Lincoln LS Complaints

982 consumer complaints on file.

#10128656July 13, 2005
STEERING
NUMEROUS RANDOM FAILURES INVOLVING DIFFERENT COMPUTERS WITHIN VEHICLE OVER 1-1/2 YEARS, INCLUDING FAILURE AND REPLACEMENT OF RACK AND PINION SYSTEM. BRAKE SYSTEM FAILURE ON 6/03/05 - ABS COMPUTER WAS REPROGRAMMED BUT THEY DID NOT CORRECT WHAT CAUSED CORRUPTION. WARNED THEM OF CONCERN FOR MY SAFETY. JULY 10, 2005 WENT TO TURN STEERING WHEEL, BUT WHEELS DIDN'T TURN. HIT TREE AND TOTALLED CAR. FORD REF #1451272954
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10128400July 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WITH APPROX. 2300 MILES, TRANSMISSION WENT. TOOK 31 DAYS TO REPAIR. LESS THAN 50 MILES UPON IT'S RETURN, IT WENT AGAIN. AFTER 11 DAYS, VEHICLE WAS RETURNED, SO FAR (800 MILES), IT APPEARS TO BE WORKING WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127819July 7, 2005
AIR BAGS:SIDE/WINDOW
THE PASSENGER SIDE IMPACT AIRBAG DEPLOYED WITHOUT AN ACCIDENT WHILE I WAS DRIVING. FORD HAS REFUSED TO FIX THE VEHICLE CLAIMING THAT I "MUST HAVE HAD AN ACCIDENT BECAUSE OF THE DIAGNOSTIC COMPUTER CODE". ONLY THE ONE BAG DEPLOYED, DAMAGING THE SEAT AND THE PASSENGER SIDE SEAT BELT RETRACTOR MOLDING. NO ONE WAS SITTING IN THE PASSENGER SEAT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119319June 27, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL 00V359000 CONCERNING THE LOWER BALL JOINTS. THE FRONT SUSPENSION LOWER BALL JOINTS WERE LOOSE. THE NUTS THAT HELD THE BALL JOINTS IN POSITION WERE NOT TIGHTENED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO THE VIN. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126532June 24, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS SLOWING DOWN TO TURN RIGHT ONTO THE ON RAMP OF THE HIGHWAY WHEN MAKING THE RIGHT HAND TURN AND PRESSING ON THE BRAKE THE CAR JUST SHUT OFF. I LOST POWER STEERING AND BRAKE POWER. AFTER I USED TO EMERGENCY BRAKE TO STOP THE CAR, I WAS ABLE TO RESTART THE CAR AND CONTINUE ON. THE NEXT TIME I DROVE THE CAR, IT MYSTERIOUSLY OVERHEATED. I TOOK THE CAR IN AND EXPLAINED THE SUDDEN ENGINE STOPE AND THE OVERHEATING...AND THE DEALER ONLY ADDRESSED THE OVER HEATING PROBLEM. NOTHING WAS SAID OR DISCUSSED ABOUT THE CAR JUST TURNING OFF FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125640June 17, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: ON MAY 27, 2005 CONSUMER TOOK VEHICLE TO HEISER LINCOLN MERCURY BECAUSE WAS HAVING PROBLEMS OPENING DRIVER'S DOOR WITH KEY OR KEYLESS ENTRY. DOOR WOULD SOUND LIKE IT UNLOCKED, BUT WOULD NOT OPEN. CONSUMER TOOK VEHICLE TO DEALER, WHO DID A FULL DIAGNOSTIC TEST ON DOOR AND FOND THAT DOOR LOCK ROD BROKE. DEALER TOLD CONSUMER THAT IT WAS NORMAL WEAR. CONSUMER PAID FOR REPAIRS, WARRANTY WOULD NOT COVER REPAIRS. AFTER CONSUMER PICKED UP VEHICLE AND LEFT. WHEN CONSUMER REACHED DESTINATION DRIVER'S DOOR WOULD NOT OPEN. AFTER SOME EFFORT CONSUMER GOT DOOR OPEN. CONSUMER STATED THAT THE MORE THE DRIVER'S DOOR WAS USED THE WORSE THE PROBLEM GOT. ON MAY 29, 2005 CONSUMER CALLED DEALER COMPLAINING THAT BEFORE REPAIR DRIVER JUST HAD PROBLEM OPENING DOOR FROM OUTSIDE, AFTER REPAIR PROBLEM WAS FROM THE INSIDE. CONSUMER TOOK CAR IN ON JUNE 16, 2005 AT ABOUT ONE O'CLOCK PM. DEALER SAID DRIVERS SIDE INTERIOR DOOR HANDLE BROKE. CONSUMER ASKED TO SEE BROKEN HANDLE, CONSUMER COULD NOT SEE WHERE HANDLE BROKE. DEALER REPLACED INTERIOR HANDLE FOR $70 INSTEAD OF 1$140. D CONSUMER STATED THAT THIS FIXED THE PROBLEM, BUT IT WAS NOT THAT DEALER ACTUALLY REPLACED HANDLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124966June 10, 2005
SERVICE BRAKES
IN PAST MONTH LINCOLN LS 2002 VIN [XXX] EXPERIENCED TWO LOW-SPEED (LESS THAN 10 MPH) BRAKE FAILURES.ONE RESULTED IN A MINOR ACCIDENT.THE FIRST OCCURRED APPROX. MAY 1, BUT NO ACCIDENT RESULTED.WHILE I WAS ATTEMPTING TO STOP AT AN INTERSECTION, BRAKES FAILED TO HOLD AND CAR ROLLED THROUGH A STOP SIGN INTO THE CROSS STREET.THERE WAS ONCOMING TRAFFIC BUT NO ACCIDENT RESULTED.I IMMEDIATELY HAD CAR EVALUATED BY MY PERSONAL MECHANIC AND SERVICE DEPT AT CENTRAL FORD IN HOUSTON. NEITHER SHOP WAS ABLE TO DIAGNOSE AND FIX PROBLEM.ON MORNING OF MAY 31, MY SON WAS DRIVING TO HIS OFFICE IN GALVESTON WHEN BRAKES AGAIN FAILED TO HOLD DURING TRAFFIC STOP.THERE WAS A MINOR ACCIDENT WHEN LINCOLN REAR-ENDED ANOTHER VEHICLE.LINCOLN WAS TOWED TO REPAIR SHOP IN GALVESTON EVEN THOUGH THE BRAKES APPEARED TO FUNCTION AFTER THE ACCIDENT-POLICE INVESTIGATOR DID NOT BELIEVE LINCOLN WAS SAFE TO OPERATE GIVEN HISTORY OF BRAKE FAILURE.THERE WAS MINOR DAMAGE TO THE FRONT BUMPER OF LINCOLN AND ALSO THE BACK BUMPER OF VAN THAT WAS REAR-ENDED.ON JUNE 1 HAD LINCOLN TOWED FROM GALVESTON TO SOUTHWEST LINCOLN IN HOUSTON.AGAIN SERVICE SHOP HAS NOT BEEN ABLE TO IDENTIFY AND CORRECT ROOT CAUSE OF BRAKE FAILURE INCIDENTS.SERVICE DEPT ADVISED ME THEY CAN FIND NO PROBLEMS WITH LINCOLN.I SPOKE WITH A SENIOR SERVICE CONSULTANT AT CENTRAL FORD.HE SAID THERE IS NO HISTORY OF BRAKE FAILURE WITH LINCOLNS OF THIS MODEL TYPE.I TOOK LINCOLN AGAIN TO SOUTHWEST LINCOLN ON MONDAY MORNING AND PICKED IT UP LATE TUESDAY AFTERNOON FOR DIAGNOSIS AND AGAIN THE SERVICE SHOP HAS NOT BEEN ABLE TO IDENTIFY PROBLEM.INFERENCE IS THAT I SHOULD BE ABLE TO SAFELY DRIVE IT, BUT THE FAIL-TO-BRAKE INCIDENTS HAVE CONVINCED ME THAT CAR IS TOO DANGEROUS TO DRIVE.I FILED A COMPLAINT WITH LINCOLN AND WAS TOLD THAT IT IS UP TO THE INDIVIDUAL DEALERSHIP TO FIND PROBLEM AND NOT LINCOLN'S RESPONSIBILITY.I WAS TOLD BY THE SENIOR SERVICE ADVISOR THAT AS LONG AS THE BRAKE FAILURE CAN'T BE DUPLICATED THERE IS NOTHING MORE THAT CAN BE DONE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116990June 7, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
INTAKE MANIFOLD CRACKED. OWNER WENT TO START THE VEHICLE AND THERE WAS AN EXPLOSION UNDER THE HOOD, AND A PUFF OF SMOKE THAT SMELLED LIKE FIRE WORKS CAME FROM UNDER THE HOOD. OWNER HAD THE VEHICLE TOWED TO THE DEALER, WHO DISCOVERED A CRACKED INTAKE MANIFOLD, AND 4 FUEL INJECTOR WAS NOT WORKING. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124748June 3, 2005
STRUCTURE, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2001 LINCOLN LS HAD AN AIR VENT FACING THE WRONG WAY CAUSING WATER TO ENTER INTO THE TRUNK.***NO ANSWER REQUIRED***. *MR THE CD PLAYER MALFUNCTIONED, FRONT ROTORS WERE BELOW SPECIFICATIONS AND NEEDED TO BE REPLACED, WHEN THE KEY WAS TURNED ON, FRESH GASOLINE WAS SMELLED, THE VEHICLE WOULD TAKE 5 SECONDS TO CRANK BEFORE IT TURNED OVER, SLIPPING WAS FELT IN THE FRONT END, THE ENGINE LIGHT HAD COME ON AND HAD GONE OFF WHEN THE SPEED WAS DECREASED BELOW 60 MPH, THE #4 COIL HAD GONE BAD AND NEEDED REPLACEMENT AND ON ANOTHER OCCASION A LOUD BANG WAS HEARD UNDER THE HOOD ALONG WITH WHITE SMOKE DUE TO A CRACKED INTAKE MANIFOLD. THE BRAKE PADS HAD ABOUT 2K MILES LEFT ON THEM. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124127June 3, 2005
TIRES:SIDEWALL
REAR DRIVER'S TIRE SIDEWALL RIPPED AT 15 MPH WITH 100 MILES ON 2005 LINCOLN LS. TIRE - CONTINENTAL CONTITOURING P225/55R16 CV95, DOT #ACT4 465B 1904 PER CONTINENTAL, TIRE MANUFACTURED IN COLUMBUS? ON 19TH WEEK OF 2004 APPEARANCE OF THE STEEL CORD EXPOSED IN SIDEWAY APPEARS VERY THIN. DEALER AGREED TO REPLACE TIRE, BUT HAVEN'T GOTTEN CAR TO DEALER YET. CALL TO CONTINENTAL COMPLAINT CENTER (1800-847-3349) RESULTED IN A STATEMENT THAT THE TIRE WAS NOT KNOWN TO HAVE ANY ISSUES. MY OBVIOUS CONCERN IS THE SAFETY OF THIS TIRE BUT CONTINENTAL SAID THERE IS NO SAFETY ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124762June 3, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, VEHICLE SPEED CONTROL
CONSUMER REQUEST FOR FORD TO BUY BACK 2004 LINCOLN LS WHICH IS EXPERIENCING PROBLEMS WITH ACCELERATION.***NO ANSWER REQUIRED***. *MR THE VEHICLE WOULD STOP ACCELERATING, JERK AND ON SEVERAL OCCASIONS, GO INTO LIMP HOME MODE. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONSUMER REQUESTED FORD TO REPLACE OR A REFUND SINCE THE PROBLEM COULD NOT BE FIXED. THE VEHICLE ALSO DISPLAYED THE FOLLOWING; WHEN THE CRUISE WAS ON THE VEHICLE WOULD SKIP, THE WRENCH LIGHT ILLUMINATED AND THE CRUISE WOULD NOT WORK AT THAT TIME, AFTER A COLD START, THE WRENCH LIGHT ILLUMINATED AND THE ENGINE HAD GONE INTO LIMP MODE. *SC THE LEFT TURN SIGNAL WOULD NOT CANCEL AT TIMES, THE DEALER REPLACED THE MULTI-FUNCTION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123883June 2, 2005
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED THIS VEHICLE FROM A DEALER SHIP IN IOWA 30 DAYS AGO AND IT HAS BEEN IN THE SHOP EVER SINCE WITH THE SAME PROBLEM AS I HAVE READ HERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123878June 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
REF. CONFIRMATION #10100980 THIS INCIDENT HAPPEN AT BUD DAVIS LINCOLN 2177 COVINGTON PIKE MEMPHIS TENNESSEE 38128 (901)373-5700 I WENT TO THIS DEALERSHIP TO PURCHASE A KEY AND DOOR REMOTE TO BE PROGRAM. IN THE PROCESS MY VEHICLE WAS RETURN TO ME WITH A BROKEN DOOR HANDLE, THE DEALERSHIP WAS LIABLE FOR THE DAMAGE BROKEN DOOR HANDLE, BUT INSISTED THAT I PAY TO HAVE THE DOOR HANDLE REPAIRED. MY VEHICLE AND I WERE HELD HOSTAGE UNTIL THE SERVICE MANAGER MR. GOLDSMITH INSISTED THAT I PAY FOR REPAIR OF A DOOR HANDLE THAT WAS BROKEN WHILE MY VEHICLE WAS IN THE COUSTODY AND LIABILITY OF THE DEALERSHIP. THE HANDLE THAT REPLACED THE OEM NOW HAS BEEN MODIFIED AND HAS GEARS IN TO PREVENT SUCH PROBLEMS. THE HANDLE IS MADE OF PLASTIC AND HAS STRESS CRACKS WHICH PREVENT THE DRIVER/PASSENGERS DOOR FROM OPENING/EXITING THE VEHICLE. I HAVE THE ORIGINAL HANDLE THAT WAS REMOVED FROM THE VEHICLE BY THE DEALERSHIP AND WOULD LIKE THE NHTSA TO TAKE A LOOK AT THIS. IT APPEARS THAT FORD HAS SOMETHING TO HIDE AND ARE CHARGING CONSUMERS FOR MODIFIED OEM DEFECTIVE DOOR HANDLES. YOUR ATTENTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I FILED COMPLAINTS WITH THE FORD CONSUMER COMPLAINTS 1-800-LINE AND DID NOT RECEIVE A RESPOND TO THIS MATTER/INCIDENT. HAS FORD/NHTSA ISSUE ANY RECALLS CONCERNING THESE INCIDENTS? IF NHTSA WOULD LIKE ME TO SHIP THE DEFECTIVE PART PLEASE RESPOND WITH INSTRUCTION BY EMAIL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122133May 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING
DT: THE CAR HAD A NOISE IN THE RIGHT FRONT TIRE THAT STARTED 2 WEEKS AFTER THE CAR WAS BOUGHT. THE CAR HAS BEEN REPAIRED AT LEAST 5 TIMES. STILL MAKES NOISE AND SOUNDS AS IF THE WHOLE FRONT IS FALLING APART. CURRENTLY, USING OIL MORE THAN NORMAL, HAS BEEN CHECKED OIL LEAKS AND FOUND NONE. THE ENGINE HAS AN IDLE MISS, AND EVERY TIME STARTING IT HAS WHITE SMOKE, THIS IS BEEN GOING ON SINCE JANUARY 2003. DEALER HAS REPAIRED THE CAR WITH LOTS OF PARTS, BUT IT IS STILL NOT FIXED. AND STILL USING OIL, WHEN DRIVING OVER 60 MPH THE CHECK ENGINE LIGHT COMES ON. THE BRAKE SYSTEM HAD TO BE CHANGED 8-9 MONTHS AFTER PURCHASING THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120169May 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FIRST BEGAN SHIFTING ROUGHLY INTO REVERSE, JERKING THE VEHICLE BACKWARD. THEN THE TRANSMISSION ALSO BEGAN ROUGH SHIFTS INTO 1ST AND 2ND GEAR. PCM WAS REPROGRAMMED BY DEALER 8/04. PROBLEM BEGAN TO OCCUR EVEN WORSE. RETURNED TO DEALER AND DEALER PERFORMED ENGINE DIAGNOSITC, THEN DID THIS: "AC BDY ASY-TRANS SOL SHFT&THROT" PLUS SOME EXTRAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119914May 5, 2005
STEERING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONSUMER'S COMPLAINT IS IN REFERENCE TO A RECALL THAT WAS SUPPOSED TO HAVE BEEN PERFORMED IN 2000. THE CONSUMER IS THE SECOND OWNER OF THE VEHICLE. THE RECALL WAS IN REFERENCE TOT EH FRONT LOWER BALL JOINT FRACTURE. THE CONSUMER HAS BEEN HEARING FRONT END NOISE. SHE WAS TOLD BY THE DEALER THAT IF SHE BOUGHT NEW TIRES THE NOISE WOULD GO AWAY BUT THE NOISE IS STILL THERE. FORD IS NOT WILLING TO DO ANYTHING AND THEY STATE THE RECALL WAS PERFORMED. ( FORD HAS TOLD HER SHE NEEDS TO HAVE THE BALL JOINTS AND THE STEERING KNUCKLE ON THE FRONT END REPLACED). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119990May 5, 2005
SUSPENSION:FRONT
DT: WHILE DRIVING THE VEHICLE PULLED SLIGHTLY TO THE RIGHT. THE CONSUMER COULD ALSO HEAR A NOISE WHILE DRIVING ON ROUGH ROADS AND AFTER DRIVING OVER BUMPS IN THE ROAD. THE CONSUMER BELIEVES THE PROBLEM IS THE BALL JOINTS BUT IS UNSURE WHETHER IT IS THE UPPER OR LOWER BALL JOINTS. THE CONSUMER HAS NOT TAKEN THIS VEHICLE TO THE DEALER FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119257April 27, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONCERNS OF THE LOCATIONS OF THE BRAKE AND ACCELERATOR PEDALS ON 2000 LINCOLN LS.*MR WHEN BRAKE ARE DEPRESSED, IT IS EASY TO HIT THE ACCELERATOR PEDAL AS WELL. WHEN THIS HAPPENED THE CONSUMER HAD TO TURN OFF THE IGNITION WHILE KEEPING PRESSURE ON BOTH PEDALS. IF BOTH PEDALS WERE RELEASE AT THE SAME TIME THE VEHICLE WOULD LURCH FORWARD. THE VEHICLE LURCH ONCE WHICH RESULTED IN THE VEHICLE HITTING THE CONSUMER'S GARAGE DOOR AND RIGHT TURN SIGNAL LENS. THE MANUFACTURER WAS CONTACTED BUT THERE HAS BEEN NO FOLLOW-UP CORRESPONDENCE. *BF *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119206April 26, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY THE VEHICLE WILL ACCELERATE WHEN THE DRIVER REMOVES FOOT FROM THE ACCELERATOR TO APPLY BRAKES FOR STOPPING. ENGINE SURGES/RPMS INCREASE. OWNER DROVE PASSED STOP SIGN THROUGH CROSS WALK. VEHICLE WAS INSPECTED, BUT THE CAUSE WAS STILL UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117857April 14, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE FRONT PASSENGER SIDE LOWER BALL JOINT CAME LOOSE. AS A RESULT, THE WHEEL WOBBLES AND PULLS TO THE RIGHT IF DRIVEN OVER A BUMP IN THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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