Lincoln MKT Complaints (2014)

54 consumer complaints on file.

#11384461December 21, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO BIENER FORD IN GREAT NECK THE SERVICE REPRESENTATIVE SAID NOTHING CAN BE DONE BECAUSE THEIR WAS NO PART REPLACEMENT, FOR THIS ISSUE. THE ISSUE HAPPENED EVERYDAY WEATHER ITS IN MOTION OR IN IDLE . THE FAILURE OCCURS ON CLIMATE CONTROL AS WELL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365811October 22, 2020
STEERING, SUSPENSION
I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE IF YOU WANA BUY IT YOURSELF. I DRIVE THIS CAR IN LIMOUSINE SERVICE AND THIS IS SUCH A SAFETY CONCERN NOT ONLY FOR ME BUT FOR THE PASSENGER SITTING IN THE BACK. THE CUSTOMER SERVICE AT FORD DEALERSHIPS SUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365311October 20, 2020
STEERING
AFTER STARTING THE CAR FROM A COLD (65 DEGREE) CONDITION, THE DISPLAY SHOWED AN ERROR MESSAGE "ELECTRIC POWER ASSIST SYSTEM MALFUNCTION" AND I OBSERVED NO POWER STEERING. THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. TURNING THE CAR OFF AND RESTARTING IT RECTIFIED THE PROBLEM BUT I'M CONCERNED THAT THIS PROBLEM COULD OCCUR WHILE I'M DRIVING AND CAUSE ME TO DRIVE OFF THE ROAD DUE TO STEERING FAILURE. INDEED, AFTER RESEARCHING THE SUBJECT ONLINE, I FOUND OTHER OWNERS OF LINCOLN MKT'S, IT'S TWIN FORD FLEX, AND SOME FUSION MODELS HAVE REPORTED THE SAME ISSUE AND SOME HAVE EVEN GONE OFF THE ROAD, ALTHOUGH NO INJURIES RESULTED. I ALSO LEARNED THERE WAS A FACTORY RECALL FOR THIS ISSUE INVOLVING MKT'S UNTIL MODEL YEAR 2013, AND OTHER MODELS, BUT MY CAR IS A 2014 AND IT OBVIOUSLY HAS THE SAME PROBLEM. I'M VERY CONCERNED ABOUT THIS SAFETY ISSUE AND AM DISAPPOINTED THAT FORD MOTOR COMPANY DID NOT INCLUDE MODEL YEAR 2014 IN THE RECALL. PLEASE INVESTIGATE THE PROBLEM AND DEMAND THE FMC RECALLS THESE MODELS AS THEY SHOULD. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362262October 1, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344010August 8, 2020
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
1-HEAD LIGHT FRONT RIGHT SIDE IS WORKING 5 MIN AND CLOSED DIRECT I GO MECHANIC IS NOT FUNDED ANY PROBLEM 2- MY CAR HAVE 2 RECALL I GOING DELAR PREMIER 152 58TH ST BROOKLYN NY 11220 AND SIDE I JUST MAKE 1 RECALL NUMBER 20E01 POWERTRAIN CONTROL MODULE REPROGRAMMING OTHER RECALL NUMBER 20V072 REAR SUSPENSION TOE LINK REPLACEMENT BECUSE DELAR TELL ME NOT HAVE PART AND TELL ME COMING BACK AFTER 3 MONTH WHY I SEE RECALL AND DEALER NOT HAVE PART AND NOT FIXED PLEASE I NEED HELP SEE ATTACH IS BILL FOR JUST 1 RECALL DEALR DOIT OTHER ONE NO NEED MAKED I USED CAR IS VERY BAD SUSPENSION REAR AND I SEE DEALER DONT CARE CUSTOMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343153August 4, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED RECALL WAS ISSUED IN FEB. 20, 2010 BUT 7 MONTHS LATER NO SOLUTION FOR THE RECALL. DEALER HAS BEEN CONTACTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312214February 29, 2020
STEERING, SUSPENSION, WHEELS
I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCEPT STEERING WHEEL AND DASHBOARD. THE DRIVERS' SIDE FRONT OF VEHICLE WAS SMASHED. THE REAR AXLE TURNED TOWARDS THE DRIVERS SIDE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11310072February 19, 2020
STRUCTURE:BODY
I WAS DRIVING ON THE HIGHWAY AROUND 70MPH WHEN MY SUNROOF EXPLODED. THERE IS A LOT OF PEOPLE REPORTING THE SAME ISSUE, BUT UNFORTUNATELY FORD/LINCOLN DOESN'T TAKE ANY RESPONSIBILITY AND IT'S OBVIOUS THAT IS A DEFECT AND REALLY DANGEROUS FOR PEOPLE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299093January 13, 2020
STRUCTURE:BODY
DRIVING DOWN THE HIGHWAY THE MOON ROOF MAKES A LOUD POPPING NOISE THEN SHATTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281277November 20, 2019
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO SOUTH HILLS LINCOLN (2760 WASHINGTON RD, PITTSBURGH, PA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270213October 22, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION WAS REPLACED NOW SPEEDOMETER IS 10 MILES FASTER THAN THE SPEED OF THE CAR LINCOLN DOESNT KNOW HOW TO FIX IT.WHEN CAR TURNS ON THE RADIO WILL PUT THE HEAT ALL THE WAY UP IN 80 DEGREE WEATHER AND WHEN YOU TRY TO ADJUST IT GOES BACK UP TO HI HEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257895September 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
NOTICED SLUGGISHNESS ON INTERSTATE AND EXITED AT THE FIRST AVAILABLE EXIT THAT WAS APPROXIMATELY 1 MILE AWAY. WHEN EXITING INTERSTATE AND COMING TO A COMPLETE STOP AT THE STOP SIGN, IT DIED AND WOULD NOT START. IT WAS BLOCKING THE SINGLE TURNING LANE. IT WAS TURNING OVER VERY WELL BUT SEEMED TO BE LACKING FUEL MAYBE. HAD IT TOWED TO LOCAL MECHANIC SHOP. NO WORD BACK FROM THEM YET. JUST HAD THE FUEL PUMP REPLACED AT MY EXPENSE ABOUT 4 MONTHS AGO. I KNOW THERE WAS A RECALL ON THE FUEL PUMP BEFORE WE BOUGHT IT. IT WAS AN EMPLOYEE'S VEHICLE THAT WORKED AT THE DEALERSHIP AND I SUSPECT THE SO-CALLED REPAIR WAS PENCIL WHIPPED AND NOT REALLY REPAIRED BY THE DEALERSHIP. IT WAS A "CERTIFIED " CAR AND WE PAID A PREMIUM PRICE FOR IT AND I'M STILL PAYING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240246July 29, 2019
ELECTRICAL SYSTEM
UNABLE TO START CAR. INITIALLY NO KEY DETECTED APPEARED AS A WARNING WHILE DRIVING THE CAR. STOPPED AND WAS UNABLE TO RESTART. CHANGED REMOTE KEY BATTERY BUT STILL DID NOT START. RADIO WORKED. I COULD NOT RAISE THE WINDOWS OR LOCK THE DOORS MANUALLY/ WITH THE BUTTONS INSIDE THE CAR. I CALLED ROAD SIDE SERVICE THEY TOLD ME ABOUT THE BACKUP SLOT. CAR STARTED. IT HAPPENED AGAIN. TOOK CAR BATTERY TO BE TESTED IT WAS AT 96%, REPLACED REMOTE KEY BATTERY'S AGAIN. STILL DID NOT START. TRIED THE BACKUP SLOT BUT DID NOT START. NEXT DAY STARTED WITHOUT A PROBLEM TOOK TO DEALERSHIP. THEY DID A DIAGNOSTIC ALL SYSTEMS WERE FINE & THEY COULD NOT REPLICATE MY PROBLEM. THEY DID SEE THE NO KEY DETECTED AND CLEANED THE KEYS AND REPLACED THE KEY BATTERYS. I DROVE AWAY AND AND STOPPED AT THE STORE AND AGAIN UNABLE TO START. THIS INTERMITTENTLY INABILITY TO START THE CAR HAS CONTINUED. I CAN DRIVE FOR 1-3 DAY OR 1-2 HOURS WITHOUT A PROBLEM THEN IT WILL NOT START. I HAVE TAKEN IT BACK TO THE DEALERSHIP BUT THEY TELL ME ALL SYSTEMS CONTINUE TO CHECK OUT FINE ACCORDING TO THE COMPUTER. AS OF TODAY NO MATTER WHAT I TRY. I AM UNABLE TO START THE VEHICLE NOW. THIS IS DAY 4 OF NOT BEING ABLE TO START MY CAR. I AM MAKING PAYMENTS ON A CAR JUST SITTING IN MY DRIVE WAY NOW UNABLE TO START. I HAVE LOOKED UP THE PROBLEM ONLINE AND DISCOVERED OTHERS WITH THE SAME ISSUE. THEY HAVE FOUND PROBLEMS CENTERED AROUND THE STARTER. I NEED A DEPENDABLE VEHICLE. I AM GOING TO HAVE IT TOWED IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186771March 14, 2019
STEERING
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE DRIVING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED FOUR TIMES IN THE SAME DAY. THE VEHICLE WAS TAKEN TO AUTONATION FORD MARGATE (5401 W COPANS RD, MARGATE, FL 33063) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V34000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,150. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186374March 13, 2019
UNKNOWN OR OTHER
THE GLASS SUNROOF EXPLODED WHILE ME AND MY KIDS WHERE IN THE CAR. IT WAS SCARY AND CRAZY ALL AT THE SAME TIME. GARY YEOMAN LINCOLN STATES ITS NOT UNDER WARRANTY, AND THAT HIS WAS HIT BUY A SOMETHING CAUSING IT TO BREAK. AFTER READING ALL THE COMPLAINTA AND REVIEW. I THINK THEY SHOULD HAVE DONE A RECALL A LONG TIME AGO! I GOT OUT THE CAR TO GO THE DICKERSON CENTER ON ORANGE AVENUE IN DAYTONA BEACH AND EVERTHING WAS FINE AND GOT BACK IN AND MY SON ASKED WHATS WRONG WITH YOU SUN ROOF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163723December 27, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT STATED THAT THE VEHICLE DID NOT START WITHOUT WARNING AND WAS TOWED TO AUTONATION FORD ST. PETERSBURG (727-231-1323, LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713). THE DEALER REPLACED THE FUEL PUMP ELECTRICAL MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *TT CONSUMER STATED PARTICULAR SELECTIONS OF THE SAME CAR/MODEL ARE RECALLED OUR CAR WAS OMITTED FROM RECALL, AFTER 100K MILAGE PROBELMS SURFACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161396December 14, 2018
UNKNOWN OR OTHER
WE OWN 21 LINCOLN MKTS 8 OF THEM OVER TIME HAVE POPPED THERE PANORAMIC GLASS ROOFS , HALF OF THEM SITTING IN PARKING LOTS , THE OTHER HALF WITH CUSTOMERS IN CARS GOING DOWN THE ROAD , THIS VEHICLE POPPED ON EXPRESSWAY WITH PASSANGERS IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076687March 7, 2018
UNKNOWN OR OTHER
AT 2:30 IN THE AFTERNOON OUR CHAUFFEUR WAS SOUTHBOUND ON I 69 WITH A CUSTOMER IN CAR WHEN THEY HEARD A LOUD GUNSHOT LIKE BANG. GOT OFF ON THE NEXT EXIT TO INSPECT VEHICLE AND FOUND HOLE IN ROOF. SOMEONE FROM THE OFFICE HAD TO TAKE THEM A NOTHER CAR TO SWITCH OUT. THE ONE WITH THE SHATTERED SUNROOF WAS BROUGHT BACK TO THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076788March 7, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
HEAD LIGHT ONE OF THEM ALWAYS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072874February 14, 2018
STRUCTURE:BODY
PANORAMIC SUNROOF EXPLODED WHILE RIDING DOWN THE HIGHWAY. WITHOUT ANY WARNING WE HEARD A LOUD EXPLOSION LIKE A GUN HAD BEEN SHOT INSIDE THE CAR WE IMMEDIATELY NOTICED THE GLASS CRACKED IN THE MOONROOF AND NOTICED LITTLE BITS OF GLASS ALL IN THE CAR AND ON THE DRIVER AND PASSENGERS, I HAD MY GRANDCHILDREN WITH ME AND THEY WERE TERRIFIED. I WAS ABLE TO STOP WHEN I FOUND A SAFE PLACE AND CALLED MY HUSBAND TO COME GET US. I HAVE BEEN INFORMED BY THE DEALER AND LINCOLN I WOULD NEED TO FILE THE CLAIM ON MY AUTO INSURANCE. AFTER RESEARCHING THIS ONLINE I HAVE FOUND NUMEROUS COMPLAINTS ON THIS ISSUE AND LINCOLN HAS NOT ISSUED A RECALL. THIS MATTER NEEDS TO BE LOOKED INTO ASAP BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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