITION UNEXPECTEDLY, PARTICULARLY WHEN ACCELERATING.. THE MANUFACTURER DOES NOT SELL THE BROKEN POWER SEAT ACTUATOR SEPARATELY. INSTEAD, IT WANTS $1100 TO REPLACE THE ENTIRE SEAT BASE. THE RESULT IN THAT PEOPLE CANNOT AFFORD TO GET THIS SAFETY ITEM FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341631July 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE POWER BRAKE BOOSTER FAILED WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED. THE CONTACT STATED THAT ADDITIONAL FORCE WAS APPLIED ON THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT HE WAS NOT AWARE OF ANY WARNING LIGHTS BEING ILLUMINATED. THE CONTACT CALLED BRONDES FORD LINCOLN MAUMEE (1475 ARROWHEAD RD, MAUMEE, OH 43537), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MADE AN APPOINTMENT WITH AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323414May 5, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE VEHICLE WILL INITIALLY HAVE THE SPEED ODOMETER DROP TO 0 MPH WHILE STILL MOVING. A "WRENCH" LIGHT WILL ILLUMINATE ALONG WITH THE AIRBAG LIGHT. THE VEHICLE WILL LOSE POWER AND NOT SHIFT PROPERLY. ONCE THE VEHICLE COMES TO A STOP, THE DRIVER MUST PUSH THE ACCELERATOR DOWN UNTIL THE TACH READS APPROX. 3000 RPMS BEFORE THE VEHICLE WILL START MOVING AGAIN. WHEN IT IS MOVING IT SHIFTS ERRATICALLY AND "BANG" THE GEARS. IF THE DRIVER, AFTER STOPPING, TAKES THE VEHICLE OUT OF DRIVE AND PUTS IN REVERSE, IT BANGS THE TRANSMISSION SO HARD IT FEELS IT GOING TO DROP OUT OF THE VEHICLE. THIS HAPPENED TO ME A NUMBER OF TIMES. THE IMAGE I ATTACHED I WAS GOING 55 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318365March 17, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM GASOLINE) IN 2015 BY BRAD MANNING FORD INC., LOCATED AT (901 S 4TH ST, DEKALB, IL 60115 815-756-6325), DUE TO A FUEL LEAK. THE CONTACT WAS CONCERNED THAT THE REPAIR WAS IMPROPERLY PERFORMED. THE CONTACT STATED THAT THERE WAS LEAK AT THE SEAMS OF THE FUEL TANK. THE CONTACT REACHED OUT TO LINCOLN DIVISION AND WAS INSTEAD REFERRED TO CONTACT FORD MOTOR COMPANY. FORD MOTOR COMPANY WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET AT A COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308774February 12, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND BECAME AWARE OF FUEL LEAKING FROM THE FUEL TANK. DANA FORD LINCOLN LOCATED AT 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314 (718) 983-8700, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307447February 6, 2020
SEATS
WAS DRIVING 2008 LINCOLN MKX PASSENGER SEAT CAUGHT ON FIRE, HEATED SEAT WAS NOT ON
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11271626October 28, 2019
ENGINE, SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2008 LINCOLN MKX. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE POWER STEERING BECAME INOPERABLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,575.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269227October 17, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A FUEL LEAK COMING FROM THE VEHICLE. THE CONTACT SMELLED FUEL OUTSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED PURVIS FORD LINCOLN (LOCATED AT 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-3000) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166267January 10, 2019
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14V682000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TORRANCE AT (424-253-4976 (LOCATED AT 3111 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBERS: CA516177384 AND CAS16177323. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161448December 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHTOWNE FORD LINCOLN (21 NE VIVION RD, KANSAS CITY, MO 64118, (816) 453-2710) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161004December 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALERS (MAXWELL FORD, 5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000) AND (LEIF JOHNSON FORD, 501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154008November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, ARIZONA 85210, (480) 428-3254) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED IN DEC. 2018 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152491November 19, 2018
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150436November 9, 2018
AIR BAGS
TAKATA RECALL MY VEHICLE WAS INVOLVED IN THE TAKATA AIRBAG RECALL. I WAS APPROVED FOR A RENTAL CAR IN MAY 2018, WHICH I HAD BEEN DRIVING UNTIL 5 OCT 2018. I RECEIVED THE PHONE CALL FROM MY LOCAL FORD DEALERSHIP, GARY SMITH FORD IN FORT WALTON BEACH, FL ABOUT A WEEK PRIOR THE THE 5TH OF OCTOBER INFORMING ME MY AIRBAGS WERE IN AND I COULD BRING MY VEHICLE IN FOR REPLACEMENT. I BROUGHT IT IN FOR A 1200 APPOINTMENT ON 05 OCTOBER 2018. MY HUSBAND WENT TO PICK THE VEHICLE UP, WHICH HE HAD TO DROP OFF THE RENTAL VEHICLE BEFOREHAND AND GET THE RECEIPT TO GIVE TO THE FORD DEALERSHIP BEFORE HE COULD GET MY VEHICLE BACK. HE WAS WAITING FOR AWHILE BECAUSE THE DEALERSHIP WAS BUSY AND THEY EVENTUALLY TOLD HIM THAT THEY WOULD MAIL THE RECEIPT/SERVICE PAPERWORK TO US, WHICH WE STILL HAVE NOT RECEIVED TO THIS DAY. SINCE I RECEIVED MY VEHICLE BACK, I HAVE BEEN DRIVING IT ON A DAILY BASIS WITH NO CONCERNS. TODAY, 09 NOV 2018 AT 5:22 PM I RECEIVED A PHONE CALL FROM GARY SMITH FORD TO NOTIFY ME THAT MY AIRBAGS HAVE ARRIVED AND I MAY SCHEDULE AN APPOINTMENT TO HAVE MY VEHICLE FIXED. I TOLD THE WOMAN I HAD ALREADY BROUGHT MY VEHICLE IN ABOUT A MONTH AGO TO HAVE MY AIRBAGS REPLACED AND SHE SOUNDED SURPRISED. SHE ASKED IF I WERE STILL IN A RENTAL CAR, IN WHICH I TOLD HER NO BECAUSE MY AIRBAGS HAD SUPPOSEDLY BEEN REPLACED. SHE TRIED TO GET OFF THE PHONE WITH ME QUICKLY BUT I INTERRUPTED HER AND ASKED HER TO VERIFY IN THE SYSTEM THAT MY AIRBAGS HAD BEEN REPLACED. SHE TOLD ME SHE HAD NO RECORD OF ANY SERVICE ON MY VEHICLE IN THE SYSTEM. SHE ASKED A COWORKER, WHOM WAS APPARENTLY ABLE TO VERIFY THE SERVICE. THIS PHONE CALL LEFT ME UNEASY SO I CHECKED MY VIN ON THIS WEBSITE FOR OPEN RECALLS AND IT STATES AS OF 09 NOV 2018, THERE IS STILL AN OPEN RECALL FOR THE TAKATA AIRBAG ON MY VEHICLE. I DO NOT BELIEVE THE DEALERSHIP REPLACED MY AIRBAGS LIKE THEY HAD INFORMED ME THEY HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149677November 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (EAST WEST LINCOLN, 7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145356November 5, 2018
AIR BAGS
TAKATA RECALL I RECEIVE LETTER AFTER LETTER TELLING MY AIRBAG CAN CAUSE MY DEATH BUT YEARS LATER THE PARTS STILL HAVEN'T ARRIVED. THIS SEEMS UNACCEPTABLE. I HAVE ASKED THE DEALERSHIP TO DISABLE THE AIRBAG BUT THEY CANNOT. HOW MANY PEOPLE SHOULD DIE WAITING FOR PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145216November 4, 2018
AIR BAGS
TAKATA INFLATORS RECALL CONTINUED DELAYS... DRIVING AN UNSAFE VEHICLE. LINCOLN SAYS THEY DON'T KNOW WHEN REPLACEMENT AIRBAG WILL BE AVAILABLE! NOT ACCEPTABLE. NEED NHTSA INVOLVEMENT TO RESOLVE THIS MAJOR SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144747November 1, 2018
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144302October 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT ADVISED NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT STATED THAT THE RECALL NOTIFICATION WAS RECEIVED TWO YEARS AGO. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THAT PARTS SHOULD BE AVAILABLE AT THE FOURTH QUARTER OR AT THE END OF 2018. PARTS DISTRIBUTION DISCONNECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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