Lincoln Mark Complaints (1998)

96 consumer complaints on file.

#891822July 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING AND WHEN APPLYING THE BRAKES TO MAKE A GRADUAL STOP EITHER ON WET OR DRY PAVEMENT BRAKE PEDAL GOES STRAIGHT TO THE FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS TAKEN VEHICLE TO THE DEALER WHO COULD NOT DUPLICATE PROBLEM OR DETERMINE THE CAUSE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891691June 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING AT LOW SPEEDS, RESULTING IN LOSS OF VEHICLE CONTROL. DEALER HAS REPLACED WIRING, FUEL PUMP, IGNITION, AND COMPUTER SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT PROBLEM.*AK POSSIBLE ENGINE PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746456June 5, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER'S DOOR OUTSIDE MIRROR FAILED. DOES NOT REFECT ANYMORE AND YOU SEE DOUBLE WHEN LOOKING AT IT. ELECTROCHROMATIC FEATURE OF THIS MIRROR FAILED. HAVE SEEN MANY REPORTS OF THIS FAILURE BUT MOST MUST HAVE BEEN REPLACED UNDER WARRANTY. THIS SAFETY DEFECT IN THESE MIRRORS COULD CAUSE AN ACCIDENT OR SERIOUS INJURY SINCE YOU CANNOT SEE ONCE THEY FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743139March 27, 2001
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE IS EXPERIENCING MOISTURE IN THE HEADLAMP HOUSING. PROBLEM IS ON THE RIGHT FRONT SIDE OF VEHICLE, WITH THE POSSIBILITY THAT THE LEFT HEADLAMP MAY BE AFFECTED. ALSO, THE REAR BRAKE STOPLIGHT HAS SIGNS OF MOISTURE IN IT AS WELL. A TSB WAS ISSUED BY FORD (98-13-10) IN JULY OF 1998 REGARDING THE MOISTURE PROBLEM. I WAS TOLD THAT THIS IS NOT COVERED UNDER WARRANTY, THOUGH I HAVE A 100,000 EXTENDED WARRANTY PURCHASED WITH THE VEHICLE IN AUGUST OF 1999. MOISTURE IS CAUSING LOSS OF REFLECTIVNESS AND DISCOLORATION OF SILVER REFLECTIVE HOUSING WITHIN THE HEADLAMP. I FEEL THAT THIS IS A SAFETY ISSUE AND WOULD LIKE IT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739944January 25, 2001
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE ON-BOARD COMPUTER INDICATES THAT THE "DRIVERS DOOR IS AJAR". THE SIGN DOES NOT GO OUT WHEN THE DOOR IS OPENED AND CLOSED AGAIN. WHEN DOOR LOCKS ARE DEPRESSED, THEY POP UP AGAIN AND THE DOORS WILL NOT LOCK AT ALL. THE ONLY OPERABLE SETTING OF THE HEATER BLOWER MOTOR IS HIGH FAN/ THE HEADLIGHT ASSEMBLY BALLAST IS DEFECTIVE AND THE LOWBEAM SETTING IS DIM. IT CANNOT BE REPAIRED BY REPLACING THE LAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733138October 1, 2000
UNKNOWN OR OTHER
I CAN NOT GET THE HISTORY ON THIS CAR FOR THE TIME PERIOD 12/98 TO 5/2000, CAN YOU ADVISE ME?NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865095July 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES AND MAKING A NORMAL STOP, BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS JUST A LITTLE BIT OF BRAKING. DRIVER HAD TO USE EMERGENCY BRAKE TO STOP VEHICLE. PROBLEM WAS REPORTED TO THE DEALERSHIP. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723997June 13, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723447June 1, 2000
INTERIOR LIGHTING
WHEN ENTERING A DARK TUNNEL HEADLIGHT SWITCH IS MOVED TO MANUAL SETTING TO OVERRIDE THE AUTOMATIC FEATURE, HEADLIGHTS COME ON IMMEDIATELY, AS THEY SHOULD, HOWEVER DASH LIGHTS ARE DELAYED UPTO 25 SECONDS CAUSING THE VECHICLE TO TRAVEL UP TO 1/2 MILE WITHOUT BEING ABLE TO MONITOR THE SPEEDOMETER OR CRITICAL GAUGES, OTHER LINCOLN MODELS I TESTED DON'T HAVE THIS DELAY IN THERE SYSTEM. THIS IS A SAFETY DEFECT ACCORDING TO EVERYONE I TELL ABOUT IT, ALTHOUGH WASINGTON STATE LEMON LAW RULED AGAINST ME ON THIS MATTER AND ENCOURAGES THE MANUFACTOR TO CONTINUE TO PRODUCE A DEFECTIVE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722446May 9, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SINCE PURCHASE OF VEHICLE, I HAVE RETURNED IT TO THE LINCOLN DEALER ON SEVERAL OCCASIONS DUE TO COMPUTER FAILURE. THE CONPUTER CONSOLE READ THE GAS MILEAGE, DRIVER DOOR AJAR, OTHER VEHICLE ERRORS QUITE OFTEN. WHEN REQUESTED FOR AN ENGINEER FROM FORD MOTOR COMPANY TO COME DOWN AND INSPECT THE VEHICLE FOR COMPUTER MALFUNCTION PROBLEMS I WAS TOLD THAT THE FORD ENGINEER WAS SPOKEN TO OVER THE PHONE AND HE SUGESSTED TO WAIT AND THE COMPUTER WOULD RESET ITSELF NORMALLY. I FEEL THAT THE CONSTANCE MALFUNCTIONING OF THE COMPUTER COULD ALSO BE THE CASUE FOR THE AIRBAG NOT DEPLOYING DOING THE ACCIDENT. WHEN I SPOKE WITH THE SERVICE WRITER AS THE FREEDOM FORD LINCOLN MERCURY REPAIR SHOP ABOUT THE POSSIBLE AIRBAG PROBLEM I WAS TOLD THAT THE AIRBAG WAS LOCATED IN THE MIDDLE OF THE GRILL (FENDER) AND UNLESS THE CAR WAS DAMAGED IN THAT PARTICULAR AREAR THEN THE AIRBAG WOULD NOT DEPLOY. I INIDICATED TO THE GENTLEMEN THAT THE ANSWER HE GAVE TO ME WAS NOT SATISFACTORY NOR WAS IT LOGICAL BECASUE IF I WAS HIT FROM THE REAR AT TA FAST RATE OF SPEED AND THE AIRBAG DID NOT DEPLOY BUT I HIT THE WINDSHIELD OR WENT THROUGH THE WINSHIELD THEN BASED ON HIS ANSWER OF SOLUTION THE AIRBAG STILL WILL NOT DEPLOY. I ASK THAT THE PROBLEM IS TAKEN MORE SERIOUS WITH FORD AND THE DEALER AND RECTIFIED IF THERE IS IN FACT IS A PROBLEM. I NEVER DID GET AN ANSWER FROM FORD MOTOR COMPANY BEACUSE THE GENTLEMENT THAT ASSISTED ME WAS VERY CONDESENDING TO SAY THE LESS AND NOT COOPERATIVE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#720892April 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR ENGINE SHUTS DOWN WHEN IN SNOW OR IN GRAVEL OR POOR TRACTION . THE ENGINE HAS NO POWER AND ACTS LIKE IT IS FLOODED . TOOK CAR TO LINCOLN DEALERSHIP IN BOISE ID. ROUNDTREE LINCOLN EXPLAINED PROBLEM WAS TOLD THAT THIS IS A NATURAL THING FOR THIS CAR. THIS PROBLEM CREATES A SEVERE SAFETY HAZARD SIMPLY BECAUSE YOU CANNOT MOVE THE CAR IT SIMPLY SHUTS DOWN YOUR HELP IN THIS MATTER WOULD BE GREATLY APPRICATED PLEASE CONTACT ME REGARDING ADDTIONAL INFORMATOIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851842November 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SENSOR LIGHT CAME ON FOR TWO HOURS OR MORE, THEN IT WENT OFF. SINCE THEN, INTERMITTENTLY, THE VEHICLE WOULD PULL TO THE RIGHT OR LEFT AT FULL STOP WHENEVER BRAKES WERE APPLIED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE DONE UNTIL THEY GET THE CODE FROM THE DIAGNOSTIC MACHINE, WHEN IT OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707793June 23, 1999
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:REAR, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THIS REPORT IS IN ACCORDANCE OF MY OWNER'S MANUAL THAT SUGGESTS I REPORT ANY SAFETY ISSUE TO THE NHSTA. UPON PURCHASING THE CAR WE REPORTED TO THE DEALER THAT, AMONGST OTHER PROBLEMS, THE REAR VIEW MIRROR VIBRATED AT HIGHWAY SPEED TO SUCH A DEGREE THAT WE COULD NOT MAKE OUT WHAT WAS BEHIND US WITHOUT GRABBING THE MIRROR TO STEADY IT (IN FACT, ON ONE OCCASSION I HAD TO GRAB THE MIRROR TO SEE THAT THE VEHICLE BEHIND ME FLASHING ITS LIGHTS WAS AN EMERGENCY VEHICLE TRYING TO PASS ME )WE RETURNED THE VEHICLE FOR REPAIR, THE DEALER ASSUMED IT WAS THE MIRROR, AND REPLACED THE MIRROR 3 TIMES. THEY ALSO SUGGESTED I PRY SOMETHING UNDER THE MIRROR TO STOP THE VIBRATION. EVENTUALLY THE DEALER DETERMINED THE PROBLEM WAS THE GOODYEAR TIRES, AS PREVIOUS YEARS EQUIPTED WITH MICHELINS DIDNT HAVE THAT PROBLEM, AND THAT THEY NOW HAD OTHER CARS COMING IN WITH THE SAME COMPLAINT. GOODYEAR GRACIOUSLY REPLACED ALL 4 TIRES WITH A DIFFERENT MODEL TIRE. THE PROBLEM, THOUGH MINIMIZED SLIGHTLY, STILL EXISTED (PLEASE NOTE TIRES WERE BALANCED, AND WHEELS ALIGNED, AND TIRES RE-BALANCED )WE RETURNED THE CAR FOR THE SAME PROBLEM AGAIN, ONLY TO TOLD NOW THAT IT WAS NORMAL OPERATION. ON VACATION IN ARIZONA I WAS SITTING IN THE BACK SEAT AND NOTICED THAT AT 70MPH (THE SPEED LIMIT WAS 75) THAT A ROARING NOISE FILLED THE REAR OF THE CABIN, AND THE CAR BEGAN TO VIBRATE.UPON OUR RETURN WE RETURNED TO THE DEALER AND AGAIN WE WERE TOLD IT WAS OPERATING PROPERLY. THE PROBLEM GOT PROGRESSIVELY WORSE, TO THE POINT THE CAR WOULD SHAKE SO HARD, WHILE PASSING A TRUCK, MY WIFE WAS AFRAID SHE WOULD LOSE CONTROL OF THE CAR, AFTER THIS EXPERIENCE WE ONCE AGAIN BROUGHT IN THE CAR. THIS TIME THEY ADMITTED THERE WAS A PROBLEM. THEY REPLACED THE DRIVESHAFT ON MAY 17TH, 1999, THAT DID NOT FIX THE PROBLEM. THE CAR HAS BEEN AT THE DEALERSHIP SINCE THEN WAITING ON PARTS TO RE-BUILD THE REAR DIFFERENTIAL, WHICH THEY ASSUME IS THE PROBLEM, AS FORD (LINCOLN)COULD GIVE THEM NO IDEA OF WHAT THE PROBLEM MIGHT BE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707794June 23, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TO FOLLOW UP ON MY PREVIOUS SUBMISSION I FELT IT IMPORTANT TO MENTION THE FOLLOWING: 1) WE ARE BEGINNING "LEMON LAW" PROCEEDINGS ON THIS AUTOMOBILE 2) THE SERVICE ADVISOR TOLD ME "THEY WERE HAVING A LOT OF PROBLEMS WITH THE MIRRORS" ON THIS CAR. 3)I WAS TOLD BY A 3RD PARTY THERE HAS BEEN AT LEAST ONE LEMON LAW BUY BACK ON THIS CAR, FOR THIS REASON. PLEASE TAKE THIS ISSUE SERIOUSLY, AS IT IS MORE THAN JUST A "SHAKEY REAR VIEW MIRROR" THAT I REPORTED TO YOU SEVERAL MONTHS AGO. THANK YOU. RICHARD HANSMEYER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546161June 17, 1999
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN COLLISION WITH WALL OF HOME, VEHICLE TOTALED AND INJURIES DUE TO FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#705932April 23, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543990February 19, 1999
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
VEHICLE HEADLIGHTS ARE HIGH INTENSITY DISCHARGE HEADLAMPS WHICH CAUSE PROBLEMS WITH VISIBILITY IN SNOW STORM CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608822February 1, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:IGNITION:MODULE
AIR CONDITIONER FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608866February 1, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
FRONT MIRROR OXIDIZED DUE TO LEAKS IN SEALING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606559February 1, 1999
SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:WHEEL BEARING
NOISE IN HUB AND BEARING ASSEMBLY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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