Lincoln MKT Complaints (2010)

65 consumer complaints on file.

#11231278July 12, 2019
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED REGARDING A POWER STEERING ASSIST FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE 2011 MODELS WERE INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. CANNON FORD-LINCOLN OF STARKVILLE (12249 MS-182, STARKVILLE, MS 39759, (662) 323-1900) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 16, 2019. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS A POWER STEERING ELECTRICAL UNIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204648April 30, 2019
ENGINE
IPULLED INTO MY DRIVE WAY AND MY CAR DIED OUT NO OVER HEATING NO WARNING LIGHT NO ANYTHING. I LOOKED UNDER MY HOOD TO CHECK EVERYTHING AND NOTICED MY COOLANT WAS GONE I THEN POURED MORE INTO IT REALIZING THAT IT WAS ALL GOING OUT OF MY CAR I BUT NOT ONTO THE GROUND. I CALLED AN MECHANIC WHO TOLD ME MY COOLANT LEAKED INTO MY OIL MY WATER PUMP FAILED. IT FAILED INTERNAL TO THE TIMING CHAIN COVER AND DUMPED A LARGE AMOUNT OF COOLANT INTO THE CRANKCASE WHICH THEN CONTAMINATED THE ENGINE OIL AND OVER FILLED THE OIL PAN. IM GLAD THAT I WAS HOME AND NOT DRIVING DOWN THE STREET BECAUSE THIS COULD HAVE CAUSED A MAJOR ACCIDENT. ON FURTHER RESEARCH I HAVE FOUND THIS HAS OCCURRED MANY TIMES. THE ENGINE IN QUESTION IS THE CYCLONE ENGINE AND IS FORDS LATEST V6 FAMILY OF GASOLINE ENGINES INTRODUCED IN 2006, AND IS KNOWN AS THE DURATEC 35 WHICH DISPLACES 3.5 L, THE DURATEC 37 WHICH DISPLACES 3.7L AND THE ECOBOOST 35 WHICH IS ATWIN TURBO CHARGED VARIANT OF THE DURATEC 35, THESE ENGINES ARE INSTALLED IN THE FOLLOWING VEHICLES, 2007'PRESENT FORD EDGE, 2010'2012 FORD FUSION SPORT, 2011'PRESENT FORD MUSTANG, 2009'PRESENT FORD FLEX, 2010'PRESENT FORD TAURUS SHO, 2013'PRESENT POLICE INTERCEPTOR SEDAN, 2011'PRESENT FORD EXPLORER, 2013'PRESENT FORD POLICE INTERCEPTOR UTILITY, 2011'PRESENT FORD F-150, 2015'PRESENT FORD EXPEDITION/EXPEDITION EL, 2014'PRESENT FORD TRANSIT, 2015'PRESENT LINCOLN NAVIGATOR/NAVIGATOR L, 2010'PRESENT LINCOLN MKS, AND 2010'PRESENT LINCOLN MKT WHICH IS THE CAR I HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179911February 13, 2019
ELECTRICAL SYSTEM, STEERING
ELECTRONIC STEERING FAILED IMMEDIATELY WHILE TURNING CORNER FOR UNKNOWN REASON ALMOST CRASHED INTO ONCOMING VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111121July 13, 2018
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE SERVICE POWER STEERING INDICATOR ILLUMINATED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A SAFE LOCATION. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT SPOKE WITH FRANKLIN PARK LINCOLN INC. (5272 MONROE STREET, TOLEDO, OHIO 43623, (888)-706-4075) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO HAVE DIAGNOSTIC TESTING PERFORMED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103856June 25, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB HURLEY FORD OF TULSA, 745 W. 51ST ST., TULSA, OK) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103328June 21, 2018
STEERING
"POWER STEERING ASSIST FAULT" LIGHT COMES ON AND POWER STEERING LOCKS UP OR BECOMES VERY DIFFICULT TO STEER. I BARELY AVOIDED AN ACCIDENT. I HAD TO STOP THE CAR IN TRAFFIC BECAUSE I COULDN'T STEER THE CAR. I FOUND I COULD BARELY STEER THE CAR WITH GREAT EFFORT AND WAS ABLE TO DRIVE CAR TO SIDE OF ROAD. THIS VERY SAME ISSUE APPEARS TO BE ACROSS MANY FORD/LINCOLN 2010-2013 MODELS. THERE WAS A RECALL FOR APPARENTLY THE EXACT ISSUE IN 2015 (INCLUDED 2011-2013 LINCOLN MKT) BUT NOT THE 2010 WHICH I HAVE. MY CAR IS EXPERIENCING THE EXACT ISSUE. A QUICK RESEARCH ONLINE SHOWS THAT THIS PROBLEM IS EXPERIENCED BY MANY FORD/LINCOLN CARS SHARING THE SAME "ELECTRONIC POWER STEERING ASSIST" SYSTEM. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE! THE STEERING OF THE CAR ITSELF BECOME LOCKED AND NEARLY INOPERABLE WHILE DRIVING. APPARENTLY THE NHTSA IS ALREADY LOOKING AT THIS VERY ISSUE (SEE HERE: HTTPS://WWW.DETROITNEWS.COM/STORY/BUSINESS/AUTOS/FORD/2016/10/03/FUSION-EDGE-NHTSA-INVESTIGATION/91473188/). THE NHTSA NEEDS TO KNOW THAT THE ISSUE IS COMMON TO THE "ELECTRONIC STEERING ASSIST SYSTEM" NOT ONLY IN THE "FUSION" OR "EDGE" BUT ACROSS MANY FORD/LINCOLN MODELS INCLUDING THE LINCOLN MKT. THE SPECIFIC FORD/LINCOLN PART IS A "TRW GEN 1 EPAS" MODULE. THIS SAME MODULE IS USED ON MANY FORD/LINCOLN CARS. ONLY SOME OF THE CARS CONTAINING THE "TRW GEN 1 EPAS" MODULE WERE PART OF PAST RECALLS. ALL FORD/LINCOLN MODELS CONTAINING THE "TRW GEN 1 EPAS" MODULE SHOULD BE RECALLED/REPAIRED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091587May 3, 2018
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER ASSIST FAULT WARNING INDICATOR SUDDENLY DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT NOTIFIED AN UNKNOWN LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE VIN FOR THE POWER STEERING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074976February 26, 2018
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD LINCOLN (1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065256January 26, 2018
ENGINE, UNKNOWN OR OTHER
A GAS TYPE ODOR ENTERS CABIN OF VEHICLE. I BELIEVE IT TO BE CARBON MONOXIDE. I OFTEN HAVE TO ROLL DOWN THE WINDOWS EVEN IN COLD WINTER WEATHER TO PREVENT CARBON MONOXIDE FROM OVERTAKING THE CABIN WHEN THE HEATING SYSTEM IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063461January 18, 2018
UNKNOWN OR OTHER
ON 11/30/2014, THE GLASS SUNROOF EXPLODED ON MY 2010 LINCOLN MKT WHILE DRIVING ON THE NY THRUWAY AT NIGHT, AT HIGHWAY SPEED, IN CLEAR WEATHER, ON STRAIGHT, DRY PAVEMENT -- VERY LOUD, STARTLING EXPLOSION. SUNROOF REMAINED IN PLACE. ABLE TO MAINTAIN CONTROL OF VEHICLE. NO INJURIES, BUT VERY FRIGHTENING EXPERIENCE. DID NOT DISCOVER EXTENT OF DAMAGE UNTIL NEXT MORNING, IN DAYLIGHT: GLASS HAD REMAINED IN PLACE AND DID NOT SHATTER, BUT SPIDERWEB CRACKS THROUGHOUT. LINCOLN CUSTOMER SERVICE DEPARTMENT REFERRED ME TO THE SUNROOF MANUFACTURER/SUPPLIER. NO FURTHER RESPONSE FROM ANYONE AFTER MY COMPLAINT IN A TELEPHONE CONVERSATION WITH THE SUNROOF SUPPLIER/MANUFACTURER, SHORTLY AFTER THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053448December 8, 2017
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25-35 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO HERTRICH CAPITOL LINCOLN (1127 S DUPONT HWY, DOVER, DE 19901, (302) 241-0087) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044801November 9, 2017
UNKNOWN OR OTHER
TAKATA RECALL. WHILE DRIVING ON THE HIGHWAY, WITH NO OTHER VEHICLES NEAR US, OUR MOONROOF EXPLODED. WE WERE NOT NEAR ANY OVERPASS. NO OTHER VEHICLE OR PERSON WAS INVOLVED. IT IS APPARENT THAT IT EXPLODED OUTWARD. THIS VEHICLE IS GARAGE KEPT. NOTHING EVER FELL ON TOP OF CAR OR SCRAPED IT. WE ARE OUT $1000.00 + RENTAL CAR EXP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957256February 27, 2017
UNKNOWN OR OTHER
AFTER DRIVING AT HIGH SPEED OR HIGH LOAD AND THEN COMING TO A STOP, AN EXHAUST SMELL WILL FILL THE CABIN WITH VISIBLE SMOKE COMING FROM UNDER THE HOOD. MY FRIEND WAS DRIVING MY CAR AND SAID HE ALMOST PASSED OUT, WHILE DRIVING 50 MPH, BEFORE OPENING A WINDOW. I HAVE PERSONALLY EXPERIENCED THIS PROBLEM AS WELL, THINKING MY CAR WAS ON FIRE. FORD DEALER SAYS THERE IS NO RECALL OR KNOWN FIX FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955243February 17, 2017
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE MAKING A TURN AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY FAILED. THE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947975January 27, 2017
ENGINE
OVER THE LAST 2 WEEKS, MY LINCOLN MKT HAS EXPERIENCED SEVERAL EPISODES OF SHUDDERING AND LOSS OF POWER. IN ADDITION, A SIGNIFICANT AMOUNT OF SMOKE HAS BEEN SPEWING OUT OF THE TAIL PIPES OCCASIONALLY - THIS USUALLY HAPPENS FOR SEVERAL SECONDS AFTER THE VEHICLE IS STARTED. I FIRST NOTICED THE SHUDDERING WHILE DRIVING ALONG THE HIGHWAY. THE NEXT DAY, THERE WAS A SIGNIFICANT LOSS OF POWER WHILE DRIVING. THE DEALER DIAGNOSED IT AND SAID IT IS A TURBO UNDERBOOST PROBLEM THAT CAN BE REMEDIED BY REPLACING THE TURBOS. DUE TO THE SIGNIFICANT COST OF REPLACEMENT, THEY SUGGEST THAT I CONSIDER REPLACING THE VEHICLE, AS SOME OF THEIR CUSTOMERS DO. THIS TELLS ME WE HAVE A KNOWN ISSUE! A TURBO PROBLEM ON A VEHICLE WITH UNDER 100,000 MILES? SOUNDS LIKE A MAJOR DEFECT THAT THE MANUFACTURER SHOULD BE AWARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929708December 3, 2016
STEERING
DRIVING IN THE HIGHWAY THE POWER STEERING GOT STOCK & ALMOST LOOSE CONTROL AND I PUT OVER THEM THE STERING BECAME HARD TO TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904567September 7, 2016
STEERING
I WAS DRIVING ALONG AND ALL OF A SUDDEN MY POWER STERRING WENT OUT, ALMOST HAD A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882666July 5, 2016
STRUCTURE:BODY
07/04/2016, DRIVING HOME FROM 4TH OF JULY FIREWORKS AT APPROXIMATELY 1030PM, SPEED 55-60 MPH, TEMPERATURE ABOUT 65, HEADING WEST BOUND ON STRAIGHT ROUTE, WITH MY HUSBAND DRIVING, MYSELF AS PASSENGER, AND THREE MINOR CHILDREN IN THE 2ND AND 3RD ROW. (NOTE: NO CARS AROUND, NO EXTERNAL ISSUES, NO PREVIOUS CRACKS IN GLASS.) BOOM SOUNDS LIKE A RIFFLE JUST SHOT AT MY CAR. PULLED OVER INTO LOCAL MARKETS PARKING LOT. THE ENTIRE BACK PANEL OF THE CARS MOON ROOF IS SPIDER WEBBED AND COMPLETELY SHATTERED WITH CHUNKS COMING OUT. I HAD TO UNLOAD MY CHILDREN INTO SEPARATE VEHICLE FOR THEIR SAFETY FOR IT LOOKED LIKE THE ENTIRE ROOF OF MY CAR IS GOING TO COLLAPSE IN. MY HUSBAND EXAMINED ROAD AT THE POINT OF EXPLOSION AND THE VEHICLE ONCE WE GOT INTO OUR GARAGE. THERE WAS NO SIGNS OF ANY FOREIGN OBJECTS OR LOGICAL REASONING FOR THE SUNROOFS EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872257June 2, 2016
STEERING
SUDDEN LOSS OF STEERING ASSIST. MESSAGES APPEARED TO "SERVICE ADVANCETRACK" AND "SERVICE STEERING". TWO INCIDENCES WITHIN 3 DAYS. BOTH TIMES THE VEHICLE WAS IN MOTION, ONCE ON AN EXIT RAMP AND ONCE ON A STATE HIGHWAY. NEAR LOSS OF CONTROL DUE TO THE EXTREMELY DIFFICULT MANUAL STEERING MODE THAT RESULTED. VERY UNNERVING AND DANGEROUS TO SUDDENLY LOSE STEERING WHILE ON THE HIGHWAY. FORTUNATELY I WAS STRONG ENOUGH TO MAINTAIN VEHICLE CONTROL. MY WIFE MAY NOT HAVE BEEN SO FORTUNATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870475May 24, 2016
ELECTRONIC STABILITY CONTROL (ESC)
"TAKATA RECALL"MY COMPLAIN WAS FILED HERE ALREADY 2 WEEKS AGO AND NOBODY HAVEN'T CALL ME YET BROUGHT THE 2010 LINCOLN TO FORD DEALERSHIP AND YES THE ISSUE WAS THE POWER STEERING WAS OFF AND PAY FOR DIAGNOSE $160 AND AFTER THAT THEY SAID THEY CAN'T REPROGRAM BECAUSE OF NO CODE FOUND AND WILL HAVE TO PAY $2800 FOR THE REPAIRS NOT MY FAULT THAT THIS VEHICLE WAS DEFECTED AND CAME FROM CANADA I AM THE SECOND OWNER SO I JUST FOUND OUT DOING A LOT OF RESEARCH ABOUT THE RECALL BUT SINCE THE CAR CAME FROM CANADA AND JUST HAD IT NOT EVEN 2 MONTHS BEFORE I ALMOST DIE ON THE FREEWAY DRIVING BACK HOME I DON'T KNOW WHAT TO DO. MY POWER STEERING JUST SUDDENLY LOCK AND I CAN'T MOVE IT AND ALMOST CAUSE ME TO DIE THANK GOD I PULL OVER TO THE RIGHT END LANE OF OTHER WISE I'M ALREADY DEAD BY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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