Lincoln MKX Service Bulletins (2007)

127 manufacturer communications on file.

• October 14, 2021•Document ID: 10202630

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  SSM 50201

  Date Added:

  October 29, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2021 Bronco, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before any repair attempts, try to authorize the vehicle via FordPass/LincolnWay app in order to verify the customer concern is still present. If the concern is present, make sure the GWM is at the latest software level, and then make sure the TCU is at the latest software level. If no software updates are available, remove the TCU and GWM fuses to reset the modules. Make sure the customer is able to authorize the vehicle from FordPass/LincolnWay to confirm the repair. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00.

  Associated Products (4)

  2021 Ford Bronco2021 Ford Edge2021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10202630-0001.pdf↗
• October 4, 2021•Document ID: 10202614

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 50171

  Date Added:

  October 29, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. A lower level service component has been released, K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport vehicles and LB5Z-9G488-B for Explorer/Ranger vehicles, for service to replace the actuator, actuator rod and both e-clips. When replacing the wastegate actuator, it is important to replace all parts in the service kit. Turbocharger replacement is not necessary to correct the condition.

  Associated Products (18)

  2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Explorer2021 Ford Ranger2021 Lincoln Corsair2021 Lincoln Nautilus2020 Ford Edge2020 Ford Escape2020 Ford Explorer2020 Ford Ranger2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Ford Ranger2019 Lincoln MKX2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10202614-0001.pdf↗
• September 1, 2021•Document ID: 10201575

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SSM 50077

  Date Added:

  September 28, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first. If any of these DTCs are detected during diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.

  Associated Products (11)

  2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10201575-0001.pdf↗
• August 30, 2021•Document ID: 10201053

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50071

  Date Added:

  September 4, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (9)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10201053-0001.pdf↗
• August 27, 2021•Document ID: 10201050

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50067

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (134)

  2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang+ 114 more
  Associated Documents

  • DownloadMC-10201050-0001.pdf↗
• August 25, 2021•Document ID: 10201034

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

  Mfr Comm. #:

  SSM 50064

  Date Added:

  September 4, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

  Associated Products (100)

  2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 80 more
  Associated Documents

  • DownloadMC-10201034-0001.pdf↗
• August 17, 2021•Document ID: 10201019

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

  Mfr Comm. #:

  SSM 50049

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.

  Associated Products (83)

  2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer+ 63 more
  Associated Documents

  • DownloadMC-10201019-0001.pdf↗
• August 17, 2021•Document ID: 10201015

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50045

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.

  Associated Products (41)

  2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang Mach-E2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition+ 21 more
  Associated Documents

  • DownloadMC-10201015-0001.pdf↗
• August 16, 2021•Document ID: 10201013

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50039

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

  Associated Products (133)

  2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator+ 113 more
  Associated Documents

  • DownloadMC-10201013-0001.pdf↗
• August 6, 2021•Document ID: 10200995

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT; VISIBILITY

  Mfr Comm. #:

  SSM 50015

  Date Added:

  September 4, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates.

  Associated Products (19)

  2021 Ford Bronco Sport2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10200995-0001.pdf↗
• August 2, 2021•Document ID: 10200982

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49993

  Date Added:

  September 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator learning process. Update the all wheel drive module (AWD) calibration to minimize the noise. If no other concerns or symptoms are present, further diagnosis or repairs are not recommended. For claiming, use causal part 4000 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (7)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2019 Ford Edge2019 Lincoln MKX2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10200982-0001.pdf↗
• July 22, 2021•Document ID: 10199536

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  TSB 21-2236

  Date Added:

  August 2, 2021

  Manufacturer:

  FORD

  Summary

  Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

  Associated Products (107)

  2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Lincoln Nautilus2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford F-250+ 87 more
  Associated Documents

  • DownloadMC-10199536-0001.pdf↗
• July 21, 2021•Document ID: 10199511

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49968

  Date Added:

  August 2, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 F-150/Mustang Mach-E vehicles equipped with Phone-as-a-Key may have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during normal diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.

  Associated Products (11)

  2021 Ford F-1502021 Ford Mustang Mach-E2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2020 Lincoln Navigator2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10199511-0001.pdf↗
• July 5, 2021•Document ID: 10199502

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:BUMPERS

  Mfr Comm. #:

  SSM 49931

  Date Added:

  August 2, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the rubber bump stops are in contact with the inner hood sheet metal. Using a piece of paper between the hood and the rubber hood stop, make sure the paper fits snug with hood closed. For claiming, use causal part number 16612 and applicable labor times from Section 12 of the Service Labor Times Standard (SLTS) Manual.

  Associated Products (16)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2018 Ford Edge2018 Lincoln MKX2017 Ford Edge2017 Lincoln MKX2016 Ford Edge2016 Lincoln MKX2015 Ford Edge2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10199502-0001.pdf↗
• July 1, 2021•Document ID: 10199500

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49928

  Date Added:

  August 2, 2021

  Manufacturer:

  FORD

  Summary

  Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature allows the driver to activate the SYNC 4 system without pushing the steering wheel switch. Under the touchscreen Settings > Voice Settings the preferred Wake Word can be changed. The feature can also be disabled if the customer does not want the SYNC voice commands being activated without touching the steering wheel switch. This feature is not a defect. Do not submit a claim for this condition.

  Associated Products (5)

  2021 Ford Bronco2021 Ford Edge2021 Ford F-1502021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10199500-0001.pdf↗
• July 1, 2021•Document ID: 10199497

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49924

  Date Added:

  August 2, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function and has no short or long-term effects on engine durability. This an operating characteristic of these engines and no repairs should be attempted.

  Associated Products (22)

  2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Explorer2021 Ford Ranger2021 Lincoln Corsair2021 Lincoln Nautilus2020 Ford Edge2020 Ford Escape2020 Ford Explorer2020 Ford Ranger2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford Ranger2019 Lincoln MKC2019 Lincoln MKX+ 2 more
  Associated Documents

  • DownloadMC-10199497-0001.pdf↗
• June 28, 2021•Document ID: 10198658

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 49914

  Date Added:

  July 2, 2021

  Manufacturer:

  FORD

  Summary

  Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (29)

  2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Lincoln MKX2019 Lincoln Navigator2018 Ford Edge+ 9 more
  Associated Documents

  • DownloadMC-10198658-0001.pdf↗
• May 28, 2021•Document ID: 10194651

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49836

  Date Added:

  June 1, 2021

  Manufacturer:

  FORD

  Summary

  Some 2021 Mustang Mach-E, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). To resolve this condition, remove the TCU fuse for 5 minutes then reinstall. If available, update the TCU to the latest software level using the latest version of FDRS and try to authorize the vehicle to the app. If the concern is still present, remove the GWM fuse for 5 minutes and reinstall. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00.

  Associated Products (4)

  2021 Ford Edge2021 Ford Mustang Mach-E2021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10194651-0001.pdf↗
• May 24, 2021•Document ID: 10194428

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  SSM 49821

  Date Added:

  June 1, 2021

  Manufacturer:

  LINCOLN

  Summary

  Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (126)

  2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang+ 106 more
  Associated Documents

  • DownloadMC-10194428-0001.pdf↗
• May 24, 2021•Document ID: 10194425

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49820

  Date Added:

  June 1, 2021

  Manufacturer:

  FORD

  Summary

  Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.

  Associated Products (66)

  2021 Ford Bronco Sport2021 Ford Edge2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford Mustang2021 Ford Mustang Mach-E2021 Ford Ranger2021 Lincoln Aviator2021 Lincoln Corsair2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-150+ 46 more
  Associated Documents

  • DownloadMC-10194425-0001.pdf↗